This is our third pest control company. Probably will be our last! Their responsiveness, professionalism and employee attitudes were beyond our expectationOur service tech, Bryan Snodgrass was awesome! Knowledgeable, informative and a great representation of the company. Highly recommend.
Yes. very happy! thank you Chris, Rich and Kevin. :)
This was a great experience! I was concerned about bugs in my house, the inspector told me there was nothing out of the ordinary and they treated their 4 seasons in a timely manner!! Great company!
The tech was great, very knowledgeable. The price was reasonable. Our ant infestation seems to be under control now. Please know that, living in Florida, ants are inevitable. Florida is Kingdom Of The Ants. And other bugs are their evil home-invasion minions.You need pest control on a scheduled basis. The DIY option with insecticides from home supply stores dont work long term. You can guess how weve learned that. ;-)Just call Truly when you see the first bugs, and save yourself a lot of trouble!
Our Pest Control Technician Mike is the best! He is always cheerful and helpful when he comes out to perform a service.
Our Tech Michael was on Time and very Professional as was our first meeting with representative Greg! So far, Great!
Very professional, friendly on time and they do a great job.
I like the fact that Truly Nolen, uses experts in their field, I had one guy for the ants, and one lady for termites, and one supervisor came by. As a Retired solider, I respect their professionalism.
Waste of money. They have been treating my lawn for months . And it looks worse than before they started their service. Don’t bother . Fertilize yourself .
Kevin has been our service provider for many years. He takes the time to resolve all our issues. His quality has resulted in both our neighbors using Truly Nolen
Keep sending me somebodys stuff that idk through email
Our first time using them. Very thorough.
This was our first visit and it was very detailed - he was able to come early and did his thing without disruption to our day to day. Thanks! JB
Quarterly service was done. Kevin is awesome as usual.
We initially hired another company and they absolutely could not get the job done. We then hired Truly Nolen and wow, what a change! Jan is absolutely amazing and was at our house almost daily. He is courteous, professional, and just a great guy all around. Thanks to him, we were finally able to put in our kitchen. Thanks Jan!
They seemed to care about their customers satisfaction .
After inspection it was found that wildlife had invaded the attic of a home we were planning to buy. Our inspector, Karl Anderson, made arrangements for trapping, sanitizing, etc. of the attic area. As we are in a rental until the middle of December, and have no access to a printer, he graciously delivered copies of our contract, and spent time discussing the various work stages and answering questions. When he realized that we were from out of state, he offered several recommendations for services we needed. One was a local flooring company that has been outstanding in fitting us into their schedule so that our floors will be completed when our furniture arrives from Arizona. All of the technicians were courteous and efficient. We could not be more satisfied with the overall service.
Just got the first treatment for our yard and everything went very well. Will have to update the review after a few more treatments. Everyone at this company really knows their business and all are very helpful. More to come.......
Dave, a rep here in Port Charlotte, was kind, patient with all my 101 questions, personable and very informative! We saw a drastic change with the ants issue the same day. Then 10 days later Dave followed up with a phone call and a visit. Its great to see people who are passionate at what they do.
Been with Truly Nolen for a number of years, but this is the first visit to our new house and work performed was more than adequate
My lawn has been bug free, including fire ants since I started using Truly Nolen. We are very satisfied with their services and prices. This allows the grandkids to play outside when the visit without worries.
I enlisted Truly Nolen to handle ongoing weed & feed services on our lawn. Ive been extremely impressed by their courtesy and professionalism. They arrived on time, took care of our needs, and had a follow-up inspector come by to check to be sure we were satisfied. At this point I could not be happier with their services.
I met with Truly Nolen service coordinator Cameron Petro because I needed to change my lawn and pest control service. Cameron reviewed the companys services very clearly and answered my numerous questions. I was also interested in learning about having treated insulation put in my attic as well as learning more about how to control different types of pests. Cameron explained the different services Truly Nolen provides. I made the decision to have the lawn and pest control service, new insulation put in my attic, and my interior and exterior walls treated.I was not able to meet the person who came to do my lawn. I did meet the pest control person. Greg carefully inspected and sprayed the inside of my home as well as the outside area. He graciously answered my questions and was such an all around nice person.Clayton and Autumn arrived a few days later to treat the interior and exterior walls. Clayton was a wealth of knowledge and took the time to explain what he was doing throughout the day. Clayton drilled through outdoor tile squares without cracking any of them! Autumn was an apprentice to Clayton and I appreciated how carefully he instructed and how seriously she followed his instruction. Both of them were very careful when they needed to move furniture and when they had to enter and exit the attic space.Cameron came first thing in the morning to explain the process that would occur and to introduce Clayton and Autumn when they arrived. Cameron also came at the end of the day to review the days results.I am very thankful that I made the wise decision to select Truly Nolen as my lawn and pest control company. I also appreciated the personalized care that Cameron Petro provided. Now it is onward to new attic insulation! I am sure that will be done in the same professional manner.
