Had an A/C condenser line rubbing on a metal surface causing it to leak refrigerant. Brought it in for repairing and Don was effective and quick, had it done within 20 minutes. Gary up at the front was such a pleasure to deal with, greeted me with a smile. Even charged me less than originally quoted. These guys are awesome

Im positive I found my go-to auto shop. My catalytic converter was stolen along with the O2 line cut. My bf called many places to try to get it fixed and This was the best and only place to have it replaced. Don was great! He was reasonable and honest. Being a female I felt very comfortable and the price and labor was extremely excellent. As a woman I recommend this auto shop. Thank you for everything! Looks great!

Called Bills for muffler service after being quoted $550 by a well known nationwide establishment. I had never heard of them but shortly after walking in the door I knew I was in the right place. He put my car on the lift, showed me the issue, made a recommendation and shortly thereafter I was done. The price was great, not good, I mean GREAT!! Even better was the customer service. Kind and courteous and was offered drinks and snacks multiple times. The best part was hearing the results! I wish I had gone here years ago for my mechanical needs. I highly recommend Bills and after you go you will know why I do so. Great people and excellent work. He could charge twice as much and still be cheaper than other places. I’m actually looking forward to the next time I need something done. Have you ever said that about any kind of auto repair? I don’t leave reviews for places but after this visit I had to. Just amazing.

Went here a few years ago for a custom job and flowmaster muffler. I was quoted $1000 -1200 everywhere I was looking but when I called bill he told me $300 and understood everything I needed. He was very welcoming when I got there even let me and a friend watch while the job was being done took basically no time at all they did a amazing job! Looked good and sounded good wouldnt ever go anywhere else

I went here for a custom muffler, it only cost $140 for a muffler and labor cost. The muffler is same-same with the Flowmaster exhaust, but what you get is a Flowmaster sticker on it. The exhaust was made out of Aluminum, the melting point of Aluminum is 1200F. So you shouldn’t be worry about the muffler quality. The staff was nice.

Bills Radiator feels like a home town shop with a great staff. Pricing is fair, diffenitly less then big name shops like 4wheel parts For a hitch. Plus there was not a two week hold and wait like 4wheel parts.

I had a resonator installed on a 1999 Ford Contour and so far the weld and everything has been great and the people who work there have great personality especially the owner .

They were very professional, fast, and, courteous. Firstly, they had everything I wanted for my exhaust upgrade. They picked up my tuck from my home because I was working and couldn’t leave. They had it back with an invoice for me to sign, my truck in the same shape I gave it to them except for the back exhaust tips and my truck growling like a beast. I recommend Bill’s to anyone in need of fast and great service.

New to the area a few months ago, I stopped in to change out my muffler to something that would give my vehicle just a bit more sound. I took their recommendation and couldnt be happier exactly what I was looking for! I returned today because I had an annoying rattle from a heat shield, (completely unrelated to any work they have done in the past) they were prompt to look at it for me and fixed it @ no charge!I will only use this company for my future needs and will recommend that all of my friends, family, and acquaintances visit this shop!

Thank you to Gary and team, very personable, fast, curtious, and never a dull moment. Highly recommend this place for all needs/services offered.

This place is high quality, excellent service. Had my 2012 Hyundai Tucson in for a new muffler, they had it installed and done in under 30min. Very good price compared to other similar shops. These guys are very nice, and I trust them ! I will bring all my vehicles here when needed & recommending this place to friends and family.

I got a muffler delete, resonator delete, and new exhaust tips put on at this place, and they did such a phenomenal job at an extremely low price. Simply the best.

I have been reluctant to write this review until  a recently posted one star review had a very similar issue as mine.I had a check engine light problem that they claimed they could resolve.I believed them, and thought they had the expertise to fix the problem.Little did I know, they outsource the work to  other repair shops, inflate the bill they receive to include an amount for them and then pass it on for payment.This also explains why my car was in the shop so long. (my car had to wait in line at shops that actually did the work).Honest  shops inform you they don’t have the expertise and provide a recommendation or allow you to find someone, but, never charge you extra for outsourcing to another shop to fix your car without your permission.I will never use Bills, even for mufflers and things that are part of their name.I QUESTION THE TOTAL INTEGRITY OF THIS PLACE AND SO SHOULD YOU!!

They really helped us out in a pinch when we needed emergency work on our hitch right before a trip. Fast and super-friendly service, fair prices, would definitely use again!

