I had such a great experience with Videon Chevrolet! Matt reached out to me with interest in my vehicle (as I did not purchase from the dealership). Although I was skeptical at an offer that deemed too good to be true, it was in fact TRUE! He purchased my vehicle and had drivers come to me! (I live 2+ hours away.) The transition was incredibly smooth. From beginning to end, including his friendly drivers, everything was flawless! He was very honest and explained the process in detail. I would recommend him and the dealership in a heartbeat. Thanks for a seamless experience!
I had a great experience with Videon Chevrolet. I live in NY and was preparing to return my Chevy Traverse at the end of my lease. After having my lease-end inspection performed, Matt from Videon reached out and offered to write me a check for my positive equity in the SUV in exchange for allowing him to buy it out. The process could not have been easier - after a few text messages and a phone call, Matts drivers came all the way to NY to pick up my Traverse. When they got here, they presented me with a check while Matt paid off the SUV directly with GM Financial. Once that was confirmed, he sent me the confirmation, the drivers took the car, and that was that. The whole process couldnt have taken more than 15 minutes and couldnt have been easier. The best part was walking away with a couple thousand dollars in exchange for returning my SUV at lease end (rather than PAYING the traditional disposition fee to return the car, which is what my local dealership had wanted me to do).I could not be happier with my experience. Matt was great, walking me through the process and patiently answering all of my questions. His attitude and helpfulness sealed the deal for me. I would recommend Matt and Videon 100%.
Bob was amazing and helped me understand everything. He also kept me up today with all the changes that was happening with my vehicle. The service was absolutely amazing.
My wife stopped in without an appointment because of a leak in one of the tires on her car. She also had our two year old grandson with her at the time. My grandson enjoyed playing in the kids section of the waiting room while the repair was made to the tire. The service department guys fixed the leak promptly and sent her and our grandson on their way. She was very grateful!
Great experience @ Videon. I enjoyed working with Mark H., he went above and beyond to help me with my trade in and new purchase. Also, a big shout out to the finance team for their work! 5 star, will be back and highly recommend!
Knowledgeable service Team. Went for annual emissions and safety inspection, oil change and tire rotation. Unfortunately my original tires were misaligned, so I needed at least 2 new ones, but I opted to get all 4 new. They were happy to show me the old tires and how the interior radius was essentially bald! Hourly work rates reasonable and they worked until the job was done.
Videon has the best staff. Always helpful and courteous. Thank you for another great experience.
I had never heard of Videon Chevy so when Dan Videon contacted me about buying out my lease, I thought it was just another scam message. I was curios though so called the dealership and spoke to Matt Videon and it turned out some offers are not too good to be true. We live over 400 miles away from Videon Chevy but they made us a generous offer and they followed through on that offer in the time frame we were given. Their drivers showed up looked over the truck, Matt paid off the lease and sent me pictures of the pay off then they handed me a check, it was really that simple. I would definitely do business with them again.
Matt G was great. He went above and beyond to make sure I went home with a car. The staff is very friendly and helpful. A great experience
Matt was amazing!!! They bought my Escalade from me. The transaction was seamless. He explained everything with great detail and followed through. Best thing I did and beat company I have ever worked with.
Went to Pennsylvania from Ohio to buy a car from this dealership. All the folks working here are friendly and project an easy going manner. Mike, the general manager has set the tone making one feel that youre at your home town local dealer. Nick, my salesperson was helpful in every respect of the purchase. Made the process so easy to navigate. Jeff in finance helped secure the best loan rate and got me through the maze of paperwork. Lina, the receptionist coordinated lunch while the whole process unfolded. Brian and Tyler from the detail shop had the car shining and ready to hit the road. This has been one of my best car purchase experiences ever. If Videon Chevrolet has the vehicle you believe is right for you, dont hesitate to try them.
Great service department in Phoenixville. I got a nail in my tire and they were able to take a look at it that day. I really appreciate their customer service.
We went to test drive a car. We ended up buying it after such a willingly and friendly salesman. I love Videon. They don’t play games, they never double team or have a manager come out to negotiate a price. They respect your time, are transparent and make the process easy.
I was overall very impressed with the customer service at Videon, and will plan on making them my dealership for anything I might need for my 18 Equinox. This was my first state inspection in PA, and I felt very taken care of at Videon. Everyone was very friendly and efficient, and I felt like I was given all the information I needed to make an informed decision, and was not pushed to pay for any services I might not want. Thank you!
