Larry (sales dept) was a good guy, was able to get everything done over the phone/text. If going to Oliver Ford go to Larry.
One of the most disrespectful dealerships I have ever spoken to in my life. I suggest looking at literally any dealer in existence besides these clowns.
What a great experience we had at Oliver Ford! We test drove three different vehicles in the freezing cold and the salesman was right by our side to help us, even though the temperature was below freezing! You can buy with confidence here, the experience is extremely easy and the haggling is non existent. Oliver Ford gives you the best price first time, which avoids the back and forward annoying haggling that normally happens with dealerships. Finally, we got a tremendous deal on our vehicle and are so happy that we took the time to visit this dealership first. John Oliver even took the time to chat with us and make sure that we were being taken care of and happy with everything. I highly recommend Oliver Ford and would urge anyone who is interested in a vehicle to visit this dealership first! You will not be dissapointed! Thank You Oliver Ford for a great car buying experience!
Drove an hour to buy a car Kristy told me was available. Kristy told me she had me set up with salesman Chuck. When I got there Chuck told me Kristy never told him I was coming and he already sold the car. Dont buy a car at Oliver Ford. They lie
I believed I needed new tires for my work car, but I am not an expert. Morgan set up computer analysis on a day I walked in and accommodated me nicely. Sure enough needed tires and alignment. Scheduled the work after receiving three different competitive options. Done perfectly and efficiently. Oliver Ford is a wonderful tire store!
I want to thank Oliver Ford for helping us purchase our Ford Explorer. We moved to Florida 5 years ago and had dealt with a local Ford Dealership in Estero where we bought an Escape. Our bad experiences with Coconut Point Ford here in Florida only made us appreciate the professionalism of the salesman and service department at Oliver Ford.
I was very happy with my used vehicle purchase from Oliver Ford Lincoln in Plymouth, Indiana. I just had my first appointment for routine service and The Works is affordable and the free shuttle was a great perk! Everyone was very kind and professional. Quality Customer Service is alive and well at Oliver!
Skylar Thompson truly help me find the best vehicle fit for my needs. I walked in not sure where to start with anything, as this was my first buying experience. The rest of the staff was very friendly and energetic. Skylar made looking at numerous different vehicles fun and his knowledge with each real help narrow down my search even in the freezing weather! Definitely recommend to anyone!
My car has never been so clean! I took my car to Oliver for an oil change and 4 point inspection. I also had them detail the inside. It was cleaner than it was when I purchased it! Dana was awesome through the entire process assisting me with Ford Pass. I had a really great experience and look forward to my next visit! Thank you Team Oliver!! 😁
I have been looking for a F-150 for quite some time, Indy, Ft. Wayne, S. Bend etc. And guess what? I found that perfect truck in my own back yard! Yes Plymouth IN and Oliver Ford! My sales rep Missy was awesome! Big thanks to John and Jeff for working with me on the purchase of this Truck! I definitely highly recommend Oliver Ford for your next purchase on either a new or pre owned vehicle! Thanks again!
Had our car in today to be diagnosed then fix any issues, nothing was fixed before pick up.Took 8 hours for them to say it needed new tires and brakes.Thats WITH having an early morning appointment.We will no longer be using this company for our car needs.
Oliver Ford service department does a fantastic job. My recent visit with Bob Galen as my service advisor took wonderful care of me. He attended to all of my needs called me and kept me updated gave me appropriate pricing called when it was done and reviewed all service work and details. In the future I will not be going to any other dealership for service work and will be purchasing all my future vehicles at Oliver Ford Lincoln. I will tell all my friends and relatives this is the place to go!
This was the best car buying experience I have had. Missy is fantastic. She took the time to ask what I wanted in a vehicle and found one that met all my needs/wants.
Great sales team! Best dealership in Marshall County and beyond.
Went in to see a used car. My salesperson Missy was a pleasure to deal with. Actually everyone I met at this dealership was nice and accommodating. It was a very enjoyable experience.
