This company is utter trash. They let all their good employees go and are now horrific. No emails replied to and never reimburse for anything that goes wrong. If I could give negative 10 stars, I would.
WORST COMPANY TO WORK WITH. Never waste your time and energy with Team Elite Transit Solutions.They will never answer your emails.They will never answer your calls.They simply make a fool out of you.I got a load booked from them on Thursday 9/23/21 and when I went to deliver the next day the receiver would not unload me because the team elite send the wrong commodity. They would not have the courtesy to respond to my emails for 4 days although I ccd afterhours, redteam, billing, Caitlin, Gregg, Douglas from elite. They have no idea what this industry is really like. I have had this load for 5 days and with absolutely zero correspondence from Elite Transit. I have been in this business for almost a decade but have never come across to so irresponsible people ever. I will never ever be working with these lazy people ever. I have missed 3 loads because of them. If only they knew what I am going through. I wish they knew how to do their job. I have already lose $5000 worth of loads.John
This is the worst brokerage company I ever incountered. Will never answer or emails and when you ask them the reason. They said we have glitch in the system. Made me lost $4000 for not answering any emails or calls. They dont care about anything but money
Ive been working with Dustin W. (mostly) and the Charlie Team for the past few weeks and its been a great working relationship. Most Receivers I went to knew Dustin by name and all praised him for his communication skills. After dozens of loads I have to agree with that assessment. Always on the ball and quick to respond when you have a question. Real glad I had this experience. I set my highest number of loads (7) for a given week from a single broker with them. Smooth, stress free week.
We are fairly new to hauling for Elite Transit Solutions, but so far nothing but smooth sailing! Our broker Dallas, is a great guy, easy to communicate with, he literally answers the phone 7 days a week, which is important to a small carrier as ourselves. His rates are competitive, loads are exactly as described. We hope to continue our relationship with Elite/Dallas for a long time!
Upper management does not care about anyone that works below them. Unwilling to give decent raises to those who do great work over time. Do not drink their “Kool-aid” as they are full of it. Met some phenomenal coworkers in the process, but do not trust this company. They made promises they did not keep. I would not recommend working for this company. DO NOT WORK FOR ELITE TRANSIT SOLUTIONS.
I Can’t Speak For The Whole Elite Transit Company But Josh & Dallas And The Whole Golf Team Have Been Great. When I Tell You Great Communication That’s Who I’m Talking About. We Are All Busy That’s Just How This Industry Is But Some Way We All Get To Laugh For A Few Seconds On The Phone, And They Check Up On Us Make Sure We Are Good. Literally A Handful Of Companies That Only Does This With Us, Elite Is One Of Them And We Appreciate It. Joe From Viva Vie Transport.
This place is one of the best environments to learn, nothing goes unanswered. I personally enjoy the personalities around me, makes the day more enjoyable. I highly recommend ELITE transit solutions, as a place to work or a company to work with. I personally witness everyone going above and beyond to help carriers and customers have the best experience possible. 10/10 would recommend!!
Elite drivers are great. We have had the same driver bring trailers to NY every week for the past 2 months and they are always early. The trailer is refrigerated to the correct temperature of the product. I would Highly recommend this company to others.Thanks,
Elite Transit Team are professional . They will send us loads on our preferred lanes, honor TONUs, quickly update rate con with detention, pay re-delivery fee. Driver will say ELITE TRANSIT works with us . Communication is the key. We will update broker and tracking team through out every step of the trip and they will respond right away either via email or phone call. We sure look forward to a continuous business relationship!
Great company!! Highly recommend this place. Dominic is excellent at his job. He answers request really fast, always there to answer any questions and always helping me get a load. Very polite and professional.
Ms. Shani Mason was quite helpful with my questions the other day. She answered them knowledgeably & professionally.It’s hard to find well informed employees like that these days. I’m looking forward to doing business with ELITE Transit.