As the great American Gomer Pile saidSURPRISE SURPRISE SURPRISE Talked to 4 other shops before talking to Gary.SURPRISE #1 He obviously knew what he was talking about. He have to yell out HEY GUIDO DO WE INSTALL HITCHES? Garys why I drove past all the closer shops.SURPRISE #2 Their price was better than all the others. (very good surprise)SURPRISE #3 Work was done faster than promised and done perfectly the first time.Go see or call Gary if want to experience what its like to deal with people that know what theyre doing and care about customer satisfaction. As a bonus Gary will keep you entertained.

I’ve been around shops all my life. Great work, great prices and the best service I’ve ever seen from their management. Gary is the best. I highly recommend this place!

They are The best by the time I got here they start right away work in my car and they finish it the guy his name is Gary He’s very helpfulThank you guys to get the work done

Very pleased with the people and service at Bills. Extremely friendly and got to my car quickly.

Way cheaper than my dealership. Fast. Nice people and they stock Little Debbies and soda pops. What more do you want?

One word about this place. OUTSTANDING. I went all around town looking for a place to put some Flow masters on. This place was fast, professional, nice, cheap, and very HONEST which is what you want. I went to 8 different places in Plano which 80 percent where rude dis honest try to lie and sell me up even the ones with high stars. I can’t be more happy about this place and my truck sounds like a freaking lion. Already got 3 people in first day wanting the Flow masters put on asking where I got them. And it was very very Cheap. Love them guys

They have always done a great job for me!

Asked for 3 inch. Got a leaky 2.5 in system. They did make it right with price but the workmanship is soso. Leaky collector and bigger welds all over the place. I just fixed it myself instead of going back. Guess they do a good enough job.

Went to them so they could install my borla catback exhaust on my 16 370z. Did an amazing job in a very short time period. Highly recommend people to stop by. Way better than most other shops, great experience and best of all, you know that what youre paying for is worth the work they do!

These guys never let me down. Been here 3 times with Hyundai Veloster and they’re super friendly, amazing at their jobs and are great about communicating to their customers! Gary will have you laughing till your stomach hurts while you’re waiting on your car to be finished up. Also got a chance to meet the owner last time I was there getting my exhaust and muffler tips put on, and to no surprise he was a great guy as well! If you’re looking to get great work done, for an unbeatable price... this is the place.

Had my catalytic converter stolen off my truck so I contacted these guys to see how much it would cost me. Price was reasonable, so went ahead and brought my truck to them. Gary was there to greet me and he was awesome! He is a delight to talk to and is an honest straight forward businessman. Told me the work would take 3-4 hours and right on time he called me about 3-4 hours later to let me know it was ready for me and to my surprise was a couple hundred dollars less than he quoted me. Wow that was a relief! Went to pick up the truck and Gary met me again, had great conversation, paid for the repair and was on my way out! Thank you to them for high quality work, a more than fair price, and my truck runs/drives better now! Thank you guys! I highly highly highly recommend Bill’s! Ask for Gary he will treat you right!

I called and they told me the wait time would be minimal and to come in now. So I did. When I arrived, no one was in the waiting room/customer area. Through the glass I could see them working and Im sure they could see me. I was ignored for ten minutes.These guys might be great at what they do but Ill never know because their customer service is so poor.Edit: I came back to give this business a second chance. They were great. I was seen immediately, the problem was diagnosed within 15 min, and fixed in 35min. Outstanding job! Im glad I went back. I cant explain my prior experience; bad day? IDK. Anyway, I would recommend this business and I will return.

I need to get my minivan hitch install. I was able to get excellent service and quick turnaround time. A++ Thanks

Wonderful place. Had hitch put on my vehicle. Their customer service is great and quality of work and pricing is great as well. Highly recommend. Ask for Gary. You will be glad you did!

Gary is very friendly and they took a look at my problem at no cost. Will come back to have them fix it.

Fast and efficient! Bills has been around for a long time for a reason. Their pricing is fair and they do good work.

Did a great job on welding my stainless steel muffler.

Good place to get a trailer hitch installed. Nice people, quick and reliable work. Highly recommended.

Let me tell all of you something. If you need your car fixed done right, by good people, and not screwing you on prices THIS IS THE PLACE TO GO! I have made a lifetime relationship with Mr. Gary and his team I will trust no one else to fix my car from here on out. Needed my catalytic converter repaired he did it for an unbelievable price! I was SHOCKED! It helped me out so much because normally a fix like that can be easily over 1,000 in a shop! Never trusted any dealerships anyway they just make you pay for their brand. But here you’re only paying for what you need! They get to the root and fix it simple! I will bring my car up here until the day I die! Thank you Gary and everyone else!!!

