Been going here for years. These guys are very professional and always honest and have always done a really great job on my car. highly recommend
“Posting as I’m going through the inspection.” So far no one has any real customer service and just seems to hate having to do their job. They seem more concerned with playing on their phones or standing around talking than working on the cars they’ve currently got in the shop. Of course there’s no one at the front office desk either when they know multiple people are inside waiting. Overall poor experience. Expected more from the previous reviews I had read.
I bought four used tires for $40 a piece on friday. Two of the tires have very low tread in fact one is even cracking and wont even pass inspection in the state of Texas. Another tire was actually plugged while Im standing there watching them change my tires. I asked at that time about these two tires I was laughed at and said that it would be fine. I left because I did not feel comfortable arguing with these people while I was there by myself. I called back to ask to speak to a manager and the manager did not want to assist me all I wanted was two new used tires and exchange of these two unsafe tires that they put on my car.
First time at this place for auto repairs. All the techs are super helpful and professional. I definitely recommend this place for all auto repairs and tires.
Very up straight guys will fix anything you need and wont charge you for something you dont nice prices and very honest people
Great place for auto repairs. They are up front and honest about repairs and will recommend another place if is not something they do. Fast in and out for my inspections and flat repairs every time. I have gone here many times over the last 8 years and will continue.
I come here often for vehicle inspections, tire changes, and oil changes. The staff is friendly and get the work done for reasonable prices.
I really like them! When I lived across the street I could just coast over lol! Live in Anna now and still go to them because they’re great!!
Busy place, they price is reasonable. Customer service can be better.
Stil 5 stars! Fast, courteous, well done service. Thank you for your service snd keep smiling!May you be blessed and your business be prosperous.
Replaced 2012 Camery front strut assemblies, new tires, and front end alignment at significant savings over Toyota and Christian Bros. Work so far appears to have been well done and we definitely would recommend.
Took my car there for diagnostics and told the owner to give me an estimate on how much it would cost to fix it, I go back the second day and he tells me he hasn’t even driven the car once and wants me to pay $120 for 2 different tests each before he can even give me and estimate and then charged me for “diagnostics” on top of that. When I asked him what he’s charging for he started cursing me and brother out. Unethical, rude people I’ve been going here for 11 years the older owner was much much better than this guy. On top of that he kept asking me to sell the car to him and once I said no he started giving us attitude, I’m sure he jacked up the price to fix it because he couldn’t make a profit.
I needed an inspection. They were fast and inexpensive.
Good prices and quick service
There was a strange noise in my car and took it to the AAA. I left the car there for them to check. They called me later to inform that they didnt find any issue and they didnt notice any abnormal sound. They told me that my car is old and its normal sound. Then I went to a friends house. Later at night when it was time to return home the car started and stopped while driving. The alternator was busted. I had to call a mobile mechanic to replace the alternator. The strange noise was also gone after the replacement. If AAA mechanic had checked the car properly I would not have to go through all the hassle.
I absolutely love them. Been going for 10 years and will continue to...
Weve been going to this shop for years with our Jeep. Great shop with great staff and prices! Always quick, helpful and kind.
My friend referred to me to this place. This is the only place I take my car for repair ever since. They are very honest, friendly and professional.
Amazing service, great prices here. I recommend this place to everyone especially women bc they never once tried to bs me, they were very nice and knowledgeable, gave me a great set of used tires and an inspection in less than an hour on short notice.
They have been maintaining my cars (BMWs) for years. Knowledgeable mechanics, good work, always a fair price. The owner, Howar, will take good care of you.
Best price for car inspection
AAA always takes care of my vehicle and never overcharges me. Theyre honest and will tell you whether or not an expense is necessary.
Good service ... Oil change and state inspection. in and out in 30 minutes.
You want honest work? You want quality work? And on top of that Great people. Then quit looking around for a mechanic let Howard show you how his team is your team and there is trust in this world
These guys are the best. They have the best service and the best prices in Plano. You dont have to wait forever and they dont B.S. you just to try and get you to buy a new tire.
