Great place to come to they know everything about foreign cars very professional great people been coming here almost a year now highly recommend this place they do a great job
Very honest people, quality repairs/work do recommend. Good pricing on repairs and state all damages and show it after or before repairs are done. Have gone here for plenty of years with a couple of my 3 series as well as my older brother. Great maintenance is done by these guys.
Unprofessional, disrespectful, and throwing religious beliefs into the mix after being questioned about the labor rates that was done on our vehicle. BEING OVER PRICED ISNT THE ONLY ISSUE YOU WILL FACE!!! I do not recommend them at all
I URGE YOU TO RUN AWAY!! I never write reviews but I found it crucial to warn other patrons of incredibly unprofessional behavior and unexpected thievery.I received a quote as a walk-in of $2600, for my ‘96 BMW 328i, for unknown repairs. Known repairs were; broken key in ignition, broken shifter (I broke by trying to unlock the steering, turns out I’m not a mechanic lol. None of which is relevant but I am sure they will mention this in their reply, much like they mentioned my expired tags as part of the diagnosis. That diagnosis probably came out to $100 as it requires a lot of man-hours hahaha!).I was told to go pay my balance of $1600 on Saturday but I was unable to make it since banks close early. My schedule did not allow me to go until today at 2:00pm. At arrival I spoke with Manuel, who asked if I brought the money, to which I replied yes. He then walked me to the office where I encountered the lovely Jose. Jose provided me with the blank invoice (since repairs were then unknown) that I had previously signed when dropping off my car. I requested an itemized invoice, at which point I was met with anger. No idea why, this is not an unreasonable request. It seemed as if they were accustomed to receiving complaints and although I wasn’t even there to complain, they seemed determined to turn me into an unhappy customer. Manuel, the alleged mechanic, came through the door wildly aggressive and began to mention how I don’t even know the amount of work they needed to do on my car (obviously, hence my requesting an itemized invoice) then repeated the amount I needed to pay.I seriously wish I had read the reviews before going to this clown house. Fortunately, I am financially blessed but there are others (especially now due to covid) that may not have the ability to laugh at this situation as I did.After paying and walking away Manual walked up to me and said (in spanish), “oh by the way, so-and-so also came to your car and farted on it, in case you want to write that in your invoice too” They were simply trying to provoke or insight some kind of thing. I simply left with my kindergarten drafted invoice.Correct me if I’m wrong, invoice shows; new fuel pump $380, fuel pump $580 (I didn’t know BMW’s have 2 fuel pumps, damn it gets pricey lol) key programming $700, shifter reassembly $911 coming to a total of $2571, looks like someone f*** up on the math.For a good laugh see attached “itemized” invoice.
To anyone who does not want to get ripped off, DO NOT take your car to this mechanic. I took my BMW 5-series here with a coolant leak. The person at the counter told me they charge $150 to take a look at it, however that fee is waived if I decide to get my car fixed there. I get a phone call the next day stating that my car needs a $4,000 fix. After he detailed the issues to me - I knew there was some dishonesty going on. Regardless, I paid the $150 fee and I took my car and left. The next month I took my car to my go-to mechanic (who was closed at the time, hence why I tried to take it to these guys). My mechanic told me that it was a broken water pump which costs $200, and it was $400 for the labor. I ended up getting my car fixed for $600. This is not a fake review.
Great customer service, they were very honest with their work and fair pricing
Great experience with Eurozone, I recievee a quote for a replacement for engine mounts.Great price, great communication skills, im definitely coming back for more service on my Audi
I went to LA to visit and upon arrival my bmw 530i decided it didnt want to start anymore so i looked around and found Joses shop and am so glad i did, i got my car to his shop around 4 that evening shop closes at 6 so i stayed the night and the next day Jose picked us up from the hotel i stayed at and took us to the shop to wait for the car to be completed and we watched netflix while we waited and the wait wasnt long, these guys know what they are doing. I would recommend this shop to anyone with a bmw. They are fast, reliable, and knowledgeable. I wouldnt go anywhere else and the price was acceptable for it being a bmw. Thank u and your staff so much Jose
Over priced by nearly double. Seem to want a cash grab over having return customers. Bad business. Dont know the quality because I went elsewhere.
