Teha was a pleasure to work with. Her email responses were timely and she was always able to answer my questions. They go above and beyond for customer service; one day Teha even stayed after business hours to help me out with a time-sensitive insurance matter.

Thank You Teha for such fast and professional service!

Teha is extremely knowledgeable, polite, and very friendly. She was able to explain coverage in a way that anyone can understand and makes you feel like you are being lead by a professional. Five stars!

Lawana was very helpful, professional and courteous. She always had a smile and made me feel like weve known each other for years. I would highly recommend using butler insurance.

I’ve known Lawana for almost 20 yrs. Very professional, customer driven. She’ll answer all your questions and work with you for your best insurance needs. I highly recommend Butler Insurance!

I was insured previously with Teha and always experienced superb service. Always fast in response and ready to help. Highly recommend working with her for your insurance needs.

I would recommend Teha to talk to, she always gets back to me right away and always making sure we are taken care of. It’s nice to have someone who genuinely cares.

Teha has taken care of my auto, renters, atv, and camper insurance for years. She’s helped me through claims and purchasing vehicles, and always making sure we have enough coverage on my personal belongings. She’s a great agent who will always make sure every i is dotted and t is crossed!

Crystal Shepherd is Amazing! Im a busy single mom and work overnights.. I called Butler Insurance Services and we talked about what I would like and what I needed, then Crystal set a time that worked for me to come in and had everything ready to sign it took me less then 5 minutes and I was out the door headed home to sleep!! Crystal Sheperd you are simply Wonderful!! Thank you for making my life easier🙌

Lawana is such a pleasure to work with. She is quick to respond and professional. Definitely would recommend!

I was so embarrassed to call an insurance company and talk about getting SR-22 insurance, but when I called Butler Insurance and talked to Teha she put me at ease and took care of everything for me! She provided me a quote in minutes, talked to me about the coverages and what they all meant, and in 15 minutes she had me a policy with my ID card emailed to me! I was very impressed!

Amazing company ~ very responsive to customers. would highly recommend. Lawana is very helpful and great to work with~!

Teha is the best insurance agent I have ever had! She is quick on getting back to me and everything is always taken care of.

Lawana Baker is always so helpful and gets back to me super quick. She is easy to talk to and makes doing insurance adjustments super easy!

Lawana was very helpful in going over my current coverages on home and auto, and recommending coverages that were better for my size of home and personal property. I appreciate that she answered all of my questions professionally and courteously, explaining to me why I needed to improve my coverages. Thank you, Lawana, at Butler Insurance!

I worked with Teha on some quotes for Insurance, not only was she fast and efficient this girl knew her stuff!! She helped me understand what insurance Im getting and why its so important!! Highly recommend her!!! Thank you so much Teha!!!

I love working with both Teha and Lawana!!! They are kind, helpful, resourceful and very responsive when I have questions. They also continually support local which I value myself!

Very helpful. Gave me some good advice . Very friendly. Called back promptly. Very happy with our insurance carrier in Pocatello,Idaho. Had to call the main office and they too we friendly and helpful.

Lawana, at Butler Insurance Pocatello office, assisted me in getting quotes for my home and automobiles. I very much appreciated her professional and friendly manner. I wouldn’t hesitate to recommend Butler Insurance for your insurance needs!

Teha is my agent now, she answered all my questions and went over EVERYTHING in detail would 10/10 recommend she is always willing to help.

Lawana compared my current rates and coverages to make sure I was covered correctly at a good price. She took the time to explain my coverages line by line and make sure I understood my policy. Thank you Very much!

I was looking to switch my insurance. Lawana Baker was my agent, and she was an absolute delight! She really put the time in to find me the absolute lowest cost! Very professional, I would choose her as your new agent !!!!

Teha has always impressed me with her knowledge and professionalism when it comes to insurance. Definitely a good agent to have on your side!

Crystal Shepherd put a quote together for me. She was not only very professional but she was a joy to speak with. So many people these days make you feel like you are bothering them when you ask them anything. Crystal made me feel like I belong here and she was happy to speak with me.

I called when I got a new car and Crystal was so helpful in figuring out if a switch was good or not. She was discrete with my information and sensitive to my needs. I would trust her judgement on insurance anytime! Thanks Crystal for being great!

