Nothing but good things to say about this fitness club. Especially the manager Chuck. He has been extremely helpful with tips and advice to better my workouts and overall fitness progress. Wish there was more people at the club like him. His selfless, encouraging, motivating and knowledgeable demeanor makes him a great asset to any gym. You should be ever so lucky to have him a part of your team. Every day I come to work out it’s such a pleasure to be around such an outstanding individual like himself. Thank you for having such valuable member here to create such a positive and vibrant experience each time I come to work out👍🏼💪🏼

This gym is always busy. I came on a late Sunday afternoon and it was still busy. Nobody re-racks their weights and they stay strewn about. Cleanliness is fair at best. A lot of the cardio machines do not work properly. I wish I had another option.

This is my all time favorite gym! Chuck goes out of his way to make sure that I always have the best experience. He is knowledgeable, concerned, and makes you feel like family. Chuck also set me up with the best trainer I ever had… West!

I want to thank Alberto for his great service. We went with my wife and her brother and he was able to work with us to get the best solution. Great facility and excellent service!

Super awesome staff! I wanna give a shout out to Chuck! Chuck is a super awesome manager !from the first day I walked in I always felt welcomed and like i had a little gym bud. I always tolD him how my work out went and he would help me with nutritional advice when I needed. He was kind enough to help a good ole college kid out and hook me up with some good deals. When I didn’t know if I had correct form for a certain lift I would come have him help me out and he was always willing to. If you’re new to the club ask for chuck!

This is by far my favorite LA Fitness! This facility is very clean and the staff is great. Chuck is awesome. Very personable and welcoming every time I come in. Highly recommend!

Chuck is, without a doubt, the main reason I got a membership at LA Fitness. He is courteous and knowledgeable in a non intimidating way. I like this Gym and Chuck so much that I bought my friend a membership here also. Highly recommend Chuck at LA Fitness.

Came late one evening to talk Membership. Chuck sales Mgr still greeted warmly, kindly w full info and a quick tour. WOULD have joined, because of this, except all LAFitness Gyms need interior renovations, big time. Dated and worn finishes mostly. Redo locker rooms. Remodel like other 21st century gyms.

7ave and camelback la fitness has all you need never have to wait on equipment. Staff is helpful. Ask for Chuck he will make sure you are taken care of, I appreciate his help.

Chuck is awesome. Super helpful picking out the right plan that fits my needs. Always pleasurable and wearing a smile.

Chuck is a great manager at this club. He always goes above and beyond to make sure that my experience at the gym is optimal.

Good experience with Chuck. Always took the time to find out what I needed and responded accordingly. He never seems pressured though I am sure he must be at times. The club itself offers a lot of facilities for the price, especially in this Central Phoenix location. Swimming, basketball, racquetball courts, studio and heavy bags along with all the expected cardio and weights equipment. Recommended!

Walked into this LA fitness a couple months ago and met a guy named Chuck who was well versed in his field and set me up with a great club membership ... I’m really happy with his professionalism and how he handles business ...

I wanna thank the staff at this LaFitness. I want to personally thank Chuck because I sent someone in and he talk to this person and helped me save there life and he is a very Motivational guy and thank you for having this guy at this la fitness.

I had an issue with my membership and called them to see if there was anything they could do about it. Michael one of the managers took care of the issue immediately for me. He was very friendly and helpful the whole time. It actually shocked me compared to previous interactions with gyms in the past. Definitely recommend this gym for the customer service and how clean and well kept all the machines are.

Great place to workout especially on the off peak times (evenings and Fri-Sun). Folks that talk about mask enforcements havent seen people passing out on cardio machines from oxygen deprivation. If you want to protect yourself - wear a mask, social distance, sanitize, and care less what others around you are doing.

Chuck and Braxton are both very helpful the gym is clean they are all professional and very friendly. They have givwn me great advice on exercise and diet adjustments, they are very knowledgeable and there techniques and skill show in there appearances.

This is a nice place to workout it has multiple nutritional stores available in the surrounding Areas with in miles of distances

I had a great experience interacting with Chuck Hungerford of the LAF team. He not only showed me around the club, but also offered very useful and pertinent advice on fitness aspects especially weight training for a specific sport. He demonstrated expertise and knowledge of fitness and training and was able to answer all my questions and concerns. He also helped me connect with a couple of gentlemen that played racquetball on a regular basis. So, thanks to Chuck I am a happy member well on my way to making LAF a regular part of my routine.

