The place to go for all your flooring needs. Excellent products and great installation with reasonable pricing.This location has a sales person named Veronica who has the best customer service a consumer would want to have. She is patient, explains every detail, works hard to get the best pricing and most important she has a fantastic personality.
Super helpful staff Victoria is AMAZING! Found the perfect carpet for our new addition. It wasnt on sale when we purchases it but they were able to work out a great discount.
Asa was just great helping us pick out and order our carpet and keeping us informed. The other store employees were helpful as well. The installation crew headed up by Alex was excellent. They had to move a lot of heavy furniture and were friendly and helpful. The end result is lovely and well done. This is our 3rd time with S&G and our expectations were met or exceeded. Thank you!
I had an excellent experience with the staff and installers from this store. Their professional who took the measurements was great, and explained how they were organizing the cuts for the carpet and even worked with me to choose seams that would look nice in my space. The sales team made me a great offer to beat the competition and came well down off of the sticker price (I had chosen expensive pet-resistant products). The installers were excellent, quick and professional, and the end result looks great.
Very big and ppl are nice
S&G carpet was great easy to work with from the sales Assoc Asa to the installers! I’m very happy with my flooring. I also received a very good discount which made a difference in my selection of flooring!! What a difference it made my condo is now light and brighter from a brown laminate to light grey vinyl plank and warmer floor not cold like laminate and no hollow sound when you walk! I would recommend S&G above the floor store and Home Depot !!
Very good purchasing experience. The installation crew was great. I will buy from them again.
What a wonderful experience and beautiful results!!! The Team at S&G Pleasanton are so efficient and the customer service is outstanding. Highly recommend them !!
We have been using S&G Carpet for years, and they are committed to their workmanship, standby for their product quality. We will be using them again in the future projects. Thanks S&G!
S and G has always been very competitive in their pricing, are quick to get the job done, and are courteous thru out the whole process. This was the 2nd time we used them for our flooring and we would definitely use them again!
Excellent experience, courteous staff, management is responsive and they want to do business the right way. Highly Recommend
Today we had carpet installed in our home. Jesus and Jimmy did a fantastic job. We are very pleased with their work and how quickly they got the job done. Their clean up was immaculate. Thank you manager Hector for sending a professional crew. We will certainly do business with you in the future.
Well done. Great installation.
I have been using SMG carpet throughout my real estate career. They prompt their professional and they have a variety of flooring to choose from. I have personally use them for my flooring again professional and skilled
Start to finish they were solid AGAIN. I recommend S&G to all my real estate clients
Exceptional service by all involved, especially Matthew & Victoria.
Well they are holding my carpet longerFor me since Im having surgery soon thanks folks much appreciated!!
This store is everything you would expect from a perfectly run operation. The crew is totally focused on customer service and their product knowledge is out standing. It is nearly impossible to walk away without finding the item that fits your needs.
From Carpet selection through installation the overall experience was great. We had previously dealt with both the big box stores (L and HD) who failed in meeting commitments and even gave us incorrect information on carpet construction. S&G on the other hand were more knowledgeable and easy to work with, and met their commitments.
Can I rate them with 0 stars?! S&G carpet is finally installing the hardwood this week in dev 2018. We contacted S&G through costco livermore. The person whom we spoke to is David Meistrell. He responded to us only until we placed the order. After the order was placed, we never heard back from him. The order was placed in August with full amount paid upfront, but the work has started only in Dec. There were several occasions where we tried to contact the person since we had questions/followups. We havent heard back from them even now for clarifications. Very disappointed with the service. I wonder how they have 5 star reviews in S&G website. We obviously left comments & ratings on their S&G website which ironically never got published.
Great customer service from staff.
These guys are pros Bills the man
The game m