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First Choice Insurance
1308 E Center St, Pocatello, ID 83201, United States
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First Choice Insurance

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Co
Review №1

Great place to get your insurance. We have our auto, ATV, and home insurance through First choice. These guys are proactive. They give me a call to go over my insurance needs and continue to look for the best insurance rates without me asking them to do it. I would definitely use First Choice insurance where you are sure to get the best rates for your auto, ATV and home. Do yourself a favor and check them out.

Ry
Review №2

Lloyd is great to work with. He does his homework and gives you all your options. I like that they do not cater to just one insurance company. Highly recommend!!!

Na
Review №3

Weve been with First Choice for about four years and they are always so helpful and work hard to make sure we have the best insurance for our needs.

Va
Review №4

Its a bigger office. More personable.

Ap
Review №5

Great service. Works with multiple companies to find you the best price on insurance

Mi
Review №6

Dropped in to meet with agent, Gabe Allen, by far the best agent I have ever worked with

Du
Review №7

The folks at First Choice Insurance in Pocatello Idaho are TOP NOTCH! They are always quick to answer the phone, and answer any questions we might have (not to mention they’ve saved us an arm and a leg on our home and auto insurance). Lloyd is always eager to assist us, and we know we can count on him! We’d recommend First Choice Insurance to anybody!

Al
Review №8

Good and cheap

Sc
Review №9

Low Costs AND First Class Service!Im pretty impressed with First Choice Insurance. Not only did they cut my entire bill in half, their service has been top tier. We recently had an accident involving a deer and our car. I was initially worried about how First Choice Insurance customer service might go. After all, they were a lot cheaper than anyone else I spoke with. Perhaps cut-costs might equal cut-service.Im happy to report that I have had every bit of attention that I would have expected from one of the premium-cost companies. This is as high of praise I can offer a company. Low costs and first class service. Five stars- would recommend to family and friends.(I am not affiliated with this company in any other way)

Ma
Review №10

This company was a breeze to work with. I appreciated their knowledge, accuracy and professionalism throughout the entire process of getting our policy in place. The staff is friendly and answered all my questions in a swift and timely manner! I feel better protected with them on my side.

Jo
Review №11

Great hometown agency. They go above and beyond to make the customers smile. Elena will take care of your needs better than anyone. She is thorough, nice and to the point. Highly recommended for all insurance needs!

Ca
Review №12

We love first choice insurance! Dwight has always been so great and his staff are so helpful! We recommend them to all our friends and family!

Jo
Review №13

What a wonderful atmosphere that lloyd creates. From the quote to the payment, Ive never experienced anything quite like it! Office is clean, lloyd and staff are honest and true! Highly recommend!

Br
Review №14

We have been with First Choice Insurance for over 10 years and have never been disappointed. There is always someone there willing to help with anything we need.

Jo
Review №15

Enjoyed my time with First Choice. Always willing to answer my questions and work to keep my rates competitive. I really enjoy working with Lloyd.

St
Review №16

We, as a company, and as a family work with Gabe Allen. He is always available and always searching for the lowest rates for us. First Choice is the perfect name because it is ours!!

Jo
Review №17

Im disappointed. I have had my home insurance with them for 8 years now. I thought that they would help bridge that gap that sometimes occurs between the big insurance companies and the homeowners. When my claim was messed up 4 years ago and then brought to their attention recently, they were great to work with. However, when the insurance company wouldnt cover my roof, I called to get better understanding. I was told that I should feel lucky I got what I did and that I should just go with it. I asked for a copy of my policy and for 8 years my roof was mis-labeled in the policy along with my personal info. When I brought it to their attention they said it must have been an error and that it actually saved me money but theyll fix it. I realized in that moment I wasnt anything special to them. So after hearing that the insurance wouldnt cover me, I turned to them and I got talked down to and told to feel lucky I got what I got. I already got a quote at Farm Bureau. Better coverage, much cheaper than what First Choice could get.

Ch
Review №18

Very helpful :)

Mi
Review №19

Best office and insurance agents in town! I was with my previous carrier for years, always thought I was getting great rates, and I was. Dewight Lee asked me if he could quote my insurance and I told him sure, but he would be wasting his time as I thought there was no way he could beat my awesome insurance. Well, I was wrong! He beat it and improved my coverage. I HIGHLY recommend Dewight and his office! Very professional, excellent service!!

Ja
Review №20

Ive been with this company for 5 years now and it was the best change I ever made. Their customer service is what sold me right off the bat, and they havent let me down. Unfortunately we had to make a claim and they were with us 100% of the way through the claim, we knew we were not alone ever. Thanks team FIRST CHOICE YOU ROCKED IT!!!!

Jo
Review №21

Great company. The are friendly and helpful. We switched to this company a couple of years ago and have not regretting it one bit. Great rates and people.

Cu
Review №22

Lloyd saved me about 50% by switching away from Geico!!! Hes awesome and found me the best rates with a really good insurance provider. We literally saved just over 50% on our homeowners policy and just under on our vehicle insurance. The customer service is great, the savings are great, and you dont have to pay extra for a local agent whos in your corner. No more call centers for me. First Choice is the best.