My recent car buying experience was excellent at Videon. They communicated with me immediately when I was looking for a vehicle. Tom called me and set up an appointment. I really expected the whole process at the dealership to take a long time. In the past it has been well over 4 hrs at another dealership. From the time I arrived test drive and forms I was able to get my new vehicle in under 2 hrs! Which was awesome! The dealership staff was great and they were fair in all aspects of my trade in to the price of the vehicle! Tom reached out to me 48 hrs after buying to see if I had any questions or concerns ! Highly recommend!
Had a really terrific truck buying experience here. Nick, in sales, was awesome and the finance manager, Jeff, was terrific as well. Very clean and very professional. They do not pester you with 15 different people calling you and the service and experience is personal. Fair pricing and very thorough follow through on everything. Highly recommend.
I had been actively looking for a specific Camaro LT1 for almost six months. Im so glad this is the dealership where the deal got done. Mike, Matt, and Jeff are true professionals that delivered a very positive and quick sales experience. Im looking forward to doing more business in the future!! Thanks again guys.
I tried calling 3 Chevy dealers nearby. This is the only place I was able to make an appointment within a week. Their price was reasonable. Great service and the staffs were friendly.
This was my second experience using Videon to service my car. The service was excellent, friendly, completed on time and reasonably priced. Jack took great care of me and informed me of potential maintenance in the coming months.
They are professional, caring, customer friendly and they are VERY honest. They care about their customers and not their pockets. They are very knowledgeable about their work as well as their inventory. It was a pleasure doing business with the company and our sales person Chris was awesome. He got us in our new vehicle in no time at all.
Called for an appointment - was able to get one quickly - was greeted by service tech when I arrived to turn my car over for inspection. Was informed that certain things needed to be taken care of besides the inspection and agreed to have it completed. Service did not take that long and when I received my vehicle back I felt I was given the best care for my car. My wife and I come here because of the convenience and know that we can trust the expertise of the staff.
Staff were personable. Ran into some completion issues but the staff handled everything very professionally.
Salesman Tom was great! Jeff in finance made everything simple and smooth. Overall a great experience buying my vehicle at Videon.
This was my first time bringing my car to a dealership. I called and spoke with Shelly. She was a pleasure speaking to because I was so frustrated because I drive pretty far to work everyday. I’m from Philly, work is between Paoli/Exton so it’s a hassle not having a car. I was able to drop my car off the same day I called. I couldn’t believe it. Other dealerships was booked two weeks to a month out. When I dropped my car off I was greeted the moment I came inside the dealership. I dropped my car off to Bob on Friday, he was great with helping understand the process. My car was ready by Monday. I’m so happy, that was quick. Thank you all for being able to relax my anxiety. I hate car trouble & now I’ll be bringing my car to this location for now on.
Videon Chevy is highly recommended! Especially Nick Mongan, he is a stand up guy! I inquired about a truck from 800 miles away and he didnt hesitate to take care of me. He helped me get detailed pictures, all the history on the truck I asked for and then some! All the way down to the Negations, Nick was able to work with me around my busy schedule! 5 Stars to Nick and Videon Chevrolet!
It was my first time at this location. Everyone was very nice and quickly fixed an issue with my car and did an oil change. Good price, great service. I’ll definitely be using Videon in the future.
All of the service department people are friendly and helpful
Best group of people to deal with. Upfront, friendly and honest people. Will purchase from them again. I will definiately be purchasing from them in the future.
Matt was amazing, him and the finance manager really went over and beyond for us to get our dream family car. Matt even spent 30 min going over all the options and showed us how they work.
Nick was very helpful before, during and after our Chevy purchase! Would definitely go back and recommend them to anyone!
Easy to schedule service on line, car was taken in on time and service completely efficiently, all questions answered without feeing rushed
Very, very friendly people there, Mike, Jeff, Tom, and Neil...They are honest and helpful, my trade-in went so fast and easy with a decent negotiation even when I was a little difficult to deal with but they know how to make their customers happy and satisfied with the deal theyre making.In a few hours we agreed on the price, the car was detailed by the time we signed the paperwork, and the second day I got my new vehicle regeneration.Awesome work guys.I had a good trade-in price and a good buy price as well.I highly recommend this dealership and its team,They are very organized and working with the customer all together like one man with one-word promise and great deals.Thank you guys!!!
