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South Side Plumbing & Heating
95 S 20th St, Pittsburgh, PA 15203, United States
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South Side Plumbing & Heating

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Lo
Review №1

S.Side Plumbing was professional & kind right from my initial service call. I spoke with a real person who assessed my situation. I did not have to do an initial job consult & schedule separately. The job fees and service costs were given up front. As with todays unpredictable times, I not only needed someone to come ASAP, but needed to be prepared for costs. Rick S. (Hope I got name right) was my plumber. He did an excellent job replacing my toilet and leaking faucet. Of course anything involving water, there is that what else can occur. And the what else did occur! The new faucet was leaking from the neck joint (this is my clueless description). Rick replaced the ENTIRE faucet/base/re did all the under sink pipes to accommodate the new one! As it turned out the first install was a manufacturer defect. So, South Side Plumbing did not even take the chance in re installing the same one! I plan on calling them again for any future plumbing. I will also be contacting them soon to do a well check of my furnace. I cannot say enough about how great it was to find a company that treats you like Joes corner store and sends out well-trained employees. I feel confident using them when needed.

Ja
Review №2

I have been using Southside Plumbing and Heating for several years and have been quite happy with their fast responses and service when something needed repaired or replaced.When the time came recently to replace my furnace and air conditioning they were very helpful in selecting the best system for my home. Ryan and James spent two days doing the install and I was quite impressed with their work. They were very professional and courteous, and took time explaining the upgrades I chose for my new system. They were also very neat and meticulous with their work.I highly recommend South Side Plumbing and Heating for all the services they provide.

Ch
Review №3

South Side Plumbing & Heating has been my go to company for years for all plumbing/heating/cooling needs. They are a very honest and trustworthy company that offers very fast service even for issues that are not considered an emergency. My most recent service call was for water leaking from my furnace due to a AC issue. Ryan was my service person and he was great! Ryan thoroughly looked into my problem and explained all details and what my options were to solve the problem. Ryan also answered many other questions for me about the process of looking into replacing furnace/AC in the next year or two. I highly recommend South Side Plumbing & Heating for all your plumbing/heating/cooling needs!

no
Review №4

Called SSP&H about garage and basement taking on significant water from the rain the other day. They were able to tell us why water was coming in and what was needed to correct the issue. The repair was scheduled the next day with Ryan who was prompt, efficient and friendly.

Ke
Review №5

South Side Plumbing was as good as ever, even with a very unusual and difficult to install water heater. They are always friendly, knowledgeable, and do what is needed. Thanks!

di
Review №6

These guys are hands down the best plumbers in the city.

Pa
Review №7

The service technician was prompt and courteous. He diagnosed and fixed the issue with our air conditioning very quickly. We would definitely use South Side Plumbing and Heating again!

Cr
Review №8

South Side Plumbing & Heating was on time, professional and charged a fair price. Ill use them again.

Al
Review №9

Have used South Side Heating and Plumbing times several times for several issues and have been impressed every time. Bill always answers the phone, and is probably the most friendly, informative, effective customer service guy Ive ever had the pleasure to interact with. Never had a bad tech experience either - every issue has been fixed with lots of background on what the problem was and how to prevent it in the future if possible. Would highly recommend for all your HVAC and plumbing needs!

Ti
Review №10

SS Plumbing and Heating is a tier above the competition in every way. They find availability to accommodate your schedule. They call ahead of appointments. They are on time. They are knowledgeable. They are professional. Am very thankful to have them working on a critical component of my home.

Gi
Review №11

Five stars! Ryan came on time, and fixed our water heater in a very timely manner. He is very professional, and informed me of all I needed to know before he left. Very happy!

je
Review №12

These two did an amazing job!! They fixed my broken heater pipe and also did repairs on the heating system itself and I am so happy we finally have heat. Words can not describe my gratitude!!! Thanks so much Ryan W and Brian D you guys did an amazing job and an amazing clean up!! We truly appreciate the hard work you put into the system and pipes!!!! Thank you!!!!! We now have HEAT!!!!

