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Auto Paradise of Arizona
2428 W Lone Cactus Dr, Phoenix, AZ 85027, United States
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Auto Paradise of Arizona

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pa
Review №1

I have been buying cars for a long time: 60 plus years. I have never had such a wonderful time enjoying my purchase with Brett and his wife. They are good folks upfront and honest. His warranty is the best in the used vehicle business. I will not buy anywhere else and advise friends and family to do the same.Hats off to the two of you.

Sh
Review №2

I bought a car from them like 3-4 months ago and by a month or 2 the car stopped driving while I was going home. I got it fix and it seems every 1-2 months something bad happens to the car. I spent around 2k or more getting this car fix at the mechanic. Now theres a wiring issue and the mechanic cant fix it and they say I have to bring it back to the dealership and have them fix it. Never again this is a scam I recommend u go to a certified dealership.

Rk
Review №3

Brett is wonderful person to deal with. Clean cars. 90 day warranty. I dont see why anybody would buy vehicle elsewhere. Im sorry I forget the resident mechanics name. You were awesome as well. Thank you auto paradise

Jo
Review №4

Brett and his people at Auto Paradise Az are the absolute best. I have now purchases two cars in the $5000-7000 range from them. I still own both vehicles, they both run well (one for myself and one for my youngest daughter), and I drive all the way across Phoenix to Auto Paradise whenever they require service. They are that good. Buy here and never look back.

Ca
Review №5

My Husband and I just bought a car from them. Service was great! Clean, friendly and answered all the questions we had. Will see them in the future for another vehicle.

Mi
Review №6

Great experience!Nice clean, mechanically sound vehicles and good service.Brett was wonderful to deal with.I highly recommend!

Da
Review №7

We flew in from MN to buy a 12-yr-old, 57k mile minivan that and had a good experience overall. Reuben helped us on site and was very friendly, and Brett made the buying process smooth. They put new tires on to make sure we were safe on the 2000 mile journey back home. My only regrets are not spending more time on the test drive and not having it evaluated by an independent shop before purchase. We flew in and left town within hours. It was advertised as needs nothing and I believe they didnt find major issues before listing it. However, the sliding door didnt shut right and ended up rattling really bad on bumpy roads. An occasional clunk in the transmission turned out to be broken engine mounts and a faint whirring from the engine grew louder by the time we got home was the alternator burning out (started smoking after we got home). The warranty is only good if a buyer can bring it back in to the shop, which was not practical for us so we blew it as the dealer would not reimburse us for the repairs at our local shop. Im leaving a 5-star review because I believe they are good honest people and would have helped fix the issues that came up if I was local, but would caution out of state buyers to make sure its totally gone through.

Su
Review №8

Auto Paradise of Arizona is a great company! Relatives bought a truck from them five years ago from out of state, and it was such a good experience that I got a car through them this past year. They are good, honest people who dont rip off their customers. They specialize in one- or two-owner vehicles in excellent condition. All of the vehicles are put through an evaluation of condition, and the price is fair. My car is a 2001 Saturn, and to look at it, you would think that it was nearly new. Yes, it has some miles on it, but the previous owners took excellent care of it, and its a beautiful car.Auto Paradise takes care of their buyers. Once you buy a vehicle from them, they really treat you well when you occasionally need mechanical work. They dont overcharge you, do unnecessary work, or do shoddy work. You have to wait a while for an appointment, because they are a tiny shop with a waiting list, but, believe me, it is well worth the wait to have good, honest mechanics repair your car.These guys are great! Keep up the good work, Brett and team!

Jo
Review №9

Terrible Experience. I made an appointment with these guys at 1:30 to drive one of there trucks that was suppose to be in LIKE NEW shape. When we walked up we told the guy we were there to see the truck. He was not very friendly from the beginning. He walked into the parking lot and pulled the truck up right next to us.As soon as he pulled up I was disappointed. The truck was filthy. They didnt even clean it for us. The roof rack was missing. The bumpers were faded and looked like it was faded or half coated with something. The inside at the most was a rating of 3 on a scale of 1-5. The truck drove ok except for some play in the brakes.My only advice to someone looking at there vehicles is, If they say its like new then you better expect downgrading that 2 levels and dont expect the red carpet treatment at this place.I usually dont give reviews unless I was exceptionally happy or unhappy with my experience. Hopefully your experience will be better.

Ra
Review №10

I bought a used 2003 Nissan Xterra with 130,000 miles from Auto Paradise . I met and test drove the car, was as advertised and Brett even met me on a Sunday due to my work schedule. I have been back twice with minor problems to fix and was treated well both times by Brett and the mechanic.They even installed a maplight I purchased online for free . Great service and nice to buy a used vehicle with confidence you will be treated well..

