These guys were beyond professional and very quick to do the job. Due to certain circumstances, it did take two days in 2 separate weeks, but they was upfront about everything and returned when they said. I had my female dog out and everytime she got out the back door they would kindly let her back in with a smile. Super knowledgeable, friendly, and super PROFESSIONAL. Highly recommend them to anyone and glad I read the reviews on them and did business. Greg was awesome to talk to and the other staff members.
Same day service, within an hour of when I called! Technician was very kind, honest and knowledgeable. Will continue using, HIGHLY recommend!
We have been impressed with Aire Solutions from every perspective. One of our air conditioning units was not properly working. One of their technicians, Auston, fixed that unit and gave us an estimate on replacing three of our units with heat pumps. He also did maintenance on a fourth unit. We were impressed with his knowledge, his courteous demeanor, professionalism, positive attitude, his responsiveness and his overall approach. We decided to replace three of our units and Aire Solutions continued to impress us. Eric, Blake and their entire team did an outstanding job replacing these units. They were timely, helpful, knowledgeable, professional, had a positive attitude, courteous and did quality work in every aspect of the job. We have also been impressed with the office staff. Stephanie is responsive to our questions, professional and has a smile in her voice. Obviously, we liked everything about Aire Solutions and would highly recommend them.
I’ve been a long time satisfied customer at home and at my business. Aire Solutions is always prompt, courteous and professional.Austin was great today, he was very efficient and kind. He repaired my unit fast and got me back in business quickly.I seriously can’t say enough about their customer service. Stephanie is always polite on the phone and gets things going as soon as possible!
The Office manager was very friendly and prompt about getting us someone out when we had an emergency and needed a tech quickly. The technician was friendly and explained our issue. They responded within the hour and fixed our problem. Will definitely use again.
The entire process of having a generator i stalled for our home was very positive. The sales person and people who did the installation were very friendly and professional. They created an attractive ground area around the generator and left the area cleaned up when they were finished. We are very pleased with the work.
Before purchasing our new home we had Aire Solutions perform a Real Estate Inspection on our HVAC system to ensure proper safety and operation. During the inspection, Carbon monoxide(C.O) was present in the home due to a crack in the heat exchanger and rusted venting for the water heater. Without that inspection our safety could have been in jeopardy. We had them replace the 26 year old YORK gas furnace and air condition and re-locate a water heater due to access issues with furnace. We stuck with YORK due to the age of the current system. We did however go with a higher efficiency furnace(96%) and A/C(16seer). Our gas bill was a smidge over $100(which includes our water heater) for the month of Feb. 2021(a week of 0-10degree days). From the office staff to the install crew this company gleams of professionalism. Aire solutions should be everyones go-to company!!
Called Monday morning they had an opening Tuesday Morning or after noon. DO to a meeting I had I choose the later one. Fom3 to 5pm.Today on Tuesday I received a call that the Tech was finishing up early on his last call before mine. They asked if he could show up earlier, I said sure. About 35 minutes later a young man by the name of Dillon showed up. Dillon was very professional and very nice young man. He was very helpful and respectful. Good Job Dillon... AS of now Dillon and Aire Solutions will be our Heating and Air people from now on.THank you all for your help and very god service..
Our AC wasnt working on Friday afternoon of Memorial Day weekend. I called Aire Solutions a few minutes before they closed. The service technician called back shortly and advised the unit needed to thaw overnight. Service price was upfront. They arrived when they said they would be there, then performed their work promptly and professionally. With a service like that, I advised the technician I would like to be placed on their yearly maintenance program.
Eric & Blake were terrific! Great work ethic, personable, kind, considerate, friendly, very pleasant communication skills.
Great experience! Very knowledgeable, detailed, no mess and everyone was super nice with the installation of new a/c and ductwork! Very much appreciated all the help from the quote, office and installation crew! Do what they say they will do and more!
As a first time home owner big ticket items can be scary with the price tags they come with. Aire Solutions sent Frank to my home and he was incredibly thorough, informative, and personable. This man deserves any raise that’s available 😁 I now understand what it is I’m wanting to purchase and can understand what is best for my home and my family. I hope Aire Solutions appreciates him as much I do!
We are very pleased with the installation of our new Hvac system. The installation crew was very professional. Auston, the technician that serviced our old system was very knowledgeable and helpful regarding any questions we had prior to the purchase .
