Gayle was very nice and informative - however the cost for the tax prep outweighed the benefit. Over $300 to have my taxes prepared - keeping in mind my taxes are not complicate, only one source of income, one dependant and no deductions other than the standard child tax credit.I will not return to H&R block in the future - why when I can pay half the price to support a local, independent tax preparer.

Don has always been very honest and helpful.

Gale is the best!! She makes it super comfortable and shes very helpful. Go here if you want to file your taxes stress free.

HNR has never failed me.. for years and years, experience has been great. and Don is a good, down to earth guy.

We have been seeing Bill Mertens at Block Advisors (Ray Rd/48th St, Phoenix) for several years. We have always been treated fairly and suggestions made to help with the next years deductions. We will be seeing Bill next year and in the future.

Knowledgeable and friendly service and suggested extra avenues we could go down to get more money back from a previous year.

Have been going to Gayle Hubbard for years and always very satisfied; would not go to anyone else!

My tax advisor Cathy gives excellent service and is helpful in all areas of concern when I have them.

Very professional and knowledgeable. The best!

Don is kind professional and knowledgeable. Best tax preparer I have had.

Our Block Advisor, William Martens, is always professional, friendly and a great source of tax information.

Really comfortable atmosphere, clean office and friendly personnel. I felt welcome there.

Very notable about her job and respectful and fast knowing about her job

Very helpful in her understanding of business tax.

Gayle was very efficient and knowledgeable. Her years of experience gave us confidence in her service she provided.

Gayle Hubbard is a very professional tax advisor. She is patient and thorough.

Gayle J Hubbard is very knowledgeable and a pleasure to work with.

Didnt feel any different than doing it via TurboTax myself at 4x the cost.

My tax Person is really great

Bill knows what he is doing GREAT JOB BILL

All was good.. Bill got all the refund he was able to get for me... there was a couple of things that I didnt know we could use to get more of my money back from the IRS....

Gennifer Robles is our Block Advisor, and she’s been a real help. We’re like most, young, parents didn’t educate us on finances/taxes, so we’re learning. She’s been a huge help answering our questions that day and after when we had questions or needed advice. Most taxes advisors aren’t educated in multiple states taxes, but she is and that’s a tremendous asset for her and us. Thanks Gennifer! 2 years and counting we still come to her no matter where we move in the valley!

My tax consultant was extremely professional and communicative. Everything was explained in a way which was understandable to a layperson. I greatly appreciated the time spent in explaining the documents.

I think Bill Mertens is wonderful. He does a great job with my parents taxes and has done a great job for years. Its a long drive to get to him but totally worth it every year.

Don was great to work with!

Gayle Hubbard has been our tax adviser for several years now, she is the most knowledgeable, professional, yet personable adviser we had ever dealt with. We really appreciate all of her expertise in processing both our business and personal tax return. She is the best :)

I feel confident in my return. My advisor truly wanted to help me get things done right and save me money.

Don is very professional and a pleasure to work with.

Bil Mertens is absolutely the best. I could not do my taxes without his help!!!! We have been having Bill do our taxes sine 2017 and he is the best! Before that we used Turbo Tax.

Professional knowledge. Politeness. Friendliness. Clear explication and guidance during the entire process.

Gayle is absolutely fantastic! Smart, engaging, knowledgeable, efficient and proactive. She also takes the time to provide education and explanations that my husband and I can use for planning the next tax year. Always a terrific experience.

Ada was incredibly helpful and a true professional. I appreciated her helping alleviate my stress around tax season and even helping me get a refund when in previous years I have ended up owing money (most likely from my not knowing how to get the best credits and deductions). I am very grateful for this service as I feel as though my taxes were and are in much better hands!

My tax preparer Gayle Hubbard.

Mr. Bill Mertens!!! The BEST Tax Advisor!!!

Been going to Gennie Robles for 10 years. She is the best. Very professional and helpful. Being a Merchant Mariner my tax situation is often confusing. She us up to date with all DOT rules and regs. Actually look forward to tax season knowing I have the best helping me. See you soon Gennie.

Its always easy for me to get an appointment. My tax advisor is always knowledgeable and can answer my questions confidently.

My tax adviser, Robert Spahr, is awesome. He takes the time to make sure I understand everything (a Herculean task, I assure you) and helps me figure ways that will better serve my financial needs throughout the year. I am fully confident in his abilities and trust him to help me do what is best for my familys taxes.

Very thorough, awesome customer service, clean environment. Coming here next year

I came in with little notice and got greeted with a smile and a hand shake. Gennifer took care of me and got my 2016 taxes fixed so I got a Max amount needed .Im happy and will be back as I have been for the last 5 years. 10 out of 10 on service and knowledge.

Easy and helpful.

Depth of knowledge.

Arnie is a great at his job and that is why I will be back next year. Thank You

Good, professional service!

Gayle is very professional and efficieny.

Gennifer Robles at Block Advisors has done my taxes 3 years now. Gennie provides reliable and accurate tax filings. I highly recommend her.

Friendliness, timely, accurate

Bill was very good with explaining everything to me. Also, he worked with my crazy schedule

Cathy Manhard was extremely patience, my husband and I challenge her a lot w/multiple questions for a couple of days and she was always willing to help and also willing to research and she always answered every single question had. Were glad to have her as our advisor.

They get the job done!

Robert Spahr’s knowledge and professionalism is second to none.

Bill Mertens is super. We appreciate all of his help. We could not have accomplished our taxes by ourselves. Debbie & Bruce

I have simple taxes so I could do them myself but I like my tax preparer and like having someone Im comfortable with preparing my taxes and being available to answer any questions I have.