The people at Ford were so nice and helpful. They really made sure I got what I want with the price range I was able to get. I got a new eco sport that runs beautifully. Missy specifically made sure everything was right and perfect. Thank you so much Oliver Ford!
Today was a visit to the Service Dept. They worked me into their busy schedule, gave me a ride to work holding a fresh, hot coffee. They found one additional thing that needed attention, phoned me for permission and a price. They called when the work was done. I was greeted in a friendly manner by 8-10 people than saw me including the cashier and everyone in the office. Maintenance is always a pleasure at Oliver Ford Lincoln.
Purchased my 2015 Fiesta from them with 72 miles on it back in August of 2015. They have treated me extremely well ever since and they make sure that the service you are provided is what you would want your own family to receive. Kind of like the Olive Garden slogan, When you are here, you are family. Also, the coffee machine in the waiting area is....eh. The hot chocolate from it is pretty good though.
The staff was very friendly and knowledgeable. Had my vehicle in for a service. They reviewed all the details of my service with me during the appointment. Would absolutely recommend!!
My little Focus ran into an oddity in that the windshield wipers would not turn off, even when the car was off! I was extremely grateful to Bob Galen and his Service Team as not only did they jump right into troubleshooting the issue, but they were able to get parts and turn the car around in short order. What stood out for me was the responsiveness, positivity and respect for my situation as I was from out of town (Colorado) and had no idea what to do. They put my mind at ease and I was on my back home as scheduled by Friday before lunch!! Thank you Bob and Oliver Ford!!
Great experience. Attentive to my needs and requests. Great purchase experience. Highly recommended.
Purchased a 2018 Ford Raptor on Friday 1/18/19 and Shane Orr was my sales associate. Very good communication and transparency on the deal. John Oliver is very nice and down to earth. Since my purchase of the new Ford Raptor I get to go to Salt Lake City and do the Raptor Assault Driving Training Course that Ford spent 102 Million dollars on. I am super excited. Again, fantastic experience and would recommend this dealer to anyone looking for a car or truck. Top notch!
Buying from Oliver Ford was the only way to go! Everything was straight forward, no games or gimmicks. I had to compare prices, and was subjected to the dog and pony show at another dealership.Larry and John (Oliver) were both very friendly and professional. Ive been a Ford customer for nearly 20 years, and now, Im an from Oliver Ford Customer!
Steve Keiser was great to work with as were all the staff with whom we dealt. The process was smooth and we felt very comfortable. We would recommend Oliver Ford to anyone looking for a vehicle.
I purchased a new F150 from Oliver Ford the day before Thanksgiving. All through the process, everyone was friendly and helpful. Shane, our salesperson, was especially so. He was patient through the test drive of 4 different trucks and brought in exactly what I was looking for from another dealer. He came in on his day off to finalize the deal and spent time explaining the electronic features. Thank you for an enjoyable truck buying experience.Eric
Everyone here was very friendly and made sure I was well taken care of. Bob was pleasurable to work with and made sure my oil change was done promptly!Only reason theyre receiving 4/5 stars is because I had 3 new windshield wipers put on and 1 of the 3 broke off after one use of the wipers. I talked to Dawn and she was very concerned and wanted to make sure the staff was aware of this. All in all, I would return for any future repairs to my Lincoln MKX.
Bob Galen and Brittany Lane were awesome. They took great care of me and my family. They explained everything that was going on with my vehicle, and answered all my questions (I had a lot).