Been working with Elite for over a year now on a consistent lane as well as the occasional spot freight. Never had any issues. They are consistent, professional and easy to work with. After reading some of the other reviews, complaints about long waits and brokers unable to give them immediate answers, well thats unfortunately part of the spot market world that every brokerage and carrier will have to deal with from time to time. Weve had a good experience with this particular brokerage and appreciate the work.
I wish I give them 0 start junk service I booked a load from Fort Collins CO to Phoenix AZ. My pick was 6 PM I checked in at 5PM. I was told to wait for a door. At 8 PM I was told that the load I suppose to pick up won’t be ready till Friday 10PM. Today is Wednesday. I called the broker so many times and in response I was told that our team is constantly working on to resolve the issue. Till close to 11PM they stopped picking up my phone. I want to know about my detention and truck ordered not used TONU. Sham Broker I Ever seen BROKER NAME - MIKE BRADSHAW
Elite is a growing and exciting company, and everyone in the organization is extremely welcoming and pleasant!In addition, there is a clear and direct vision for the company to continue its expansion well into the future. If you want to join a rapidly growing company with plenty of opportunity, take a close look at Elite!
I want to say that I appreciate the professionalism and patience of A.J. Smith. When my company calls Elite Transit Solutions to book a load, he is always willing to help and listen without interruption. I am a new carrier in this industry and it means a lot to have someone willing to help and explain things in detail. A.J is an asset to Elite Transit and we need more representatives like him in the industry.Thank youChiffon Green -ownerDistinct Trucking LLC
Absolutely the best in communication, Thanks Max Martin for being so proactive and getting things done. Great appreciated once again for your Excellent work.Sincerely,Ha Le
Shani was so great to work with. She knows her stuff, was attentive, and really just made me feel comfortable. Working with her was seamless and I would definitely again in the future!
I booked a load with Aj from Elite last week and she was awesome good rates and a great personality had the best laugh . Companies need more employees like her, with cheerful and upbeat personalities.
It was a fantastic job experience. Our company absolutely loved working with this broker. People and management always wanted to help no matter how busy they might have been.Looking forward to continue working in this vein
This company is one of the best I ever worked with. They are polite and professional! Max Martin is a great broker!
Juliet team is amazing, very flexible regarding the freight they book with us carriers and the way they do it is absolutely helpful. Mike Jr. And Jason you guys are cool!
Very sad to share this review, The owner of Elite must teach their agents how the transportation business work. really bad communication, I dispatch my truck and as soon my truck arrived to the location with a 5:00AM appt Brayona Nelson never answered any single call or email. My dispatch call several times to the number they provide after hours and no one knows any single details of the load. I wish google have the option for 0 star.
Shani Mason was wonderful to work with! Prompt and diligent through the whole process, she was fantastic and an asset to Elite Transit. Great company with dedicated employees!
Shani Mason is the best in the business that I’ve ever worked with. Truly a pleasure to work with her. I highly recommend the company
Shani Mason is outstanding to work with. She always sees the entire job through and was always available for questions or concerns.Awesome Job Shani
This team especially Shani were very helpful and most importantly punctual and accurate. The brokerage business is an extremely competitive space and these guys made it easier.
I have a small family owned trucking company. We booked our load with Joey. I asked if they were factorable as cash flow is important. Joey told me they were. We got loaded and headed out. I heard from my factoring company that they were not factorable with them. I called Joey and Joey worked with his accounting dept and agreed to send a check to us upon delivering the load. They not only sent me a copy of the check but I received it 3 days later. It’s nice to see a broker who stands by his commitment and his word and I would absolutely recommend working with Joey and looking forward to working with him on future loads. Thank you Joey!!!
Excellent Broker, Working With Dallas Taylor and Josh Eason have been great, They have a great team, they are always looking for new lanes opportunities to keep us busy and continue this great broker-carrier relationship. Im glad to be a preferred carrier for the Elite team and super happy with the services and support. Thank you Dallas and team for the great customer services and communication.