Tu
Review №23

Dewight is a great resource for insurance and honest in his business dealings!

Mi
Review №24

I LOVE First Choice Insurance. Ive talked to tons of agents and Dewight and his staff are the best. EVERYONE hates dealing with insurance but they make it super easy and have saved me a TON of money. My claims have always been super easy to get taken care of and paid. I cant recommend them enough!

Be
Review №25

We asked for glass coverage. They told us we had it then when it came time to get the windshield replaced find out we dont. Other than that though the experience has been good.

Ch
Review №26

Great company! They saw me through my first auto accident, totaled a brand new pickup truck and had a completely hassle free experience with fast resolution! I would recommend to anyone.

Ch
Review №27

Best outfit Ive found to deal with for my personal, and commercial polices... They are very friendly and quick responses to my needs... Very happy with their services o we the years....

Ke
Review №28

Great customer service and rates. Talk to DeWight and hell take care of you.

Co
Review №29

Couldn’t have had a better experience with Lloyd Lee. He made sure my rates were cheap and right for me. Would recommend 1st Choice to anyone.

Ra
Review №30

We love First Choice Insurance! Tauna is always helpful and willing to with our policies to make sure we are getting the best.

Al
Review №31

Dewight is always looking to provide my family with the best insurance protections at affordable prices. Hes able to shop various companies and pin down the most money-saving plans for us. We use him for our home, auto, and ATV insurances. Its always a pleasure dealing with him.

Sh
Review №32

Lloyd is always great to answer our questions, we have loved working with him! First Choice has helped us lower our rates and keep them low.

Jo
Review №33

Worst experiences ever I called for over 1 hour to get a hold of some one from 3-4 on a Tuesday. No answer no one called me back, whats the point of having insurance if you cant ever get a hold of sum one, NEVER USE this COMPANY!!!!!! Moreover as you can see they leave early and dont inform customers, is it difficult to change the voice mail to let customers know they arent open?????

ki
Review №34

Excellent place! Great customer service.

Ch
Review №35

Dewight and lloyd have been my insurance agent for 10 years they always take great care of my family

Br
Review №36

Lloyd and hia staff always provide my family and me with the best service. You cant ask for a better insurance agent.

Ke
Review №37

Great insurance plans and great employees!

Tr
Review №38

Excellent service! Awesome rates.

Mi
Review №39

I have worked with Dewight for 3 years now. He has always been very helpful. I would recommend him to anyone in Pocatello/beyond.

Ce
Review №40

I HAD RECENTLY PURCHASED A BRAND NEW 2016 VOLKSWAGEN GLI AND DECIDED TO GIVE FIRST CHOICE INSURANCE A SHOT TO EARN MY BUSINESS. THEY EXCEEDED ALL MY EXPECTIONS BY FAR! LLOYD LEE GOT ME THE BEST RATE HE COULD POSSIBLY FIND WHICH IS GREAT BECAUSE I WOULD HAVE NEVER HAD THE TIME TO DO THAT! I HIGHLY RECOMMEND FIRST CHOICE INSURANCE! GREAT CUSTOMER SERVICE, EASY TO DO BUSINESS WITH AND DEFINITLY A BEST IN INDUSTRY EXPERIENCE!

Mi
Review №41

Started off great, great service and great communication but then just like any other business forgets about you. Called them various times no answer then i tried to call customer service and they couldnt help me. Finally got of hold of them and the way my home insurance was set up was 2 different policies. Finally got that straightened, then something simple a motorcycle quote, called and left message and email!!! nothing for about 3 weeks, finally someone called made a excuse about telephone lines being cut? okay gave her info again and its been more than 1 week and no response. Never do business with them again, currently looking to switch everyone over. I would give them a negative # but i didnt give me that option.

Ja
Review №42

I have several policies with First Choice Insurance and have been very impressed with Dewight and his entire staff. I highly recommend First Choice Insurance to everyone for their insurance needs.

al
Review №43

Extremely helpful and thorough customer service.

Ju
Review №44

So easy. They made everything so easy and professional. Very friendly!

Aa
Review №45

Awesome service, and awesome people

Br
Review №46

Good agent and staff

Ka
Review №47

Great customer service!

J
Review №48

They lady in the office kept telling me that other people in my household are required to be on my policy. I told her that I would be the only one driving the vehicle. She wouldnt take no for an answer. She wouldnt give me a quote unless I put them on my insurance policy.

Ja
Review №49

I got no response .

Information
4 Photos
49 Comments
4.5 Rating
  • Address:1308 E Center St, Pocatello, ID 83201, United States
  • Site:http://firstchoicei.com/
  • Phone:+1 208-238-2424
Categories
  • Auto insurance agency
  • Home insurance agency
  • Insurance agency
  • Life insurance agency
  • Motorcycle insurance agency
Working hours
  • Monday:9am–5pm
  • Tuesday:9am–5pm
  • Wednesday:9am–5pm
  • Thursday:9am–5pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:9am–5pm
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