Dillion is professional and friendly service tech. Your firm has always been there for me in a very timely manner.
Austin was really nice and did a fantastic job fixing our AC unit! He was out here within 40 minutes of our call and had our unit back up and running within 15 mins! This was also at 11:00 at night!
First class service in a timely manner. Highly recommend them to anyone. Had a air source heat pump installed 3 years ago. It cut my electric use by 1/3.
They put our air/heat pump in about 5 years ago. They are super! Professional! Pleasant! We have had a service contract for 2x year check up for our unit. We have had to call about an issue and they were at our home on a hot summer night, on a Friday, repaired our unit. We just knew we would b w/o air till Monday. They come quickly and I just think they are the Best!!! Oh and it seems they send the same technician also, at least we have had same one. That is good too. Thank you Aire Solutions.
Aire Solutions took good care of us when our heating system had a problem. It was mid-December and they sent their technician named Austin to examine and repair our unit. We were extremely pleased with Austin. Everything was fixed in a timely manner and we appreciate it. We have used Aire Solutions for years and we have always had good results with their service.
The service was Top Notch from sales to installation. Frank presented us with differentoptions and was instrumental in finding us an option that worked within our budget. They were all courteous, friendly and professional. They took great care ensuring our safety in these present times; as well as, making sure the work areas were clean. They demonstrated knowledge in every aspect and took the time to answer all of our questions. Frank, Rick, Shane and Josh went above and beyond, Kudos on a Job Well Done. Highly Recommend!
Furnace quit during the coldest winter days in years. Tech arrived in just a few short hours. Quickly found the problem but needed a replacement part. Made temporary repair to keep the house heated. Came back in a couple of days and replaced the part (at a reasonable cost). Could not ask for better service. I have used Aire Solutions for several years and have always been pleased with their service.
Within 24 hours of contact with this company I had heat and where I live is very cold and my children and I had been without heat for awhile. Frank came yesterday and explained everything and he didn’t try and get me to buy something bigger than I needed for more money and then Shane and Rick (installers) were here by 8 the next morning and by afternoon I had heat they were even able to get the gas company out the same day even tho I personally couldn’t get an appointment with them until tomorrow... these fellows were top notch from start to finish.. my thermostat was older than Moses and I didn’t have a carbon monoxide detector but I have brand news ones today.. thank you Aire Solutions and thank God we are not cold any longer.. I would recommend this company to anyone and everyone and on top of all that the price was good also
These guys are awesome! We decided to do a full central system, Matthew was quick to come give us a quote and discuss options he was very knowledgeable and considerate of our budget. After I gave them the go ahead they were quick to get me on their schedule and were true to their start date! Shane and Rick (I believe it was Rick) started promptly when they got here and were very respectful, professional, and personable. Their work is amazing you can tell they know what they are doing and take pride in the job being done the right way! I would recommend them to anyone needing heat and air work done!
Professional Staff with very knowledge technicians and installation crews. I know Aire Solutions can handle it all.
The technician, Auston, and those answering calls, David and Steve, were very helpful to our family today. They took the time to listen to our concerns and well explained to us what we needed to know. All were exceptionally kind, patient, and knowledgeable. This company is our go to for HVAC!
The most recent visit from Air Solutions was to do the second of our air and heating maintenance for this year. The technician was very efficient at the job he was doing. He kept us informed of everything he was doing. He did a great job.
Had Aire Solutions come out to service a Trane Heat Pump on February 20, 2021. Tom a service rep was there within 2 hours, explained the issues, fixed unit within an hour. 5 stars this experience
Had a new furnace installed Christmas Eve. Technicians turned it on and the fan motor smoked. Went the weekend, cold with only a fireplace to keep warm. On Monday they replaced the motor and it worked for a few days then had I to turn off furnace then back to get it to start. Have had numerous problems. Aire Solutions have been good to come and fix. Just not happy to have all these problems on a brand new furnace.
Very informative and friendly. This was the second time out (once in the summer and now the winter) and it truly does make a difference in functioning and peace of mind that everything is just as it should be.
Always professional and quick to respond. They do great work!