Great facility. If you come in ask for Charles Hungerford nothing but great service from this dude

Be great to have basic etiquette signs like No braying into your cellphone i. the whirlpool and No personal music on loudspeaker in addition to other music

It was awesome had a great time.The fitness staff was great..

My favorite gym. Always clean many machines, and classes. This will always be my home gym. The staff is extra helpful and friendly.

Only moderately safe. One had to avoid 5 or 6 people who don’t know their noses are connected to their lungs and wear masks below their noses. One can be there several hours with no safety announcements. So take safety into your own hands.

I have been trying to figure out Gina (the old spin instructor’s) name or email. They won’t share that information with me. It’s a gym not the FBI. I just want this information so I can try and find her. She made the best play lists. And now that we are in a pandemic I was hoping to find her to see if she’s doing any virtual classes. If anyone has any information for her, I’d be grateful. Thank you!

Love the burn 🔥

I like the location and the the gym overall. However, most of their treadmills are unbalanced for running. The treadmill shakes as I run on it. I complained multiple times to the staff about it and nothing was done about it. Maybe overweight people keep breaking them down, I am not sure.

Great place to get your workout done, they been keeping the club clean as always, staff its not that bad but sure they could be a little more friendly towards their members and machines are allways been taken care of them when they brake..

I was in Phoenix for my birthday weekend and I was staying with a relative so I needed somewhere to workout. This gym had a pretty reasonable daily rate price and the gym is amazing. All newer equipment, its huge, way better than my gym in Michigan. Ill definitely come back to this gym whenever I come to Phoenix;

They have everything you need including a swimming pool, but its a little smaller than others.

Good gym, not super busy all the time. Lots of parking

Pool water is sparkling clear and the water temperature is ideal to swim laps.

Wheres the ZERO star button?Started my membership January 2020 (bad timing), stopped going in March (covid), ended up paying for like 3 months that I forgot about because they would only pause it it for 3 month at a time, my bad.Now I am moving out of state and need to cancel...Canceling requires that I show up IN PERSON, MON - FRI 9-5 AND SPEAK TO THE OPERATIONS DIRECTOR... DURING A PANDEMIC.This is a policy solely designed to mak the process as difficult as possible to scam more money out of people that want to cancel.Do not give these grifters your money.

The people working there seem nice. I honestly dont go outside of my personal space much, just want to workout hard and get my results. I hate seeing women in the mens locker room. It happens all too frequently and will be my reason for quitting once MountainSide Fitness goes in down the street.

Pretty decent. Doesnt have a stream room. Clean. Not too crowded late at night.

Many group class options and great Zumba and Yoga teachers!

In this place someone stole my wallet with my money and my car keys, be careful!

The walls of the jacuzzi are very dirty, they had a long time to clean and they did not, it is a very dirty place

I had to move out of state due to a family emergency and was told I had to go in person to cancel my membership. I was in town that day and went to the gym to do that. Today I got a call from someone named Julian that was super unprofessional, rude, and insulting trying to get updated card info from me. When I told him that I cancelled the membership in person he said that I didn’t and began arguing with me. He then said I had to go into a facility to cancel it but the nearest one to me is over 200 miles away. I advised him again I already did that and he still argued with me. When I asked for a manager he said he was gone for the day already and I’d have to call back tomorrow. Never again will I go to an la fitness.

Always an amazing time at LA fitness

LA Fitness has 6 feet apart circles on dance floor for Covid. We have to wear masks and we get our temp taken when entering the front door. Some people stand in other peoples circles while dancing, and some buy stylish plastic masks which the CDC doesnt allow. Its fun but irritating cause if we were sick we would be coughing, unable to breathe and be home. Im. amember 25 years of LA Fitness/ Esports, and Iam also an EOS member as I am Fitness Certified Instructor thru LA Fitness & Zumba Certified thru ZIN. I love this place cause its open 24/7! YES to FITNESS!😃😝😘

Thank you everyone for motivating e to stay fit and healthy happy holidays !

People are being diligent about cleaning machines after they use them. Saw a few people not wearing masks properly though. Ugh

Never sign up for this place. I have been trying to cancel my membership for months and they refused to do it over the phone, lost my certificated letter and the manager has been unavailable the last 3 times I went in with the cancelation paperwork. Absolutely trash customer service.

Great classesDuring the pandemic a review included an opinion on who should be wearing masks during a mandate by local government. This review also included pictures of people in the gym. This is a privacy issue and this reviewer should be banned by Google and by the gym for violating these rules.This gym has done everything to promote safety during this time. Providing cleaners and class limits and spacing for social distancing among other procedures. Please dont tell lies or take pictures of clients without their permission.