Great home town feel shop. Always friendly and will go the extra mile to make sure your happy.

The price was excellent the service was excellent I would recommend this to anyone

I enjoyed talking to gary. I needed a small radiator checked for leak.There were no leak so it was clean. I paid 80 dollars for cleaning.My price quote was 40 for cleaning up to 120 for repair. I thought that was high so I will probably go elsewhere next time.

I went to go get my exhaust altered, Bill is a great guy. They don’t try to sell you anything and are all highly skilled at what they do. Overall it was a great experience and an amazing price.

Gary made me feel right at home. Very animated and great guy. They did an excellent job installing my catalytic converter and muffler.

Good guys, took care getting my low car onto ramps for a simple job. Ill be back for more work.

Wont go anywhere else for muffler work. They did a professional job on my c7 corvette. Cant be happier. Great service! Fair price!

My regular mechanic is normally up in Denton, but I had a car emergency and had to go somewhere more local. Everyone here was incredibly kind, professional, and laid back. When the car took longer than expected, they with no questions let me use one of their vehicles over the weekend, no charge. They also made sure to keep me consistently updated, and never gave up until the car was fixed. I definitely will come back here.Thanks a ton guys, it runs beautifully =)

These guys are absolutely awesome, I live in Lavon but I will make the drive from now on to have them work on all my vehicles.

Return customer x3 vehicles!Mr. Gary is ALWAYS friendly, fair, honest, AND entertaining! JUAN in the shop did an EXCELLENT job welding up the muffler that I brought in on my ugly red 1996 Dodge Ram!I will not go ANYWHERE ELSE for muffler work!Charlie H.

Friendly crew. Great place. They can do any custom work.

I will tell anyone who I know if the need to get dual pipes for your automobile, radiator fixed, or even get your trailer fixed. Gary and Juan are the best hands down.

They did a great job at a fair price.

These people and the business is great. Fast and efficient as well as a great price! You dont see all 3 qualities much anymore. I would recommend this place to anyone.

Wont go anywhere else for exhaust work. The owner is great. Awesome guy, great estimates. Quick service, the whole 9 yards. Would give 6 stars if I could.

They did a great job welding my muffler tip back in place. The wait time wasn’t too long & the price was very reasonable. Definitely will be back for more exhaust work soon.

I had a small job...simply the installation of a hitch for a bicycle rack. Not a lot of money involved and certainly not a likely repeat customer.I was treated like a long time friend. From my first call until I left the shop, nothing but first class service. Gary new what I needed and verified the parts for my vehicle. I arrived at my appointment time and left 45 minutes later with the entire job complete, the instillation done quickly and expertly, professionally done, no muss and no fuss. This is a first class shop, a real automotive gem. It reminds me of the way it used to be. I have already given their name and card to my bike shop and suggested.all their clients be referred there.

Very nice and professional. Great service at a fair price.

Good shop, it has been here for decades. Good friendly people. Great welds and knowledge. They did exactly how I wanted them to do on my truck! I Met the owner(Juan)and he talked with me personally. Ge made a good deal for me.

Go here if you want an honest answer to an issue. If you dont need a fix, they will tell you. They dont just charge you for things you do not need to have done.

Went there to get my boat trailer inspected. Super friendly staff. One of my brake lights wasnt working so they spent some time to check fuses and connections and turns out it was the plug. Didnt charge me anything for the time spent diagnosing the issue. Would definitely use again.

Great place to get exhaust put on my truck. The price was great. Service was quick. The manager, Gary, is a great guy to talk to whether its about your vehicle or just life. I dont review often, but I would highly recommend this place! Any future needs, I will be going back.

Great customer service. Had a lug nut stuck that was impossible to get out. Also needed front breaks and caliber. They were determined to help me and work out payment rather send me away.

Great place, took my car for fixing a Broken Catalytic Converter. They gave me a great deal and the service was fast and neat. The way he takes care of his customers is Excellent.. Excellent service...

Just found my favorite repair shop! Wow! Needed an “emergency” muffler replacement on my truck.Gary got me right in and within about 35 minutes the work was doneGreat work and great people

Great people, fair prices, expert in their job. Very hospitable and warm welcoming. They will take care of you to their greatest ability.