Jo
Review №13

South Side Plumbing & Heating installed a mini-split in a guest room to make it habitable for visitors this summer. They were fantastic -- on time, clearly new their craft, and the install looks extremely neat. Also, they are just so nice.

nm
Review №14

Called these folks on a 90 degree day after our residential AC failed. I left a message initially and they called us back super quickly. They got to us that afternoon and repaired on the very same day. Our AC is on the roof with limited access, most HVAC repair companies would rather not service the unit up there, but Brian couldnt wait to figure out a solution.Prices were fair and we had a great time talking with the guys. Also nice to be able to support a business in our own neighborhood.Great attitudes and experience all around.

Ch
Review №15

I called regarding a specific question I had regarding my HVAC system (done by the previous homeowner). South Side Plumbing & Heating was so kind to answer all my questions and explain to me, in great detail, what I was wondering about. Even though I didnt actually do business with them, I was appreciative for their willingness to give me ten minutes of their time to cover over any doubts I had. It surely saved me money than paying someone to come out to give me the same answer.

Pa
Review №16

I called to get on the schedule fully expecting that I’d have to wait a week. I was thrilled that Bill caught one of the repairman just finishing a job and sent him over - same day! The fix was thorough, completed and in a price range I expected. That’s why I’m a long-time customer and will continue to be!

El
Review №17

The young man “Kurt” that came to my residence did a wonderful job. I am elderly and was treated with dignity and respect, which was very much appreciated. Thank you Kurt for a job well done!

Ja
Review №18

I HAVE BEEN USING SOUTHSUDE HEATING AND COOLING AND ALSO THEIR PLUMBING PROFESSIONALS FOR AROUND 20 YEARS. I KIVED IN MY WASHINGTON AND MOVED TO PLEASANT HILLS. I STILL USE THEM THEY ARE ALL AWESOME. DROM THE FOLKS IN THECOFFIXE TO THE WORKERS IN THE FIELD.

Ar
Review №19

Our HVAC has been giving us issues for the past year and we’ve had another company fix it each time. Ryan came by and was able to fix our current issue and gave us advice on how to permanently solve the problem.I appreciated the friendly and efficient service! The cost of services was also a little less than the previous company we were using.

Je
Review №20

Ryan and Josh came out the same day to install a new hot water tank. The work was completed quickly. Efficiently, and professionally!They were super friendly and answered all of my questions and concerns. I would recommend them both to handle any of your plumbing needs at your house small and large!Thanks for coming out same day and completing the job in a few hours!-Jeff R

Lo
Review №21

I needed just the bathtub/shower replaced. I worked with Tim and Bill at Southside Plumbing. This job was super difficult and tedious with the narrow doorways and narrow actual dimensions of the unit itself. The demo was clean and fast and the unit is set and is perfect. Huge improvement over the old cast-iron tub. Working with these guys was great. I recommend Southside Plumbing.

Na
Review №22

We had a problem with one of our heat zones in the past. I thought this was then same issue, but on a different zone. The part was ordered ahead of time, as to save on trips to our home. Once here, Ryan discovered it was just a problem with a thirty year old thermostat, not the more expensive part that I was anticipating. Ryan was very friendly and knowledgeable. He was also very respectful of me and my home. He always wore a mask and shoe covers. Ive been very pleased with South Side Plumbing. Since building our home, our original plumber has retired. Weve tried several different companies in our area. South Side is the first that actually knows how to repair a hot water system without making several return trips. I would definitely recommend them.

Lo
Review №23

My experience was very positive. The technician was very courteous and professional. He identified and repaired the problem quickly. I was very pleased and recommend them highly.

Nj
Review №24

I had a new water heater installed by Southside Plumbing and Heating Co., Inc., in December 2020. However, May 2021 it stopped working. When I called they were nothing but politeness and came to fix it at no charge to me. The service worker was polite, wore a mask, asked permissions before doing anything, was in and out after replacing a part, in less then 30 minutes! If there was one thing that could have been “wrong” was that I didn’t get a copy of the signed sheet explaining what work was actually done, that’s the only reason I didn’t give 5 stars. Other then that service and personnel were excellent!

