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Payes Automotive
1 W Deer Valley Rd, Phoenix, AZ 85027, United States
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Payes Automotive

Comments
Ch
Review №1

I needed an alignment due to uneven tire wear. Great service, great price, and very knowledgeable. Will be getting all my future business for my automotive needs.Update 8/26/21. Cylinder 1 misfire in my truck. Diagnosed a worn cam lobe. Got my truck back today and its a beast again! Thank you Kevin and gang!

jo
Review №2

Customer service is great, kevin knows cars like the back of his hand.

Jo
Review №3

Absolutely the best!Kevin is fabulous to work with and really knows his stuff!

gl
Review №4

Kevin and his guys are awesome! Very friendly and knowledgeable. Took good care of my daughters 2000 VW Beetle.

Mi
Review №5

Best automotive care Ive ever had. They treat me like family

Th
Review №6

Payes Automotive is HANDS DOWN THE BESTEST!!We LOVE LOVE Kevin & Fonda (owners).They truly are diamonds in the rough. They are honest and really do care about their customers.They take the time to explain things.Im soooo happy to have found Payes Automotive.

Jo
Review №7

I have used Payes Automotive twice now for some big repairs to mu cars. The service is amazing! Kevin and his staff are kind and honest. They diagnosed the problems quick and accurate and the repairs were flawless. Keven gave me options to try to keep cost down which was so helpful. I recommend Payes Automotive to anyone in need of car service.

Sa
Review №8

An honest family run shop that performs!

Ju
Review №9

Payes always takes good care of my cars in a timely matter with fair prices!

Ma
Review №10

Favorite mechanic, the owner himself! Long and loyal customer;)

Ri
Review №11

Wonderful people, I tow for them, very caring towards there customers, always polite, all there customers talk highly of them and there service.

Ra
Review №12

This place is Great! Kevin is and always has been a stand up guy. He so always guarantees his work. It is a no brainer going here.

El
Review №13

Great customer service. Kevin and his staff have a genuine passion for cars and they devote an equal amount of effort into the customer service side. Most any shop can fix a car, but they often skimp on the customer service. You can tell that Payes Automotive cares not only about your car, but also about you. Kevin and his team excel at both and really make the whole repair process as seamless as can be. Would recommend.

An
Review №14

Kevin and his team will take care of you, dedicated and honest service.They let you know what is wrong, quickly.In addition they will inform you of needed maintenance, to prevent future problems. Not like everybody else, it will be explained to which item should be a priority.I take all my vehicles to Payes, They know what they are doing and do it very well.Thanks, Kevin and Team

Le
Review №15

Great people who do great work! By far the best Ive ever dealt with in the 40+ years Ive had to deal with shops!

cl
Review №16

Great dService and prices. I have not used them lately new has to back to dealer for some repairs

Do
Review №17

This is a great and honest shop. Kevin is very knowledgeable and takes the time to make sure things are done correctly. He came highly recommend, I see why.

Ch
Review №18

Why would I drive 40mi to Payes Automotive in Phoenix? Because I know Im going to be taken care of! I do not know Kevin Payes super well but I am somewhat of a family friend. He and his wife would likely dispute the somewhat of a family friend statement because of their friendly and caring natures. My story is this: My car broke down in California about 4hrs from Phoenix. I was towed to a dealership and told I would need a new transmission at the cost of $4,000.00. I called Kevin and his wife Fonda for some simple advice. He told me That sounds kind of strange to me Chris? Followed by: If you want, I can come out there and tow you back for the cost of fuel and see if we can save you some money because it just doesnt sound right. Kevin and his wife came out to get me for the price of fuel! (who does that!).....which incidentally is more than the cost of the repair which was a gasket on the transmission! I asked Kevin to do more to my 03 Honda Odyssey so the total charged is high but less than $700.00. The true total repairs came to $150.00 plus about $200.00 for towing. Well, thats not near the $4,000.00I could be out of today. Kevin, Fonda and the great mechanics at Payes Automotive. Thank you for your time. Your time to be honest and upfront with your customers. Your time to explain and tell your customers what absolutely needs to be fixed, what doesnt, what can be fixed later and what will save us, (your customers money). Ill always come back! Because no matter who you are, you are there friend when you bring in your car and walk into their shop. Love you guys! Chris and Kristy Sandum in Gilbert AZ.

