These guys have restored my faith in Jiffy Lube! Great technicians providing top notch service! Full inspection revealed a torn front CV axle which I was able to get fixed under warranty down the road at Les Schwab but wouldnt have known about it if the guys at Jiffy Lube hadnt seen it and told me. These guys have my repeat service.
My experience w/ this particular Jiffy Lube (Port Townsend), was practically perfect in every way. They were kind, thoughtful, helpful, honest, informative, & above all else? Incredibly professional, respectful, timely; (in addition to being considerate from a financial standpoint, as well).I highly recommend this location for any oil change related service, tire pressure check, etc.I am not the most knowledgeable individual when it comes to anything car-related ~ however, I love to learn about my car, especially when it results in me being able to manage certain aspects of caring for it, to minimize the financial strain of basic/routine maintenance costs. I found they were eager to very thoroughly answer all of my questions, w/o making me feel like I was in any way wasting their time. They gave me a very nice discount as well, & explained how I could find virtual coupons for all future visits moving forward:).I would like to also thank the following specific JL employees for doing a wonderful job on my car today:•Matt•George•JohnThanks again gentlemen! See you in 3-5 months!
Great service from the crew, I remember the names Matt and Albert but there was a guy wit a beard whos name I didnt get. They were quick and surprisingly thorough! The price was quite high even with a coupon I found online.
Russ and Albert always go above and beyond! I have had great experiences every time and highly recommend them both. They are genuinely kind and knowledgeable. Im always met with a smile and respectful attitudes. Thank you!!!
Very efficient and quick. Good experience at this business
Albert changed my oil, did a tire rotation and checked my A/C that wasn’t working prior to this heat wave, and maybe saved my life! He was quick, efficient and nothing shy of professional. Great employee!
They were short staffed but I still received one of the best services. They made me a priority. Came and greeted immediately. Albert and Matt got me in and out within 30 minutes and another car. 10/10 on the whole experience and the two employees!!
Russ and the crew were professional and knowledgeable. They found a small coolant leak for me to be aware of. I have been going to this Jiffy Lube for years and have always had great service. Good crew!
Great guys Russell Myers was extremely nice and I was out of there in 15 minutes. Plus I saved over 100$ from my last oil change. Highly recommend.
The Best! Great crew. Friendly and gave good advice/information...was very helpful.Customer for life!
Came in for an oil change today and Matt and Albert were great, they had me in and out in about 15 minutes and Matt let me know about things coming up to be serviced on my car - excellent service, will definitely recommend to others
Everyone was super friendly, especially Holly who is a gem! I like the drive through service and, even when things are back to normal, I would much prefer staying in my car to waiting inside. Great job.
They helped me with an issue with my oil filter that I had changed myself. They squeezed me in on my lunch break and didnt charge me for the issue! I was so grateful for their help. Thanks Russ, John, and Justin.
Albert is so kind and professional whenever I bring my car to him. I will always use this place as long as albert is here. Thank you Albert!
They did a coolant flush, replaced my air filter, and refilled my tires as well as topped my fluids off in about 20-30 minutes and were great with customer service. If you want trustworthy 5 star quick service, with very good pricing (Im not wealthy), than Jiffy Lube in Port Townsend is the spot 👌
Holly, Matt and Rory were great! Personable, fun and fast! Might be the most fun Ive had at an oil change! Happy to have them in my town!
Currently the last time was fast polite and done in probably less than ten minutes
I had a wonderful experience here the other day. Super fast and friendly. Holly was so kind and super helpful!
Excellent staff when I went there. I was very impressed with Holly and Matthew both. And Hollys people skills are outstanding. Hard to find these days.
Great crew. Very nice and fast and helpful. Absolutely will return for any cars my family has. Good experience.
Got a quick and excellent oil change service from Russ today. Very pleased.
Fast and efficient. Very professional establishment. Holly and Albert were very friendly and answered all of my questions. Highly recommend i will definitely be a returning customer.
Russ was amazing and his crew was efficient. Friendly and awesome service!
Excellent place, Mathew provided amazing customer service, answered all my questions and told me things about my car I didnt even know about. Would definantly recommend to friends and family. However, the guy Russ was very rude and wreaked like garbage.
This place is great! Quick and super friendly! Russ went above and beyond!!
The only place around here I get my oil changed. Albert was very quick, thorough, friendly and professional. I highly recommend. Thank you for your service!
Holly and Russ were so friendly. Got us in and out. Will dedinitely come back in the future. Thanks you guys!
Affordable prices and quality care.