Bi
Review №25

My technician Jake was incredibly courteous and quickly identified the issue with my water heater. All in all, with next day services with a smile, I couldnt be happier with decision to hire this company.

Da
Review №26

Great, fast service. Its 85 degrees out yesterday and today. I called yesterday, Jake squeezed me in and he personally showed up. Had it diagnosed and fixed with in an hour. I will never use another company again

Ad
Review №27

Only managed to have one appointment with them where they diagnosed a problem. They were difficult to get on the phone and didnt have any of my information when I scheduled my follow-up. Fairly rude on the phone as well. I was surprised since they had high reviews

Da
Review №28

Ryan came out to a business I manage and had a solution and fixed the problem in less than 30 minutes. He was so professional and worked around our busy office! Highly recommend Ryan! Thanks for your help!

k
Review №29

The tech Ryan did a great job of helping us figuring out what was wrong with our AC. We highly recommend SouthSide.

ca
Review №30

South side plumbing and heating did an amazing job at installing my new furnace. They told me Tuesday I needed a new furnace, set me up with space heaters so me and my kids were warm, and had the furnace installed by the time I came home from work. I highly recommend this company.

De
Review №31

First of all a big Thank you to the young man that fixed my Central Air.. He was so pleasant and honest I would definitely recommend .. The price $$$ was affordable it didn’t cost me a arm and a leg..Thank you Southside Plumbing and heating

Ma
Review №32

John was service man. He was prompt, courteous and fully explained everything regarding my issue. I highly recommend Southside Plumbing and Heating.

Er
Review №33

These guys did excellent work on installing our gas line and pool heater and really put in the effort to make sure we were happy with the service.

Al
Review №34

Ive been a home owner for a little more than four years, and South Side Plumbing and Heating has been my to-go company for all plumbing and heating services since then. They installed a new water heater, a new boiler, repaired faucets, installed a new water line in the basement, etc. Owning a house is long-term project, and I consider SSPH part of the project. They are reliable, honest, and professional. They care about the customer, and are always available to answer questions. The quality of their work is consistently high. Cleanliness and safety are top priorities when they service your house, which is particularly important these days, due to the pandemic.

Mi
Review №35

Jake and South Side Plumbing and Heating installed our furnace, a/c and water heater over the years. They have excellent service and communication and pricing. Highly recommend them!

Br
Review №36

Very nice, helpful, and extremely punctual- would use again and recommend to friends.

B
Review №37

Our plumber Rich cheerfully dealt with a difficult removal of the old faucet and got the new one in lickety split. Fast and efficient. Called ahead and was right on time. South Side Plumbing is the best. They never let me down.

Ja
Review №38

This is the second time we used South Side Plumbing for our needs. Both times the office staff was very helpful and professional. Also, I learned more about plumbing from Bill in a 5 minutes telephone conversation than in my whole life; he is so patient and helpful, pleasant and funny; thank you, Bill! And finally: I do not have enough words to praise Kurt - such a fine young man, knowledgeable, detail oriented, fixed mistakes original builders did not even pay attention to; explained everything and gave us instructions; gave us some valuable advice and ideas when we asked him about some future projects we have in mind; kind and polite in communication; very careful and mindful of our property while doing his work. We highly recommend this company and especially Kurt! We will definitely use them for our future needs.

Da
Review №39

Mike was professional. He explained the solution to my problem and made sure that it was entirely fixed. I would recommend SS plumbing and this technician for repairs.

Pe
Review №40

Ryan was excellent. He took care of small details that he notice with water heater and furnace. He fully explained everything to me and my son in law. He had been here for a previous job and asked me if everything was ok. I highly recommend him.