Eric and Rhys installed our replacement HVAC system and would totally professionally while being very courteous and friendly. They explained in full details exactly what they were doing and left the work site cleaner than when they arrived. Additionally, they removed all of the old unit and picked up all trash in the area. I would recommend and request they do in future work.
A/C not cooling. Called at 7:00 and Austin was here by 8:00 and had unit repaired by 8:30.
Very professional, Great quality work. Installers Shane West and Ethan are very knowledgeable and Great work ethics. I am very pleased. Price was Great! Matthew was very professional on our quote. Was able to get the equipment order and installed in a great time frame .
Complete system checked, technician friendly and professional, would recommend this service to anyone.
Aire Solutions has been my go to for HVAC for the past 5 years. They have done 2x yearly maintenance, AC repairs and now installed an awesome new HVAC! My old (1993) system was absolutely falling apart and my utility bills outrageous. Mike (lead installer) went over and above on experienced installation, clearly answered my questions - and more. Shout out also to Frank (sales), Terry (maintenance service) and all the other Aire Solution guys & gals I dont know names.
Terry always cleans and checks our system always does a great job.
THEY WERE VERY PROFESSIONAL AND GAVE US EXACTLY WHAT WE ASKED FOR
Purchased a new heat pump system from Aire Solutions. The team called ahead and arrived on time. They removed the older system, installed the new in less time than predicted. The team was totally professional and did a great job. Once installed, they spent time explaining how the system worked, how to get connected to my smart phone and suggestions on settings. Great work, great team. I would recommend to anyone.Phil Moss (Wappapello)
We called Aire Solutions to repair my mother-in-laws AC. They were courteous, punctual, and effective. I can rest easy knowing her AC is working properly. Will use Aire Solutions going forward!
Technician was very knowledgeable, good work ethic, quality tools. Was very satisfied with his work and he offered alternatives to manage the cost. He did replace a capacitor at an outrageous cost, but that way out of his control, but did cause the bill to escalate sharply. Otherwise would have given 5 stars.
Austin did an awesome job of figuring out the issue and resolving everything quickly.
Our tech Gary is wonderful! He’s knowledgeable, efficient, and very personable with his customers.
I was in town for a funeral and the a/c went out the day we arrived. I called the first company that appeared on Google. Aire Solutions was the first company to appear. They came out same day and explained the whole service. Gave me some tips to help save money and have colder air. I will recommend them to everyone.
Just had aire solutions install a new ductless ac unit. Eric and Mike did a great job with install, They were on time, professional and a great job on installation. Highly recommend the product and company.
Great experience! Friendly knowledgeable staff!
I paid to have my furnace issue diagnosed, they sent out a sales person, who knew nothing about HVAC and gave a completely wrong diagnosis. I called about my concern and they made no effort to resolve the issue.
The Aire Solutions team was absolutely wonderful to work with. They answered all of my questions and helped me to make the best choice for my home now and in the future. The gentlemen who actually worked in my home were courteous, conscientious, friendly and helpful. They worked quickly and efficiently while still answering my many questions. They showed me how everything worked. My house didn’t even have time to warm up. The office staff was extremely patient and pleasant to deal with. The zero percent financing that was made available saved me! I just had surgery and they did everything they could to make things simple. I will gladly use them again.
Terry Douglas was the service person who did the generator maintenance, he was polite and efficient. Im very pleased. Thank you so much.
Austin was service tech sent out for our annual HVAC service. He was on time, professional and very knowledgeable. We used Aire Solutions last year for a repair on our air conditioner and we had great service as well. I would highly recommend Aire Solutions for all of your HVAC needs.
Very professional. Very polite tech. They were able to get a tech to our house in one day.
Called at 7:30 this morning, a service worker was here by 11. He was very professional and solved our problem. He wore protective gear which made me feel comfortable having someone in the house. We have used Aire Solutions for 5 years and are very happy with them.
Our Tech is amazing. Answered questions and helped to the best of his ability. He was kind to our dogs and just so very helpful.
I recently purchased a new hvac system from Aire Solutions. There were problems. Not with the system itself but it would not cool the house properly. They came out three more times. They went in, under, and above the house. In the end the house cools and stays cool now. Very courteous and professional service. I am pleased with the way they made sure that everything performed the way it should.
Auston Pickard was our service technician. He was very professional and answered all my questions. I really appreciated his prompt response to our needs. I would definitely recommend this company.