The workers there were very knowledgeable and helpful to me while servicing my truck. I appreciated Matt talking to me throughout the servicing so I knew what was going on. The service was done quickly and professionally. If I’m ever in town again and need an oil change or anything I’ll be headed back there. I was the only one there after a busy afternoon for the workers. I went in at 2:10pm on a Monday and the workers that I saw all had a smile and seemed driven to do the best quality work that can be done.
First time to p.t. jiffylube and matt and the guys did a fantastic job, quick, easy and professional. By far the best oil change experience Ive ever had, will definitely be back 😉
Holly was very friendly and did amazing work !!!l fast work and great work thank you guys appreciate it all
They were very friendly and efficient. The price shocked me a little because they didnt actually tell me how much it would be, but otherwise this is a great place.
I dislike every Jiffy Lube Ive ever been, except this one. This one is consistent and the crew are customer service stars.
Easiest oil change! Staff was friendly and helpful.
Friendly folks. george and Albert helped did an excellent and quick job with my vehicle
Great customer service
Such a nice and relaxing experience I wasn’t pressured to buy anything they were so helpful and answered all my questions! This is the only place I will let touch my car. Thankyou Albert and team!
When I pulled up, Albert the manager immediately greeted me with a welcoming smile and asked me how he could help me today. I’ve had some terrible experiences when getting my oil changed and he made me feel comfortable in the environment. He walked me through it as well as having GREAT customer service. 10/10 will recommended to other people!
Great customer service, quick and efficient, will absolutely be going back and recommending to family and friends, big thank you to Albert for being so kind and informative!
Fast service and wonderful customer service
Russ and George were very polite, respectful and efficient.
Ive been to quite a few jiffy lubes and by far Port Townsend had the best customer service by far. The manager Albert went out of his way to make sure i had the best service. This is where i will continue to get my oil changed. Thank you so much
These guys were very professional and friendly! They were very fast and spared no time getting straight to work. Completely exceeded my expectations and I was very much impressed. Will definitely keep using this business and recommend to others.
Great and fast service! Will definitely keep going there.
George and Matt are always so amazing and professional and always take great care of me and my car.
Got my oil change done in record time! I didn’t get all their names, but Russ and George were great in keeping me informed of the process - and I didn’t have to get out of the car!
Ive been coming to the port townsend jiffy lube for about 3 years now and have never had any kind of problem and the staff are always polite, professional and awsome customer service, if i could Id give them 10 stars bc of the great customer service
I went to Jiffy Lube to get an oil change and had the pleasure getting help from Albert - he was so helpful! He was attentive, professional and very patient while I was asking so many questions! I will definitely be back!
Always nice and lets you know what you might need.
Service there is very friendly and they know what theyre doing. As long as youre nice and respectful, than everything will run pretty smoothly. The employees are respectful and friendly even if a customer is rude, conceded, inconsiderate, and unappreciative of their hard work and advice. Wear your mask when you go there, they will not service your vehicle if you do not have one. Also the entrance is not the one thats right off of the main road when you turn off of it, the entrance is the other one thats right around the corner in front of the building so please make their lives a little less stressful and go through the entrance and not the exit. They are also not equipped with the right tools and appliances to do break jobs so if you need that service done than youll have to go somewhere else. Now remember, they are there to do their jobs and keep your cars on the road so be nice and appreciate everything that they do for you because without them, your cars probably wouldnt be on the road and youd be spending big bucks at an auto mechanics shop that might not know everything that they are doing and or knows what their doing but yet chooses to mess things up anyways so youll have to go back and spend more money for their mess ups. Their customer service is excellent and I highly recommend anyone needing services done on their vehicles to go here where youre greeted with a smiling face and they will have you leaving with one on yours too.
When I pulled up the gentleman yelled at me for not having my mascon I was in my own vehicle and he was not close to me at all. Then when I pulled in they asked if I wanted my air filter change I politely declined and said no my husband can do it. They then asked me if I wanted my coolant topped off “Or will your husband be doing that too”. I found the remark to be extremely rude and their customer service was unprofessional. I understand wearing a mask but I was in my vehicle had he asked politely but I’ve had no issues. When I looked around half of the employees were not wearing their masks correctly. And the gentleman in the car next to me did not have his mask on. But they made sure I had my mask on or they would not serve me. I will never come here again
First time there. Very enjoyable. They are very accommodating, friendly, and knowledgeable. I will be back.
Albert was very nice and very professional when helping me with my car. If youre ever looking for someone wholl be very fast and still take care of your car as if it was theirs, I HIGHLY recommend going to Albert.
Albert, Russ, Matt and George run a tight ship and I will return
The sign in front says 15 min oil changes and it wasnt kidding Albert and his team were so sweet and fast very professional they wore masks and made me feel very comfortable thank you Albert
Best oil change Ive ever had, Matt and albert do an excellent job
Super fast serviceMatt helped me out, super sweet people 👍👍👍👍👍👍
Kudos to PT. Townsend Jiffy Lube. Fast and courteous service...