Jo
Review №41

Bill was great over the phone helping me determine which water heater I needed. Troy and Brian were professional, fast, and helpful while installing the water heater. Would highly recommend.

ci
Review №42

We needed some service on a dryer vent fan which this company had installed. Not only did their technician fix the fan problem he also helped me with another vent problem and showed me how to access the vent fan myself for next time. All with a terrific attitude. I would definitely recommend this company.

An
Review №43

Ryan Walsh cleaned our duct work after we had work done in our home. Ryan was thorough and cleaned up beautifully when the job was complete. Took the time to answer questions and explain what was done.

Jo
Review №44

Ryan at South Side Plumbing & Heating was our technician who relocated the humidifier on our furnace. Ryan was on-time, got the work done in a couple hours (it was a pretty big job), was very informative with the repairs that were made, and on multiple occasions, asked if I had any questions. Not only would I use SSP&H again if needed, but I would request that Ryan be my technician. Very pleased!

Ke
Review №45

Recently used South Side Plumbing & Heating to run a camera through my sewage lines. I’ve used them in the past to repair a ruptured water line, install a garbage disposal, and repair/service my air conditioner. Always extremely helpful, professional, and reasonably priced. Highly recommend

Mi
Review №46

Neil, was very professional, came in, found leak right away, replaced pipe that was leaking and was very reasonable.

Da
Review №47

These guys were excellent! Professional, energetic and knowledgeable. I will request service again for future projects.

Je
Review №48

Brian was an exemplary professional and provided lots of good advice for me, a first time homeowner. The fix itself was easy and straightforward. Ill happily use Southside Plumbing again.

ma
Review №49

Brian D. fixed a faulty pop off valve on my boiler. He was friendly, professional, and wore a mask the whole time. The manager, Bill, I spoke with over the phone was a delight; he was informative and up front about potential fixes and their costs. Cant recommend this company enough, will call them again every time I need it.

Sc
Review №50

South Side Plumbing & Heating serviced the boilers and radiators in our building. They were professional and courteous on the phone, called before coming over, and Brian did quality work. And all at a very reasonable price as well! I wouldnt hesitate to use these guys again or recommend them to a friend.

Ma
Review №51

Awesome service! The inducing motor was failing on my furnace. The serviceman got the right motor and had it installed in 15 minutes. Very reasonably priced too.

Ni
Review №52

The guy was very prompt and resolved my issue very quickly. Highly recommend this company!

Er
Review №53

South Side Plumbing & Heating did an amazing job installing our new furnace and air conditioner. Their prices were beyond reasonable and their service was fantastic. They were polite, quick and extremely easy to work with. It took less than two days to remove the old systems and put in everything brand-new.

Ni
Review №54

Mike was very professional and did a great job!

Jo
Review №55

Service was on time, fast, professional, above and beyond, including reasonable cost. I am a very satisfied return customer.

ma
Review №56

They came within an hour of calling them with my emergency. I had water all over my game room.Rich came in and found the stack pipe was not connected properly and fixed the problem!!! He was professional, friendly and I highly recommend them!!!!

Mi
Review №57

Ive used South Side for many different services. Always good work, reasonably priced and responsive. Id highly recommend them.

M
Review №58

Amazing, reliable and quick service. Bill especially is so unbelievably helpful and takes the time to explain things to you and help you make the best quality and financial choice for you! Loved them.

Br
Review №59

Few (if any) contractors I have interacted with have been as professional, responsive and knowledgeable as S. Side Plumbing. I have used S. Side plumbing & Heating for routine cleaning, service jobs, and new installations... They do great work and are ON TIME, communicate well, and provide accurate estimates. A level of professionalism sadly lacking in many contract based industries. Keep up the great work!

Bo
Review №60

Ryan was great. He arrived in time and was very through. He explained everything and answered all my questions.

Fl
Review №61

Awesome job. Thanks for keeping us warm

Me
Review №62

Ive used South Side Plumbing for my annual HVAC maintenance for 4 years and every time theyve come here has been a positive experience. Theyre very friendly, courteous, professional and they dont dilly dally or try to sell me on this or that. Bill sets the appointments and is always nice and helpful to talk to. Today, I called for a mechanical issue and they came right out. Ryan was the maintenance crew member who tested my furnace and replaced my thermostat and, like the others, he was nice, on time, and took care of business in a professional and workmanlike manner.

de
Review №63

Second time using Southside plumbing. Always a professional interaction. Always on time for appts and explained everything thoroughly.

