I love bringing my car here, the guys are wicked and so great at explaining things. They charge reasonable prices as well.

I purchased a coupon from Groupon and learned my vehicle needed a different product than what I bought. Tim was extremely generous and kind…he helped find a way to use the Groupon I purchased towards the oil change my vehicle required. I recommend this auto service shop to anyone and I will definitely return. Thank you!

Manual transmission and complete brakes about a year apart. I talked to Jay - he was super friendly and knowledgeable, gave me reasonable expectations about price and time and ended up exceeding them both times. The work is reliable and prices are competitive. Car trouble is very stressful and I appreciate that this place putting my mind at ease.

These guys are great! Always good at getting the job done and getting it done right. Honest and friendly service.

Absolutely love coming here. They are family owned and operated, they have amazing prices, and actually make you feel at home and comfortable about your vehicle. They work extremely hard. Dont let their full parking lot fool you. Theyll get you in and theyre full parking lot tells a lot about them...that their customers love coming here.

My sliding door on my van would not close. I popped into this shop to see if they did this kind of repair. After talking to Will and discussing the other problem that was scheduled on my van at another shop, I decided to have him do both repairs. Not only did he fix both of the repairs, his prices were much lower than the dealer and even lower than the shop that I previously scheduled the repair! These guys work hard! They are dedicated and honest and definitely concerned about your hard earned money! Theyre parking lot is full but, they definitely making you feel like you are their TOP PRIORITY!! I appreciate their hard work and dedication and I am so grateful that I have someone that I can trust!

What great guys, hard working, friendly and knowledgeable. Got me in for an appointment same day, were extremely busy and still took time to answer phones nicely, greet customers. Etc. Will definitely return.

Corey is one of the top mechanics. Very knowledgeable, professional and communication is always a1

This place is awesome! They squeezed me in for an oil change shortly b4 they closed and did it quick. I will definitely choose them again

Always had great service, they make sure your car is taken care of.

Got a Groupon deal and they were able to get me in quickly. My oil change was done efficiently, I didnt wait all day. The guys were very nice and respectful.

Came in for an oil change and was greeted by Trenton. I was kept informed my entire visit even while they were busy! Definitely recommend

Strongly recommend Option 1 for any minor or major vehicle maintenance. Will and his team will take care of you and get the job done with the highest quality.

Very knowledgeable and friendly staff! I would highly recommend!!

This shop is legit, took my 2012 Malibu in to 4 different places because I was puzzled as to what the noise was coming from my front tire, they all said it was tire cupping! Never ever had that with the 38 cards I’ve ever owned, I kept saying check the wheel bearings because I personally replaced one of them and all said it wasn’t the case except Option one! Don’t know what else they did but my car drives and handles better then ever!

These guys are honest, have integrity, and genuinely care about their customers. I stopped in because I thought I had a wheel bearing going out, and after a careful and thorough inspection it was determined my car was safe to drive but needed new tires which was what was making the noise. They didn’t take advantage of me, but looked out for me. Extremely honest and good people! I’m thankful I went to Option 1!

Definitely recommend! Great service and friendly employees. Took care of me super last minute and were super understanding. Definitely coming here again😁

This is the best Auto repair shop Ive ever brought my car to! Every employee was very polite and helpful, especially Will Widner, Brandon Holewa, and Jay Mackey, these individuals stood out and really made the experience a delightful one Ill definitely be coming back here for my future car needs!

Will & Jay were awesome and professional. Got an oil change they were quick & efficient and didn’t try to up-sell me on anything my vehicle didn’t need. Highly recommend them to anyone looking for professional and reasonably priced service!

Will is a great guy and will go the extra mile for you. Prices are lower than you think and I recommend you check them out for any car issue you may have.

Went in to have headlight replace Will grab his tools went to my truck to assess the situation changed the burnt out buld and told me to have a nice day NO CHARGE. Super friendly people who know what they are doing would recommend to anyone

Took my Car here didnt fix the problem now taking it back to see if they gonna fix the problem!!!

Came in for just an oil change with a Groupon, so nothing fancy. Pros: they were very nice and friendly, able to get me in for an appointment the next day. Cons: I got an estimated time of 30 minutes, ended up being an hour and a half. An estimate is an estimate, but I did have to miss a meeting. Also no one inside (employees or customers) was wearing a mask, which at this point is just disappointing. Close to target and the portage bike trail though so I didnt have to wait inside. Dont think Ill be back.

I highly recommend Option 1 Auto Service!! My experience has been fantastic everytime they work on my car. Not only is the manager, Will Widner, friendly, professional and knowledgeable but his mechanics are as well. I know when I bring my car there, Im in good hands and because of this Ill never go anywhere else!

Don’t hesitate to bring your vehicle here. These guys will do absolutely whatever it takes to get your vehicle running and ensure it does not return for the same issue while insuring you’re happy and it DOES return for new issues down the road. Absolutely the best around.

The guys here were great! Zack took the time to explain what was going on with my AC. A lot of times I feel uncomfortable in car repair shops since I dont know much about vehicles. I never felt that way once here! Pricing was very fair and they were very knowledgeable. I’ll definitely be recommending them to my friends and family!

