Always a great experience with these guys. Pleasant, professional, experienced, and responsive. Secure Data and email are extremely important for my bookkeeping business and they make sure its reliable and running smoothly. I just had them help me with a printer issue also and it was resolved quickly, and was given tips for other computer questions I had and things they noticed while here. Very productive visit!Honest answers too, like buy a can of air and spray here and here and it should resolve it, rather than an unnecessary expensive fix. Highly recommend!! Glad I found them :)
Had a very patient and cheerful guy who helped me. 5 stars!
Kevin always is quick to respond to request for assistance, and gets my problems solved quickly. He did a great job solving a sign on issue that was going on with my office documents. He was able to get it all working again, and so appreciate his professionalism and working with me. Always thankful he can fix the problem.
Highly responsive and available. Helpful and patient with a tech flunkie such as myself.
CMIT Solutions and Kevin Remde, President, have given us white glove treatment. It is clear his purpose is to provide high quality recommendations for equipment, provide service that is seamless and would adapt to our current practice with minimal disruption. Nothing short of amazing, and I believe the staff would echo my review!
I have worked with many IT people/companies through years of being in the front end of working in an office. CMIT has shown excellence in all the areas I look for professionalism, knowledge, willingness to keep our business running at all hours. There was a time I was getting into work I didnt even know our system was down yet, and Kevin was waiting in the parking lot for me to get in the building and get us up and running. That is customer service. Thank you CMIT!!
You know how it is when you are working, or want to be working and your computer does some frustrating thing instead of working. It happens to everyone as it has to me. Our CMIT people are the best answer. They have a help desk you can contact by chat when you need the help. You do not have to take it all apart and bring it somewhere. They will talk you through or port in and just fix it. Bravo! They also set up a system of backup and anti malware so my network and systems company wide are all running well and will stay that way. What a relief that is.
Great customer service. I always get a response within 15-20 minutes. Was willing to sit down and learn more about our business to make sure the product was tailored to our needs.