I had them install a flowmaster exhaust system on my Chevy Silverado. Great job! I get compliments all the time on the sound of that exhaust system. They are very friendly, do great work and are affordable. They have my business! Thank you guys.. I even added flare to my license plate with a FREE license plate frame. 👍

Had my exhaust on my Jeep installed but after settling it started hitting my metal bumper and rattled. Called them up today and spoke to Gary and he worked me in and got the rattling to go away! Awesome service and a great gentleman, Gary. I strongly recommend this place.

Good place, great work, and great prices, old school run like we like.

Great place and great people! I took my Mercedes there and they got it done quickly for a reasonable price. Would definitely use them again.

I took an Isuzu Rodeo in for an exhaust leak and they had it diagnosed and fixed in about 20 minutes. The price was great and they are super friendly. I had them do some work a few years ago and had the same excellent experience then as well- I highly recommend this shop and will definitely be back in the future!

These guys are EXCELLENT!!!! What a great crew. I brought in my Mini Cooper S and had them install a muffler and tailpipe. I told them how I wanted it done and they did a beautiful job! Thanks guys, you have a customer for life.

My one stop shop for all my auto repair necessities. Have used Bills for all my family vehicles for years. I feel like family when I walk through the door. I know my keys are in good hands with Gary and Juan!

Check engine light was on, took it into another shop and found out it was the catalytic converter and they quoted me $450. Called Bills to get a quote, was quoted $235 plus tax for a new catalytic converter. Brought it into the shop and the price never changed (+1 bonus point). They checked the code, diagnosed, and had it done in about an hour (+1 additional bonus point). Manager was great to chat with, very welcoming, and theyve been in the community for about 30 years and have one of the top most customer satisfaction ratings and I can see why. Will be going back here for all future emissions needs!

Came in today to remove a broken resonator and replaced with a straight pipe (was given the option of installing another resonator)Gary and his associates made me feel very welcome.I was in and out within 30 mins and happy with the work they did. Very reasonable price too.Thanks Gary! Ill be back with my lil Honda next time I need some work done and will tell my family about this shop.Cheers 🇬🇧

Came here to have an aftermarket exhaust re-adjusted on my IS300, the mans told me itd be about 2 and a half hours, didnt have a ride so I stayed with intentions to sleep through it there lol. Had it done in about an hour, great service and price, will definitely come back again :)

They found and fixed my coolant leak quickly! Everyone is so nice and friendly.

Gary will get you in And out so fast. He takes good care of his customers. He has some great guys working for him .... Give him a call you will be glad you did.

This place has become a joke! It has no parking and due to its location it has no real entrance, you have to snake around broke down cars from the used tire shop in front of it and if you drive a full size truck or SUV dont even think about attempting to pull in. My husband took a very small lawn mower radiator in hand on a Wednesday and was told to pick it up on Saturday. Over the next 2 1/2 weeks they kept telling him it was in line with the cars that came in???? Really!!! He had to go get it as they never fixed it, Can you imagine the run around you would get if you had a warranty issue after using this shop. Ha!

Had a drop hitch installed on my 2002 Dodge pickup. Bills radiator goes over and above to make sure you are comfortable with the work being done. When I dropped my truck to the hitch I asked about a concern with the shocks. The shop took the time to inspect my shocks and recommended only replacing the front pair at a reasonable cost.

This shop was great - I needed a new Catalytic Converter on my expedition . I called them up and they were able to fit me in same day. I checked the work after they did it and it was a great job. If I ever need any muffler/Cat work I will be giving them a call first.

I couldnt install the hitch I bought because the nuts in my frame were corroded. They were able to clean it out and install the hitch in under an hour. $60. While I had a nice chat with the owner!

Very understanding of my situation. Pointed things out to me that I was unaware. Personal, not rushed at all, and fully described what was to be done. Employees are also very friendly and helpful.

Drove 35 minutes to come get a super 10 installed on my ram and let me tell you it was 100% worth it hard working guys at the shop funny man name Gary made you feel like home amazing price I highly recommend this place !!

I took my 1971 Torino there for a full custom dual exhaust, from headers to the tailpipes. The staff were very friendly and knew what they were doing, and the whole thing cost $100 less than what was originally quoted over the phone. The process ended up taking longer than I would have expected by a few days, but understandably so. I will likely returnIf my exhaust system need to be serviced again.

This places rocks! Not only with business but with great personalities and hard workers! They have the best prices and really take care of you.