Working with Jose has been a fantastic experience! We have had a total of 3 cars done by the team and appreciate the professionalism and amazing workmanship. If your in the Chino, Chino Hills, Pomona and Ontario area - This is well worth the drive to get quality work! Thanks again for everything
It was my first time coming here for an oil change, and I had a great experience. From costume services to being economical. This is a place I will definitely go back to.
Dont do it!!!!......go to the dealer !!!!! Trust me .your children can use your hard earned money .
My review is based off of a walk in to get service on 2 cars. Over the phone the counter guy sounded cool and very knowledgable. Upon arriving the counter guy seemed very uneasy and when i reminded him that we spoke over the phone AND txt he kind of brushed it off. Was kind of odd but i figured eh its raining so i ignored it. After informing him that i wanted to check out my car he had walked out to get a technitian to check my car. 3 minutes later he walked in with the tech who greeted me and said (in spanish) hey there bud how are you i said im good just want my car checked out he replied, look bud i dont have time for your car at all right now no matter how much money you have. We are the best fking guys around and thats a fact so if you want come back another day. Now i never said i had alot of money and i was just looking for a mech but this was unprofessional and the COUNTER GUY could have told me this over the phone so i didnt have to drive 20 minutes out only to be turned away. Now after reading reviews i see the same unprofessional replies from this place. Very childish to attack a customer in a reply. I do not recomend this place at all. I cant imagine the customers who actually had to deal with them.Just to add here since i supposedly came in with an attitude of fighting and hostile haha im 55 not big and my attitude was normal however it took 22 hours before the shop child got angry and wrote lies about me to defend this so called SHOP thank you for proving me right in your replies i walked away with the intention of never returning so why even put im not welcome haha what a joke. Im no fighter nor do i have an attitude.
Excellent service, professional and honest team of expert mechanics. Team Jose was able to get me back on the road to Las Vegas in 3 hours for a major cooling system repair on my 2010 BMW GT 535i at a reasonable cost. For out of town BMW drivers, EuroZone MotorWerkz is your reliable mechanic for urgent problems with your car when in California. Thank you, Team Jose ! You guys are the best!
I dont like leaving bad reviews because i believe in karma but MAN I Took my BMW here a couple months ago in September being that i got recommended & have taken my car here before & had to go back to get my problem resolved as job was poorly done this time. I took my car here to get the fuel pump replaced as well as computer that reads it (since they mentioned both had to be replaced at the same time) and also got a complimentary oil change since i paid over $2,900 for all repairs. My bf went under the hood sometime a couple weeks ago to replace a coil. WELL my bf & i were very upset because come to find out my ECU cover was gone bolts and screws from certain parts/plastics were placed just on top of the front support where they couldve fallen off while driving, sensors were disconnected and just hanging also one missing, they also missed the oil housing or whatever and spilled oil on to the side of the engine(as it is i already had an oil leak so they added to the mess & sure enough you could tell the oil was in a different spot by the housing&pretty fresh compared to the old leak). When i first contacted them with pictures of their mistakes they claimed they had pictures of how my car was received and proof of the work they did so i asked for them to send me pictures and they did not want to send them they replied saying to set up a time take my car back to resolve the issue and see what was touched after they fixed stuff since it has been a couple months which makes no sense why would i lie and hold against them what they didnt do ? At the end of the day i went back & everything was placed back and fixed oil spilled was cleaned up but some screws were no where to be found cause supp. they didnt touch those parts but i ended up losing because i already paid for the work & gas to go back and fourth. Very frustrating as a PREGNANT WOMAN to be played & looked at dumb, I may not know much about mechanical stuff but I do know what was a mistake on their part. ALSO i asked them to check for other things wrong with my car before i picked it up in September and they even mentioned the mechanic who previously touched my car did a poor job but yet my car came out looking worst after they touched it. Its no wonder theres a mix of reviews. If you come to this place i recommend only paying half of the cost and then the rest when the job is done to make sure everythings good & replaced correctly. I do know jose has mechanics that work for him so its understandable most things are not his fault as he pays these guys to do jobs for his business but being so religious based talking about have a blessed day youd think they wouldnt sit here and argue with me or basically call me a liar on what they did and didnt do when we both have proof of what was done wrong. When i went back to get everything fixed Jose didnt even acknowledge me he seemed very nervous and i see why id be embarrassed too but his mechanic helped me out w out even asking anything as soon as i got off the car so i appreciated that atleast. They still failed to show me pictures of how my car came in but didnt even hesitate to fix their mistakes with zipties & give me back my ECU cover SMH lol. At that point i decided to just take it as is and never come back, no point arguing with someone like Jose he will get his karma. GOD bless him and these mechanics because they need it.
