I use to use them all the time. They are great at what they do. The reason I gave them a 3 stars is because they have no brought back same day service. When COVID started, they temporarily stopped same day, I get it. At this point though, other places have either brought same day back and they are getting my business.I think the most frustrating thing is you still advertise same day. It’s on all your signs and posters. At this point, hire more people so you can deliver on that advertisement or take it down.Normally I don’t even write reviews, and I did here because of how much I use to like your service.
The young ladies were very helpful and efficient. The service in general was top notch. I will always use this business when Im in town. In addition the prices are great.
Great price! If your look for top notch this prob isn’t the place. I have got a lot of things back that haven’t been perfect but you get what you pay for!
I gave the young lady instructions on how I wanted my pants crease. She agreed but when I picked my clothes the crease was nothing like what I wanted. For that reason I have to give three star. Would be five if not for this incident.
Rich and his wife are always so professional and go out of their way to make sure the customers are happy. The workers are always pleasant when you arrive.
I’ve been a customer for many years and highly recommend this location for all your dry cleaning needs. They consistently do a great job with cleaning. In all my years going to this location, I’ve never experienced any issues. The owner and staff are professional and very friendly. They are quick, prices are great, and the customer service is awesome!
They could not process my payment (both CC and Debit). I had to run to the bank for cash. No offer for discount for inconvenience. Not sure if I’ll go back since it took multiple attempts drop off and pick up to pay. Glitch in their system but inconvenience to customer.
Recently moved to the Plainfield/Shorewood area and not yet familiar with a lot of business establishments. After a google search CD One Price Cleaners out ranked all of the cleaning and alteration services for nearby locations. In my opinion, if I could score a ten, I’d give a ten plus. Top notched professionals, great work, great quality, and very friendly. Best cleaning services I’ve experienced in years. I highly recommend CD One Price Cleaners. You won’t be disappointed!
I’ve used CD Cleaners for years and they have always done a great job. My clothes are always cleaned correctly and ready on time. The staff is helpful, courteous and hard working. I highly recommend them!
I am in and out of this establishment at least one to twice a week. All staff are very great in customer service and all of my items are what I asked for. Thanks for your professionalism.
I use them all the time to clean my comforters and bamboo sheets. The quality is high-level. The speed is right on time. The folding process is so neat & professional I wish I had those skills.
We had a death in the family over July 4th weekend. They were so backlogged but tried to get us next morning turnaround. The next day at 7 am, my sports coat was ready. Such a blessing during a very personal time. No place Id rather go then here for my dry cleaning
Pretty consistent across the board. Staff will try their best to get stubborn stains out without damaging clothing
Always professional and friendly! I have never had anything come back damaged, or had anything lost. I’ve sent several friends to CD and they’ve been so happy as well!
CD has a friendly, attentive staff. The service is exceptional. Even Rich, tho owner knows many of the customers by name and engages them in a neighborly way. I am blessed!
I needed my daughter’s dress pressed ASAP. I thought for sure I wouldn’t be able to find anyone to do it on my short timeline. I went to cd one first and was prepared to hear no. The girl at the counter told me my pick up time and I simply ask if there was any possible way to have it sooner. She asked when I needed it by and she said “let me check with my production manager”. She came back and said YES. I received a text that the dress was ready and it was 2 hours earlier then the time promised. There is no way I can express how much this meant to me. Thank you all for your kindness.
I was running late, expecting to show up at closing. They were very accommodating! I called and asked if they could pull my order. They did. When I showed up, they were all set to close, but were very polite! I didnt get the vibe that they were rushing me or swearing at me inside their heads. Bless them! Also, they were sanitizing everything, which is comforting right now. Excellent customer service!
I was in and out super fast. The girls are really really sweet. It was a nice and comfortable environment to walk into especially everyone wearing masks properly. Very safe, clean, and friendly!
Always friendly. Great quality service. Will take care of things like broken buttons if they see it, without fuss. Very efficient.
The staff are always nice and very attentive. The service on my clothes is always good. I take all my clothes there and highly recommend them.