Took my 2009 Buick Enclave to Bills knowing I at least needed a new catalytic converter. I was getting qoutes as high as $1200, at Bills it was $425 installed. I also needed all new new engine mounts and transmission mounts. I had told them how I had recently spent over 4k on a transmission re-build, new plugs and wires and a new computer. They ended up giving me a price break on the 3rd mount which wasnt huge but the fact that they did that shows how much they value thier customers. I ended up having to spend $1300 but thats what I would have spent on just the catalytic converter at any other shop. Bills is my kind if place, nothing fancy just a garage full of talented techs and mechanics offering great service at a great price. They also drove me and my 2 kids home so my wife wouldnt have to come get us in some nasty weather. Just awesome. Thank you guys. You now have a new customer for life.

Gary gave me a quote over the phone for 80-100. Charged me 65. Upstanding guy and his team of brothers who did the exhaust work had clean welds and fast work! Took 20mins tops. Very well done and will always return to these guys! Highly recommended!

Took my sons Dodge Challenger in to install the rear hidden hitch. We already had the hitch with us, since it is a hard item to find anyway. Bills Radiator did a great job with the install. Have been there many times and will be back to install exhaust on my 1964 truck in a couple of weeks.

Ok as if the people who suggested me didnt make me feel confident (4Wheel Parts and the dealer I bought my 2016 Highlander from) I knew it was on the right track when I called to setup the appointment, very helpful and kind man set me up.Then from arrival to pickup it was smooth as could be and just as promised when I setup the appointment. Id go back any time and suggest them to anyone!Great work!

Great experience. Staff very kind and the process was fast.

Bills radiator and muffler was a pleasure doing business with they did excellent workmanship on my van Im very happy will recommend them highly.

I have yet to order a radiator from these guys as mine is disintegrating but you would think ive been a customer for 20 years with how well they treated me from the first phone call.On top of the great customer service experience, I was also after a little 2 cents from these folks and that came second to none. I now feel I can make an informed decision with no question.I will certainly purchase the radiator from these folks in the near future.

Best place in town to do muffler and radiator jobsExelent customer service

Put on brakes lost the bearing covers but made it right by putting on new.

Exalt customer service.

Gary is really friendly and hospitable. Id recommend patronizing their business. My hitch was installed correctly. No complaints.

Great guys! Ill for sure go back if I have any needs for the service they provide! Muffler is perfect again and couldnt beat the price!

Got right in and out in less than a hour.Good friendly service

Awesome service. Great prices. No need to go anywhere else. Very knowledgeable.

Had a radiator replaced in February 2014 but something went wrong and was leaking transmission fluid, called them and took it back in. Gary had it looked at and came back with complete honesty as to what the problem was(mechanic made a mistake). They took care of the problem replacing the radiator, and all fluid, and was very apologetic. Gary also knew I could not afford a rent car for the day and loaned me the company truck. I had checked into several places for the repair and Bills was by far the best price in Plano.I have had the car back for two days now and everything is running great so far. I highly recommend Bills for repair. Thanks again Gary.

These people are thieves. Ive been there twice. The first time was ok, but they still jacked up the price once I got there. So I went there again to get an exhaust leak fixed and to have an AC belt put on. They did NOT fixed anything. Juan and Bill are liars. What goes around comes around. Idiots dont care about repeat business, I guess. Will never ever go there again.

I needed to get some parts to fix the bearings and hub on my trailer. Gary was very helpful with the details of all the parts required and even provided some tips on how to install it. Very friendly, honest, and experienced shop. I highly recommend them. -Travis Olander

Best price, best people and the best joking around. Needed my Murano radiator fixed. Went to Sachse k&k auto repair quote and owner their, Dennis, quoted $1000. Asked Bills for same quote and it was $400.Dennis at k&k had too many certs on his wall trying to prove his worth. Not bills. Just genuine and honest part price and labor. Really busy so get there early.

Honest, they go out of their way to make sure the repair is done right but they do keep cost in line with the repair. Not many companies do this for the customers. This is not my first time at Bills and I am a loyal customer because they are loyal to me.

Bills Radiator has my place to go for many years . Whether I need my F150 worked on or my trailer repaired they have always great to me. Its hard to find a business where honesty and integrity is the foundation of their work.

One of my guys was referred by a diesel shop to go here and have his DPF issues resolved on his 2014 6.7L Powerstroke. Long story short, I had to send my guy up to Colorado for a job and its a wonder he even made it. These guys have no clue what they are doing when it comes to a diesel truck! He is at a diesel shop in Colorado basically having to pay for the same work to be performed again just so he can get back home to Oklahoma. When we tried contacting these guys to try and get the issue resolved, they put us on hold for 30 minutes then hung up. Now everytime we call, it goes straight to voicemail. Stay clear of these amateurs!