We were looking at a few different places for hot tubs but I am SO glad we chose Seven Seas. From start to finish they made the entire process as smooth and painless as possible. The installation was a breeze and Zach didnt leave until I was sure I knew how to maintain the water and all of my questions were answered. I genuinely could not be happier with my experience!
Wonderful experience from start to finish! Stephen and Chase were very helpful during our initial visit, breaking down the pros and cons of various hot tubs and ultimately finding the perfect fit for us. The great service continued as we prepared for delivery, as they communicated the site needs and helped us with the necessary chemical treatments. Finally, on installation day, Terry and Matt were very pleasant and efficient, positioned the hot tub perfectly, and clearly explained its functionality.I’m so happy we went with Seven Seas, and now we have many relaxing soaks ahead of us!
Seven Seas made the purchase of my hot tub super easy - which is saying a lot considering I knew absolutely nothing going into it. They were communicative, friendly, and knowledgeable. They have made themselves available to answer my questions and have explained everything very thoroughly. I highly recommend them for anyone purchasing a pool or spa.
Wanna know why? We came in as a disguised customer. We had pool for year and we decided to play dumb. They just only wanna your money. We had pool for years. And we only have 3 chemicals. And we know the cost. Their estimate just to treat the pool would cost over thousand of dollars. Our is just several hundred. Im not kidding. They just want your money plus their list stated we would have to buy 7 different chemical just to treat the pool. No way. Turned down and disappointed for their faith in pool service.
The staff were so knowledgeable and I learned about cool new products I’d never heard of. Great experience!
Very friendly and knowledgeable staff. Made the entire process very smooth
Seven seas pools and spas were very knowledgeable and helpful with all of my questions! As a new pool owner I was a little lost but so happy I came here.
Grest place knowledgeable people.
Great store and fantastic staff! The guys here are very knowledgeable, friendly, and always helpful! I absolutely recommend!
Very helpful and friendly staff. Always have plenty of the chemicals that I need. One stop shop!
The people that work here are so helpful and their testing systems got my water perfectly clear after opening. I have never had a better pool store to work with.
We recently decided to replace our old spa and headed the Seven Seas in Robinson. From the moment we walked in, it was a positive experience. Stephen and the staff could not have been more friendly and informative. We ended up purchasing a Hot Springs Tub and couldnt be happier with it. Stephen has been a text away during the entire process and has been a great source of information and incredibly helpful. The personal touch has made this experience so much better than when we purchased our old tub 18 years ago from elsewhere. Would definitely recommend Seven Seas & Pools in Robinson to anyone looking for a spa! Thank you Stephen and staff!
The delivery of our hot tub went fantastic. Seven Seas was excellent in each step of the process. Zach was incredibly helpful with choosing a model, setting up financing, and arranging the delivery. He continues to touch base with us to make sure we are happy. I couldnt be happier with the delivery and set up guys. They were beyond nice and professional. I cannot say enough good things about them. They were there exactly when promised, extremely professional and an absolute joy to deal with. Seven Seas will certainly have a repeat customer with us because of how well we were treated.
Excellent customer service!!! Stefan and Zack did such a great job answering and anticipating our questions. Since we have got our hot tub, the excellent service has been everything we could ever want. They are very knowledgeable, friendly and pro- active in anticipating and answering our many questions. I highly recommend Seven Seas Pool and Spa in Robinson. Every one from sales to scheduling delivery and delivering were a 5 star service.
I had placed a few inquiries for hot tubs. Stephen called me almost immediately (as opposed to the other major hot tub supplier who only emailed me 3 data later). He managed my many questions to drill down to what would be best for our family/lifestyle. We were starting a landscaping project a few days later and he was able to squeeze us in last minute before the project really scaled up. Very responsive. Team that brought out the hot tub was professional and knowledgeable.
Seven Seas Pools and Spas in Robinson has been a wonderful store to deal with in the purchase of a spa tub. From the first minute of walking in the door, to the delivery day we have had a very warm, helpful, and professional experience. They are available in person, by phone, and text for questions and information. Have been very happy and would not hesitate to purchase from or work with them in the future.
I was highly pleased with Zacherys willingness to accommodate my schedule when setting up an appointment to look for a hot tub. He was very knowledgeable and never seeming like I was wasting his time when I asked a thousand questions. The guys that came to set up the spa were very professional and courteous. Zachery and Steven helped us set up the spas chemicals after the hot tub was installed and helped me feel more at ease working with the chemicals to balance the water. I am glad I picked Seven Seas in Robinson and would recommend this store.
Our spa was delivered this morning and we couldn’t be happier. This is a top notch dealer who walks you through every aspect from the purchase to the set-up. Stephen answered all my questions promptly even after hours and the delivery guys were total pros and all around good people. We live over an hour away and we’re considering buying local but we’re glad we didn’t. If your your in the market for a spa or pool you can’t go wrong with these guys!
It was a positive experience from start to finish. In spite of Covid delays and challenges, the Spa was delivered as timely as possible.Stephen from the Robinson location was always happy to answer my questions throughout the process.
The transition from beginning to end was fantastic. From Stephen at the store to Terry and Matt at instillation. We could not be more pleased
Had them come out to see if they could fix my hot tub. Guys were there for 5 minutes, saw them on the camera. They barely looked at it, suggested I just replace it. It was too old It’s 5 years old. Charged me $137 for the call.Another company came out, actually tested the tub, found out it was the heater, $700 it was fixed.Seven Seas just used it as a ploy to get me to buy a new hot tub.
We had the best retail experience possible here. No pressure, very knowledgeable people. They talked us through realistic options based on our budget and delivered the perfect spa for our needs. I can not say enough good things in this post to do Seven Seas justice. Their delivery staff were phenomenal, friendly and super helpful all the way. If you are in the market for a hot tub, dont think twice. Go see these guys.
