Excellent Service, Good Value, Friendly Staff.Me and the Wife were due to have service performed on each of our Subaru Foresters. Being as weve put some miles on them we also had our tires rotated.Castle Subaru in Portage is where we purchased our vehicles from and that was a nice and easy experience so we opted to use their service department for our oil changes and tire rotations.Both Foresters were checked in, inspected, serviced, washed and returned to us in around an hours time. They checked the brakes, the tire tread amongst other safety items to ensure we were road worthy.The customer service is where Castle Subaru truly Shines. They break everything down for you, they dont try to pressure you into more than you ask for and while you wait they ensure theres plenty of coffee and beverages in the lobby.We will be using them for our vehicle servicing needs going forward.

Very nice, friendly. Took care of business with us in a relaxed manner. Really great car! Thank you Derrick for helping us out.

Arrived at 730 for appointment only to have too sit and wait for two hours to get an oil change . they never came to tell me my car was done. the lady that came in after me for an oil change was taken CARE OF AND GONE WAY BEFORE ME . i had to go to the counter where mr steve kiraly was sitting to find out my car was done . looks like he needs help cause his desk had like a dozen people paper work sitting there . When i went to my car and was told keys were in it they were not . i had TO GO BACK IN TO FIND THEM . So unorganized . i did early morning hoping that my one hour lunch time could be used getting the oil changed only to be there two hours . i usually go to where i bought my car but, trying to get to matteron, il is hard working from home . That deal ship always gets a 5 star . Cant say that about yours . MOst of the staff is nice but, unorganized to say the least .

Great staff