Truly Nolan as represented by service technician Ken is a professional and thorough organization worthy of a continued relationship which has been ongoing for over two decades.
After bringing roaches in with groceries, I had at least four other pest controls come to get rid of the German roaches and no one could help me. After not even 2 visits, Truly Nolan had my home pest free. That was over two years ago and I still am pest free! Thank you Truly Nolan.
Our tech is great, but the customer service is terrible! I am a long-time customer, and when I called about a simple problem, I was treated in a rude and condescending manner. I sent a complaint and never even received a reply. Also, their notification system is non-existent. They used to send a postcard to let you know when they were coming. They no longer do that, so you have no idea. NOT happy with that at all! MOST ESPECIALLY Katherine!
Technicians courteous & well informed, no sales pressures & answered all questions & concerns. Only 1st treatment but so far very pleased.
I only had the inspector come out and he wasn’t that polite, wear a mask because I asked but careless about covid and didnt inspector the entire house. Then quoted me a ridiculous price to stay with them for an entire year to get the problem resolved but yet they only come out quarterly but you have to pay monthly. I wouldn’t recommend this pest control.
Professional and friendly. So far, so good.
We have yet to see any ants in the house nor palmetto bugs since we starting using this company. Richard is always so kind and does his job very well. Thank you !
Lawn service - feed, weed, & insect control. Good job ! Good communication, understandable services, reliable service. Good tech- Dylan. Recommend !
Respond quickly. Very pleased
Not at home at the time of the visit, but we always know David will perform at his excellent level each time.
They take care of any problem that u might have. Always on time and very courteous!!!
Been a customer since moving here in 2019. Very happy with the service. If there is a problem help is just a quick call away.
All employees were very knowledgeable and helpful and got the job done.
Dave does an excellent job. Thanks.
They do a great job on all the things they do. If not they come back for or free & take care of it.
Truly Nolan was hired to to do pest control inside the house. Over the last year or more, he has sprayed the inside of my house once and only because I ask him to come inside the house and spray. Even so I could detect an attitude. I have sent notice to discontinue service, yet they have this service tech coming to the house once each quarter and spraying the outside. I am not sure what he is doing. The bugs are on the inside.
We just had our first treatment and so far our experience has been great! Responsive, informative and knowledgeable!
They perform lawn treatment. Our lawn looked terrible with bald spots and yellowing. Truly got it looking green and plush in a few short months.I’m really glad we employed their services
We have the whole house bug control and rodent control. The rodent control was not worth the money.
Beware of the supervisor Ken. He has communication issues. The staff and service associates are 5 star. I loved my service tech and the staff but the supervisor Ken really needs a position more suited to his lack of ability to communicate properly. I would still be a customer if it wasnt for him. I will miss my techs. Great service awesome people, except Ken the supervisor. Be cautious. 5 star staff and techs!
Came in a timely manner. Friendly.
We value having Truly Nolen prove numerous pest-related services at our home. They are very reliable and thorough; always there if any need arises and stay with the issue until everything is resolved. Ken and Karl are awesome!
When I walk in the lawn I always seem to get bit by some insect. I’m new to Florida so I’m not sure if that is normal? Also I found some roaches in the garage. I think I may need a stronger spray or increased frequency. I have been doing all new landscaping which may be causing the increased bug programs. Overall I think the service seems to be good.
Our service technician is reliable and courteous. He is knowledgeable and informative.
Greg Deen is the best. Have had him since 1989. Is very professionaland nice. Always comes when bugs come up during the off months.Good job!!!
They kept our house under control for years. Very professional and always on time.
WOW, talk about professional! Greg Howard and Jan really helped me out! I highly recommend!!!
Very disappointed....for a company in business for 80 yrs youd think they would know, and give proper instructions to clients, on how to handle a bed bug problem...after a 1200 dollar contract with them and over 2 weeks of conflicts with them we still have a problem, and are being told it will be at least 30 more days before there done treatment....this is terrible!I give them an FAfter much effort on Truly Nolan and the persistence of their BED BUG EXPERT LENNY, We are starting see results...NEVER REALIZED HOT DIFFICULT BEG BUG ERADICATION CAN BE.It has been months with this problem but Truly Nolan has stood by their promises. We are very grateful...hope its over soon !
