We had an appointment at 6:30 on 2/9/2021. The receptionist Donna was slightly rude with my wife as well as some of the other clients per a couple of them that we spoke with. I have been using this branch since the early 80s. I am hoping that the receptionist was just fatigue from a long tedious day at the office. That being said we have usually received great service here. I feel that nobody should have to apologize for the actions of another especially if they choose to work in a position that requires that they deal with John Q public!
Kinda stuck with you because I have been using for several years and the simple fact that the form 8915e is not able to be used with the online service I have always used is not known until I spent hours filling. I had to then get an appointment and go in to pay $100 more because we had to take our retirement funds out early to cover the hardships and medical costs of the virus. My wife and I are RN’s and she was devastated when she contracted covid. Seems like a bad idea to profit from the injured and not even make the information available to limit the waste of time one has to spend filing only to learn in the end that form 8915e is not available for e-file. Come in for $100 more to get your taxes redone because the website is not the same as the office.
It was great excellent people work there theyre very nice and was in and out no problem
After doing Turbo Tax for years and being satisfied our family dynamics have changed as well as a major move. I wanted t make sure my taxes were done correctly due to Covid and the everchanging tax laws. I felt I got the best tax advice and felt confident in my taxes being done right. Getting a refund this year was the highlight compared to the sticker shock I received last year when I owed.
My experience was fast and thorough. Brittany Cox is a terrific specialist and was more than helpful in helping me file. I would definitely recommend her to anybody else.
A little more organized and I would give it 5 stars. Everyone was nice.
The service is great and a very good rate.
Tax preparation was easy and they found a way of filling that got me a return instead of paying in.
Because my tax professional is awesome like she is every year
How wish I could get more money back be nice $5000 would be perfect
They were very helpful and quick to get me in and get taxes done
I was in and out in a timely mannerstrawberry knowledgeable if they didnt know what to do then they asked somebody so they could get the job done rightcheck if she was on the phone when I got there she acknowledged that I was there told me that it would be just a minute and then when she got off the phone she got right on it my appointment when I got there was at 10:30 and I got right in there
Super easy and the staff is always so helpful
Because Ms. Diana Barriss is the best & shes very helpful....
Excellent experience with Annette! Filing isn’t usually my idea of a good time, however, the service we received made us thrilled with our decision to utilize the services of H&R Block. Annette was extremely knowledgeable and friendly. She answered our many questions and made sure we understood and were comfortable with each answer. Highly recommend!!!!
Sheba was so accommodating and very friendly. She made me feel comfortable. She is really awesome and the service fee is very reasonable. My first time to go to your office, the receptionist is not really friendly and do not smile.
Karla was super helpful and didnt give up on helping me
Your professional, prepare the taxes for both my son and myself. Susan did a wonderful job
Very fast, accurate and no hassle.
I think its the best place to go because they insure you if dont get what they say you get.You pay a little for a place of mind. Knowing if something isnt right they will have to pay not you.
Victoria was very knowledgeable and friendly.
Used hr block every yr very helpful and convenient
Annette Wheaton is a wonderful tax preparer
I was greeted by a friendly receptionist when I walked into the facility. I told her that I had an appointment for 2:00 PM, and she said that an agent will be with me shortly. I arrived at about 1:50 PM, and just a couple of minutes later at 1:52 PM, I was greeted by my friendly tax preparer. I was pleasantly surprised at how short of a wait I had. The whole experience was great. In less than 15 minutes, I was in and out. I will always trust H&R Block filing my taxes, just as I have for a long time. Excellent service they provide.
I made a appointment at 2:00 pm, I arrived at 1:50 pm. Here it is 2:25 pm and I have not been seen yet, I supposed to be meeting with (tax professional) she is available, but she apparently is having a bad day from what the receptionist said, and is not with any clients through this time period.
Peace of mind is a win. Brought all my information and papers with me. In and out in less then an hour. Tax specialist was able to find me an additional large sum of money I did not see when I calculated it myself the week before. Paying to have my taxes done with the peace of mind making sure that everything is correct for life is definitely a win. Thank you very much!
Laura Hamli is awesome.
Dianna is awesome and makes sure I get all my tax breaks
I had a great experience quick and easy
Cause I love letting Mrs . Annette do my taxes shes the bomb
Because Ive been using you guys for years
Very great at job.
Very knowledgeable about the service provided
I use H&R block most of my life.
Diana is very professional and knowledgeable.
139.00 dollars for 30 minutes is way too much to charge especially for a veteran and senior citizen.
Love the service n people
Because i had a awsome lady
H & R Block has been my go to tax experts for many years. The tax process is simple and they always get me the maximum amount back!! They are available throughout the year to help and answer any questions.
Awesome Accountant Very Friendly
Heidi has done my taxes for the past 6 years and has always been knowledgeable and looked out for my best interest. I wood not consider anyone else besides Heidi for my taxes.