My husband dropped off one of his brand new suits, only warn once to be cleaned . He gets it back and one the buttons is missing. No one mentioned or said a word. He didn’t notice it until Sunday morning while getting ready for church. Also, the shirt that was purchased at the same time as the suit is messed up as well they strunk his shirt and it’s ruined. We plan on calling in the morning 4/3 /21 to see if they will offer a resolution. We want the button replaced and the cost to purchase a new shirt.Needless to say, if the issue isn’t resolved and they don’t train their staff to do better, we will not be patronizing this place of business again. I will let everyone that I know personally not use this place... I will report the outcome of this situation. Going cheaper may not always be the best when you want quality services. We’ll shall see:)FOLLOW UP POST.. I believe in giving people a chance to right their wrong. The owner replaced the button on the suite but is struggling with replacing his shirt. He’s supposedly doing some research on why it strunk but in the meantime he still doesn’t have his shirt that he dropped off almost 2 weeks ago. He doesn’t follow up and hasn’t been available by phone. We made a special trip up there to inquire and still no resolution. I’m not one to complain and the shirt was only 20.00 but it’s the principle! We will not be returning and I definitely wouldn’t recommend..
They always do a thorough job of cleaning our garments. The staff is always friendly and helpful. I would recommend this dry cleaner to everyone.
They are seriously under staffed at this establishment. The ladys at the front desk told me my clothes should be ready Saturday by 5. The manager interjected and told me more like Monday. This is my first time taking my clothes there I just hope that it all turns out well.
I ask the worker if they would sew up my belt loops on my shorts and I provided her my updated number. Neither one was done.
I take my clothes to CD One Cleaners when I vacation in Chicago because the prices are reasonable and they do a good job. Unfortunately due to Covid, they have cut their hours so same day service isnt available.
Great service, friendly helpful people. Got my shirts and suits perfect for my up coming week.
CD One Price always service my cleaning needs with excellence. I enjoy coming here even though its a few miles from my house. They are attentive and very responsive as I rarely have to wait a few minutes.
Love it Great job on keeping my clothes looking new 👍👍
It’s always been a great place and the only place I will use. 10 shirts every two weeks and life is good. The owner works hard and the results are a friendly staff and great service!
I was shocked on how quickly they said my wife’s dress will be ready.. I will be using them from now on. Excellent service!!!
Dry Cleaning. Had 2 pair of uniform pants done. Always pleased with service, was just curious what happened to same day service?
Alway very professional and provide A-1 service.Definitely recommend to patronize this location.
Very friendly service and satisfied with the cleaning of my comfortersWill use and recommend CD.
Nice job on pressing my shirts. Walk in, walk out. Never a wait. Always ready when stated.
Get all my clothes cleaned here for my business. Never had any issues or problems. Very timely considering I bring in multiple bags at a time. Thank y’all for being so great 🙏🏼
This has been my cleaner of choice for the last few years. They always do excellent job with my cleaning needs, and I love the same day service.
Excellent service. Have never had a single issue these past five years using them.
Friendly staff. Quick turnaround
Consistently great service. Been going here since they opened. Owner is a great guy. Family business even though it is a chain. Highly recommend
Good value and as always, professional!
Always great service. Would recommend
Had a coupon from mailer 4 pieces of dry cleaning for $5 wrhrCD one price was very friendly and professional abs the cleaning was great!
The staff was very friendly and informative.
Always friendly and prompt! Keep up the good work!
Had my coat dry cleaned. Great job in a timely manner
Love CD One cleaners. They are quick, prices are great, and the customer service is exceptional!
The people here give a very bad name to the business. I have had numerous issues. One month theyll clean my stuff the next month they no longer do. They will forget to tell me there was an issue and had the close back to me and it goes undiscovered until the next time I go to use that garmet. Twice in the last several times I have had to use their services they have not had my clothes ready as promised. The. The last time I went their policy changed and they no longer offer same day service and the forgot to tell me this when I dropped off all my suits and even said ill see you in at 5pm. No one thought to mention I was going to be without dress clothes all week due to the fact that I was leaving for a week and needed the clothes ready asap. I no longer will use this location or any other cd one location after Ll the trouble Ive dealt with.
