Tried to add somone to my membershio on website and .on location was not able to. Location sent email to corporate office to fix and add. I am still waiting for reply.

The club is kept very clean, the staff are friendly, and the equipment is well maintained.

Their steam room has been broken for a long time!! Never been fix! Other wise this place is 👌

Great set up and very well maintained.

Hospitality friendship clean environment good equipment.

Ive got my gym buddy back

5 months ago i would say avoid this place but after meeting Jarrod Mills. I love this place now! 4 months ago i met with Aaron (Manager). I was going to sign up with the $100 enrollment fee and $20 monthly but he kept trying to push the 4 day training sessions on me even after i said no thanks im good like 4x in person (at least 7x over the phone). He asked why, i told him my wife and I are expecting a baby in 5 months....So i do my 7 day free trial, i only go 2 days because Aaron kept calling me during my work days and while i was at the gym still trying to get me to sign up. The last deal he gave me was $60 off the enrollment fee (i still said no). So to make this long story short everyone there is very pushy and are all about their numbers and sales. Now on January 18th my cousin takes me back to meet Jarrod Mills and this guy is easy to talk to not pushy and because of how he treats guests is the reason i signed up. I paid $100 enrollment fee and i also signed up with a trainer for $200 (Jarrod can help you pick a trainer that will work for you but if you need a trainer ask for Dom). Reason he got me to buy and sign up was due to the fact he didnt treat me like a sale. So if you are thinking about signing up and want a great experience ask for Jarrod. He will make you feel comfortable and can relate to anyone from fit to someone who is just getting started.

This place is great. The staff, the people, and the equipment. Its just great and I love it. However it can do better with the cleaning. The other day I went to the locker rooms and I saw a ton of paper all over the sink. Besides that this place is great and it is worth paying an extra $10 over Planet Obesity.

I have been a member for quite a few years. The staff are always friendly and helpful. Though I do not use the services of a personal trainer, I want to compliment trainer Rocky and the way he interacts with his clients. When I see him working with customers he seems to genuinely care about their health and well being, which is refreshing in todays world.

In-Shape is a nice friendly gym to focus on getting yourself healthy and fit. The staff is Kuddos to whomever hired the staff.

The best place Ive ever trained in 30 years....Clean, great staff and just a great experience 7 days a week!!! When every employee knows you by name and theyre kind and respectful on a daily basis, its actually a feel-good Time as part of my day!!!

Love my training sessions with Matt!! The cheerful personnel that greets you as you check in!! The pool/spa/sauna/zumba amenities!! The great staff in the kids zone!! Overall great/clean gym to work out in!!

Great gym, friendly staff, kids club is an awesome place for kids to hang out while parents work out!! If theres an issue with the facility, the managers are quick to fix the issue.

Great place gym employees are very friendly except some ones in front have bad attitude but I take the positive not the negative I been a member since 2003 I enjoy my work out at in shape,,,

Love this place! Greet seals and better than Planet Fitness!

I like the pool area and the ab workout addition. It is very cramped for an In Shape. Gym is not cleaned properly. There are dust bunnies in all corners and staff do not keep the bathrooms properly cleaned. If the health inspector was to visit it would probably not pass inspection.I have seen staff walk around with a towel and clean every third mirror in the weight room with a dirty towel.....really?? Hours on the weekend need to be longer at least 10 p.m.

Been going there since it started. Price went up a lot though for family of 4. Lol.

Always clean, the best equipment excellent workers

I just become a memember to this gym location Porterville California. I do have to agree with the free weights being all over the place and unorganized. It has to do with the fact the gym members do not care to put them back where they got them. Gym employees can only do so much.I have been a gym member all over the country and in different area of California and to keep a gym organize it starts with gym memebers carrying and doing their part to keep they gym organize.

Good facility overcrowded hard to get a workout

The gym is always clean and the staff is friendly.

Love classes, pool, like that they offer child care, wish it was a little more spacious feels like things are crowded in there.

Like the place. The only thing that would be nice is to extend the hours of the week end to at least 9.

HERE are the positive and negative aspects of using the Porterville branch:POSITIVE1. The staff are always friendly, courteous and respectful2. The steam room is CONTINUOUSLY cleaned by the housekeeping staff3. The sauna is regularly cleaned by the housekeeping staff4. The trainers are friendly, courteous and work especially well with handicapped patrons5. There is never a fuss over how many clean towels one requests-use as many as you want6. The instructors for special classes (yoga, etc.) are friendly, courteous, respectful and workespecially well with patrons who are fifty+NEGATIVE1. There is only ONE pool, and it frequently has the heating unit not working properly2. There is only ONE whirlpool-and it frequently either looks grubby or is closedfor cleaning during PEAK HOURS OF USE, rather than during the wee hours of thenight and morning as one would expect3. Dirty/wet towels left on the locker room floors and shower stalls are VERY common4. All but ONE of the shower stalls lack proper, hand-held shower equipment5. All but ONE of the shower stalls lack a bench to sit on for patrons who cannot stand6. All but ONE of the shower stalls are so tiny that one cannot move about freely7. Unlike the other branches, the Porterville branch totally lacks tvs in the locker rooms8. Unlike the other branches, the Porterville branch totally lacks a leisure room for its patronsto gather at/socializeCurrently, the most SERIOUS problem with the Porterville branch is that it is undergoing an extensive(and leisurely!) RE-MODELING to bring it up to the standards of the other branches. Part of that re-modeling has resulted in all of the locker rooms/shower and toilet facilities being CLOSED to its patrons!Needless to say, this is terribly UNHEALTHY-not to mention highly inconvenient-for all its patrons, but especially more so for those families with small children!! Rather than close the branch while it undergoes this extensive and prolonged period of re-modeling, allowing its contracted patrons a relief from their monthly dues during this period, it has unwisely chosen to remain OPEN, forcing its patrons to have to endure the discomfort of being sweaty/unclean after their workout! This problem is especially alarming for those patrons who continue to use the pool and the whirlpool, since use of either or both naturally constitutes a higher probability of coming into contact with bacteria...and no effective way to wash it off oneself EXCEPT for the use of the cold water hose present near the pool! Imagine how grossly uncomfortable it is trying to hose oneself off during the WINTER!Even more alarming, with the current lack of toilet facilites, is the high probability that children using the pool are...ahem...using it in a manner it WAS NOT intended for (Kids:Hey everyone! Lets PEE IN THE POOL!) and I will bet the farm that the ADULTS are doing the same!Overall, considering all the plus and minus factors at work here, I currently give it ONE STAR because without access to toilets, showers and wash basins for its patrons, it is basically UNFIT TO USE! Had this NOT been the current situation, I would have given the Porterville branch of In-Shape City a solid three-star rating.

Great facility, very clean, the staff is super friendly and helpful!

Nice, clean gym and staff is very friendly.

The equipment is great and the trainers are awesome!!!

Good place for zumba

The gym is actually nice.

Cant wait for full operations to resume.

Membership since 2005 friendly staff in front great environment nice and clean,,,

Not good at keeping you on a set rate! Rates go up ever 3months😡

This place sucks its full of dumb kids who use to much test and look bloated and theyre not even strong and worse yet they wear spandex and those absurd toe shoes. They refused to cash my check also. Man this is no place to leave your kids

Weights are so unorganized.. you can never find what youre looking for.

Love the variety and the support staff

I like it because I could go whenever I want

Its great

Clean and nice

Very clean