Ch
Review №64

Ryan and Josh accomplished all work that I requested. They were professional, great to talk with and really nice guys. Thank you for a stress free experience!

Jo
Review №65

South Hills did a great job, was able to quickly identify the issue and repaired quickly. Would recommend to anyone

Be
Review №66

It was a wonderful experience. The Technician knew what he was doing, was kind and courteous. Fixed the issue and explained everything to us.He was here less than an hour and was proactive on all issues.We will definitely call them again.

Ed
Review №67

Very professional had problems with installation but they were able to find solutions

Ke
Review №68

Ryan and Josh did an outstanding job with my new HVAC install. They were professional and very nice. I would highly recommend South Side Plumbing and Heating for any of your plumbing and heating needs.

Ch
Review №69

Very pleasant, technician was informative. Help to repair my boiler for heating. Would highly recommend to anyone.

Ar
Review №70

Ryan arrived on time, told us what he was going to do, asked if we had questions, and went to work. He finished up and walked us through everything he did and his thoughts. He explained everything in laymans terms so we could follow along and understand. Great experience, very happy with the service.

Do
Review №71

I have lost count of how many service calls over 20 + years I have had from south side plumbing. There is simply no better service or professionalism to be found. Ryan performed AC service today and was phenomenal! On time, courteous, total pro! Fixed and done within an hour. Don’t mess around with other companies- just call SouthSide Plumbing!!!’ Thank you!

Je
Review №72

This company was recommended to me by an insurance company originally. This is the second time I’ve used them, and there is zero hassle. Bill is very responsive through email, which is convenient for sharing pictures and discussing price, etc. They show up on time, they know their job really well, and they’re in and out of here very quickly.

La
Review №73

Friendly staff that communicates well from scheduling to arrival. Technician was polite, courteous, and friendly. Always my choice for the PGH region!

Ry
Review №74

John was excellent!! Yet another terrific experience with the folks at South Side Plumbing & Heating. John arrived early, was very courteous, immediately identified the issues, discussed them with me honestly, and was done within an hour. All around excellent service!!!

Pa
Review №75

My experience with South Side Plumbing & Heating was exceptional! There was one obstacle with installation; however, they expertly were able to identify and solve the concern! I highly recommend this company and look forward to utilizing them again!

Da
Review №76

My AC unit fan stopped spinning through one of the first warm nights. I called South Side Plumbing & Heating the next day and they had it repaired the following morning. Ryan showed up early, diagnosed the issue quickly, and applied the fix. Great experience.

Ja
Review №77

The service was first rate... high quality..excellent

Do
Review №78

John did a great job providing an honest and fair estimate for our new furnace and AC unit. Kurt and his crew did a phenomenal job on the installation and answering all of my pesky questions. Great job by all!

Ma
Review №79

South Side plumbing responding quickly to our issue. The tech was professional and thorough. He explained what he was doing throughout the process, resolved the issue and offered advice for preventative measures. I would use again and would recommend.

Ja
Review №80

They fixed my heater and did an excellent job on working until the job was done. Picked up parts the same day and completed job.

Ha
Review №81

I recently bought a house in southside and have used southside plumbing and heating to fix an outdoor faucet and for a replacement furnace install. Both times they were very pleasant and professional to work with. I would recommend this business to anyone in the area.