My most recent visit to the Port Townsend Jiffy Lube was in January 2020. Ive been going to them for oil changes since I arrived in 2017. The staff have always been friendly and efficient. They tell me it will take longer than it actually does so Im happy when its done. They dont pressure me into purchasing extra services. I will continue to use them for my oil changes.
Super fast, super friendly, and no high pressure up-selling. I was on and out in a jiffy.
Good service a day fast
I dont think Ive ever waited 60 seconds to be greeted and helped by these folks. Always helpful and knowledgeable. Who hires these guys? Thanks Matt.
Great service, friendly and professional technicians! Definitely recommend their services!
Excellent service! They go above and beyond. I had some dog hair that I was meaning to vacuum and turns out while servicing my truck they vacuumed for me! So kind and generous! Would highly recommend! I got an oil change, oil filter change and my air filter changed. Took about 30 minutes all together.
Gteat, friendly service. Quick too.
Excellent and fast service! Thanks guys!!
Fast and courteous, good service
New to the area, have been to the Port Townsend Jiffy Lube twice. Both times went great, they did a fine job, even cleaning my battery cables and applying non-corrosion spray, no-charge. They also havent done any hard-sell for other services, much appreciated! Thanks guys! Highly recommend this location.
They get me in and out quickly
Very nice employees. Always very helpful when I stop in for a top off.
Quick, courteous and excellent service. Will top up fluids and vacuum your car! Warm, comfy waiting room!
Always very friendly and fast service.
I sheepishly brought in my car that was way over due for an oil change. They were so nice about everything even though I couldnt afford to do all the recommended services. The service was excellent and very fast. Thank you so much! Will definitely be back.
All the guys there do a great job! I highly recommend them and they are always very polite and always let me know when a service is due and never pressure me into anything. Fast and friendly service!!
Russ and his team were great. Didnt pressure me to spend more, just made some logical recommendations and showed me what was available. Got a lot done for a decent price, considering I didnt want to do it myself. Really fast & courteous.
Guys always do great
Exceptionally efficient, cordial and helpful when I have questions or concerns. Highly recommend Porrt Townsend jiffy Lube.
They definitely know what they are doing
Prices are high, but they are great.
Efficient. Courteous, helpful. A pleasant experience.
Super helpful staff. Quick and easy. Matt and the crew do a great job! Will recommend to everyone. Thanks.
Great experience for our first time here. Russ went above and beyond with his customer service. We will definitely go back!
First time visit to the PT jiffy lube changed my mind about the franchise. Local good hearted guys run this shop. In and out in 25 mins with them also fixing the rattle in my car! (Missing screws) would highly recommend
Matt and Josh got me in and out quickly and efficiently. They have Smiles on their faces everytime I see them, greeting me kindly and making friendly small talk. Ive never had a problem oh, theyre great.
Friendly and fast
They were very efficient and advised me of my vehicles condition without pressuring me to buy unnecessary repairs. I would definitely recommend them.
I recently moved to the Port Townsend area this December. I needed a oil change and my twenty thousand mile check up my on my Toyota Rav four. I was very happy with the service and the efficiency of the staff. I willdefinitely be returning for further service.
4 stars because I dont love getting my oil changed but when I must I go here. They do a good job. The guys are always super helpful, quick, and courteous. And then you get coupons for next time.
Really great guys that work at this location. They give you an excellent taste of customer service that you dont find anymore. Seriously, they open your car door for you after they service the car, vacuum, and clean the windows.Life long customer from here out.
Ive been getting oil changes here for years and am very happy with the service but especially impressed with the way they relate to me. I never feel pressured into adding a bunch of things to the order and all the gentlemen there are old school polite to me, opening doors, being kind and respectful. The place is clean, the magazines in the lobby current enough, and they are fast.
Gary and Brad helped me this morning with my fiat and were so incredibly helpful. Thank you for your skill and ability!
They were fast and efficient, checked things on request without hesitation or fees and the clerk even told me about a five dollar off promotion. Thats primo customer service which definitely won my recommendation and business.
Very helpful and courteous. The general manager (Roy) spent a great deal of time helping me find their old service records for a truck I am looking into purchasing. Will definitely start bringing my cars there.
Fast and efficient
Such great customer service!
Good value. Good service.
Great service.
Prices are a bit higher than I would have liked even with the coupon I had, but great quick service, and it was easy.
TIP: At Jiffy Lube of Port Townsend show your military I.D. and receive 20% off all services. I always go to businesses that supports our veterans and military. #localguides #militarydiscount