ELITE is truly a fantastic place to work! If you want to learn about the transportation industry and have the opportunity for rapid development in a fast-growing company then ELITE is the place for you!
Great place to work! Kind and reasonable supervisor. Helpful, hard-working team that is fully remote.
HAPPY TO PARTNER UP WITH ELITE TRANSIT. EDDY KITOKO, ON THE ALPA TEAM IS ONE OF THE BEST BROKERS AT ELITE TRANSIT. GREAT CUSTOMER SERVICE AND COMMUNICATION. MY EXPERIENCE WITH EDDY KITOKO AT ELITE TRANSIT, IS PROFESSIONAL FROM THE BEGINNING UNTIL THE END.
COURTNEY SCHILLING and Bridget Nguyen are the best rep in Elite. They understand the situation of carrier and compensate in every best possible way
Working at ELITE is like being a part of a huge team where everyone is driven to accomplish their goals and see the success of the company. Its rewarding to come to work each day and be presented with a new challenge and new way to learn!
The broker at ELITE are the best Bridget, Joe, Apryl,they are real helpful and good people to work with and they will do everything they can to make you sure you get the best rate and service. Its a good company to haul for.
Great experience with ELITE! Joe Shearer was very attentive to all details and made sure everything ran smoothly!
No one answer the phone, and billing department no response Im waiting for load payment almost 2 months i dont like work with Elite i barely take a load with elite
Cole is one of the Best if not the Best at ELITE .. Been woking with him for a while and he goes far and beyond to take care of my trucking needs .. Highly recommend him and ELITE TRANS for all your transportation needs.
Dominic Papalia is great to work with! He has great customer service! Great company company!
Quick and professional on all fronts. I highly recommend working with Shani Mason
This company has been amazing to our trucking company (ROAD KING LLC ) has met all our needs with great pay .
4 U Transport Services LLC of High Point NC uses Entierron of Elite Transit Solutions top pick for the best loads.
Dishonest, rude and trash people working there. Id assume fish rots from the head. Using tricks to steal carriers money04.24.2021 UPDATE LOL THEY WENT FROM 2 STARS AND 52 REVIEWS TO 3.4 STARS AND 117 REVIEWS IN FEW WEEKS. ALL NEW 5 STAR REVIEWS FROM USERS WHO NEVER REVIEWED ANYTHING. THEY RAISING THEIR RATING BY DOING FAKE 5 STAR REVIEWS THEMSELVES. JUST TELLS YOU A LOT ABOUT PEOPLE IN THIS COMPANY. PATHETIC
The company does everything first class and Shani Mason was extremely helpful and got everything done fast and efficiently
Read the reviews before booking a load with this company!!!I end up canceling a load on them for good and Hunter wasnt very polite.But anyway this company is putting bad name on the logistics business.Avoid it if you can.....!
Recently did a load for Elite, we did had a little situation that was almost hopeless, Corey Kitchen helped us to resolve the issue and built strong respectful reputation for the company, will definitely book a load with Elite.
Shani mason was amazing - a big help to me yesterday & answered all of my questions!
Pamela Armstrong with Elite Transit Solutions make a great team with her support as a team member, keep up the great job yall!
Dustin and the Charlie team have been great to work with. Fair rates and easy to deal with.
Great company to work with and Dustin has been treating us very well and keeping our truck busy!
Shani Mason was extremely helpful and professional. Highly recommended.
Nice experience working with Jason Hucks, The driver had difficulties to deliver his load, but Jason took care of it in no time. He also took care of detention and layover immediately. Thank you !
This company I will recommend I pick up a load for them from Detroit to Virginia although my Factoring do not deal with them but make quick payment for me and the management was very helpful.
Shani Mason is THE BEST!!! So professional and friendly! Highly recommend!