I was hyped when I discovered this gym about 4 years ago. Its close to where I live, spacious, & getting an intense work out there has never been a problem...until now.I feel like the mask requirement radically alters the contract that I signed because, quite frankly, it is impossible to establish high level intensity when my oxygen intake is severely restricted.Im not a prima donna who has a problem with mask requirements in public places. I wear mine and quickly remove it at the first opportunity to.I understand that, in some regards, L.A. Fitness is powerless to modify this public health mandate, but I think their email to customers informing them that billing will renew this month is impersonal and unfair given the circumstances. I sure as heck didnt fork over $300+ for initial membership fees thinking I would have to settle for mediocre workouts. Why not instead offer members a courtesy trial period: Try it out and see if it works for you-- if not, we can freeze your account free of charge?

Love the zumba classes!!! My boyfriend prefers the equipment better than other gyms in Phoenix

Great gym and great atmosphere. My only complaint is how new guest are treated. I simply wanted to add my girlfriend on to my account but was told she needed her own membership for a multitude of bad reasons.

Stopped caring about masks, obviously does not care about their employees and customer safety... canceling membership

Just joined up but it was recommended to me by a friend. everything I have seen so far is pointing to a great ongoing experience. just wish it was open 24/7. will just have to live with a large pool and a friendly helpful staff.

I live in this area and this location is convenient for me. It is very small for the amount of people that workout. Everything seems dirty inside from the workout machines to the free weights. Honestly, why do they have someone covering the front desk? There should be another way to check in. This place needs an update.

The club itself is great, the members not so much. People need to re rack their weights where they belong.

Is the basketball area crowded

La fitness enforcing masks when its legally required. A whole class was not wearing masks and no one bothered to say anything. AND while Arizona is the new epicenter.

Its a pretty good gym. Its usually very clean, and if a machine is out of order its typically fixed quickly. I wish they had more sets of lower free weights in the 15-17.5 range, as those are usually being used, but other than that I think its a good place to work out.

What is with people hogging the spray bottles as if they own them?Also, wouldnt it be nice if the trainers could walk around when they arent training people & replace the weights that are casually left everywhere by selfish guests? Days & days can go by & I can see the same weights in the same place. Just a suggestion?!

Lots of people either dont wear a mask at all or have their mask covering their chin only. Employees dont enforce mask requirement. Dont feel safe working out at this location right now.

Always will be my number one gym. Love it here. Mask wearing is hard to work with but will adjust to it

Good facility, parasites tryin to con on membership.

WARNING: Do not, by any means, give these guys your real phone number. They will perpetually call you with their latest promotions, even after you ask them to be removed. Last call was from Aleck(?) who is a director, and should know better??

The stair machine is Been broken for almost 2 weeks, and my question is why can you guys switch them with the ones arent being use because of the social distance. 50%of the cardio equipment can only be use so why can you keep up with the maintenance of the other 50% that can be use..

I’ve been a member of LA Fitness for about 15 years and I love this club they have a variety of different machines to work on and A variety of different Arabic classes To participate in The instructors are always very kind and helpful I will especially love the spin cycle classes they usually have a class every morning at five and 9:15 AM the club is very clean and it’s not a meat market very nice layout

Lots of good equipment here, not all of it well maintained, but mostly fine. Clientele is not the most considerate, weights are often left lying wherever, especially dumbells. Above all they need at *least* one more squat rack. All three are in constant use, and you usually have to wait if you want to get on one. Pool is decent, getting crowded though.

Lamar the membership director is a very nice guy when me and my friend first got here at LA fitness we didn’t know anything and he helped us a lot he answered all that we have to ask and it was my pleasure to meet him he is a very nice guy and I feel welcomed to this fitness because of him thank you so much Lamar💚may god keep blessing you with a good heart

Super rude and belligerent sales people. Would not recommend this location.

Im most familiar with the LA Fitness gym at 22nd Ave and Northern but have been to several other locations and they all provide a great workout experience. Whatever your exercise program, LA Fitness can accommodate you. They have a huge swimming pool, racquetball courts, stationary bike room, instructor-led aerobics classes, and a basketball court. This is in addition to a vast array of exercise equipment and free weights. After a hard workout its great to take a hot shower or enjoy some time in the sauna. The staff is fantastic, very friendly and willing to help in any way they can and they work hard to provide a clean, well organized area to work in. You also meet a lot of other fitness enthusiasts and its great to get to know them and share workout tips with them. LA Fitness makes working out fun and really enjoyable.

