UPDATE! January 2019: Josh, the manager and Dan, the laptop technician, worked hard to ensure they resolved all of my issues in a timely manner.December 2018: The people are kind enough. However, I have taken my laptop to this location two times in the past 6 months and have not been happy at all with the repairs made. I first brought it in for a screen replacement. A few days later, the same issue occurred. I brought it in again and they completely replaced the screen (as evidenced by the lack of stickers). Unfortunately, when the technicians replaced the screen, they managed to put the keyboard on improperly and I cannot get it to adhere properly. It was a mistake to bring my laptop to this location.
I service there coffee station. Great people to work with. Staff seems happy so must be a great place to work at and do business with.
GREAT IT COMPANY! very professional and knowledgeable staff and very competitive rates.
We just switch managed network providers beginning September 1. Our company has 35 users. ETS handle the set-up and transition smoothly and efficiently. Any open user tickets are handled with an hour if not minutes. Their tech’s are first class and extremely knowledgeable. ETS is definitely part of our future growth.Bob IvesGreat American Merchandise & Events
Our long-standing relationship with ETS has allowed me to focus my attention on ExhibitOnes core mission without the constant concern about whats going on with my IT infrastructure. While they are generally quietly in the background, doing their job (just like I like it!), ETS has had to respond to a few critical situations over the years. In each instance, they fielded the right number and correctly skilled resources to quickly resolve the issues.Did I mention that they help me sleep better? ;-)
We have been doing business with ETS for about 5 years. In that period of time, they have managed to address and correct any and all of our IT concerns. Our IT infrastructure used to be a source of stress and concern as we continued to grow. ETS has successfully implemented plans for us such that not only are our IT concerns a thing of the past, we are excited about putting our new capabilities to work.I would highly recommend ETS to any business.
ETS has been providing managed IT services to our company for a many years and they are a valued partner for our organization.
My laptop was repaired quickly. Customer Service throughout was professional and helpful.
ETS learned our network very fast. Highly recommended.
Expert Managed Service provider and a great IT partner for our business.
We just started using ETS and are thrilled with their service and professionalism!