We so appreciate the partnership we have with ELITE.The rates are more than fair and communication is excellent.Dustin treats us like family, finding loads that fit our lanes and schedule.Jason ShellyLead Steerer & GearerTriple B Hot Rodz n Haulin
Since no one able to answer the phone or dont know the issues with driver why they open business
Elite Transit is the future of Logistics! They have a very professional staff and top tier quality service.
This brokerage has been pretty good to my company.
A wonderful company with an incredible team & great work culture!
Very good experience working with ELITE Transit. People were very friendly and cooperative!
Joe Shearer was of great help with our load! Thank you!
This company pays very slowly to trucker. I didnt receive my payment yet. Already passed 45days.
This morning I was the first one to call in on a load going from Groveland FL to Jonesville SC me and broker Ryan agree to rate and for me to complete carrier packet and was going to send address I had my driver turn around and head to groveland to be close to only be told that the load was already covered an hour before that which is a lie. That just mean they gave the load to another driver for a cheaper rate. This company has no integrity after agreeing to something. I will avoid doing business with them in future. BEWARE THEY WILL WASTE YOUR TIME AND THEY REVIEWS SHOW IT.
Been working with the Golf Team for a while, it has been a pleasure to work with this group. Hopefully other groups within the company are same way!
Been working with Dustin W. and hes been pulling through and keeping his word! Looking forward to continue this type of business with Dustin and the rest of his team!
Scammers, making false damage claims against carriers.Do not do business with.
Shout out to AJ Smith for getting me them 2 loads coming from VA to NC.
DO NOT USE. I would leave Zero stars if I could. This company has no integrity. They were hot for a truck, rush thru setup, I get a truck there in 30 min, and the load was already picked up that morning. They use an excuse about not finishing the setup BS as an excuse not to pay truck not used, or detention time. Bad business, no morals.
Very bad as a broker. Not worth trying getting a load from them
Beware of dogs who work at this company nobody try to help they will send you wrong Rate Confirmation but appoint will be at different time so dont pick their load or wait with load for 3-5 days with full trailer and get stuck and no payment for 65 days.
I normally don’t do reviews on brokers but, I have to say MS.Shani is the best broker I’ve ever dealt with. She keeps your tires rolling and money flowing. Thank me later!!!
Simply zero starts. Very disappointing experience
I have been in business for a very long time now and have seen good and bad experiences of this industry. I did work with Elite Transit Solutions LLC a few times but my recent experience was very good and I would specially like to thank and mention Noah Miller who handled the situation in a very professional manner and I am giving him five stars. Hope all others act the same way.
OMG one of the worst brokers: rude, unprofessional, no payment and all the bad things you expect to get from bad broker...Comparing TQL to this one is nothing...I will say sweet TQL.
Worst freight broker in history, gets nothing done, no one seems to know what’s going on, drivers get no answer stranded at shippers and receivers with no answer, Ive been in business for 26 yrs this has to be one of the worst brokers I’ve encountered. Steer away not worth the aggravations....!!
Had an issue with Elite, their team worked to resolve it!
Received pay check for the load. Tried to deposit twice and check was rejected by payees bank both times.Impossible to speak to live person in theyr accounting dept.Going out of businnes probobly.Even though receiving load offers from them all the time
BAD XPERIENCE . LOAD BOOKED, DRIVER SPEND 6 HOUR, THEN CANCELED . NO TONU, BAD COMMINICATION,
JUST HANGS UP ON YOU TWICE. SMH
Every factoring company is rejecting them, i think the best way to start dealing with these scammers, is to start calling customers or companies that give them these tenders and make complains, its time to put a stop on this, and let us book loads and not pick them. Do not work for them
Dont book a load with them . Driver wait all day to pickup load . Load cancel in evening after spending hours . No tonu issue nothing .
Steven is a great broker . We had a horrible load but happy with the outcome. Although i have the feeling some of their brokers are 8-5 . Steven Hulick knows what is doing .