They got my suburban in and done the day I called for an appointment. They even took care of a recall I was unaware of !!!! And the price quoted was the price I paid!!! I will definitely keep my vehicle being serviced here
It was so easy to sell my leased GMC Acadia to Videon Chevrolet of Phoenixville. Matt came to my house and the whole thing took about 10-15 minutes. Every transaction was done online at the spot and he was very nice. A couple of days later, he texted me to make sure everything is ok.I will definitely and positively recommend Videon Chevrolet of Phoenixville to everyone.Thank you.
Called to see about dropping off my vehicle for service. I purchased the vehicle here.Service manager never got back to me. I called after 24 hours of no response and he said hed keep in touch. Yeah right.
Took two vehicles in for an oil change and tire rotation on two different days. The first oil change took 1 hour and 45 minutes. the second took 1 hour and a half. An oil change and tire rotation should not take any longer than 1 hour.
Matt Gariti was an absolute help with my new car! He was very professional but also very likable. He was easy to get along with and answered all my questions thoroughly so that I understood everything. I would recommend family and friends to call on him when they are looking to get a car!
Appointment was fast and easy. It was done correctly
Work was completed quickly and under the original estimate. Would recommend for Chevy diesel.
I would just like to say thanks to our salesman Matt and Videon of Phoenixville for marketing the whole buying a new car process smooth and enjoyable!!! Matt worked with us and made it so easy, the only thing I did wrong was not go their in the first place!!! Thanks again and I would recommend anyone looking to upgrade their vehicle to go there first and not waste time at other dealerships!!!! Mike
I purchased a 2016 Prius2 Eco from Videon Chevrolet on 6/15/21. It was an easy, efficient, stress free buying experience. Staff was friendly and professional. Environment was relaxed and spacious. They delivered a super clean and shiny car! I love my new Prius! Thank you Tom and Jeff at Videon Chevrolet😊
Just had the MyLink screen on my 2017 Volt repaired at Videon. They were great to deal with, got me in quickly, answered all my questions and fixed it. So glad to be able to see the back up camera again.
Its 2021 and time for inspection and emissions testing on one of my two daily drivers.. My choice is once again, Videon Chevrolet of Phoenixville. The service was done well and quickly as I like to wait for this service to be done as it gives me time to look at the expanded inventory of new and used cars. Something always catches my eye! The service writers, mechanics and other staff were friendly and professional. Plus its always good to see and say hi to the folks Ive know for years and to meet the new folks as well. Thanks again!
Bought a used vehicle from Videon. The sales team was nice and the process overall went well.The problem came when he had a problem with the suv and we scheduled service. The car clearly pulled to the side but Videon service said they checked and it was in spec. Also has a check engine light on to which we were told they reset it. According to the service guy they didnt check anything only reset the light because someone probably didnt reset it correctly before the vehicle was sold.I drove the car home and it was clearly pulling to the side so we took it to another garage who checked it and confirmed an alignment was needed as it was out. They also discovered there was an oil leak because the drain plug was loose.We do not recommend Videon.
Our experience with ordering and purchasing our new vehicle was wonderful at Videon Chevrolet. Our salesperson (Mark Hutchinson) and the entire financial team could not have been nicer and more accommodating.A huge thanks goes out to the dealership for all their support.Christopher Ritter
The guys in the service department at Videon are the best. Time after time they have fixed whatever problems we’ve had in a quick and professional way. They are also friendly and so helpful.
Tom and the team at videon really broke their backs to close out deal and I left feeling like part of the family. I will be back!
I was passing by the Videon Chevrolet dealership and stopped in to ask about some due maintenance. Their service rep let me know that they had recently started a fast lane service, which meant that I could get an oil change right then without an appointment. While they were changing the oil, the service rep also mentioned that the on-going air bag recall parts were now available in their shop. As I had the time, I took advantage of that work as well. All in all, they took care of my needs faster than I had imagined, and I couldnt be happier with the work performed. Fast, friendly, and customer focused!! CSR
They got me right in to service my car. Shelly was so helpful as she always is very nice. Al perform the services and actually came up to me after the oil change. He also did a once over for me just made sure everything looks good. I know he has received many awards as a mechanic and I can certainly see why. Keep up the great work.
We spent 5 days looking for a car playing the dealership games. Either the car we wanted to see was not at the dealer specified or it sold in the time it took me to get there, even with an appointment!Enter Chris Weightman at Videon Phoenixville, PA. I walked in at 10:30 am and by noon I was signing the papers to a better than expected car for much less than I expected to pay. I’m just sorry I didn’t go there first. Thank you Chris and Videon! What an easy and amazing experience it was dealing with you guys!!