Austin was very helpful and explained everything he was doing, so that we felt comfortable with the repair and the bill.
The entire staff at Aire Solutions is very knowledgeable and friendly. We had a heating issue over the weekend and the technician, Austin, was quick to respond and got us taken care of. I would absolutely recommend Aire Solutions to anyone needing heating and/or air conditioning service.
Have used them for several different jobs. They have always been on time and respectful . Their heating and cooling units are high quality. Have never had any problems with them in the 20 years we used them. Their heating and cooling units are high quality. We always recommend them.
Austin was very friendly and efficient. He identified the problem and helped come up with the most cost efficient solution for us. Highly recommend!
We were having an issue with our unit. Austin was our service technician and did an excellent job figuring out the issue and fixing it! Very pleased with the service and professionalism!!
Prompt and courteous service! Thank you.
Robbed me of $225 to change 2 fuses will not be using again $100 to check it out and 125 for two fuses they must be gold plated
Auston was very professional. He showed up early and was very clear in how much our after hours repair would cost! Which was on a Sunday!!We would definitely use Auston and Aire Solutions and Air again
Tim and his crew have been great. We’re excited about the newly installed geothermal unit in our new house. Aire Solutions has been on time and in budget. They’ve been available to help at any time we have questions and we would recommend them to anyone thinking about your HVAC needs. Thanks guys!
Great Company to use. Been a customer since 2014. Helped get financing when I had new unit installed. Get your service contract with them and keep your unit up! Have had some issues with unit but they always have took care of that day. Would recommend them to anyone.
Bypass pressure switch.Austin did a good job working on unit & was very helpful in explaining what was wrong with it.
I just had a brand new system installed and I am very happy with the service I received. My new unit was installed by Eric, Shane and Rick!!! A huge thank you to all three of you guys. Amazing job and respectful workers in the home.
We had Aire Solutions to install a new HVAC system in our home April 2019. I highly recommend this company. From the very first contact call we made, to meeting in our home with the salesman to select the best product and system for our home, and on to the installation team and completion of system was the best experience ever. This company, their products, and their employees are top notch. Their expertise helped us make the right decisions needed during this process. I have no doubt we made the right decision going with Aire Solutions and we look forward to the continued relationship with this company. Thank you Aire Solutions for such a great experience!
Air Solutions is the best ! Gary Williams was very courteous, professional and answered all of our questions. I highly recommend the maintenance package. We have been customers for many years and will continue to be for many years to come. Thank you Air Solutions!
I have had my Trane Heating and Air Unit for around 15 years with Aire Solutions. The staff is always professional, knowledgeable and helpful. We had a couple of Holidays where something wasn’t working, but our service tech, Terry, always came out with a smile and fixed it. Thank you Terry!Today we had our bi annual Maintenance visit with Austin. He heard a small spewing sound and didn’t give up until he found it. Yes, it cost me to repair it, but wouldn’t have cost nearly as much if we didn’t have our Maintenance contract with them. Thank you Austin for doing your job!
My wife and I were looking to get rid of the musty smell from water that had been running into our crawlspace for 3 yrs, I called AireSolutions and they sent someone over the next day to talk about what could be done. The following Monday they showed up and started encapsulating my crawlspace with pump and dehumidifier, the entire job was finished in a day and a half. If your looking for anything related to air, heat or water issues your only number you need to call is airesolutions they went above and beyond what any other company was offering to do.
Called Aire Solutions to get help assessing an issue with my existing unit, Terry Douglas was very patient in going over all of my options and worked hard to find the best solution for my home and my budget. I decided to go with a new split unit and am very satisfied with the quality and timeliness of the work. Everyone I dealt with at Aire Solutions was friendly and helpful. I highly recommend this company.
Nice people and very knowledgeable
We have used this company for three HVAC installations over the past two years. They deserve more than five stars! Maybe not the cheapest but the BEST! Their company representatives across the board are outstanding. It is all about the customer. Who would not like that? While most of our personal contacts were with Mike and Eric, (beyond super) everyone is polite, professional and eager to please. Can only give them highest recommendation possible!
Gary came and did routine maintenance on our heating and cooling day! He was extremely friendly, explained exactly what he was doing, and was very professional and quick! Would definitely recommend!!
