They are extremely professional. Their carpet cleaning solution is completely odorless and pet-friendly, and it works well! My dog was sick for a week, and Spot Solution removed any evidence, with no odor whatsoever. It looks like water, but when you lift that rag you will see dirt you didnt know existed. Highly recommended!

Spot removed a two day old stain of mud and soda from my carpet. I just followed the instructions on the bottle and it worked perfectly. Very easy and safe to use at home and it is great for pet stains as well.