I always go to Teha with any questions I have regarding insurance. She is always very quick to respond and always very friendly to talk to! I would recommend Teha to anyone!

What a great agency to work with! I spoke to Teha and she was very knowledgeable and professional, I feel much better with my properties and assets covered with Butler insurance.

I have spoke with Teha, and she is very knowledgeable and super easy to work with. She answered all my questions!

Teha’s a very hard worker, whose always very kind. Highly recommend!

If you need any help with your insurance, Teha’s the person you want to go to! She has amazing customer service and is always making sure what’s best for you! I highly recommend Teha at Butler Insurance in Pocatello, Idaho!

Lawana Baker is awesome! Very professional and took great care of us :) highly recommend

Crystal has just spent the better part of several days working for me. I have been trying to get a lesser payment without jeopardizing my coverage on my autos, home, 4 wheeler and motor home. Thankfully the agency has kept me in line with coverage and expenses. I will take the advice I have received and continue as I have - Many Thanks Crystal for your ti me and efforts.

Always willing to help! Makes the customer feel first, wouldnt use anyone else. Keep up the great work!!!

Teha always goes above and beyond for her customers! I highly recommend Teha for an Insurance Agent.

I have had insurance with Lawana Baker for years. She is always looking out for me and my insurance needs. She is professional and knowledgeable. I always recomend her to anyone searching for insurance.Thank for your service Lawana.Heidi Velasquez.

Good accountability and responds quickly. Awesome experience. I do loans and they were helpful with everything we needed for their client.

Their services are amazing and have reported my anxieties regarding purchasing policies. I am insurance illiterate and they explain everything without belittling me. They are very prompt and efficient when I need information or a copy of insurance cards.

Teha has always helped me with my insurance, she is very knowledgeable at what she does. I know Teha enjoys helping people.

I spoke with Teha! She was so kind and professional. I did not purchase the insurance but I will definitely be returning in the future to give this agency another shot!

Crystal was very helpful in getting me numbers and responding quickly to my requests. Would very much recommend others to use this insurance company and work with Crystal especially. Thank you for your assistance.

I have worked with Teha in the past, she is very knowledgeable about the insurance world. She also really cares about her customers. I fully recommend Teha!

Lawana Baker helped me. She was professional and answered all of my questions. She was great!

Was shopping around for insurance and Teha was very helpful in helping me find the right insurance for me.

Whenever I talk to Teha she is very friendly and is always willing to go the extra mile! You don’t find that to often anymore. Thank you Teha

Teha has worked with me on my insurance, and was quick to respond with any questions I had, and seemed very savvy with what she was doing. 10 Stars!

Excellent service with helpful and friendly agents in the Pocatello office of Butler Insurance Services. Nationwide has been a great insurance company to work with over the past 15 years.

Lawana is amazing, friendly, professional and very knowledgeable. I would go to Lawana every time.

Super awesome customer service by Crystal! She was amazing, very prompt, and super helpful while she was assisting me with a quote.

After having a terrible experience with my past insurance company, Crystal was a pleasure to work with. She was very helpful and made me feel valued. Thank you Butler Insurance.

Teha is amazing to work with! Great customer service!

Lawana Baker was a delight to talk to. She knows her stuff

Teha is awesome at what she does! Highly recommend!

Butler insurance is great to work with. They are fast and are concerned with doing what is best for their clients.

I called for information and crystal was so very nice and informative. I recommend Butler to everyone!

I relocated from a different region of the country and Butler Insurance was very helpful in helping me get set up with new Nationwide policies for Idaho. They were friendly and kind as well as getting my insurance set up quickly.

The customer service was great, they are very friendly and courteous. Crystal was especially helpful, she had all the answers to my questions, or just where to find them .

Teha helped us save money on all of our policies with comparable coverage from our last insurance.

Lawana and Cyrstal were very helpful in finding an insurance rate that was reduced and yet good for me. It saved me alot. Also, their professional and courteous manner of doing business was refreshing. I would recommend them to anyone who needs insurance. Thank you for your help.

Crystal Shepard service was awesome. She helped answer some questions about home owners insurance. ☺️

They do a great job helping clients to get the best coverage for the best prices.

Teha’s customer service is always A+!!

Spam calls from them.

Great Insurance company!