Si
Review №11

Wonderful experience! My husband and I came here to purchase a Jeep Grand Cherokee we saw in one of those auto magazines they have at the grocery store. We had been thinking about purchasing a new vehicle, well it was used but new to us, for over a year. My husband went down to look first, I trust his opinion and knew he would know if this was the car for us. He came back and told me all about the Jeep, it was a 2001 with `112,000 miles on it. It was in very good condition. He talked with Ron Rock Rockey and told me he had a great experience dealing with him.We went down the next day and Rock exceeded our expectations as a used car salesperson. He was friendly, efficient and very hospitable Sometimes buying a car can be stressful, yet fun, but this was defiantly a pleasure. Rock is one of those people you classify as good people. We had a problem with the paint and Rock arranged for someone to come to our home and take care of it. Remember, this is a used vehicle and it is sold as is, but Rock is making sure we are very happy with our purchase and with Auto Paradise of Arizona. I would recommend Auto Paradise of Arizona if you are looking for a great place to purchase a used vehicle. They have small sedans all the way up to Mercedes. When you go in dont forget to ask for Rock.

Ji
Review №12

If youre looking for a quality used car and service for your vehicle, you need not look anywhere else. Auto Paradise of Arizona is the place to go. Brett and Ron truly make the car buying experience easy and straight forward. They are honest and will go out of their way to ensure your car buying experience is top notch. I have also taken my vehicles to Auto Paradise of Arizona for service. They do great work and their prices are reasonable. They are always friendly, respectful, courteous and kind. As a consumer in a world full of large corporations where youre just a transaction, they make you feel like family. I highly recommend Auto Paradise of Arizona for all your automobile needs.

Jo
Review №13

I would send anyone I know to Auto Paradise and plan to buy my next vehicle there. Ron and his crew are straight forward and honest people. I got a great deal on a 2003 GMC Truck and could not be happier. Ron Rockey went out of his way to ensure I was happy and had the vehicle I both wanted and that fit me best. He was friendly, respectful, honest and kind. A man who will look you in the eye when he shakes your hand. I felt like I was buying a truck from a good and trusted friend. If you are looking for a place that is welcoming and friendly, honest and straight forward, respectful and courteous, and has outstanding deals on good vehicles, then go to this place to buy your next set of wheels. They will make sure you are happy and that you have the right car for you. While most in the business have their eye on the bottom dollar, Ron and his crew have their eye on providing the best customer service I have experienced in Phoenix without question.

SL
Review №14

They are the greatest the best truck deal i have ever done

Sh
Review №15

Nice customer service. Very hot day and did not even offer water or somewhere to sit in shade until vehicle was brought to the front office area. Car was okay but I will keep looking.

Da
Review №16

Recently I purchased a 2013 Honda Accord coupe at Auto Paradise and I must say, it was by far the easiest and least stressful experience I have ever had in working with any car dealership in the valley! I had been to every major Honda dealership in the valley and found this one just by random chance and was very impressed (not to mention got the best price I could find.) I worked with Ron and he was extremely helpful, friendly and personable. I never once felt pressured nor uncared for and he even helped me through from the test drive to registration and plates.Auto paradise has some of the best inventory that I have ever seen from a smaller dealership and their vehicles are very well kept and they offer a great warranty (as they also have their own shop and mechanics on site.) Overall, I must say that this was the best and most genuine experience I could have asked for in purchasing a vehicle and I would highly suggest anyone in the market to make a stop by and see what they have for you!Thank you again Auto Paradise!

J
Review №17

Got an awesome car from these guys. They were very responsive, and helpful to me. I appreciated them, even afterward when I contacted them about a question that I had. Thanks.

Ja
Review №18

Purchased my 2001 Chevrolet 2500 HD from Auto Paradise. The truck is absolutely flawless, and so was the transaction. Great low-pressure dealership with quality used cars. Id buy from them again when it is time for a new ride.

Ki
Review №19

Very trustworthy. Ron made the process easy, and was helpful through the final details. He was great at making everything clear. He had integrity through our whole experience. We will go back to this dealer again when we need a new car.

To
Review №20

Auto Paradise of AZ is a good place to buy nice preowned autos and trucks. Brett specializes in finding quality used vehicles that have had only one owner. Both he and Ron Rockey are great to deal with and make the deal a snap. They also have a 2 bay shop on site with 2 mechanics that go through each vehicle before it is offered to the public for sale. I recently purchase a 1998 Land Cruiser from them and the experience was very good. I did not live in the area and they stored the vehicle for me after purchase until I could get back to the Phoenix area to pick it up. To be honest, I did not look at any of their other inventory as I specifically wanted this particular vehicle. But it was clean and the shop is well maintained and in complete order. If you see a vehicle you are seeking on any of the search engines offered by these guys it is probably worth your time to go check it out

Ri
Review №21

So we agreed to a price on a car. when I texted them to go and look at it owner decided to raise the price $900 more

Kr
Review №22

I would highly recommend Auto Paradise of Arizona to anyone looking for a good, quality used car. The car buying experience really can be a pleasant one! My husband and I were impressed the minute we stepped onto this lot with the number of quality vehicles offered for sale, and we found a great one that we purchased! We are so happy with our VW Pasaat, and best of all, the car buying experience was painless! We were in and out in less than two hours and our salesman was helpful not pushy, knowledgeable and I felt like I was in control of the buying process the entire time. I would highly recommend Auto Paradise of Arizona to anyone looking for a quality used car. In fact, we plan on going back in the fall to purchase another vehicle when our other son in ready to drive.