Jose and his crew were great. As my vehicle was going to take some time. Jose drove me home and kept me inform about the diagnostic and completion time for my BMW. I will return!
I was referred here by a friend. Jose and Edwin are amazing! They provide above and beyond customer service. I can in with a/c repairs for a Chrysler 2007 pacifica when they noticed I had a bad radiator. It cost $600 for the repair, part, and labor. I later came back with issues of overheating due to bad thermostat which damaged the radiator. They granted the warranty even though it wasn’t a default part. The repair, part and labor was $200. I Appreciate their availability, expertise and care for their customer. I am happy I am not getting ripped off since I am a single mother. I recommend this place to anyone.
Wish there was an option for 0 stars. Dont come here. Owners arent men of their words. Liars and thiefs. If you wanna talk about it lmk. I dont need you writing paragraphs bro.
I have taken my car to the same physical location for 20 years for service; and when Eurozone took over the business I was pleased with the A+ customer service from Edwin and Jose Introducing themselves which was great! Their mechanic team is fast and thorough with very reasonable pricing. The shop had me sold when i picked up my car and they had the old parts inside without asking! That is automatic trust to me that they are not here to scam you, but be apart of P-Townss shops of trusted places to go; and if something is wrong after, they will work with you to have a solution to get it right . My cars have a new team for servicing from this point on. Thank You Euro Auto Werkz1
The Volkswagon Cabrio was taken in running was left there to get checked out. They told us there was 1 problem then its the motor. When we said it wasnt worth the fix to put it back together they called saying car is not turning on but i had to remove it from their lot. Immediately. I told them i wanted the car running like it went in and they said it wasnt going to happen unless I fixed the car there.. I got harrased at work after telling them i would see what i could do because I couldnt get off and i couldnt talk but they kept calling and calling and every time i would say i couldnt talk i would hang up and but they kept calling and disrespecting me during work hours. Now Im having AAA come and tow the car back home when it was taken in running.Customer Service is nice until you refuse to get the work done. Photos attached in photos of the calls recieved.Unfortunately i cant respond to your reply. My life is great never talked to you about my life. My son open the gate the day it was pouring and you were there he did not trespass he was concerned because you never called him about hia car like you said you would. He told you the car could not be in the rain amd you let him put the car cover on. Communication was a big issue with you. And i cursed you off when you wouldnt stop calling me at work like i asked and i posted the pics of the many times you persisted on calling while i was trying to do my work. I had my son call you because I was busy at work likei told you many times and didnt understand.God bless you because Im blessed everyday unfortunately i may run into people like you in my life likeyou which have no consideration of others. God bless you and my god grant you patience and understanding.
Jose and his crew have always taken the best care of my bmw 335i. No matter how bad I beat it up I can rest assured they will fix it, fix it right, and fix it for a great price. Eurozone motorworkz is the shop you want to being your car to. Jose is a honest business man with a great attitude. Dont hesitate get your car back on the road.
Excellent service, price, and good location. I highly recommend. Trini and Jose were very nice and helpful.
Very inexperienced people... Be aware! Dont bring your car here. These people are liers and thiefs. They will pretend to know everything about a diagnostic which has nothing to do with the actual problem.
