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ITRemedy
555 Republic Dr STE 307, Plano, TX 75074, United States
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ITRemedy

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Pa
Review №1

Had problem with printers show off line and with downloading BOA statements to download to EXCEL.Every one I deal with at his company is polite, professional, technically competent and offers quick response for a good price and quality service.I have used this company three time before in the same number of years.I have added them to by directory as my preferred vendor for computer and network repair

Da
Review №2

Excellent in every way. If you can get to these guys do not waste your time anywhere else. Honest, forthright service

Sa
Review №3

Sandeep was a pleasure to deal with. I have been sourcing IT companies all around the globe to do work on our behalf for 10+ years and understand the difficulties that can arise dealing with someone in a different time zone! Sandeep was always following up and his communication level was diligent. He was very patient and a true professional.

Mi
Review №4

Our company Holloway Welding & Piping have been using IT Remedy or Happy Computer for about 9 years We appreciate the excellence service and for maintaining our network throughout the years. Wouldnt call anyone else, Highly recommend!!!!!!

Al
Review №5

The people here are so nice. Helped me out when I was in a jam. Went to 3 other places first with no success. Highly recommend

Ca
Review №6

Excellent service, as always from Happy Computer. Ive used them for several years. im low tech & appreciate Sam fixes problems efficiently & explains things succinctly & simply. he helped me several months ago with my former computer.

Cp
Review №7

Only god can breathe life into the deadStar Trek - The Paradise SyndromeWhen my Dell G5 laptop encountered the blue screen of death, the Geek Squad told me, Cant help you man, looks like a hardware problem. We just do software. Try Happy Computer. So I did. Their diagnostics revealed a CPU 4 error with two possible solutions. Replace the whole motherboard (expensive) OR bypass the CPU 3/4 pair in BIOS and restore computer functionality at a somewhat reduced speed. Sixty seconds later and at no cost, my laptop booted up and functions adequately for 95% of my applications. Sometimes prayers are answered.

Co
Review №8

The type of service and experience you want in any type of situation or transaction: top notch professionals that are proactive in keeping you updated, and not afraid to offer cost saving solutions that will still resolve your computer or hardware issue. Theres no where else worth considering when you need ANY type of help or repair

Ch
Review №9

I have been using IT Remedy or formerly Happy Computer for about 7-8 years. I love their services and especially their responsiveness. Always helpful in helping me to find the best solution for my needs and not what they want to sell. Wouldnt call anyone else.

Ja
Review №10

On behalf of Retco Tool Co., Inc., who has been using ITRemedy since 1999 or so....I would like to applaud the ITRemedy staff for always satisfying Retcos IT needs. We appreciate the excellence in maintaining our network throughout the years.

Li
Review №11

Arrived in a timely manner. Identified the problems. Helped with Virus removal and installing an Antivirus software. The technician was very pleasant.

Li
Review №12

We had Happy Computer do a computer repair to remove a virus we had on our laptop. Very efficient - very pleased with the work.

Fr
Review №13

They replaced the power jack on my laptop. It was cheaper than all the estimates I got from other shops. It was done in a few days. Great service.

Ke
Review №14

I have been using IT Remedy for my IT services since 2004. I would highly recommend them. Hap and his team are great to work with and on top of any situation that may arise. We use IT Remedy to maintain our servers, workstations and they also installed and maintain our Fonality Voip phone system.

Bi
Review №15

ITRemedy has been maintaining our network and workstations since 2005. Hap and his crew have been a pleasure to work with. They have always solved any issue in a very timely manner and I would recommend them to anyone looking for an IT Company. They also installed and maintain our Fonality VOIP phone system.

V
Review №16

The tech came out and helped me with some virus removal. Also helped clean up the computer to improve speed as well as helping me get my e-mail working on my iPad.

De
Review №17

Kendall came out to my business and analyzed the issue, researched it and then advised what the problem was and that he thought this would remedy it; adding that he would call back tomorrow to verify it had not resurfaced. He was polite, on time, explained using non-tech terminology and wasnt a cocky or condescending.

Bu
Review №18

NPC, LLC has been using ITREMEDY for a little over 5 years. When my company first hired me on, they did not have a stable IT support team until ITREMEDY got involved. ITREMEDY offered managed services for desktop/laptop and server support which our company needed. ITREMEDY also introduced our company to VOIP phone which they are also managing. The team at ITREMEDY is very quick to resolve any issue when we submit a ticket in to them. I would highly recommend ITREMEDY if you are looking for IT support needs.

Da
Review №19

Showed up early and got the computer cleaned up and working great

Wi
Review №20

Too much costly. Guys who works there dont even know how to fix the issues and they dont even know how to talk to a customer. A very bad experience with them.

sa
Review №21

Best place to trust for repair

Information
24 Photos
21 Comments
4.5 Rating
  • Address:555 Republic Dr STE 307, Plano, TX 75074, United States
  • Site:https://itremedy.net/
  • Phone:+1 972-424-6024
Categories
  • Computer consultant
  • Computer security service
  • Computer support and services
  • Data recovery service
Working hours
  • Monday:8:30am–5:30pm
  • Tuesday:8:30am–5:30pm
  • Wednesday:8:30am–5:30pm
  • Thursday:8:30am–5:30pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:8:30am–5:30pm
Service options
  • Online appointments:Yes
  • On-site services:Yes
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