La
Review №23

I had a great experience with Auto Paradise Of AZ! Brett was very helpful and I would refer anyone looking to buy a vehicle to him. Thanks Brett!

He
Review №24

We had a great experience here several years ago buying a used vehicle. I would recommend Auto Paradise to anyone.

Ca
Review №25

My husband and I have purchased several vehicles from Auto Paradise of Arizona over the last 12-13 years. We always check here first, they have the nicest and lowest mileage cars. Very professional and none of the typical dealership games. The most impressive thing is that their vehicles are always the way they advertise them - CLEAN! This latest experience was no different! Our daughter loves the 2006 Elantra that we just purchased! All of the cars we have purchased here we also have serviced here (Bill in the service department is very honest and seems to truly care about our needs and he always gives us the freinds and family discount)- they take care of their customers from start to finish. My husband and I have no problem referring all of our friends and family.

Ke
Review №26

Bought my 2002 2500hd 8.1 from Autoparadiseaz. Had it shipped all the way across the country to virginia. Was nervous about buying a vehicle sight unseen. But they are hard to find with this engine combination and in great shape. Brett handled everything over the phone and email with me. He even marked the vehicle as “ sale pending, thanks Darrell for your business”. Which helped put my mind at ease while waiting on the paper work. He described the vehicle perfectly and when it showed up it was exactly as he said it would be. Even though im clear across the country i will be keeping my eye on the website in case something else pops up that i like. They really do deal in “cream puffs”. Nice rust free southwest vehicle. Very satisfied customer.

ji
Review №27

Recently went in looking at a second car for my daughter, found an old Honda, It was priced accordingly as it was a little rough but the asking price was a respectable starting point for negotiation. After the test drive the young man (which Im assuming was the son) spoke to me and after speaking for a bit (very respectable individual by the way.) I made my offer fully expecting a counter offer but instead of a counter offer, the older gentleman (owner, possibly the boys father) replied as such, Its a cheap car he can take it or not, I really dont F**cking care! At that time I thanked the young man for his time and left. Needless to say I wasnt very motivated to give a man money that, Really didnt care. I’ve never called this dealership, I was there in person, and I was there for less than an hr as I was on break from work. I gave an honest review, not badgering anyone. And I can prove I’ve never called this dealership.

Ca
Review №28

Such high prices compared to kbb

Ch
Review №29

We had the best experience buying our car from Ron at Auto Paradise! Seriously the best service ever!

Ro
Review №30

We first found our Toyota Tacoma on one of the web portals and were immeidately impressed with how clean and new it looked depiste its almost 20 years and just over 150,000 miles - it looked so nice youd never have known it from the pics.We called Brett who told us he works by appointment and was happy to accomodate anytime we were free...his level of customer service considtently high all the way through. When we arrived at his dealership the lot was immaculate, even meticulously cared for, and every vehicle was washed and sparkling.The truck was in the same excellent condition the online listing indicated, inside and out, and ran as well as it looked. When it came time to buy Brett rode with us to the DMV office nearby and helped take care of all the details.In every way we felt comfortable, unstressed, and excited to find such a great vehicle from such a manicured place, and from such a terrific guy. Wed buy again from Brett alin a heartbeat.

Wi
Review №31

Great place to get a car friendly staff

Pa
Review №32

Great vehicles at good prices

Ju
Review №33

He is a scam .... sells bullshit cars .... bullshit prices .... dont go to him sold my friend Sammy a car and wouldnt fix anything cause she just missed her year marker ... when we were trying to get it fixed months before but the person working the front said he would be back soon

Information
39 Photos
33 Comments
4.2 Rating
  • Address:2428 W Lone Cactus Dr, Phoenix, AZ 85027, United States
  • Site:http://autoparadiseaz.com/
  • Phone:+1 623-516-8888
Categories
  • Auto repair shop
  • Used car dealer
Working hours
  • Monday:9am–6pm
  • Tuesday:9am–6pm
  • Wednesday:9am–6pm
  • Thursday:10am–3pm
  • Friday:Closed
  • Saturday:9am–6pm
  • Sunday:9am–6pm
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