Great gym, great people, and great workers

I switched here from planet fitness a week ago and It was one of the best decisions I have made in my life. The staff here are some of the most friendliest people you’ll ever meet. Vanessa is super friendly and will show you the juice bar and all of the nutritional info helping you get what you need. Chris is super amazing and he taught me a better way to build muscle for hypertrophy workouts. Braxtons substitute trainer who trained me (he had slicked back hair and a beard) helped me with my workouts and showed me how to do my workouts in a better form. When I was at Planet fitness aka capitalist fitness, I was doing my hypertrophy workouts too fast to where I ended up only doing strength workouts for the last couple of years barely building any muscle and not ending up building the amount I should have for how long I was there but now I have gotten a lot better to where I do my workouts at a slow and moderate efficient pace where I feel the burn. If you want to improvise your fitness levels, come to this location. It will change the way you see fitness and you will see yourself doing a lot better. They have Zumba and yoga classes too that come with the membership that are fun. Planet fitness is cancelled, this place is hired.

I have cancelled my membership and personal trainer 3 times and have repeatedly been charged hundreds of dollars a month. Horrible customer service

This place is pretty cool, I get motivated catch a cool when I workout, I go almost every day as soon as they open Im one of the first to walk in.

Its awesome

Helpful staff. Good equipment. Things have really cleaned up.

Well maintained, friendly staff. Hard to find certain attachments for cable machines. Could also use a better selection of heavy kettlebells.

Great place.

The gym is fine but know that many people get $25/month, no contract memberships through their work, and you shouldnt pay much more. Also the trainers are just hustlers who will cold call you and tell you untrue things (you cant lose fat on a diet) to lock you into a $2,500 contract. They pull all the car salesman stuff, let me talk to my boss, etc. Dont talk to them.

I go here often. The kids play area is well kept and staffed with friendly people. The excercise equipment, weights, and racquetball courts are also kept in good shape. Cant speak much for the locker rooms and all that because I dont typically use them. When I have, its been a good experience. Clean, with fancy wood cabinets.

One of the cleanest LA FITNESS we have been too. Parking and facility are all great.

I come to this location due to convenience. This gym is huge compared to other locations I go to. The machines are in good condition. The bathrooms are usually clean and in order. There is a sauna at this location as well as a basketball court. I try to avoid busy hours so I don’t have to wait for equipment.

I luv the cycle class Saturday morning 915..Best instructor !

Other than it can be crowded during peak time its pretty good. The lap pool is nice and people seem to be nice. Place is very large too.

I don’t recommend to anyone!!! LA fitness it’s really scam! Don’t get Membership with them they’ll tell you signed agreement and that is the big agreement even worse then contract because you have to pay two months upfront and you won’t get your money back don’t ever signed up for a membership go to planet Fitness or eos fitness it’s way better with no contracts and no annual fees

Good gym to work out in.

Good Chain,worked 4 me especially lyfting can stop in and treadmill,stairstep,weights all over town and driving 3-4hrs

Great customer service ! Felix was extremely helpful and very professional. Thank you !!

I have left my wallet in the gym it was just a card holder and after 10 min i returned to the gym and i couldnt find it. you need be very careful when you go to this gym horrible experience i had

Dirty filthy gym they dont spend enough money on maintaining the facility. Workers are overloaded they need to hire more help to maintain the facility to keep it healthy and safe its not their priority. The priority is to keep the facility open with little cleaning staff as possible. Ive noticed that at several locations. It doesnt matter what time you work out .if youre paying the same price we are all entitled to a clean safe and healthy gym including the locker room .The ones that actually doing the work are overloaded corporate needs to release more funding. hopefully we will have more competition in the future that will prevent places like this from being open.

This is honestly the best LA fitness in Phoenix. If you disagree, go and check it out you self! What I love about this gym is the cleanliness! Aside from that, it has no carpet that stinks. Almost any other LA fitnesses out there has stinky carpet. It also provides free wifi. The gym is huge! I love this because even it its peak hours, you will still find a machine. This gym is super friendly and LGBT friendly. I have made super nice gym buddies over time and when we miss a workout, they always ask me where Ive been!! Super nice peeps. Best LA fitness.

Brian the trainer is amazing. The gym created some miscommunication with me around the personal training contract (12 months no cancellation options). The gym has since helped solve the issue, but just was an unfortunate situation.