The buying experience was one of the best if not the best of our buying cars over the past 50 years. Chuck gave us one price which we accepted and then he lead us through the process with utmost integrity. We have your company in highest regards.Don and Cathy Deel
I had just bought my new car(2 weeks old) and was driving from Indianapolis to Michigan. Something hit the side of my car, then I was experiencing tire pressure loss in one of my tires. I was out in the middle of nowhere and started to panic as I didnt think I could get much further and would be stranded on the side of the road, on a very hot and sunny day, with my two dogs. I saw a sign for Oliver Ford and made a turn, headed that way, in hopes that they could help. The dealership was very busy but they stated they could get me in, it just might take awhile--I was just greatful that they wanted to help. Morgan got my dogs two bowls of water and after sitting outside (the heat was horrible) he allowed me to go inside. Every employee came over and said hello and treated me and more importantly, my dogs, with such kindness. They asked me what happened and genuinely seemed concerned. Morgan actually took my dogs, placed them in my car after my tire patch, turned on the AC, while I paid(which was only $15!!). I am a district manager for a major retailer and truly understand what great service is and what going above and beyond really looks like--and the employees at Oliver Ford do it better than anything I have ever experienced. I am on the road a lot, and always fear the things that can happen--but if I was going to have an issue--I guess I couldnt ask for a better place to have it......this dealership and all that work there---Thank You from the bottom of my heart, for your kindness and concern, and for truly showing me what great customer service looks and feels like! I appreciate everything that you did for me (and my dogs)---and a special Thank You to Morgan--you made a very frustrating day so much easier!!!! Sincerely, Jane
Excellent truck buying experience! The entire team worked together to create a first class experience for my family and I. Not only that their service department is always on their A game when it comes to scheduling us in.
I paid 45K for this truck and I need a step ladder to get into it, I guess no one noticed but me,cause both sales people involved never mentioned a solution, if I would have had more time last Friday when I p/u, you would have been notified Mr. Oliver. Who buys a F250 without running boards, should be automatically installed since I never haggled or complained at time of purchase price.
Oliver Ford and Missy Sander helped me find the perfect vehicle for me! They were very helpful and worked with me, so that I felt very confident in my purchase.
I found my Oliver Ford Lincoln experience to be pressure free, educational, and personalized. My salesman, Chuck Karamon, took all the time I wanted to test drive several cars on different venues, really test drive them.After my decision on which car I wanted, the dealership took care of transferring my plates, called my insurance company for immediate coverage, and did it within my limited time schedule. The financial officer, Jeff, had everything ready and filled out waiting for me to sign.Sincerely,Gail Young
We went to Oliver Ford to check out several models of cars and suvs to see which one I could enter and exit with my physical handicap. Our salesman Larry Plummer was a great help to me in choosing our new 2020 Fusion and transferring all of the paperwork for us. He then turned us over to Jeff == the sales manager who did the final purchase paperwork. Today Dawn== called to follow up on our new car to be sure we were Happy.We are Very Happy. We will recommend All of Oliver Fords people as a good bunch to buy from.I enjoyed our time thereStan
Excellent service! Will definitely use them again.
Everything was good - but I had a appointment and I still was there for 2 hrs
Have not had a chance to drive it but trust Barry and expressed that when John returned the car. Maybe tomorrow!
Very pleased with all the personnel at Oliver Ford. Missy was very knowledgeable as well as helpful in deciding which vehicle to select. This is our second vehicle from Oliver Ford and we would definitely recommend them.
Warm, welcoming staff goes out of their way to make you feel like family.They treat your vehicle as if it was their own.
I always have a great experience here! Oil changes, inspections, buying/leasing a new vehicle. Everyone is so nice. I like how I can pop on in there to look around and see the latest models and people are always friendly and dont bombard you to sell you something right when you walk in the door and act like vultures. You dont feel harassed at all. Very family and friendly oriented place where the actual owners and managers are literally there and not off at one of there other many dealerships. This is why I left where I use to do business. They were to corporate like. At Oliver Ford you have their complete attention and they genuinely want you to leave happy! I will only do my vehicle needs at Oliver Ford Lincoln... Thank you Jeff Wills, John Oliver, Larry Plummer and Melissa Sander (sorry I didnt mention everyone) for your amazing customer service and friendship!! Looking forward to my next vehicle purchase.... which will probably be soon!
I am from out of town and while visiting my dad in the hospital I had a flat tire. They were SO NICE....very considerate!! Very friendly ppl!! Thank you for the GREAT help!!
Love these folks! Everyone treats us like family and they have our admiration and utmost trust. From purchase to service, they deliver excellent customer service every time!!