Will and Stewie, the guys that worked on my vehicle did a phenomenal job! Will was very helpful and talked to me for a while when I was waiting for the vehicle to be done. They are very professional and very courteous, thank you for the work guys. Will is the reason why I will return.

Will was a Fantastic Mechanic! He had great customer service skills, even through the busy schedule they had. He Kept me updated through the process. Not only did he keep me updated he educated me what was going on with my Jeep!

I called for an oil change appointment and they got me in the same day. They changed two lights and added a screw that was giving me an oil leak! I appreciate them, their time and honesty. I will be back for future services.

Will and Jay were helpful, on time, and professional...will be returning for service

I highly recommend this place I get all my oil change and any other work done here with no problem. Great Customer service.

Great honest workers here. They were able to check out my brakes with very short notice on the weekend.

Setting: rain, a disabled father, a daughter who was just learning to drive, and two slightly younger daughters.Unbeknownst to us, we hit a basket - thought it was a flat tire or damaged rotor. We pulled over and started to look. A moment later, a man from Option 1, who was driving by, saw us and came out to help. He had us do a few things and found the basket. We were on our way in five minutes!

Top notch service!!! Was on lunch break, they were able to get me in and out quickly.. Even gave me a quote on some work Ive been needing done.. Price was reasonable and loved the fact that they did not push unneeded services on me.. Will definitely be going back!!

They were really nice

Our cars been dying on us at the red lights and stop signs and we took it to another place a couple times only to be told they couldnt find it. Called Option1, spoke to Zac. What I appreciated right away was that Zac was upfront about how they normally operate and what they were going to do about my car. Dropped the car off around noon and they were able to find the cause and fix it in the same afternoon. Id highly recommend this place to anyone whos looking for auto service.

My mom had her oil changed today by Zach and he was the Best! She left a very satisfied customer and will recommend it to everybody and she will go back in the future for any other auto maintenance.

I took my van here for the first time for service. I was skeptical at first. However, I was very pleased with every thing. The facility is very neat and clean. Melissa, Josh and Kyle were very nice. Melissa went out of her way to arrange a ride for me. Josh and Kyle took me in the service area to show me what was going on with my van. They explained thing to me in terms I could understand. I would go back to this facility and I would recommend this facility to others without hesitation.

Will was great when it came to service and speed. Thanks alot

Zach was super nice and helpful! They don’t charge you if they can’t fix the problem. Very trustworthy folks to work with! Plus free beverages and snacks in the waiting area.

Quick, Easy and Affordable.

Service was A+Staff engage in conversation with consumers.Netflix is available while you wait!

I had the BEST experience at Option 1! By far the best automotive repair shop I’ve been to— the customer service is absolutely outstanding! Joe is very honest, accommodating and attentive with his customers. If you’re looking for an excellent, prompt service and a GREAT price— Option 1 is your go-to-place!

They had very fair prices on brakes and got me in and out quickly

Zac and all the guys are awesome and put their customers first. Their work is top notch and fairly priced

Went here to fix a rattle in my car! They got it done extremely fast and went beyond expectations!

They were very professional and got everything done when they said they would. Highly recommend

I had an outstanding experience getting my oil changed here!!! Option 1 is very professional, personable, and knowledgeable. Top-notch customer service. I would absolutely recommend Option 1 to my family and friends!!

Very quick oil change and friendly people!

I went to Option 1 for a slamming my car had been doing for a while. They made sure to find out what the actual problem was and didn’t just replace a part then let me leave with my car still having problems. I have been to a lot of car shops in the area and they hands down have the best customer service. They are good honest people and actually care about their customers.

Always top notch experience

All the staff is very friendly. Theyre very helpful, answered all my questions and even got me in on the same day for an oil change! Great place!

Corey got us right in!

Fast, friendly service!

Decent work and price

Good service. Friendly and cooperative

They were really nice and understanding and got the job done

Great place to take your car. Fixed same day and saved me alot of money.Thank you for taking care of my Yukon.

They have great deals and got me in right away! Check them out you won’t regret it!!

I had a flat tire and they had me in right away with a really good deal they also have deals you can’t get anywhere else.

Such kind, accommodating staff and management!!!

Amazing atmosphere and wonderful staff. Very thorough, and finished all the work in a timely manner.

Drinks and snacks in the lobby, all the workers very Knowledgeable at what they are doing not to mention very nice..Most definitely going back with AWESOME service like that. Thank you very much.

I would highly recommend this facility. Their workmanship was fantastic, the waiting area is comfortable, and the staff is very friendly.

Best brakes eever

Great place they help me alot

Fast, efficient and friendly service

Well i brought my car to their store to have the play in the steering to be checked and well what they did there is ran a diagnostic test and ended up charging me $150 and then when they told me that my car was ready to be picked up they still had my car in their garage with its hood still up.

Outstanding customer service and friendly staff!

Friends, great service

Great service

Everything was awesome, had a great experience!!

They seem knowledgeable and very nice

Fair & Honest Shop !!!

Nice staff.

Great service!!!