Everyone at CD One Price Cleaners are very nice and professional and I am always happy with how our garments come back to us! Well worth the value!
My clothes looked great!
I brought in several pieces of clothing to be cleaned and called attention to the two sweaters In the group. In spite of my alert she only put one on my tab. I noticed it but she had begun dealing with someone else. Another worker had to correct her error. I also object to paying in advance. If the order is unfulfilled, I have no recourse.
Great service great staff excellent work
Good value. Do good work.
Very happy with the service performed. Just not happy with the price
The staff is always friendly and pleasant!
Love them. Drive 15 minutes to use their services!
I took a blanket in to be cleaned and the spot that needed to be cleaned was still NOT cleaned. It looked the exact same. So disappointing and a waste of $20 😡
Super friendly people and great service!
I find CD Cleaners consistently a place I enjoy doing business.They have kind staff, conduct themselves professionally, have fair prices, stay in touch with customers and ask for feedback. Im not sure what more one could ask for from a business.
The service was professional and the employees were helpful. Facility was clean and I was in and out in minutes
Friendly !!! My clothes are clean, neat and on time. They are always willing to help carry clothes to car
Excellent service for a great price.
Friendly staff good service!
They were timely & very professional
The service is real good
Very friendly service and they are willing to earn your business. The owner is there often is very friendly and helpful.
Professional customer service.
All good
I’ve been a CD One Price Cleaners customer since 2006. I’ve always had professional service from the company until I started using this store in Plainfield. This location lost an article of my clothing. When I brought it to their attention at pick-up, the owner stated she would check on the item and get back to me. After the weekend passed and she had not contacted me, I went to the store to follow up. Again, the owner claimed she was looking into it and would call me to follow up. A week later, still no call. So I showed up at the store again. This time the owner saw me from the back of the store and sent her employees to deal with me. They claimed she was reviewing tapes to figure out when my item went missing. I waited for an hour with no update. When I walked up to the counter again, the employees provided the same excuse and said the owner will call me to follow up. Needless to say, I was fuming. I left the store, and never heard from the owner...not even an apology for losing a piece of clothing, offer of a refund, nothing. Easily the most unprofessional business owners I’ve dealt with in a long time. Customers beware of this store; drop off your clothing at your own risk!
I came to drop off a few shirts and a pair of pants. One shirt was to only be pressed and said itd ready later that day. After a hassle of finding the shirt, it was the wrong shirt that was pressed. There were communication errors, but ok overall.
Top-notch managementAssociates friendly and professionalGreat value and quality work
Always friendly and courteous.
Mgr reached out to inform he couldn’t clean my coat bc of leather trim. I was glad he reached out but was disappointed. Still haven’t figured out where to get coat cleaned.
Delivered item on time with quality work.
Friendly staff, quick turnaround service and awesome owner who always speaks to everyone.
Friendly and reliable.
Editing my original post, as they fixed the fold and wash services they advertise everywhere. Ill continue to use their service to dry clean, but Ive already switch my fold and wash to another company due to my original experience when CD One Price Cleanerss fold and wash services we no long available due to machines being broken and the poor customer service that was offered when I inquired as to when the services would resume and the answer was, we dont know. Aside from this, they are a good company to do business with, never had any other issues.
Fast service, friendly staff, and very affordable pricing.
Cleaned my comforters on time and got a stain out of one of them.
First let’s start off with the best price in town, and fastest service, friendly staff and reliable every time quality service. Without a doubt it’s my life time laundry services don’t have to look anywhere else. You are hired for life... Thank you for caring for laundry as if it was your own, it’s greatly appreciate and it shows well, in every event I have dress in, with your cleaning of my garments. It’s like wearing a new suit every time. Thank you....
Quick and pleasant!!
Reached the store at sharp 7PM literally 7:00PM got stuck at traffic. And the staff was inside and seems like closed the doors before 7:00PM had to drop off 11 clothes for dry clean. They don’t have courtesy to give 1 min grace to the customer. What a shame. That what happens at corporate stores. Take the customer for granted and who cares. I even called them requesting them to let me in if I get 1 min late and they denied. Such a pathetic service. I am pretty sure 1* will be adding up soon.Manager if you are reading this teach your staff how to treat customers. And don’t forget because of customers you get paid. We are your bread n butter.