Dana greeted me in the service area and helped translate my needs into the correct car lingo. She was friendly and left me feeling confident. Van shuttled me back and forth from the dealership to my office. I always enjoy his company. The work was done quickly and I appreciated the expedience. When it was time to pay, Wendy was sweet and helpful - even when I goofed and forgot my wallet. We got it taken care of quickly and easily.
Alway superior service. Great company and people.
I bought a GT350 Shelby and I had a great experience. I bought the car over the phone 🤗 call me stupid but I don’t care because you can never regret buying a GT350!!!!! Fantastic people .... Joe is the man to ask for FYI!!! By the way, I came from Michigan!
They picked my car up at the hospital and brought it back before the end of the day! That is a game changer. Thank you for the health care worker deal!!❤❤
Thank you to all at bolivar Ford. The staff there was wonderful. Shane Pattyson Gave us a great deal and had us through the process in a timely and efficient manner.
I recently purchased a new Ford Escape at Oliver Ford in Plymouth. Jamie Greenlee does an excellent job making sure I am completely happy with any purchase Ive made. All the staff is great to work with. Thanks!!
Excellent service in general, and have to give a shout out to technician Dana for adjusting a settings on the door locking that had eluded prior techs.
Service atOliver Ford in Plymouth is the best ever bar none. They had my LOF service done very timely and notified me that our rear brake pads were in the red. I asked to check the brakes upon arrival also. Was around 4:00 pm and I asked if I could leave overnight and if they could replace the pads the next morning. They had it done by 9:00 am. Just wonderful service since we were headin out on vacation soon.
The only interaction Ive had with this dealership has involved using their electric vehicle charging station to charge up my car on my way to Indianapolis. My impression of them is very positive. They bent over backwards to make sure I was well taken care of. They even offered to take me over to the local deli to get something to eat. This isnt something Im accustomed to from the owners of public charging stations. Im not in the market for a car right now but when I am Ill remember these folks.
We were greeted and checked in with courtesy and efficiency. We alerted Bob about a noise we hear when we travel over bumps and he said they would check it out.After completing the service (Works) our car was given the complimentary car wash. However, the radio antenna was not reattached! We had to do that ourselves before leaving the lot. This was unusual.We were also told that the technicians who did the oil change could not check into the noise. I thought that also odd, as in the past things like this would be checked into right there. What has changed since my last visit?
I had nothing but a great experience while at Oliver Ford. The staff and car dealers were all so nice and courteous. Made me feel that I had hope the whole time on being able to purchase a new vehicle. They went out of their way to make me feel comfortable after my car broke down and then worked with me so I was able to buy my 2017 Ford Focus. I highly recommend that if you are looking to purchase a vehicle new or used, look no further than Oliver Ford.🙂Angelita Donahue
They are a great place to take my trucks. They get me in as soon as possible and back out very efficiently. They know what they are doing and have fixed many difficult problems. If I need it back fast or fixed right Oliver is where I go.
I got the best deal on my car here at Oliver Ford. And since I bought a car from them, I get free car washes as long as I own the car.
Friendly, fast service. Went to trade vehicle, picked out what I wanted and that was it. Quick, easy, hassle-free. Very good experience. Recommend highly. Good selection. Thanks.
VERY FRIENDLY AND EASY TO WORK WITH. JAMIE GREENLEE IS THE BEST SALESMAN IVE EVER WORKED WITH!
This was the best car-buying experience I’ve ever had! If you are looking for a safe and fun place to explore and purchase a car, come to Oliver Ford. I had no issues or worries, and if there were some, I feel assured that their staff would have taken care of it for me. Special thanks to Hugh Janda and John Oliver for helping me along my way. They are both awesome people!
Great place to do business. When we walked in the door we were quickly greeted by the friendly sales staff who was knowledgeable and able to answer all the questions we had! Went in with a quote from another Ford dealership and our sales person was able to beat it with a better car! So happy to have found Oliver Ford Lincoln and will continue to recommend them and use them in the future for my vehicle needs!