Greg is an experienced technician. He is thorough and always asks if there are any areas of the house in need of any special attention. I have complete confidence in his treatment of our home. He is a real pro!
Please pass along kudos to our new technician. He is both hard working and conscientious. We have been with Truly Nolen for years and have never witnessed the care and detail weve seen from the last 2 services from our new technician. We used to question what we were paying for and today we witnessed it first hand. Well done Truly Nolen and well done Lanny Mentzer!!
I talked with a lady named Emily. I must say I was highly impressed with the level of professionalism that she displayed. She made me feel at ease and I must say that she is definitely an asset to the company. 5 stars all day long!!!! Thank you so much for your help.
Excellent service.
Steven S. has been very helpful with our services. He’s always friendly and passionate about the lawn. He was at my home when my air conditioner guys were here and they recommended we get more insulation blown into my attic. Steven heard this recommendation and said that Truly Nolan could do that. So, we got an estimate and went ahead and had a Truly Nolan team come in and blow in more insulation. Steven goes above and beyond to make us happy. Thank you!
I work for a competing company, but I was in the drive thru at burger king on murdock, and I saw a young man from your company extend kindness and a dose of humanity to a local homeless person. I was so impressed. Well done I wish I had this guys name because he deserves praise. This is exactly what the world needs right now. Good job.
Truly Nolan is an excellent company. Their technicians are knowledgeable, punctual and thorough. Were very happy with the service provided. Weve been a satisfied customer for ten years.
When I first moved to Florida I became familiar with the yellow, red, and black vehicles of Truly Nolen. The black ears and tail of a rodent made it clear what line of business the company was in. I had never heard of them before. Yet, in Florida these vehicles were easy to spot in every town. I quickly found out that vermin - yes, pests - were overly abundant throughout the state. More importantly, I found out for myself that Truly Nolen stood out because they were the peoples champion when it came to pest control. They not only will terminate a problem, but they will snuff out a threat. I dont even consider anyone else, because they will get the job done in short order and vanquish the vermin.
I got a call in Colorado from your service tech telling the treztments had been applied and everything looks good.
Danny Wilder, Service Specialist, for inside and around my home in particular was professional but friendly and told me everything he was going to do and I followed him around just to see what they actually do inside my house. He didn’t seem bothered by me and gave me very good information how to try to keep bugs out my house. He also let me know exactly what he was going to do outside and let me know to keep the pine needles off my house as much as I can. A lot of pine trees around me☹️ I’m from VA so dealing with bugs is so different since we had cold winters. FL is a experience as far as bugs go and I have 2 little dogs so it’s important to me to have an informative and reliable pest control tech to educate me about FL bugs and what to expect inside and out and help me to take care of my house. Truly Nolen was referred to me and this was a very good referral.
Lanny was professional and courteous.
Great service! They have always been helpful when I call. Their appointment times are pretty quick and they are super accommodating. They send someone out ASAP if I run across any issues (only once). Their tech David is wonderful! He is fast, courteous and makes sure he gets every nook and cranny. I’ve only had one bug issues with ants when we first bought our house. They sprayed and had to come back out because the amount of ants that was surrounding the house was so bad. But ever since TN has been treating my home, I don’t see anything inside or out anymore. It’s great! Thank you guys!
Arrived on time when I had an issue. Discussed and clarified my findings. Crew that treats my house very professional.
Great service inside and out. Tommy and Greg are super friendly and always provide outstanding service. Our home and yard are pest free!
I am very un-happy with your service. The spraying around the outside of my house has not prevented cockroaches from entering repeatedly. I understand the idea that spraying outside keep insects from entering but my experience has shown that it isnt effective. And your bills keep going up year after year.How about providing some effective treatment!D. Allen
Joey, our sprayer, does a very good job taking care of our place. We are pleased with his service.
The workers are very knowledgeable and reliable! I wouldn’t go with any one else...they’re the best
I am happy with your service but the guy had to come back a second time to take care of the ghost ants in my kitchen. The first time he treated them outside but not inside. Overall, though, I am happy with your service.
Ive used Truly Nolen Pest & Termite Control for the 12 years Ive owned my home. During that time, my home and lawn have been bug & termite free. My sales manager, Steve, is the best! The guys are always dressed neatly and are very personable. Ive had the same techs all 12 years with no complaints. I feel my home is well-protected with the Truly Nolen Pest & Termite Control service. I give them the highest recommendation.
Always great service...Very trusting,professional and very personable. Greg always gets the job done and in a timely manner. Great customer service!