Ive been going here for over 7 years. The service is excellent and the prices are great. The owner and staff are good people.
I am visiting Wylie/Murphy area from California. While driving on 14th street suddenly I saw low pressure sign on dashboard. I stoped at this place. Very courteous people. They are ready to serve on reasonable price. I was attended by Carawan. Nice gentlemen, keep it up!
Quick service. Quality work
Ive always had a good experience here. The mechanics are knowledgeable and do their job right the first time. Never had to take a vehicle back due to poor work. The prices are really good. At other places I have been quoted about 40% higher on parts and labor as well as told i needed repairs which i really didnt They are honest and i recommend them to friends and family. You should definitely give them a try if youre looking for affordable quality work.
They are good hard working people, i t was a confusion earlier that was resolved.
Very bad service. Owner doesnt know what is call customer service. Very rough.
I love this place and have had such a pleasant experience here! I worked with Mustafa and he was so kind and helpful! I will absolutely go back
The service was amazing and the price was so cheap
Great service, mechanical work, tires and so on. Timely work smart boss oriented towards results. Highly recommended!
Great place for a tire and inspection!!!
Fast. Reasonable price. Accommodating.No marketing, no frills or small talk.
Great Service and Very nice people do business with... 👍
Im over 50, five kids each with their own used cars, high school, and college age, we have been using this superb lical garage for years because-They are honest.They are good.They are fair.They are responsible.*They are often fast.*They will tell you if they can not do the work.* They will tell you if you should not do the work and offer other suggestions.*They have been extremely kind and thoughtful towards all of my children and wife regardless whether I am present or not.HIGHLY RECOMMENDED!
Came to do an alignment. Everyone was super nice! Definitely coming back here.
Harvey, the owner, has a golden heart, even if hes not smiling that often. He is trustworthy and wont tey to catch you with this and that when doing the state inspection!And, he even gives a $5.00 discount on state inspection!Do mot be fooled by the looks; try and see the work done. Nice, real people are working for him.Thank you all for always treating me fairly, even if I am a woman!A happy and blessed and prosperous 2019 to you, Harvey, your family, and your team. Bless you all!
Would not change two tires for me. If I wanted it done they told me to I would have take care of the guys as well to change them and they werent even closed. Also the guy was giving attitude to another customer which also left. Never will I come here again!!
Took care of my tires within 4 mins off walking in
These guys are fantastic. Theyve taken care of my dad and I for years. Fair, good work is what you get.
If you are looking for honesty, reliability, fast service, and very good price, then take your vehicle there. Those guys are good, and they know what they are doing. Now if you are looking for a good customer services experience then go to the dealer but get ready to pay for it too.What you get charged for is pure labor and part.Good guys, fast and reliable service.
They are very honest and helpful. Their prices are the lowest.I am very happy to fix my car in that business.
Honest, helpful and knowledgeable mechanics. Will take my cars from now on.
The employees were very disrespectful. brought my Acura TSX for an AC diagnoses. they told me they would need $120 to flush the AC fluid and recharge it, i asked if the AC compressor was working and they said the computer says it does, upon closer inspection in my garage, the issue wasn’t with the fluid, it was the AC compressor. u can easily tell because the compressor doesn’t engage in rotation when AC is on full blast. they were charging me $120 to do something that wouldn’t even solve the problem. furthermore, they asked me if i wanted chicken from a fast food chain, i said no i eat halal meat because i’m muslim and he started arguing with me because he’s also muslim. like okay not my problem, i chose to eat halal meat, u don’t. no need to disrespect me. never going here again and i suggest u don’t either.
