Dave S. Was our technicianAppointment was set for 1-3pm …. He arrived very close to 1 pm which was so appreciated as we had only hot air blowing through the house !!Was extremely helpful, pleasant and professional. Explained problem, replaced part needed . All work done outside, but at my request examined unit inside . Very easy to work with and answered any questions I had .Have been clients of Quality First Air for many years and am very happy with their office response and quality of work.Thank you Quality First Air .B. Greenblatt

This company has always been wonderful to deal with. Their customer service is top notch. They sell quality products with quality installation and maintenance. This has been my AC company for years and will continue to be my AC company

Quality 1st did a great job on the install on my new AC unit. They are very clean and make sure everything is perfect before they are done. Very responsive on calls and setting up an appointment. I highly recommend!!

Great technician very professional clean and prompt. Will be using this company in the future as they are now doing maintenance on my system. Very satisfied customer

I called Quality First after my AC stopped working and my usual company wasn’t sure if they could get someone out the same day. I was immediately impressed by how helpful Ellena was on the phone. They were able to have a technician (Cameron) come out quickly, they verified my parts warranty, and were very knowledgeable. Price was fair and job was done well. They will be my new go to!

David Rudden was fantastic. Great workmanship. Smart, Caring and explained everything. Really was happy he came here with Quality Air. Want him next time. Thank you.

They came out promptly and took care of the problem right away! And credited my account for any mistaken charge!

Wonderful office staff - very friendly and responsive to phone requests. The service team is also very responsive, knowledgeable and professional. They arrive on time and get the job done correctly and usually pretty quickly.

Victor was on time, and very professional and polite. I was very happy with the service I received, and the customer service was outstanding. I highly recommend this company. I have been using them for years, and they are honest, and I always have a wonderful experience.

Cameron is always professional and courteous. He again went above and beyond. He is honest and very hard working.

Young tech, very professional. He made us feel very confident. Weve been using this company for over 5 years and every tech and experience has been excellent.

Victor Ortiz did a great job. Very knowledgeable and courteous. I would recommend him others.

I called at 2:00 pm on a Sunday because my upstairs air conditioner was not working. There was a tech at my house within an hour. Dave not only serviced the a/c that was not cooling but he also checked my other two units ensuring everything was in working order before he left. We have been using Quality First Air for years and they always impress!

The service was great - 5 stars for sure! I was concerned we might have a problem. I referenced a problem we had 18 months ago and the technician remembered the issue! He was super courteous and thorough and answered all of my questions. I wish all service encounters were this pleasant!

Fast service. Very nice and efficient tech.. Great business.

We have used Quality First Air Conditioning for over 15 years! They have always been there for us with any kind of issue and always do a thorough job in helping to maintain our system. Very personable, always seem to have good suggestions and answers to any questions we have! Would highly recommend them!

Cameron was on time, very knowledgeable clean and tidyThe dispatcher Elena was very helpful, polite and wasable too give me options for my schedule

I have been a satisfied customer for 25 years.

Dave was amazing; professional and knowledgeable, a pleasure to have in our home. He understood the problem with the air flow and fixed it. He was truly exceptional!

Very friendly and professional technicians. They do a thorough job of maintaining the system and provide helpful tips on proper care.

My AC unit was really struggling to keep the house at a comfortable temperature with the heat we have been experiencing lately! I called and requested service and a technician was sent out to service my unit immediately! The customer service I experienced was TOP NOTCH!!!! The tech arrived on time, was extremely professional and very VERY honest and very knowledgeable. If you are looking for an AC company you can trust look no further! They are absolutely FANTASTIC!!!

Always arrive in estimated time and courteous employees

Came late Saturday afternoon and did an immediate repair. Wonderful service

Excellent service. Very polite. Office was excellent

Great service. Kind administrative staff. Helpful and respectful service technicians.

Highly recommend this company. First class business! They were prompt to our needs, very efficient and professional. We needed a new unit, I called to make appointment, they came the next day to service our old unit, it was old, within a few days we had a new unit installed. They followed up with me and always stayed in touch. A+ customer service! Thank you!