Sh
Review №19

Kevin and his crew were able to get my car (Honda Del Sol) in on short notice, and had it done early the same day. A Big Box shop not far from there tried to tell me it needed a radiator, thermostat and hoses to remedy the sudden cause of overheating. Not trusting that diagnosis I called Kevin with Payes Automotive to see if I could get his opinion before I authorize a repair, and also told him I would prefer he do the work anyhow, since he had done a great job for me in the past. Sure enough he was able to just do the thermostat, and hoses are just maintenance of course that needed to be replaced. My care did NOT need a radiator like the other place told me. Its been 3 months and the car is still running strong with no hiccups. The moral of the story is Payes Automotive is quick fair and honest. Saving me hundreds of dollars and I was back on the road in no time. I had been to Payes in the past, now with this recent experience, I will not go anywhere else. I encourage you to give them a chance to earn your business too.

Pe
Review №20

Quality repairs at a good price...we have never been disapointed...

Je
Review №21

We have been coming to Payes Automotive for years, weve always recieved good service at a fair price and will continue to go to Kevin, and recommend them to everyone I know.

Br
Review №22

Honest, hard working employees. Owners Kevin & Fonda are such nice people.

Ro
Review №23

Honest work at fair prices. Plus no upselling beyond the immediate problem. Left with repairs done and a quote for future work. This will be my new place for auto repairs!

Yo
Review №24

The folks at Payes Automotive are HONEST, FAIR and extremely KIND. I have an 03 Nissan Pick up Truck and my power steering fluid was leaking. He actually showed me where the leak was coming from and what needed to be fixed before giving me a fair price and doing the work. I went to Pep Boys and they wanted to charge me double the amount of $$ to get my truck fixed.Thumbs up to Payes Automotive. They deserve 6 STARS!!.Thank you Payes Automotive for doing such a great job with my truck and your customer service is OUTSTANDING. I will refer PAYES Automotive to all my friends and family!!

Ja
Review №25

Kevin and his entire crew are the best most complete shop in town! I have been doing business with them more than five years and have never been disappointed.

Ke
Review №26

Honest business. Excellent fast service.

Ch
Review №27

I had a radiator emergency, and these guys handled it wonderfully. Fast, convenient service from the informed and helpful staff made my bad situation much easier to handle. I would recommend Payes Automotive to anyone in need of auto repair.

Co
Review №28

Kevin (Payes Automotive) has serviced my truck for a couple of years now. He and his family have always been 100% honest and great to do business with. This is the only shop I recommend to my friends and family.

Pe
Review №29

Excellent service, very thoughtful and thorough mechanics.

Jo
Review №30

Fair prices and good service

An
Review №31

Great service, right prices.

Ol
Review №32

I would like to thank payes automotive repair for helping my son who is on his way home from the marine corps. They fixed his truck fast and were very kind.

Th
Review №33

My Mustang is in good hands at Payes automotive. Kevin and Fonda are the best.

Ge
Review №34

Family owned. Friendly people who are trying to help u not take ur money.

Ma
Review №35

Frank is the best great customer service will definately be coming back!!

Bi
Review №36

Honest, hardworking, fast, and quality work!

No
Review №37

Love them!

Information
4 Photos
37 Comments
5 Rating
  • Address:1 W Deer Valley Rd, Phoenix, AZ 85027, United States
  • Site:http://payesauto.com/
  • Phone:+1 623-780-1666
Categories
  • Auto restoration service
  • Auto repair shop
Working hours
  • Monday:7:30am–5:30pm
  • Tuesday:7:30am–5:30pm
  • Wednesday:7:30am–5:30pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:7:30am–5:30pm
  • Sunday:7:30am–5:30pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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