While servicing an older vehicle can be costly, I was always given a ride to work. And when we were finally looking to trade-in and lease, Dana referred me to Missy and I couldnt be happier. Missy helped with finance options and what vehicle would be best for our family and pocket book. My husband was coming home from army training and she knew it was important to make the decision together and there was no pressure. And when we came back, she worked very hard at getting us what we needed. Everyone has been great.
Great experience with great sales people!!! The good people at Oliver Ford in Plymouth listened to what we had to say and really seemed sincere about helping us get into the vehicle we wanted. They were very honest and upfront about everything. I recommend this dealership to anyone if they prefer to deal with real, honest people who arent just looking to turn a dime!
Outstanding customer service in taking care our 2016 Ford Explorer!!
I was very impressed with our salesman, Eric Teall. Eric was thoughtful and helpful. He was not Pushy and listened to what we were looking for and did his best to find the right model. Even having the Ford Edge that was at another store sent over for us without delay. In fact, all the members at Oliver Ford team were extremely kind and helpful. I couldnt ask for a better experience. Thank you.
Oliver Ford and Steve Keiser have always been our go to for every vehicle purchase or lease and we wouldnt have it any other way. Everyone is so helpful and personable. You feel like part of the family anytime you stop by and value those friendships! Thanks guys!!
I cant say enough about how amazing Shane in sales and Jim in financing were in making sure I got the absolute best vehicle and deal possible! My 11 year old daughter asked if I was friends with them or something... I told her, No, but I sure am now!🙏🚗
Ive an Oliver costumer for awhile now, and it aways a great pleasure to deal with any of there associates. This last time i was in at Oliver Ford, Larry Plummer was my sales guy. Larry made buying a car easy. He did all the work and all I did was signed my name. Thanks LARRY PLUMMER!
I took my MKZ in for an oil change and to ask about a strange noise that I hear off and on and an issue with my sunroof. I dealt with Bob Galen and he was great to work with. Oil was changed and sunroof was fixed. He drove my car trying to find the origin of the noise. He had several technicians listen to make sure they all agreed on what the issue was. Bob let me know that we needed to order tires and he made sure we knew of a sale that was going on for the next few days. Bob ordered the tires and I took my car back in for tires and to get the noise fixed. Bob was very patient and helpful. I will definitely call him again for any service needed on my MKZ.
Stopped in to look at a few vehicles they had on their lot. Everyone was very helpful and great to deal without any pressure to buy something we did not want. We bought a used suv at a good deal. It was how car buying should be.
Had an oil change called the Works and it was done within an hour. The only problem was the weather, to cold to get the free car wash with the service performed. Has a very nice waiting area with free coffee.
Great place to go if you are looking for a new Ford car or truck. Jamie was very helpful, and found us the best deal on our F150 truck. Lots of nice perks after your purchase, free car washes, etc.
Awesome place. Do all they can to get what you want. Eric thanks for you great customer service. Will only get my vehicles from them.
The Oliver Ford team is the best dealership experience I have ever had. Not only do they provide a friendly environment but also world class service and expectations. Cody and Barry in service are outstanding!
As always, my routine oil change experience was good. Waiting area was clean and receptive and the staff attentive. Thanks to all.
The dealership was fine during the entire purchasing of the vehicle. but a few months after i went to check the breaks on my van and there were nuts on both front tires that did not match the lug nut size of the rest. when i called them about it to see why they did this or if they could put the actual proper lug nut on the response was, if we had the nut we would have put it on when we got the vehicle.
Oliver Ford is by far the best Ford dealer around. My family has purchased many vehicles from Drew Westafer and we plan to keep coming back. He is constantly staying in touch and is always willing to go the extra mile for his customers. Drew is also very good at explaining every option available on your vehicle of choice and letting you know about special offers at the time of purchase. He is an all around great salesman and I would recommend him to anyone wanting to buy a Ford!
Very happy with John Oliver and his entire crew, and my sales LADY Missy. Just bought my second car there yesterday . If you dont at least stop in and see these people youre never gonna know.I have nothing BAD to say about Oliver Ford.