Service. Been using hr block for 20+ years
My tax lady Diana is the best, she explains all my options as to how to receive more of my money back every year, and how to save for my retirement. Ill see her every year, to prepare my taxes.
Always make sure deductions are recorded.
The workers are very friendly. We waited a little bit but the front desk woman was very nice kept apologizing. It was a good experience.
My tax specialist did not explain to me the pricing upfront and then proceeded to let me know afterwords that I would be paying upwards of $250 at the end of everything.
Diana was great.
Heidi has always treated us well and we appreciate the emerald advance at Christmas time
I had an accountant do our taxes and we owed them by her calculations. We decided to let h&r block go over everything, and they were able to get money back for us. Thank you h&r block!
$306 to files my taxes too expensive
Diana is very knowledgeable and helps us get the most out of our return.
Stephanie was kind and helpful. She explained everything well and to our understanding.
Because they are real with you and give you great service they actually want to help you not take your money like some other tax places
Ive come to this location for the last 3 years and every year Im never disappointed
Yall always do a good job. Loved my tax lady.
I was highly satisfied.
With the new tax reform I was overwhelmed trying to do my return. I am a 1099 self employed insurance agent, and H&R Block helped me understand what I can and cannot claim. I am so grateful they were able to help me complete my return, and maximize my refund.
Karla Griffin has been my tax professional for the past 8 years. Her knowledge and professionalism have helped make tax season easier. I always highly recommend her to anyone anytime they have a question regarding their taxes.
Great service. I always feel secure that my taxes are being prepared with total accuracy and the greatest attention to detail.
I trust H&R Block tax preparers to be honest and thorough, and to know all the new tax law changes. I am confident that when they do my taxes, I am sending in an accurate statement.
Very friendly and helpful
Very clean professional environment. The workers are so friendly and always make sure everyone has everything they need. If there is a wait, they always come to you with updates on your wait time.
Always very helpful and pleasant
Karla was so polite and helpful with all her knowledge of the tax laws. It was so easy to get out taxes done with her. We were in and out in no time. With coupons for our friends!!
Diana Barriss has been my tax professional for the last 3 years and Im always very happy with the work she does. Makes the process very easy for me and always makes sure Im getting the best return possible!
Diana always take care of us. Its nice to find honest people helping people.
The service was great
Ive been doing my taxes here my entire adult life. No complaints
Always great service
Excellent and quick service
Diana Barrisss service was out of this world. As a professional, I know what customer service with excellence is and Diana displayed it a 100%. She is awesome!
Dianna Barriss is amazing. Never left getting taxes done and feeling so comfortable and that it’s all done correctly. Ms. Dianna is very thorough. Will not use anyone else.
The process was explained to me in a manner I could easily understand and it was done in a time efficient manner. I felt confident in the results.
Karla Griffin gives great, professional, individualized service year after year. We trust her completely and love the price reduction offered this year.
They get you what you need
Very kind and professional. Great service!
Monty Haskins did a great job helping me amend my tax returns and made the process smooth and easy to understand.
My tax preparer was polite prompt and did everything she could to make my experience a pleasurable one
Miss Diana Barriss is the most amazing woman in the world! She is easy to talk to, helpful with questions, and makes things understandable! She needs a raise!! 🤗 thanks again Diana!
Love Diana, she is so sweet and understanding and knows her work well. She is great!
Shellie was wonderful, as she was last year. I enjoy knowing my taxes are done correctly and with no issues!
My tax professional was very nice. And gave me good advice.
Good service
Basheba had a great personality- was super nice and knowledgeable. I’ve already scheduled my appointment with her for next year.
Great service
Courtesy and expertise
Karla has done my taxes for over 10 years now. I always get back as much as possible! Shes extremely professional, proficient, and is able to manage the office all the while doing my taxes.
I have been using H&R Block for the last 8 years. Every year Karla Griffin makes it so easy to get the best return! Thank you Karla Griffin!!
The service is excellent plus my agent was extremely knowledgeable and I feel one of the best in the business
We love H&R Block, weve had the same tax expert the last few years and she is great!
The staff was very friendly and very understandable and professionals
Knowledgeable staff but fo not expect a big advance I feel that not advertised correctly.
The customer service and I really trust H&R Block when doing my Income tax return.
Diana is one of the best tax professionals in the office ! I be went to her and Annette for years and never have to worry about anything . Without a doubt the best place to get my taxes done !
First time doing taxes; short wait time and great service for a fair price.
New and had extremely helpful and got in and out on a timely matter. Will come in the future.
Everyone was super nice and helpful. Took less than 30 minutes to finish
I have been going there for 6 years now and i like the people and everything is done right and Diana is very good at what she does
I like h&r block
Because Im in there and out of there very quickly mrs. Wheaton is a joy to sit and talk with.