Joel is amazing!! He was early and communicated before hand. Will gladly use them again and refer them to friends and family. Thanks for the excellent service.
Joel was the tech that did the cleaning. He answered all questions, exceeded expectations, great quality and service. I would hire them again and recommend them to family & friends.
If you call this company make sure you request Saul he did a fantastic job. Saul is the only carpet cleaner I’ve ever encountered that cares and takes pride in is work. He got all the pet stains and odor out of my carpet. He spent 5 hours at my house to ensure the job was done correctly. It was the best $257 I’ve ever spent on my carpet. Thanks Saul 💯FYI if you have pet stains make sure you get the carpet scrub option !!!
Oscar did a wonderful job on my carpet. I used the groupon deal on three rooms. Oscar was nice enough to quickly rinse the fourth room for no additional charge. I then left a gratuity for his and his assistants hard work.The reason that I am leaving a three-star review is because Cheryl with Sir Carpet told my rental company that we only had three rooms cleaned for our move out clean (there are four rooms). To be fair, that was on the receipt. She didnt know that Oscar did a fourth room. My Rental Company: Rentals of America (dont ever use them) decided to then bill me $400 for carpet cleaning for the whole house even though all four rooms were done. I asked Cheryl if she could bill me for a fourth room so that I could prove to Rentals America that I did get the carpets cleaned for my move out. She assured me that once Oscar was back at work she would do it, and she could even call Rentals America to discuss it. She never did follow up with that. I was left with a bill of $500 total from my rental company. The whole point of getting my carpet cleaned was to avoid getting charged any fees for cleaning.Lastly, I think it is unprofessional for Sir Carpet to have divulged my consumer details with a Rental Company without my consent.
Joel was great. Prompt, good attention to detail. A successful upsell LOL - the promotion was for 3 rooms and a hallway but for a fair price he did the whole house and threw in some extras. Will definitely use them again.
The technician did a great job He was professional and polite I will use them again.
Joel cleaned my stairs that have not been cleaned in YEARS! So many stains and gunk (it was embarrassing) but he came promptly and made my stairs look brand new! Definitely recommend Sir Carpet and request Joel!
Bought a Groupon for three rooms but only needed one 10x15 room cleaned. Upon arrival the technician wanted another $35 for a deep clean, which was not in my opinion needed as there were only a few light spots. The cleaning was done with just water, and result looks like the carpet was vacuumed. When asked, the technician said thats why its so cheap. A complete waste.
Joel arrived on time and was extremely professional and helpful.
Joel was extremely helpful and cared about the quality of his work.
Joel did a great job getting our carpets looking great.
Joe did excellent job on time very professional.
Joel was really professional, did a good job on the carpet.
Joel did a great job with the carpets!! Thank you!
I wish I could give one specific person this rating. In my opinion the company itself is a joke, and the people who run it are useless. That being said the guys that actually come out to do the work should get ALL of the credit for the overall success of the business. Dave has done work for me for years, and I have never been disappointed. His work is always consistent, and the price is always fair. Hes cleaned red ink out of my carpet leaving it looking brand new. Hes completely restored my carpets after we got a new puppy who was potty training. If you EVER need your carpets cleaned ask for DAVE specifically! I wont let anyone else touch my floors. He is the best!
Joel was prompt, professional, and did a great job.
Joel did a great job and would recommend
I have been using Sir Carpet for the last year for cleaning our carpet. We are so happy with the service they provide! They are quick to respond, are very reasonably priced, and do an excellent job with our carpet. Every time Damon comes out, he is incredibly friendly and so easy to work with! Damon, thank you for your great service and commitment to quality work!
Joel did a great job!
Joel did a great job!
Didn’t even bother showing up. Lied and told us they “rang the doorbell” - we have no doorbell. Don’t use this company unless you want someone who won’t show up on time and will give you a sorry excuse as to why they can’t show up or want to reschedule. If they reschedule they will just flake again. Flakes=bad business. Don’t use these people. Luckily my new carpets were pretty clean without them.
I used Sir Carpet for the first time today and the cleaning was done very well and on time. Oscar was the service person who was courteous and had good attention to detail. I appreciated his excellent care. I would highly recommend this service.
Dave gave us a great deal with great service! Our carpet looks brand new (no trace of wear or pets anywhere to be seen or smelled) and he was very friendly. Thanks Dave!
This is the 2nd time we have used Sir Carpet. Dave Brown did an EXCELLENT job. He called to give me a time frame. Carpet looks fantastic! We will ask for Dave again! Thanks Dave.
Sir Carpet worked with me to clean the carpets in my house after I moved to another state. They were courteous and easy to work with over the phone. When there was a slight error in the billing of my account (just a miscommunication), they immediately took action to remedy it - no run-around or argument.I would highly recommend Sir Carpet to anyone in the Valley.
I used sir carpet for the first time a couple of years ago. That experience was fine. I believe I paid around $140. For a house with two living room sections, 3 bedrooms, and one hallway. I had purchased a Groupon deal then had to pay more after my carpet was looked at for chemicals required.A couple years later, I decide to use them again for a two bedroom apt...less than 800 sf of carpet area. I called to ask a couple questions, mentioned the Groupon and told they would honor the Groupon price...not to buy it. I agreed, the day for my appointment arrived and when there was only 10 minutes left on my window I called because no one had came. There was some kind of mistake with the system so I was told someone would come around 1 pm....no one showed up until 2 pm. He took a look at the carpet, said it required chemicals because of a couple of trouble spots and quoted a price that was double the Groupon for $165. I needed it done so I agreed. At the end the spots were still there, $171 was written on the receipt and $179 was charged to my card. It was a really disappointing experience and I won’t use them again. 1 Star because I paid more for a tiny apt than I did for a huge house. Very inconsistent, it seemed like the guy just pulled a price out of his hat.
Christian did a great job! He was super friendly, professional and thorough - in and out quickly, and was great with my dog. Thanks Christian!
Great service and a great value
Damon was amazing the house looks 1,000 times better super appreciative
Tried calling for an estimate and the woman answering the phone was rude and sounded like I was inconveniencing her. I said it sounded like she was busy and I could call someone else, and she kept yelling Im fine, so how can I help you? over and over. Weird experience...
I found Sir Carpet through Groupon and upon looking at their website found a coupon for 4 rooms for $79. They gave me a time frame for the following day from 12-2. As 2pm approached I tried to call the company but was placed on hold for a lengthy period of time. Shortly after 2 pm the technician called to tell me he was running late and had half an hour left on his current job and was 15 minutes away. I said this wasnt going to work and that I had already waited 2 hours so to wait another 2 hours for him to come and the job to be completed would have wasted 4 hours of my day. His response was well you only wasted 2 hours because you had to be there for the 2 hour time slot.After hanging up the phone and canceling my appointment someone from the company called to try to make things right and said he was finishing up and should be there shortly. When I mentioned the 45 minutes I was quoted she said she would check and called back to say he would call when he was on his way. An hour and 10 minutes later he finally calls back (twenty five minutes after his second estimate as to when he would arrive at my house) and after telling him I was unable to wait any longer due to other commitments he states it is up to you I can come to your house or I get to go home early it doesnt matter to me clearly more concerned with getting to start his Friday early. I said in the future you should treat your clients time with more respect he proceeded to raise his voice and yell at me until I hung up. This is an extremely unprofessional company that does not value their customers time.
Good guys, did a great job! Will definitely be using them again.
Nice and on time .cheapest in town.
Thx
On time