I dont know why my phone assumed I went to this business, I havent had to utilize their services in a long time and it was Air Serve when I did for Sonic Drive-In and their Technician Mike was the hands down best heating and cooling expert and would help any my colleagues any way he could he showed me a lot about gas heating systems and it came in handy this year all in all my last experience with this company gets a 5+
They did a FANTASTIC JOB answering any questions and I would recommend them to anyone (awesome techs).
As always, the service guys at Aire Solutions are there at the exact time they are supposed to be. They are always so courteous and caring for your home. No bare shoes in the house with these guys they wear shoe covers!I love my twice yearly service to catch any problems before there is a problem. I have been with Tim since he started service and I have used Tims company and several heat and air units since 1988.
Theyve done right by me. Theyve helped me whenever I needed service pr products. Theyve helped find financing and provided me with what I needed to stay comfortable and add value to my homes.
Austin, our technician, was right on time and did a great job explaining the process to me. Professional and friendly.
Aire Solutions just did a major project for our church, First United Methodist in Dexter. They did a complete overhaul of our HVAC system. As I sit in my nice, warm office, I cannot speak highly enough about their work. Tim spent a great deal of time answering all of our many questions and helping us discern the best way to move forward. Mike and his crew meticulously engineered the project, going above and beyond to make sure we were satisfied and comfortable. If they were at the church, they were working hard. The job was done right. If you have any major heating or cooling projects to be done, look no further.
Want to send out a big thank you for the great work and how clean your guys where when then came out to my house today awsome job glad to be a customer
Called this morning, July 5th 2019 @ 8AM, and they had a technician at my house by 10AM, and I live 25 minutes away. The technician Gary was wonderful, explained everything in detail and provided different options to fix my current issue. My son was fascinated by his gadgets and he worked well with my sons curiosity.
Had a new system installed down stairs. Everyone was very professional and did an outstanding job.
Auston Pickard does an exceptional job! He is courteous, kind, conscientious and very professional.
They are prompt and very dependable company! They keep their appointment on timely manner! Very satisfied with the service! Highly recommend them.
Technician arrived on time, friendly, took.steps to protect property, explains service process and findings, if any. Gave reasonable solutions. A+
Aire Solutions sent Shane and Rick Mullins to cover the lines on the outside of my house today. They worked right through lunch, in the heat, to complete the install. Weve had our new Heat & Air for over a month now and the electric only increased $20! I couldnt be happier! These guys arrived 3 days early and worked non-stop! Matt sold us our unit and made the process easy to understand. I hope my review lets others know what great customer service they can expect to receive! My parents received a bonus for referring us. Id proudly display another sign in my yard anytime! Thank you Shane for fixing the vent in my room...everything looks perfect!
Austin saved our weekend with visitors by coming out to do an AC repair on a hot Saturday. On time, very professional, great communication.
Poor service dnt respond back
Responded promptly to my after hours call. Arrived when they said they would. Diagnosed the problem, got the part ordered and set a time to come back to install. And, since I have a maintenance agreement, I got a discount!! Thanks to all my HVAC heroes!!
Austin was quick and fixed the issue and took all Necessary precautions when entering my home.Foot protection, latex gloves, etc.
Always professional.
Excellent team at Aire Solutions!!! Prompt, courteous, knowledgeable, equipped and respectful of your home. My familys go-to for all of our HVAC needs. Thank you Aire Solutions!!!
Terry Douglas is the best technician that air serve has. Ive had several technicians come out before. He found things wrong that a technician should of found when he came out when my unit wouldnt quit running a couple months earlier. All technician need to take training from Terry, he is awesome!!!
Always a job well done. Friendly and professional service.
Very happy with new central heat and air went 3 weeks without air
Aire Solutions has been wonderful at maintaining our system over the years. The technicians are very thorough and professional when taking care of our unit. Aire Solutions does quality work and has great customer service.
Very knowledgeable and respectful employees! Would recommend them for any repair, new install or replacement!Auston Pickard was my technician.
I have been with aids solutions since I moved to this area 16 years ago. They have taken wonderful care of me and I would recommend to everyone this is the place to go for your heating and air needs. A+++
We needed our generator serviced and Terry Douglas came and was friendly and professional. When I called for an appointment Nikki was very courteous and helpful. Thank you both. I will call again when maintenance is needed again.