We purchased a spa recently and were very pleased with the time Stephen took to help us select the right spa for us. He is very knowledgeable and helpful. We looked online and after visiting the store decided we wanted to purchase locally because you cant beat face to face customer service. Delivery was prompt and guys did a great job giving us a quick review of the features and answered all of our questions. Robinson store.
Very helpful and very happy with our hot tub. Delivery and set up was handled with care. They took the time to show us how to properly use the controls and filter. Stephen made the process simple and easy!
When Covid hit, our 2 week island vacation was cancelled and we knew we wanted to get a hot tub/spa to enjoy this summer. From the time we first contacted Seven Seas, until the time our spa was delivered, employees went above and beyond. They answered questions through the entire process with prompt responses and made our first spa buying experience perfect! Stephen, Josh and Zach were very informative and even answered our texts on weekends and evenings after hours. We love our new Hotspring spa!
We Recently purchased a Caldera Spa from Stephen at the Robinson store. He is professional and not pushy. Stephen was knowledgeable for any questions we had at the store and even provided us with his cell number to answer any questions that arose while we waited for our spa to arrive.Delivery and installation was also professional and done by Seven Seas employees, not subs. They took plenty of time to explain operation and answer any questions I had. It was installed quickly and cleaned up after they were done.A co-worker purchased an in ground pool several years ago from the Cranberry location and had the same experience. This was a sure sign because he is one to quickly complain about when something isn’t right.The saying “You get what you pay for is true”. Sure you can by cheaper spas, but you’re not gonna get the same expertise, quality and integrity that you’ll get from Seven Seas.
Stephen was easy to work with and was always available to answer questions. Delivery was quick, on time, and the crew gave us a demo on how to use our hot tub. Highly recommend going with SevenSeas for their service.
My families experience with Seven Seas was amazing from start to finish. Very knowledgeable, accommodating during covid, prompt with delivery, and i use finish lightly because they are still available with all of our questions as new Spa owners. Thank You!!! We love our new Spa
What an experience! I am very new to the Hot Tub scene and Stephen and everyone else at Seven Seas have bent over backwards to help, explain, accommodate, and listen to me with every concern I have had about my tub and the process of keeping it maintained and enjoyable. I have been working with them on a weekly basis since Dec, through the store in Robinson, having my water analyzed to ensure I am maintaining my tub properly. They all have been extremely helpful, professional, and always providing their services with a smile. Fantastic service, outstanding people. Thank you all.
Seven Seas was recommended to me by a close friend and my experience with them could not have been better. The owner, Dan Carroll, is a true professional that delivers what he promises. Our pool was installed with no issues and is beautiful. Their employees at their stores are also excellent, friendly, and knowledgeable. I would absolutely recommend Seven Seas! Stephen at the Robinson store is always so helpful and a pleasure to work with.
Just had an excellent experience purchasing my first hot tub from Seven Seas. Everyone at the Robinson store (Stephen, Zach, Jordan) were very professional in explaining every aspect of the spa and answering my questions promptly and with patience even when I sent them a text. Scheduling delivery was also a breeze thanks to Beth, and set up by Terry and Luke went smoothly. Everyone named above has also encouraged me to call Seven Seas anytime I have questions going forward. Excellent customer service by all involved.
Very professional, very informative, asked me a lot of questions to ensure my hot tub was exactly where I wanted and how I wanted it, walked me through the start up process and gave me contact information if I ever have questions or concerns. Highly recommend.
Stephen did a great job helping us find a spa and was very professional. He answered all of our calls and texts right away. If anyone is looking for a new spa I recommend Seven Seas for the quality and of course the service.
The staff is very helpful and friendly. Theyre not pushy, at all. I did not feel like they were trying to sell me a bunch if products I didnt need. They take the time to listen to your concerns and help you find a solution.
My wife and I just purchased a hottub from Zachary. I never felt pressured into purchasing a hottub. Zachary is an excellent listener and goes way beyond the extra mile to get the customer what they want/need. Excellent price and I feel they truly care about the customer for the life of the hottub. They also have their own service department which means they have staff who have vested interest in your purchase. Oh did I mention that Ron is fantastic as well? Ron is the regional manager again extreamly knowledgeable and is always a phone call away if needed. Dont go anywhere but here you will not go wrong guaranteed.
Awesome staff. Awesome delivery. Knowledgeable. Tells me everything I need to know
As a first time owner of a hot tub I have had many questions. I always receive the attention and assistance I am looking for.Stephen has been exceptional!!We are so happy with our purchase
I would recommend seven seas highly, the staff at the Robinson location was very knowledgeable & helpful in every aspect. They truly care about their customers. Ron the manager went above and beyond. Thank you!
Excellent service, well informed sales and install personnel. Always quick to respond to emails and patient with 1000 questions about installation. Would highly recommend.
Had problems trying to get our pool cleared up after winterization. The staff tested our water, and informed us of the chemicals need to help clean it up. Worked perfectly. Awesome customer service. Thank you
On my second trip in to shop for a hot tub, they told me they didnt deliver to Pittsburgh, which was pretty darn ridiculous. Eventually this got worked out, but wound up going to a different store first; still Seven Seas, so going with a three-star on this one.Everyone was friendly, but the Robinson store not thinking they delivered to Pittsburgh, costing me a trip from the city to Robinson? Yeah, ow.
Very awesome staff
Excellent customer service. Would highly recommend.
Staff was helpful, but pricey.
Stephen was awesome through this whole process. Thanks for the awesome hot tub!!!
Great staff. Very professional and exceptionally helpful.
Great people!!!
Great service