Sc
Review №82

Excellent service for the furnace! Very informative.

ml
Review №83

Ive worked with South Side Plumbing twice now, and both experiences were great. From the office staff to the plumbers to the assistants, everyone was polite, efficient, and a pleasure to deal with. Jeff and Josh were were extremely careful to not get anything on my carpet or floors when installing my new water heater. My water heater is located in a really tight space which made the job a bit tough for them, but they didnt complain or use profanity while doing the job unlike other companies employees did while working in my home. At the end of the job, Jeff took the time to explain my new water heater to me as well as answer some questions I had about its placement and my furnace. South Side Plumbing is a quality company who I would (and have) recommend to friends.Update 6/25/2020: More great service from South Side Plumbing. This time fixing the drain pipe under my furnace. Called Wednesday afternoon telling them I discovered water coming under my carpet, and it was causing black mold. They had someone there the next morning. It was not something easy to get to, but he managed and resecured the platform he had to cut apart. One thing I discovered this time that I didnt realize last time (or that they didnt have last time) is that they charge a $40 travel fee if youre not in the South Side. That was kind of a bummer, but they do great work so I guess its worth it.

ma
Review №84

They arrived when they said they would and did a fantastic job of unclogging the drain and tightening up a loose pipe. Great price too.

Em
Review №85

I had a couple of leaks that could have mounted to something much bigger.Kurt was very prompt in calling me and with his arrival. He explained what he was about to do and was friendly and very polite. He replaced my old value with a more updated one; and took care of my other problem in a timely fashion. Kurt was a true professional with his job and communicational skill in dealing with us. Thank You.

le
Review №86

Ryan inspected my heating/furnace on 10/16/2020- he came in the designated time period, performed service, explained verbally all tasks completed, provided paper-work with all tasks listed, wore protective covid facial and foot wear, company offers appealing combo-heating and a/c, inspection package.

Ri
Review №87

The service call and the technician were very prompt, thorough and fair. I would call Southside plumbing again for service without question.

Do
Review №88

Very professional, great service major help for solving the problem with my boiler.

Da
Review №89

Great Work and honest value!! Can’t beat Southside Plumbing!!!

Je
Review №90

Service was top notch! I really appreciated how knowledgeable our service technician was, and the pricing was perfect for what we needed to have done.

Da
Review №91

Replaced my home HVAC electric pump. Installer was punctual, courteous, responsive and thorough. I expect to continue my business with Southside Plumbing & Heating.

An
Review №92

After receiving feedback from another company, South Side plumbing came to assess the problem and found a solution that saved us from having to do a very large and expensive project. Their entire crew was courteous and diligent with their work. Would highly recommend to anybody looking for a great quality service for a reasonable price.

Mi
Review №93

This service is always amazing. Great people.

Sa
Review №94

Fast, Knowable, professional and friendly

jo
Review №95

South Side Hearing and plumbing always comes through. I really appreciate the quick service for a sudden leak today. Thank you Gary for a job well done

Pe
Review №96

Ryan was professional. He was on time, friendly and explained, fully, what he was doing. He took care of my issues quickly. I would have him back any time. They have my trust.

Ex
Review №97

Ryan was professional, courteous, and got right to work. He quickly diagnosed the problem with our HVAC, fixed it, and added an additional pipe so the problem could be avoided in the future. All around great experience. Highly recommended!!

Ch
Review №98

South Side Plumbing and Heating was nothing short of fantastic.Firstly, the owner took the time to identify the problem on the phone and then he sent out Ryan during the same day who was professional and hard working and quickly identified the problem. He then explained to us what he did in simple terms and told us what to do in the future to prevent problems.Ill be using them in the future.

Pe
Review №99

They never returned repeated phone calls.No work contracted or done.

Kr
Review №100

Kurt & his partner were great. Thank you guys!

Information
15 Photos
100 Comments
4.6 Rating
  • Address:95 S 20th St, Pittsburgh, PA 15203, United States
  • Site:https://southsideplumbingandheating.com/
  • Phone:+1 412-431-7455
Categories
  • Air conditioning repair service
  • Plumber
  • Air duct cleaning service
  • Furnace repair service
  • HVAC contractor
Working hours
  • Monday:8am–4:30pm
  • Tuesday:8am–4:30pm
  • Wednesday:8am–4:30pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8am–4:30pm
  • Sunday:8am–4:30pm
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