Super small sana, need to improve oversight of proper/safe use of spaces ie free weights in raquetball courts etc.

Gym is very clean now, the club staff is on top of it disinfecting everything

Been a member since 2006 and havent had any problems like lost people say they have. Have never been overcharged, frequently used various facilities throughout the valley. Always very clean and up kept. Welcoming staff and trainers make it an friendly environment to exercise. Most if not all locations have pool and/or a sauna. Basketball and racquetball courts are just as frequently available. All for 24.99 a month, not to bad of a deal. Have and will always recommend!

Seriously run the other way. Good luck ever canceling your membership. I have been attempting to switch gyms for the last month due to the fact they seriously overcharge, and Ive been told my membership has been cancelled twice now wth no luck. Good luck getting in touch with a manager either to resolve your issue. I was told a manager would call me since conveniently they werent there the second time I went in to issue a refund, and that never happened. I called a second time because theres no way Im wasting more of my time going in and was told the manager was on the phone and would call me back, that never happened. I was told I would receive an email documenting the fact my membership was cancelled and sure enough they someone managed to forget to cancel my membership. I had to call corporate in order to get anything done, where I filed a complaint because the staff at this gym is so grossly incompetent. When you hear all this stuff from former members warning you against signing up for this gym, believe them, I wish I had! Not to mention the fact this location is super sketchy and in a bad area, people are always having their cars broken into in this parking lot. Ive been to a lot of gyms over the last eight years and this is by far the worst and the most expensive.

Never had a problem..good gym for working out

Plenty to do

Awesome staff they are more than happy to serve clients and future clients. Their personal trainers are very dedicated to each of their clients. Best group of trainers in all of Phoenix!

Its my go to gym. Well equiped, spacious, thing generally in good repair. Very good, affordable gym. Nice selection of classes, if you are into that.

Im in here every day, sometimes multiple times a day and can honestly say most of these negative reviews are BS. Machines arent broken for weeks at a time and are maintained very well. Ive never had a problem with staff, the place is kept clean. I do wish they would open earlier on Saturday and Sunday, 8 AM is a bit late for a lot of people I imagine. This place is fine its the negative reviewers that are a bunch of babies in my opinion.

LA fitness as a gym is honestly a very solid gym that has what you need to get in great shape. BUT LA Fitness as a company is horrible. I move a lot working different jobs. I moved from Arizona to Minnesota to Missouri and I called several different times to cancel my membership and was told I am unable to do it over the phone and that I have to show PROOF that I moved and send it to their corporate office in California. Are you kidding me? They will make you jump through Hoops.I have called several different times.I called again recently and spoke to the manager Cyrus and after I explained to him I cannot walk in person and cancel he finally canceled the gym membership but he said I will continue to get charged $160 monthly for the personal training contract til January 18th 2020 unless I pay the cancelation fee of $320, if not I will have to mail in proof to their corporate office that says I actually moved states.So I asked how much is the Cancelation Fee? he said it is 50% of what I still owe and the number he came up with was $320. So I thought to myself if I am getting charged $160.00 a month until January and I only have two monthly payments left on the Contract which adds up to $320 how is that 50% of what I still owe? It actually sounds like 100% And it also implies that they think I owe them $320 more?I have heard horror stories of people continuing to get charged several months after canceling their memberships. So I called my bank and told them to watch out for LA fitness trying to charge me after canceling, and NO JOKE, the woman I spoke to over the phone from my bank said that LA Fitness did the exact same thing to her and she went through exact same thing I did. I couldnt believe it. I think that says a lot.Anyways, Lesson learned. I will never sell my soul to LA fitness again, I just wish they were more helpful in my situation their policies and how they do business just feels so shady and dishonest. I just hope it improves. LA fitness. When a member wants to cancel their membership CANCEL THEIR MEMBERSHIP especially when your member is moving to where they DONT EVEN HAVE LA FITNESS.I dont recommend LA Fitness until theyve changed their ways.

Ive been a member with La fitness for 3 years. The sales staff have no respect for their current or prospective members. They lie about annual rates, and when a person(my friend) decides not to purchase a membership through a sales rep,, like a child, they cancel their 14 day trial membership and kick them out of the gym. Dont waste your time with this La Fitness location, its ran by a bunch of bums.

While its a great value for the money, there is lots of equipment and majority of the teachers are great, it would be great to have a much cleaner floor at the gym. This applies to 7th Ave and 20th St locations.