My name is Harlan and I live about 70 miles away from Oliver Ford. I live in Fort Wayne. We drive the 70 miles to Oliver Ford even though we have a dealership just down the street from us. This dealership is worth driving twice as far as we already do because of their quality of work, quick turn around and the fact that they actually CARE about the people they do business with. If you need work done GO HERE! You will be happy you did.
I was highly impressed with the service I received at Oliver Ford. Everyone was extremely helpful and friendly! I would not hesitate to purchase another vehicle from them.
I’ve purchased several cars from Oliver Ford in the past. They are always my first option when looking for a car. Their staff in all departments are always very helpful and the convenience of working with them when it comes to service work is next to none. Eric Teall was my salesperson and he did a great job answering questions and following up on anything I needed. If you want a first class buying experience, use Oliver Ford! Kevin and Missy Colvin
I really appreciate the the service we received. Our car was fixed at a reasonable cost and in a timely manner.
The service here is exceptional. I love the detailed report they give you on your vehicle and sit down and explain it to you. Everyone is super nice too.
I do wish it was easier to get an appointment for an oil change quicker than a week and a half. I live in a different time zone and have pre paid service. Sometimes i feel that i am being put off for cash customers. I am not saying that is what you do but when i did not have pre paid service it seems i was able to get in quicker like a day or two.
Jamie Greenlee did an amazing job finding the right Ford Edge for us. We have been buying /leasing Ford cars & trucks since 1987 from Oliver Ford Lincoln. The staff is friendly, the facilities are spotless and the Service Dept. is very professional. We would recommend Oliver Ford Lincoln to everyone - you will be amazed like we have been!!
Great customer service from beginning to end of the process of purchasing a new vehicle.
Needed a new turn signal bulb..... I was told to stop by and it would be taken care of.....after a very short wait my car was ready and the cost was VERY reasonable! Appreciate it!
Always happy with our visit to Oliver Ford for servicing our vehicle. Friendly, courteous & speedy service. Appreciate the anytime vehicle wash also. No complaints whatsoever!
Ive purchased 2 vehicles from Oliver and both experiences have been exceptional. I wouldnt buy a vehicle from anywhere else. I highly recommend checking them out.
Memorial weekend and I developed a transmission issue, so a call to Oliver Ford... the staff helped me work through the issue and assisted me with a loaner (this time) and the out of town trip was saved... I am so happy that we have companies like this in Plymouth.
Very friendly staff and my salesperson Melissa Sander was very helpful with my purchase would highly recommend this dealership when shopping for a new vehicle.
Excellent service on my Escape! Friendly associates and comfortable waiting room!
Everyone was very professional and they did a great job. The waiting room was great too. Everyone is very friendly. I feel like they are part of my family.
Couldnt be happier. Car i was looking for in the range that suited my current needs. Jamie and Kim in sales pulled through for me. Buying a vehicle in such a family environment was much better then getting sold to at a typical dealership.
The staff is always friendly, pricing is competitive. Love that they pick my car up and bring it back while im at work.
Ive been pleased with the service I receive every time I bring my vehicle to Oliver Ford Lincoln. The work is done in a reasonable time, its done well, and everyone Ive dealt with has been professional and courteous.
Oliver Ford is a great place for all your car buying needs. If you get a chance, stop in and ask for their outstanding car salesman - Drew Westafer. Overall great car buying experience!
I have nearly been employed here for almost 10 years..Its a place that truly gives back to the community and it truly is an honor and sense of pride to tell people where I work. The customers and all their different personalities is what makes it easy for me to get up in the morning..Not the same ole same ole youre accustomed to hearing!
Its not very professional that your sales reps laugh at there costumers when they ask a question
They went far above and beyond what any other dealership has for me in the past to make sure my car was taken care of and also to make sure I had a good loaner car while mine was being repaired. They listened and helped me with my specific scenario and needs.
The parts department must be out of business. They never answer the phone. I guess I’ll call Jordan Ford in Mishawaka.