With all honesty, the best shop out there for your bmw needs etc. these guys are honest, friendly, professional, and most of all great customer service along with quality work ! Definitely recommend this shop to anyone out there, by far my favorite shop for years now. :) ig-jose102692.
Jose and his team are definitely helpful and it is an awesome quality shop. As a working mechanic myself, I dont always want to work on my car or have the time to either and Eurozone has been there for me in those moments. First off, I do my own work because I more so trust seeing what my car is about compared to sending it out to others. That being said, I trust Eurozone Motorwerkz. My 24 year old oil pan gasket was leaking quite profusely on my BMW E36. I was able to drop my car off with them while I was at work and they had it done within a day. This week I was having trouble with my cooling system. My car was overheating even after replacing components. They were able to take me last minute and had the system running perfectly before I even got off work. I am very picky with who touches my car, therefore, I trust these guys to touch my vehicles. Great work. Quality service. Thanks so much guys!
Worst place ever ! oil leaks about every spot ! really unprofessional! don’t trust this people, they’ll over charge you to rip you off ! they don’t install your parts back together, always missing something uninstall!
Just take your car there in one whole piece and you shouldnt have a problem
My FiRST time comming here & I loved it! Definately Recommend it! Electrical problem & they fixed it right away! Thank you soo much! I loved Joses customer service & how he made sure my car got what it needed.. My go to shop from now on!
Great staff, great mechanics, very clean shop,i had an electrical problem many shops wouldnt take on due to my car being a custom built car and yet when i came to jose the shop owner with my problem he gladly took on the challenge,within a few hours his awesome electrical mechanic jason figured out the problem and helped me get back on the road all within a great reasonable price that literally no shop around would have charge,ty again dor the great service i deffinatly recammend this shop to go to, i will be back for future repairs
Great shop awesome prices I only trust my car here honest fast reliable work! I give this shop a 5/5
NEVER come this place again!!! I took my car here because AC stopped working. I was told that AC Compressor and Sensors were bad and needed to be replaced. They said that they fixed the car and ready for pick up. So i picked up the car and drove for a week. Then, the AC STOPPED working again!! I took the car back and they found another thing that needed to be replaced ($250) for my AC to work???? Really??? When i told them that was your responsibility to fix it as there was nothing else wrong at the first place and the AC should have suppose to work. Now I am wondering that my AC Compressor was really bad (it costed me a fortune) ??? AS A RESULT, They DID NOT FIX my AC problem and I ended up paying a fortune for Compressor!!!!!! PLUS, they first told me that they will fix it without giving warranty for the parts after a long discussion and i should bring the car back. When I took the car back to the shop, the manager and 2 more guys from his crew started saying that its my problem, etc. and denied that they promised to complete the AC work. Also, one of the mechanics started shouting me and my brother and blamed me to say that they are lier, which I never said!! I was planning to be their customer but NO WAY for me to COME here again!!!!!!!!!
If you wanna get ripped off come here. non quality work is done here
Eurozone is a great shop with honest crew and great prices.
Went to have my thermostat replaced, a few weeks later it still had problems. Turns out they never replaced anything just put silicone and charged as if they replaced the whole part.
Excellent service and prices!
Yo all poor reviews they reply: “ We did not find records of you”
They had my car for a week, id call they were always working on it until they finally admit once of there testing units was broken
Im going to take my car with you but I check you reviews and you have lot bad reviews
Great service and expert repair
Good coffee and military discount.
I took my car to this shop trying to fix an oil leak and check engine light, I just told them to fix that, they gave me a quote of 3,400 dollars to fix the oil leak and other problems that werent related to the check engine light, I just paid the $120 for the diagnostic, dont recommend because of the high prices.
Very affordable prices.
Great
Good customer service
Prices arent consistent
Very Expensive for change of brake pads of the rear tires they charged 120 and I asked in a workshop a little below I have lived in Pomona for 25 years and that mechanic has always stayed in the same place they charged me 65 for the same work