They performed an exterior inspection. Rich is always punctual and polite.
We are very happy with the service we received. No bugs bugging me. 😁
Great company, great team. Rich is the BEST! Not only does he provide excellent service, he delivers information I need to know, and always has a smile and a nice hello! Hes also got some great jokes that make even the most bug-phobic person of all, me, laugh.
This is to mean the Company is not very professional, not the service person, who does a very good job.. Do not appreciate it when get email after service person does his work to inform me that we owe $111 for the quarter when we already paid for the year in advance. This is not the first time it has happened, we have been double billed before.
I called the office and a day later they sent out a pest control specialist. He asked some questions and then proceeded to treat my home inside and out. He explained what steps he was taking and why. He was very informative and helpful. I really appreciate how quickly Truly Nolen responds and the service they provide.
Im very happy with your service.You got rid of my bugs and I havent seen one in months. What a relief to walk into my home and not see them.Im very happy I went with Truly Nolen Pest control.
Technician was thorough and explained all aspects of his treatment.
Have been with Truly for many, many years. We have come to know and appreciate our technicians, Scott and Danny. They always have a nice word to say and a smile to go with it. Very happy with their work. If for some reason we see any bugs anywhere in between treatments, we just call and they come quickly to remedy the situation.
Purchased a new home which Truly Nolan had serviced previously. Carl and Chris showed up 5-10 minutes early for the initial consult which not common in todays service industry. Very informative with advice on many items. Since that time their team have been out to service the house and yard. Each employee has been courteous and professional.
Got rid of the ants from the kitchen in 2 days. Very happy...
Our lawn and shrub tech, Rohan Burke, does a fabulous job at our house. Dont change him for another person!
Very efficient and always on time. The guys do a great job and leave. Thank you Truly Nolen.
I want to thank Daniel Wilder, he did a very nice job. Fast and Friendly. Also my new inspector, Peter Salton, was also very pleasant. My dogs thought so too. lol
I am very happy with Truly Nolen. Joey, my pest control serviceman is the best. I also thank Truly Nolen for working with me on payments.
The best part of Truly Nolen is our technician, Ken. He has been servicing our house for many years and is extremely knowledgeable, always friendly, professional and ready to go the extra mile to assure excellent service.
Bill is our tech person for insects and other assorted bugs. We love how he attends to his job. He is thorough, knowledgeable and answers any questions we have. We have grown to really count on him and appreciate his good work. You have an outstanding employee in Bill.
Very personable staff. Not only did they preform the service they educated me on what to look for and preventative measures also a lesson in entomology. Im looking forward to a great relationship.
Ive been using Truly Nolen service for fire ants. Their service eradicated the previous infestation and I have had no return of these nasty ants since. Thank You!!
Like with cars you stick with the names that you know truly Nolan is a name that is known that provides an excellent service for a fair dollar value and they are the only company that I would use
Im thankful to always have the same technician and hes so flexible!
Truly Nolen is truly incredible. They are dependable reliable and efficient. Joey our technician goes above and beyond. He is very professional and friendly. He has a great memory and is really good with our dog Lulu. If youre looking for a pest removal service I highly recommend them. You wont be disappointed
I love truly nolan. Friendly and thorough
Great people/company
Our technician David, is excellent- can’t say enough good things about him. He is always on time, polite and takes his time with our service. Any time we have a problem or concern he is more than willing to address it. We have had pest control technicians in the past when we lived in Georgia but David is by far the best!Please be sure to give him a raise to keep him with your company!
Excellent technician
I just purchased a brand new home and Karl Anderson helped set me up services for my entire property. He is great at listening to my needs and gave me exactly what I needed to address my concerns.Danny Wilder and Scott Angley came out to get me started on a preventative service. I did not have any real big problems I just wanted to make sure my entire property was protected. I have a small child and a dog so I don’t want them to get bit by fire ants or for my wife to see any nasty roaches.What I liked best about these guys is they called me before the service and called me after to check and see how things were going. I also got a call from the Truly Nolen office to ask how the technicians did and about my experience. Relationships are so important to me and I appreciate how they treat me and my family like we are special to them and they care about us being pest free.I would recommend this company to anyone, and if you happen to live in the area these guys cover that’s the icing on the cake! Ask for Karl he will help you and your family as well!
The man that services our house does an excellent job and is very pleasant. Couldnt be happier
The Truly Nolen staff was courteous and professional they have an amazing amount of knowledge on Pest Control! They actually educated me on some things I didnt know. Im looking forward to a long relationship with them! Good job guys!