I had a great experience at Videon. Thank you Chris for making everything so easy! I appreciate it.
My turn signal light bulb was replaced and didn’t have to wait that long. Friendly, efficient ppl.
First class experience working with Videon Chevrolet! I made an initial inquiry online and someone reached out to me within an hour. Nick, my sales consultant was outstanding. We were in constant contact throughout the process. Nick couldn’t have been more helpful in answering all of my questions ahead of time as I was driving from an hour away to look at a vehicle. No high pressure sales, all around friendly staff. Clean showroom and great new car inventory.Couldn’t be happier with my new truck and I will definitely be recommending Nick and Videon Chevrolet to my family and friends.
Excellent service with great caring people like Shelly in service!
Excellent experience with the detail service from Videon Chevy. They detailed our Jeep Patriot and Chevy Silverado. Both vehicles look like new inside and out. Highly recommend!
Jack was super helpful when my car was towed to Videon Chevrolet! Great place.
Very friendly people that also know what you need to know about the vehicles. Theyre reliable; my family and I have bought the last 5 cars from this location and never had a problem. Ill continue to get my vehicles from here as long as Im in the area
I had a great experience leasing a 2021 Equinox with Tom Robertis help. Tom was calm, patient, and professional throughout the process. I hope this experience continues.
Nick and the entire staff at Videon Chevrolet were fantastic to deal with. I found them to be knowledgeable and followed up immediately with me. Highly recommend!
I was taken care of in a timely fashion. Everyone was friendly and courteous. I am an elderly gentlemen and walk slowly. Shelly drove my car over to me, which I really appreciated.
NICKOUR SALESMAN WAS RESPONSIVE AND KNOWLEDGEABLE. THE PROCESS WENT WELL AND WILL RETURN IN THE FUTURE.
Videon was so professional and not pushy like most car dealerships. They made the painful process of buying a car easy. They were willing to work with me to get me the best deal. I would highly recommend Videon to my friends and family!!
Great service rendered and so professional.
Chris and the videon team made my experience quick and easy. I live almost 2 hours away and I was able to complete most of the transaction remotely. All I had to do was drive there in my trade and pick up my new Jeep. Thanks for your great and friendly service Chris!
Usually when I go to my home dealership (not here) I feel like I’m getting completely scammed and they take advantage of me because I am a female. Here at Videon of Phoenixville I got the friendliest/ most helpful service I’ve ever gotten out of the 6 years of being with Chevy. I will definitely start coming to Videon for all of my car needs! Thankyou it’s highly appreciated!
Couldnt ask for a better car buying experience. From test driving the car to the paperwork and pick up was smooth. The sales guy Mark H. was knowledgeable and friendly. He knew the car well and helped me get aquatinted with all the extras. Could not recommend the Videons dealerships more.
Nick and the whole team were so accommodating and a pleasure to work with. The whole experience was no pressure and so easy. Will be back!
Work was done as promised in a timely manner and fairly priced. Thank you! Service rep in the office wore mask over mouth but not nose and the rest of the staff had no masks. Not appropriate for public service office. Its a closed space with a lot of people. I wish it was different and soon we will all have vaccines but we are not there yet. Also, after I originally posted this review I was advised there was an air bag recall for my vehicle which does not show up on national recall data base. It seems I cant go here again which is fine. No problem.
My oil change and st inspection went well; but again I mentioned that there is a tire sensor that is not working but I am not sure which tire since the last time they shifted the tires around they did not align the sensors; I left with a bad sensor still saying zero pressure in RF.
Drove an hour out to this location for a test drive and walked out with the car! Not once was I pressured into buying it like I’ve experienced at other dealers. Also, staff were friendly and accommodating to my needs, including offering to drive the vehicle back to my home for a surprise reveal! Would highly recommend Videon Chevrolet of Phoenixville!
Videon was honest and clear with work needing to be done on my car. They gave me several options before labor and parts to fit my budget. Thanks for a great experience.
It was a pleasure dealing with Videon to buy a 2019 Dodge Grand Caravan for my business, my sales associate, Matt was very knowledgeable and great at getting it done! I would surely recommend them!!
Shelly was very accommodating. My son had an emergency while my Camaro was in the shop, and she immediately told me to worry about my son, not picking my car up. Sounds like somethings so small but it made a huge difference to us. On top of that, I was really excited when I picked my car up and they washed it! Again, something so small and insignificant to most, really meant the world to me after dealing with stress all week.
