Sung treats her customers like they are apart of her family. I use Bianca and Vanessa for my manicures and both of them have always been professional and friendly. I always make an appointment and have never waited more then 10 minutes. I NEVER had a problem with my manicures, waxing or my service there. Been a customer since day one.

The person who is in charge is very rude. No manners whatsoever. Very disappointed.

The owner and her employees are very rude. I went for manicure and pedicure around 5:30pm, I came in and they didnt even say good afternoon, I told them that I would like to get a manicure and pedicure and the owner said, it is going to take time. I said it is ok. They didnt ask me if I wanted pick a color, I had to asked where are the colors for gel and one of the employees just pointed where it was. I decided not to do but in a while I was waiting for a taxi to pick me up the same woman she said to me with attitude, go to the back if you going to do pedicure. I said no. A few minutes later I left. I never felt so disrespected and experienced such a bad customer service! They dont eve deserve a star. I should give them zero starts!

And that’s cause I can’t give no starts. My cousin went to get her nails done. First time costumer. Waited over 2 hours to be seen. On top her nails came out like if my 4 year old goddaughter did it. $150 she argued bout not paying for the horrible service they argued back to her. She gave them the money to leave. They threw the money on the floor. Rest assure no one in our family is goin back there.

I have been a client for the last 5 years and their service is great if you have an appointment. If you walk in without an appointment and during their busy time you will have to wait or come back. It has happened to me and Im a loyal customer and continue to be a loyal customer.

They do not honor appointments, this is the second time I have set up an appointment and didn’t get seen even if I show up early. I asked the owner when will I be seen since I have set up an appointment and she says soon. Last time this happen the owner was able to do my nails but refused to do them so she can eat her dinner. Why set up appointments if you do not honor them?! Never going back here again. I miss the old owners.

The owner is so rude and disrespectful. She doesnt know what customer service is. I got a gel manicure and pedicure, same color. The nail polish for my pedicure was a bit different so I asked her why is that? She answerd but then said, why are you asking me? You should call and ask the company. I stood quiet but then asked her why was she being rude?! She started yelling. Shes nasty, unprofessional and low class if you ask me. Shes lost a customer here!

Poor experience. My 13 year old daughter and her friend were asked to pick colors and informed they would be up next. After a 1/2 hour wait, the salon took 3 customers without appointments ahead of them. Then to add insult to injury, asked the 2, 13 year olds to come back two hours later. No explanation given. Poor customer experience.

Ive been going there for years as has my family and never an issue. The most ive waited with an appt has been 10 min. Only once did my nails not look like what I was used to and they immediately fixed the issue with no problems or no attitudes.

The only thing I dont like is that they leave new employees to learn on their own without any guidance or supervision. The girl didnt did a horrible job. She didnt know what steps to take and I paid to get the changing polish but she used only one color and never applied the second one. It was a mess. They promised to compensate me but they didnt. I havent been back in awhile.

Previous owner had a great salon with great staff but New owner is extremely rude and so is her staff, they treat clients as if they are doing them a favor. Avoid the bad service and do not give them business.

I AM SO DONE WITH THIS PLACE... it has been multiple times now that I have gone with an appointment and been told that everybody else is waiting and that I have to wait... that’s not the point of appointments!!! Are used to come here because the prices are good but don’t even bother because you’re just gonna end up waiting forever and they’re going to be rude about it

Definitely never getting my nails done here again .

Wonderful atmosphere, great nail techs and the owner is very nice and accommodating. Always satisfied with my nails.

I went on a Sunday around 3 and I was not satisfied. I always loved this place and recommended to people but the young lady that was doing my nails did a horrible job. I got a gel manicure and she rushed it, besides that she was constantly getting up to attend other people while doing my nails. The shape of my nails were really bad. She was the only one dressed different so I think she was the main person there. Disappointed.

My daughter and I went for pedicures on a Sunday morning. We had an appt but still waited 15 minutes and they were packed But Michelle did a great job. She was quick and she didnt hurt me at all like some do. Definetly will go again. My daughtet was also happy with hers.

Clean salon, easy to make appointments, average service, but not a lot of personality.

Great place. Nice. Bianca and vanessa are nice and good

Nice salón and nice service !!!

Got my nails done didnt even last a whole week they were very thin. Will not be going back

Horrible experience! Never going back.

The most beautiful ladies excellent services

Attitude is very bad and don’t respect their costumers

Small place but familiar