Owner (Howard) was not honest or professional in the way he deals with his customers. Before going to the shop, I called and specifically asked him for a price on repairing a flat and remounting the tire back on. After arrival, he said that the price is going to be higher because I didnt tell him that the tires were 20 inches. I asked what difference would that make? Does it cost him more to remount a 20 tire? Are there special tools involved thats different? Do other tire places charge more to mount a 20 vs. a 18 tire? Of course not! And if it does make a difference in price, why didnt he disclose it over the phone, or ask me my tire size before he quoted me?No one, including him Im sure, likes being told one thing and getting charged another. Its not always about the money. Its about honesty, integrity, and ethics.His nephews doing the actual work are good kids. They should buy their uncles shop.
This place is amazing . I went in for state inspection. I was in and out in like 15 mins. Amazing service. Thank you
The staff were very friendly and helpful. Had my tires I needed due to tread gone on front 2. I highly recommend this place. Thank you all for helping me!!!
Straightforward and reasonable in their pricing. The only place I take my cars for brakes, tires, state inspections and minor repairs. If you need something for inspection be assured that you truly do need it, never anything recommend for easy cash. Honest people here. Love this place. Also Multi lingual.(English - Arabic - Spanish - American sign language. )
The guys over at AAA always do quick, good work
Went to change two tires. One had keyed lugnut. When we couldnt find the key the owner was like sorry we cant help. I told him we cant go anywhere with a damn flat. I sat down and tried different things to remove it until a tech came back from lunch and removed it no problem. The owner could have nothing to do with anything that was a little extra. I do not recommend this place unless absolutely your last choice.
Wouldnt go anywhere else. Tires are priced great. Oil changes for low 20$ still.They do get busy sometimes, but they move pretty quick.Had conversations with the owner before, he usually on site. Great guy too.They have NEVER tried to sell me anything. NEVER recommended I do something that I didnt ask for. I go in and get what I want then leave.Awesome.
Do not go here! I cant stress it enough do not go here !! I am currently sitting and waiting on my tires to be replaced. Customer service is beyond horrible ! The owner is very rude and impatient. He constantly blows you off and gets mad whenever you ask a question.I did not feel welcomed at all not once.Yesterday I came here and he told me to bring it back in the morning.I told him I had work and that I could bring it on my lunch break and leave it with them he told me that was fine and walked off. I just figured he had a bad at day and it was the end of the day.I brought the car back for my lunch break and he started hollering at me stating I told you to bring it in the morning, are u leaving it, I have too many cars. I really dont have time.I just told him that I didnt mind leaving it n he walked off. He went to my car took my tires off then told me he couldnt give me the alignment I wanted.His workers just snickered the whole time and just continued to shake their head like I should have never brought the car there . I felt as if everything was on big joke I remained calm and started to write this review.Prices may be good but service is key. If you dont mind feeling like your car or your money isnt worth their time then by all means take your car to AAA discount.Lastly they just left my car there and didnt tell me the car was done ... I still had the keys on me I couldve easily just drove the car off and didnt pay but I paid and just left.
Great value and quick service.
This car repair facility is honest. Quick service with no up selling of services you dont need. If there is a long wait they will tell you up front versus other places promise a time and cant honor it. Locally owned. They specialize in tires and state inspections.
I take my Dodge Durango there for everything and have for years! Take all my trucks there too. Great service, fair prices, and super nice!
Fast and affordable. Your cars in good hands.
Great people and great service
Always honest 💯💯💯💯
I will never go anywhere else for a leaky tire or flat. They fix it every time, quickly, honestly, and inexpensively! Fantastic service!
The price was responsible and they fixed my ford. Also. Theyll recommend other good repair shops if necessary. Give them a try and youll not regret.
Very honest people. I moved from Plano to Dallas but I still take my car to this shop.
Great prices and good people. Very honest people that won’t cheat you. Highly recommend!
This shop is closest from my house.I went to this shop 4 years and finally i gave up to go here!I recomend to them for learning communication skills and human relationship as a public service provider.I found a good auto shop by google.Marlow automotive in planoNow, i regret that why i didnt try to find a good service provider by google before!Now, i solved my problem with good service and good price.
Been going here for years they always take care of my Wife and I.