Excellent service every time we need routine service. Clean waiting room and couteous employees.Arnie and Mary Riisen.
I have been involved with the purchase of 6 vehicles since VIDEON Chevrolet has been open. I keep going back to VIDEON because they are great to deal with in Sales and Service! My salesperson, Mark Hutchinson goes the extra mile to make sure the deal is right!
I recently bought a Blazer from Videon and it was a great experience. Matt G. and the team took good care of me, and I would recommend them to anyone!
These guys were so helpful. They let me and my wife take a vehicle home and try it out and then helped with the decision making so much! We spoke with them about different options on pricing and they were very kind but also direct and it was very easy to come to a decision. I love local places and this is one of the good ones!
Nick and Mike were helpful and patient with the process. They was very easy to work with and gave me some helpful recommendations, of course the recommendations worked and was able to buy my Caddy. The rest of the staff were very welcoming, respectful, and courteous! Thank You Nick and Videon Chevrolet!!
I called Videon in 3/2 when my check engine light came in. They were able to take my car in right away and fixed the issue within a few hours. Even gave me a ride back and forth to my house while I was waiting. Thanks to Shelly and everyone at Videon Chevrolet.
From the first time I contacted Videon Chevrolet I spoke with Nick Mongan and I knew right away this was a dealership I would want to do my business with they were very professional and knowledgeable and made the process of buying my vehicle simple and flawless I didnt have to spend 3 hours at the dealership I took my test ride by the time I returned they had my financing set up its quite simply the best buying experience Ive had in 60 years of buying automobiles I would recommend to anyone thats in the market for a vehicle
They have the best service department of any Chevrolet dealer in Southern Pennsylvania.
They gave me an honest answer and honest price. Wasnt that long of a wait. And after going to two different shops and getting two different answers. I come here, get the rest get answer and my car is fixed.
Videon Chevrolet in Phoenixville is one of the best dealerships in this area! Super friendly staff and professional atmosphere! This place is clean and very Covid compliant. I had my car inspected there today. It was done in a timelymanner with no surprises. I would highly recommend Videons to anyone, for service, repairs, or sales! They have new and previously owned vehicles on their lot, and they really go the extra mile for their customers!
Excellent sales team, dedicated to listening to the customer and meeting expectations. I thrilled with this purchase. Highly recommend Videon Chevy!
It was great nice and easy, my concern was taken to heart
I have no complaints at all. They put me in the truck I’ve been drooling over, they did it at a great price too. 10/10 would recommend! Stop in and see Chris!
Answered all my questions and made other recommendations, which I appreciated.Thank You
The salesman, while a nice guy & well intended, was unprepared. New car was not ready. We waited a day or two for 2nd set of keys. You/he had 3-4 days in advance to prepare
Tom Roberti was friendly, professional, and not pushy during the entire process.
Purchased a certified preowned. It looked brand new inside and outNick and Jeff made this experience a pleasant one. Would definitely recommend them
Did a good job.
Bob was very accommodating with me schedule
Bought my 4 cyl 2008 Chevy Malibu new and at about 75,000 miles this dealer replaced the original steering shaft sensor part, which was still working, for free as part of a Chevy recall with a redesigned version of the same part. This redesigned part only lasted about 49000 miles before at this visit I had to have it replaced with the redesigned part again but this time at a cost of over $600 for parts and labor. It looks to me like I could have saved quite a bit of money if Chevrolet just stayed with the original part.
Shellie was great. Nice person and knowledgeable. She got me in fast and everything was done well. Having been to this dealer before, she is the friendliest and most welcoming! Nice job.
Working with Chris in sales was wonderful. He helped me navigate the end of my lease and find a new vehicle to lease. The best part was that I was in and about an hour (including test drive). Great experience - highly recommend!
I had been to another dealer this day and after they had lied to me and then sold the vehicle I wanted I called Videon and went to see Mark and Mike the sales manager and the professionalism the both gave me calmed the anger I had from my previous experience. They made the deal happen and wanted to make a deal which made me work harder at creating a deal for them. Thank you Mark, Mike and Videon your hard work and professionalism were exceptional! I love my Durango
Sold my vehicle coming off lease to Videon working with Matt. Great process, good working with Matt and his team.
I dealt with Mark. He is the best very nice and he helped me with getting into a new car hands down best experience buying a car. I would definitely buy another car from them.