I highly recommend this fantastic company for any of your AC needs! Tons of my neighbors have been using “Quality First AC” for many years. I decided to give them a call and I am so grateful I did. They were a pleasure to work with. The whole process went very smoothly. The technicians were skilled, punctual, very professional and friendly. I also highly recommend the new UV lighting with everything going on in our world today. It kills mold, viruses, bacteria and all the allergins that circulate through the air. I had the UV lighting installed at the same time as the new unit and I notice a huge difference in the air quality in my home. My wife’s allergies are suddenly gone and I am no longer waking up with puffy eyes. We are breathing clean air in our home! Thank you so much to Quality First AC for being the best in the business. The name speaks for itself....Quality definitely comes first for this company. I will recommend to everyone I know!

Fast and professional. Victor was informative and thorough.

Outstanding ! Very professional and right on time ! Courteous!

They are very very thorough and professional. I highly recommend them.

Cameron was professional, knowledgeable and friendlyThe entire office is professional, timely & eager to please their clients

Good company and good service. I have used them for fifteen years and just installed my second A/C.

Doing business with them for at least 20-25 years and see no reason to leave, they are always very nice

Technician dwas knowledgeable and very courteous.

Technician was friendly, on-time, professional, competent, and took the necessary COVID-19 precautions.

I appreciate the timeliness and professionalism that I always receive when dealing with Quality First

Nice clean installation for a great price.Installers were on time and professional.

I have been a long time customer of Quality First AC. Great company and always very professional. I have a maintenance plan with them to keep my units in great shape and I recently had them come out to install UV lights in my two AC units. What a huge difference in my air quality!

Excellent emergency response- repaired unit

I trust Quality Air and that’s the most important thing!

Daniel was my technician and got to say that he is excellent at his job with lots of years of experience and know how, but also thorough and transparent, definite traits of an honest man. He took the time to assess the ac system thoroughly, from the condenser to the evaporator and verify that everything was in working order. Explained in detail all steps he was taken and then suggested several options for the repairs that my system needed. I have worked in the past with ACs and I understand a little about the systems and repairs, hence I know what Im talking about in terms of the quality of service Daniel from Quality First AC is all about. Great service, honest and thorough with experience this is a winning combination and i will recommend this company to all my friends and family. 5 stars because that is the limit.

Great service, on time, helpful, explained everything well.

Quality First is the best. I have been a customer for many years and love that they provide the best service and I do not worry about them overcharging or telling me false info to get more money from me.If you need a great company to service your AC or install a new unit, you cannot go wrong with them.

UPDATE: after 16 years we had to replace the outside condensing unit. Of course this happened on a weekend. Quality Air came out on the weekend, then followed up with the owner visiting this am and by the late afternoon they had completely replaced the condenser and taken away the old one. I think this weighs tons. Thank you to Dave and Will! They were quick, reliable, kind and caring. We are very fortunate Quality Air is taking care of us. Definitely recommend for any work needed. Great and honest group.We are so lucky to have Cameron working on our AC systems. We have 2 and we have had a few major issues and Cameron, at Quality First AC has fixed all of them after another company practically destroyed both units. He is so intelligent, knowledgeable, kind and trustworthy. He has taken the time to explain each issue and offer suggestions to help us maintain the 2 ACs. We feel incredibly grateful and would HIGHLY recommend Cameron and this company. Living in FL for over 40 years you need an AC company you can trust. My full endorsement is behind Quality First Air Conditioning.

Always prompt and professional!

Excellent quick service

Friendly professionals !

Excellent!

Prior to today I liked them. Today they came and performed preventative maintenance service which their text reminders led me to believe was covered under my maintenance contract. The technician told me only after the service was performed that I owed $263 today. I found that to be very unprofessional and called the office. The office took no ownership for the total lack of communication that todays service was the beginning of a new contract. She made excuses, tried to blame me for not making my appointment by phone. That’s when they clarify with you it’s a new contract. Apparently I was wrong to respond to their text message to make an appointment (??). The way this was all handled is the only sign I need to take my business elsewhere.

Sold us a Rheem ac, after every time they serviced it, something went wrong and the air stopped working. They came back, and there was always something broken. 4 motors in 6 years, coils, etc. never their fault

Good service

Great workers