Good Price, very nice men that work there. Always helpful.
I wanted to give this shop a 1/2 star, but it is not an option. This shop provides poor service, and the owner is so rude.My car was covered with oil inside out after an oil change.
Very courteous staff. I had a slow flat that needed repairs. Turned out I had nails in two places, pulled out and repaired at a total cost of $10.
Neighborhood auto repair. Reasonable pricing. Could use a good scrubbing.
Not a fancy place but MAN oh MAN do these guys kick butt! Had a nail in my tire on a Fri afternoon and they got me done quickly and prices are super reasonable!! Will be back for sure!!
Awesome affordable service. When you find a good neighborhood auto shop, have to stay with them.
They are liars. Never trust them!! They keep changing prices. The first time It was $ 790 but they suddenly changed it $ 890. when i called other shop they said its $ 450And it is very unfriendly.
Never ever go. It used to be nice and i used to go there past two years. New owner (I think he is the brother of the earlier person) he dont know to speak. He think he is the boss for this world and who is in his shop!! He asked me what the fu..!! i have to do, when i told him that i dont want you to be my boss.. He speaks all sorts of nonsense with every one around.. When i told to an employ there, he also shared the same feeling.. I will never ever go to the Plano one..
In and out in less than 20 minutes with two cars ahead of me. Inspection was priced fairly at $20. We will be using these guys again.
Very unpleasant staff. No smile, no talking, no welcome, and I dont even know if they fixed my car properly.
Best price and fast service 👌
These guys know their 5hit and do a great job qnd,for half the cost.Been a customer for over 10yrs
Terrible customer service. They dont know how to talk to customers at all. Their prices are a little cheaper than other places but I would rather go somewhere else with decent customer service and helpful people. The last time I went there the guy who works there was talking offensively and in a very unprofessional manner.
The customer service was great and the workers are great. Definitely my new place for car service. Highly recommended.
My go-to shop from now on. Highly recommend this shop.
I had taken there my car to do inspection for 2 years, well, everything went right. This week one fat guy I had never seen before attends me. He was mouthwashing and spit it almost over my feet. I asked him for inspection and he looks around my car, then he told me my car has a litte scratch in one lamp and the tint is very dark, that would make wont pass the inspection. Also he asked me where I am from. After that, he shouted that with an extra amount of money he will make the inspection possible.I went to another inspection place, my car passed it with no problem.I dont recommend that place. Beware with people wanting to drain your wallet.
Well They,re very reliable and the best is the time (3min) now cherry on top they only charge me 5.00 dollars🤗🤗!!
Not sure about how this place is run, different staff give different prices, the owner was not in and had to be contacted. I would not feel safe to take a new car here, however they are very helpful if you need to top up your pressure hence the 3 stars.
Great team here they immediately get your repair done. Excellent prices for parts and labor service as well.
Guys are doing great there. They are very helpful. Price is reasonable.
Great reliable service, have been coming here for years. Always very helpful and courteous.
Dont even come near this For service.
Great people to deal with.They treat you great and they do not over charge you.Very reliable guys.
Great prices. They can get almost any tire at a better price than discount, NTB or others.
Prices are reasonable, shop seems fair however the owner isnt the easiest to work with and will blow you off or ignore you unless you walked directly up to him. His middle eastern staff guys are talkative and helpful however the mexican ones will all act as though they do not speak english and walk away as youre trying to talk to them. If you dont get there right as they open he will ask that you bring your can back the next morning.
Decent prices decent service
They have great service. Price seem very fair compare to other places. I still go here although I dont live in Plano anymore.
Good shop only for tires repair and nothing else, don’t do any mechanical work here!!! Replaced my brakes and they screwed it up big time, had to do all over again at the different place.
Nice and Friendly staff. Quick Oil change and inspection
I have been using AAA for my familys cars for more than 10 years. The waiting area isnt fancy but if you want an honest mechanic, good service and a price that is more than fair this is your place.