BEWARE OF THIS COMPANY.They have written a review on our company and lied saying we held the load hostage and that we cancel loads when it was the first load we ever booked with them AND delivered the load a DAY EARLY with 4 drops on it!!I will never be working with this company again because of their hostility and defamation of their carriers companies!!BEWARE!!ALREADY CALLED YOU GUYS IN THE PAST COUPLE WEEKS TRYING TO GET THIS RESOLVED BECAUSE YOU MIXED US UP WITH A DIFFERENT CARRIER AND STILL HAVENT BEEN ABLE TO RESOLVE ANYTHING WITH YOU!
I wouldnt book a load with their brokerage unless you are desperate.
One of the worst experiences I ever had in several years working as a truck dispatcher. These people are capable of lying to you whole day, doing nothing to resolve the issues that they caused, not answering on the phone, and what is the worst of all it seems like they are enjoying in their bad behaviour and their poor knowledge. I can not understand how any company with workers like theirs can be successful.
I previously was invited to an interview by a mutual acquaintance who worked as a recruiter. When I got there, I was made aware by the recruiter that she quit due to underhanded racism and the fact that they said she was hiring too many black people. I tried to remain optimistic and waited for someone to interview me. I waited for over 40 minutes for someone to interview me. The interview went extremely well, but once they found out who invited me to interview, I could tell that I wasnt going to get a call back though I was told Id get one.
I wish I give them 0 start junk service I booked load from broker Mike Bradshaw Phoenix AZ to Irvin Ca booked load at 9 AM he said load ready now just go and check in so I went there shipper said wait outside load not ready yet so I tell to the broker It’s not ready Bt I didn’t get any response from Broker I called 20 time sent email 20 times he’s not reply I was need to know about my detention and delivery appointment he’s not reply at all I waited there 9 AM TO 1 pm junk Broker I Ever seen BROKER NAME - MIKE BRADSHAW
Carriers stay away from this company !!!
This place is horrible. I would never recommend them as a place of work to anybody. They treat their employees like garbage and have no respect for their time. If you want to work 50 hours a week with minimal pay, this is your place.
Great place to work!
Not communication, no matter day or morning. Liars about detention.Dont work with them.
The culture is absolutely amazing I have met the best people I could ever imagine. Truly great.
Carrier be careful does people are not paying carriers
BEWARE BEWARE BEWAREPLESSE ALWAYS CHECK THE COMPANY YOU ARE GONNA BE PULLING A LOAD FOR CAUSE THEY ARE NOT BEING ACCEPTED BY LOTS OF FACTORING COMPANIES AND THERE FOR YOU GONNA HAVE TO WAIT MAYBE 45 DAYS TO SEE THAT MONEY OR MIGHT NEVER SEE IT AT ALL
Dustin the number 1👌
If I can give them no star I will. broker dont pay. be aware
I take load with Andrew and he sent me the confirmation for pick in Mooresville,Nc delivery in Walmart villa rica,Ga at 9:30pm I’m finish the pickup at 4:40pm I call him about no got time for drive 306 miles on time to the delivery and he said got 1 hour free, I was there at 10:15pm and they no accepted my load because I’m late I talk to Andrew and he tell me paid to me $150.00 for late over for 2 days this guys is unprofessional and this company is a trash company please op don’t lost your $$$ working with this people.
I booked a load, filled the package was waiting on the rate conf, instead they called me and said they rebooked the load for 100$ less.you dont work like that? and how to trust brokers after that ?
THE WORST EVER EVER EVER AVOID THEM WHEN EVER YOU CAN . . . TO BAD I CANT POST THIS W/O STARS
Got a load with Matt, he lied to me from the beginning. Told me load it’s ready on the floor waiting to be picked up, after my driver got there, load wasn’t ready. He told me it will be ready at 5 pm, then 6:30 pm then load canceled. You decide if you want to work with those kind off people!