Amazing customer service, very professional. I was helped by Lindsay and Gennie. They took care of my taxes and gave me advice on what I can do better.

Gayle was wonderful it was my first experience with a tax advisor and I will definitely be back. She made the whole process easy.

Ive been having Gayle Hubbard do my taxes for around five years now, and she does a great job.

I like my advisor.

We were misguided regarding charitable giving to defer az state taxes. We made the giving brought in the information with the codes and then was told that we couldnt utilize the credit. Tax advising didnt occur for us and the level of customer service was lacking from the advisor.

The evaluation of our financial status and the recommendations were excellent.

I used your service for the last 4 years and have been vary satisfied with the service.

Robert has been an excellent tax advisor, he was friendly and knowledgeable. He will most definitely be recommended.

Robert Sphar was very professional and extremely helpful been doing my yearly Taxes last 3 yes this makes 4 thank you for your help and proficiency.

I have used Rodney Carter to do my taxes for many years and appreciate his expertise.

Feeling comfortable with mrs. hubbard.

Bill Martens is very knowledgeable and I am very happy with the excellent customer service that he provides

Got a exemptional service from Robert Spar . He was very courteous and friendly and answer all my question.

Bill Mertens

Xxxxxxxxxx

Gennifer Robles we go where she goes she is the best now one like her

Quick and easy

Hated it!!Had a 4.45PM appointment and was made to wait until 5.30PM, I walked out at 5.35PM because my consultant had not even bothered to tell me how long more I would have to wait.We just sat there waiting and waiting and waiting. Nobody bothered to even tell us how long more we should wait.I will find a place that had a tad bit of professionalism. Not a run down, low lying, unprofessional place like this. Customer service is less than ZERO.

We were very happy with Gennifer and her knowledge of our business filing!

Scheduled an appointment, was told it would be just a few minutes as the tax professional was wrapping up a different client. After waiting for 25 minutes I was told that it would be another 20+ minutes before I would be seen. Wont be going back there.

Robert made our experience enjoyable and was very informative and answered all of our question.

Bll Mertens is the reason well return next year: hes the best.

Gayle is so helpful and puts as at ease. We trust her advise!

Very knowledgeable and was able to answer all questions and explain everything to me very thoroughly

Gayle provides excellent service and advice!

Have been with great for many years. Love her

Do you really think that we would drive 60 miles round trip to have my taxes done, if i were not totally trusting and totally comfortable with h & r block.

BILL MARTENS HAS BEEN MY TAX AVISOR FOR OVER 10 YEARS. HE IS BEYOND EXCELLENT. HE IS THOROUGH AND CAREFUL WHILE GETTING YOU THE LOWEST TAX POSSIBLE TAX. I MOVED FROM CHANDLER TO SO. CALIFORNIA AND KEPT BILL AS MY ADVISOR. USE HIM AND BLOCK ADVISORS!!

Robert is always professional and knowledgeable, and it was a pleasure working with him. Thank you!

My advisor was polite, knowledgable, and respectful. He took the time to make sure that he understood my tax situation and informed me of my choices.

Friendly service with a smile. Willing to go the extra mile.

Im comfortable and trust block advisors with my tax preparation. I felt that the price is on higher side compared to competitors .

We loved our experience

Using these people at this branch was the worst decision ever. First of all, our tax preparer, Ed, completely screwed up our return. Instead of getting money back from the state of Arizona, he had allocated things such that Arizona thought we owed them $1200. I had to sit there and go through everything and FIX his errors while at his desk. He also could not figure out how to enter in bank account information from a canceled check (he tried 3-4 times before figuring out what number was the right one to use). After finally getting things to a point where it was supposed to be corrected, he made us think that he had fixed everything that day. Oh man, that was wrong. One month later, I call to check on things given that we had not received our refund (the manager of the branch, Julie, is non-responsive), only to find out from HR Blocks national 1-800 line that Ed had never submitted an amendment and the original return had been submitted. Three weeks away from April 15 and things still havent been resolved. At this point, Julie is not responding to ANY emails or phone calls, and Ed is silent as well. Our return was supposed to go to Rodney to double check, and he hasnt gotten in touch with us at all. This is the worst customer service experience I have ever had, especially given that this was all their fault! BEWARE- DO NOT GO HERE!

Why, Mr. Robert Spahr. My 20 something son is a loyal customer as well.

The H&R Block advisors are exceptional. Bill Mertens was thorough & took the time to explain every aspect of my tax return. Keep up the excellent work!

H&R Block has been my tax preparer since 2027 and you cpuld not pay me to change.

Arnie Wipf is great!!!! Hes prepared my taxes for 3 years and I will keep using him as long as he is there

Ginnie has prepared my return for the past 2 yes. She is knowledgeable, provides guidance and suggestions.

Bill Mertan very knowledgeable and a pleasure to work with.

Check the price on each form they do! Their computer basically is ripping people off! A $28 form ended up costing $100 in the end and they basically had no explanation why it was being charged that way! I seriously doubt if I will ever go back to H&R Block again! Unbelievable!

Less than 30 mins of work, 380 dollars for 4 documents. Way too expensive for the amount of work and the time in which was spent on it.

I have always trusted H&R with filing my tax returns.

Gayle is AWESOME,accurate and totally on the top of her game

Knowledge and expertise of tax expert/adviser

Bill was awesome, very knowledge,sincerely helping youno

Weve gone to H&R Block for a number of years previously. Last year we used H&R Block online, although we got our refund, the hassle just wasnt worth it. We will be using H&R Block tax pros from here in out again.

Good and friendly service.