Put in a leather work jacket for an alteration on one sleeve, 2 buttons. This cleaners kept my jacket for 2 1/2 weeks. The owner told me the person HE vetted to do their alterations and was NOT returning his phone calls. They never called to tell me anything other than it would cost me $30.00. The owner volunteered to do absolutely nothing other then return my jacket. Customer service 👎👎.
I have been coming here for a long time and love the ease of dropping off cleaning and all the services offered here! Staff is extremely friendly and helpful. Never felt rushed or pushed, regardless of how busy it was. Great prices and overall great business.
Customer service is terrible
CD One Price Cleaners dry clean my clothers.
Good for general purpose cleaning but dont expect them to get stains out - even if you ask and Ive had to send things back on a few occasions due to lint, ring around collar or just generally not clean enough. Prepay only model is inconvenient when wife or housekeeper drops off so I can pick up later. Seems I have to ask for light starch every time - even after a year of patronage.Main pluses are price and location.
Great service
The quality is always high but the customer service -- especially the associate who helped me when I picked up my last cleaning -- is outstandingly good. The associate last time not only was able to find and bring me the cleaning easily but she had the best attitude. The weather was miserable and a lot of customers like me were sick but needed the laundry. The associate not only had a great upbeat attitude she was able to uplift my spirits and her whole demeanor and outlook revitalized my entire week. She is a credit to your organization and any organization would be lucky to have her on their team.
Last week, due ti my own fault, an item fell off the hanger while walking to my car. I called and spoke to my all time favorite girl, Nicole. She looked everywhere, called me back in between. She then walked the parking lot, while on the phone with me, and there it was! She brought it back into the store and re-pressed it fir me! Absolutely love her and many thanks to her!Everyone there is sooo sweet and sooo nice, always!Thank you all for being the friendliness store for miles!😊😊😊😊
I have been coming here for years. I have always had 5 star service. The staff is always nice and they work very hard. I would never go to another dry cleaner. They are the best!
Had pants hemmed came out in one day
Staff is so nice, quick in and out, fair prices, clothes dont smell like nasty chemicals, crazy fast turn around. The staff though...seriously. Would not expect people working in a hot, fast placed cleaners to be so nice and always greet you with a smile. I actually look forward to going in there. Only downside is the lack of tailoring options but its rare I need that so still worth going here.
Quick process of picking up and dropping off with great results
Customer service is very good and the cleaning is definitely true
You are a wonderful service that truly values your customers!! Ive been a customer over 10 years and your service is Hands Down the best!!! Keep up the good work..
I have been using CD One Price for a number of years now, and on the whole, they have provided quick, affordable service for all of my frequently-cleaned items. This company is set up to do dry cleaning in bulk, so if you have alterations, spot cleaning, leather cleaning or other specialty jobs that need doing, they can do it, but it takes a little longer.That being said, the provide an excellent service if you need to launder something on a regular basis. My shirts are crisp, starched, and fresh when I receive them. Items they cant quite get spotless are marked, and if applicable, you arent charged for jobs they cant complete. The staff is friendly, and will remember you if you are regular, which is cool, considering the volume of business they enjoy.Well worth your business if you need same-day dry cleaning: get it in by 9AM, pick it up after 5PM :)
Inexpensive and fast. However, I encourage everyone to inspect their clothes upon retrieval. The workers are friendly and warm. The store is always clean and you can see workers cleaning as the day progresses.
Great fast service
Terrible place. Had a few pairs of jeans patched and they all ripped the first time i wore them. So i took them back and said these need to be redone. Immediately the guy at the counter snapped at me asking if i was going to pay AGAIN. Claimed every time he has something sent out, money comes out of his pocket. I said no im not going to pay again bc the work was not done right. Then walked out. What wouldve been fair would be having the work corrected or a refund. He offered neither. He wanted me to pay for more shotty work.. Do not go here.
Always friendly and quick!