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The Benz Shop
2602 W Townley Ave Suite 1, Phoenix, AZ 85021, United States
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The Benz Shop

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St
Review №1

Ask for Nathaniel. He diagnosed the problem with my car in moments this man and his staff are the rare example of true professionals. They did a great job and Im back on the road. I drive a Mercedes sprinter van and finding qualified personnel like this is like finding a diamond. Keep up the good work guys

An
Review №2

We took our class C motorhome which is built on a Mercedes sprinter chassis to the Benz shop for scheduled service including an oil change, a transmission fluid change and the windshield wipers needed replacing and fixing. It was a great experience. They got us in on time and were done exactly when they said they would be. Nathaniel was very helpful, answered all of my questions and communicated with me all along the way. I would highly recommend this shop.

Da
Review №3

Great service, very reasonably priced. Thorough work and attention to detail. They are only performed the oil change but included with that service they also gave me a full inspection of everything in the vehicle including motor, transmission, electrical, muffler, transmission, everything and anything that could go wrong with the vehicle they did a thorough inspection taking pictures and making detailed notes to give me a summary of all the improvements that could be made on the vehicle. And there was absolutely no additional charge for that. In some shops that service alone can run upwards of $250. I will definitely be taking it to them to fix all of the issues that they recommended one or two se w time as my finances can afford. The guys were very friendly and explained everything paying attention to detail. The vehicle I took was the very first Mercedes-Benz that I’ve owned and it has been a dream of mine to own one since I was a little boy 5 or 6 years old watching my old man drive his. I promised myself the time I would own one. Now the that day is here I couldn’t be happier that I found these guys which from now on will be my exclusive shop for everything Mercedes bands. Keep up the good work guys. I will definitely be recommending you to anyone I encounter that one’s great quality service for the Mercedes Benz.

St
Review №4

Professional and meticulous about their work. Took the time to explain the repairs. Was able to repair my vehicle on short notice. That said, their prices are not far, if not same as the dealer, at least you get a loaner and a free car wash with the dealer.

Am
Review №5

I have been looking for a reputable Mercedes mechanic in Arizona for the past 5 years to work on a Sprinter Van. This shop is the spot!They went above and beyond to explain all of our suggested repairs. Dealerships had quoted us $3000 for an issue. Nathaniel suggested a $400 alternative that solved the core problem. Undeniably driving down from Sedona to use this shop. I really appreciated the email and text communication throughout the process. Highly recommended and trustworthy.

To
Review №6

The service was right on, the diagnostics i would have never figured out with a plug in. Theyve fixed 2 of my mercedes without a hitch. Very trustworthy and timesaving

au
Review №7

Best Mercedes shop in Arizona hands down the only people I let work on my car .

Ra
Review №8

I have take my Mercedes Benz here since it opened,. Benny makes sure to explain everything in detail so that nothing goes missing.. he is very friendly and with help in anyway needed. The most recent trip to the shop. I was certain I needed breaks, he explained I didn’t so him being honest and not “repairing” something that he could’ve made money from is why I trust him with my car.... he’s truly the best!!

Mi
Review №9

Great people and great work. They took care of my car and Benny is very knowledgeable.

Dy
Review №10

Honest mechanics that take pride in their work. Detailed and knowledgeable on what is needed for Mercedes Benz. Excited to work with the Benz shop in the future.

De
Review №11

Would never take my Mercedes anywhere else. The owner Banny is the most honest person you will ever meet. Does fantastic work and has great rates. Has made repairs on my GL550, E63, and S430. If your Mercedes needs repairs, take it to The Benz Shop and Banny will make sure you get the best price and great service.

My
Review №12

Perfect Service, dropped off my car yesterday and got it today. They even washed my car!Thank you

Ad
Review №13

I couldnt be happier that I stumbled on this repair facility, Benny is awesome, straight shooter and knows Mercedes. Hes very responsive, provided detailed estimates, including pictures (pretty amazing). Not only that but he doesnt pressure you do sales pitches to do more work that youre not ready for or willing to do, very honest will return and send business his way. Highly recommend for your Mercedes care.

Ra
Review №14

Banny, the owner is a super nice guy and very knowledgeable. If you want work done on your Benz and dont want to pay dealer prices, youve got to bring your car here. He takes the time to explain the problem and the work needing done. You wont regret it!

As
Review №15

Great honest shop and was very fast! I’ll be back.

Kr
Review №16

I deal in Sprinter vans and with the lack of service options The Benz Shop has helped in a pinch to help when Mercedes is so far backed up. Great operation!

Ed
Review №17

I’ll start by saying I was the guy that thought buying a depreciating car meant that maintenance was going to be low.. I was wrong. So finding a place that did good work at a good rate was really important to me. I believe I first heard about The Benz Shop through the local AMG Facebook group. That, or Instagram. Whatever the case, I stopped by and Banny (Benny? Banny? I still don’t know tbh) took care of everything. This past visit, my engine had an oil leak somewhere that was causing concern. After presenting the car, I figured I’d mention a few other things that had been driving me nuts. My AC was taking forever to blow cold, my trunk needed some wiring and trim put back on, and (I thought) my engine oil temps were getting kind of high.After getting the quote, I was pleased to see that I wasn’t going to be as broke as my car was. I decided to follow through with the oil leak fix and the trunk work, and man, they did an amazing job! It wasn’t the first time I visited, so I knew they did good work going into it, but I honestly didn’t think everything would turn out so clean. I’m not the most car savvy, so I always dread thinking that mechanics will try and scam me out of money by making up problems, but Benny (Banny?) talks you through everything, keeps everything 100, and helps you understand the problem and impact.No lie - I opted out of the AC fix because that was over my budget, but when I got the car back, the AC was blowing fine and cold! I don’t know what kind of magic they did, or if they just decided to do me a major favor, but damn, how could I not recommend this place after that? Big thanks to Bænny and the team at The Benz Shop.

Br
Review №18

Grate experience had some minor leakage in the fuel sender‘s. They fixed it no problem way less than the dealership wanted. Grate guys there always friendly and ready to work

Br
Review №19

Excellent service for a small shop. Dont let the modest sized shop fool you. The owner is very experienced, honest, and fair. Very impressed. I will trust him with my Merc from now on.

Jo
Review №20

Diagnosed the problems I had with my Mercedes correctly and fixed them at a low cost. This will now be the only place I take all of my Mercedes vehicles.

Ed
Review №21

I’ll never take my Mercedes to any other mechanic besides The Benz Shop! This shop was clean and got the job done quickly at an affordable price. I would highly recommend them.

Ph
Review №22

Have been going to this shop for years. Quality of work speaks for itself.

Ky
Review №23

The Benz Shop is fantastic, I have been taking my car to them for almost 2 years and have never been disappointed. Extremely knowledgeable and professional, I have recommended this shop to multiple friends who also have Mercedes Benz Vehicles.

To
Review №24

Great work on my ML350. Professional and timely.

Ma
Review №25

Great service and quality work. Let me know my best options for my vehicle. Not the first time nor the last.

Je
Review №26

Was fortunate enough to run across a “the Benz shop” ad in social media a few months ago and since have been taking my car to Banny. Took my car in the first time for a oil change (half the price of the dealership) and was impressed when I got a text of a free inspection done on my car. Since then I’ve been taking my car back to banny to fix any issues that have come up. Best in town, most professional people and friendly ! Wouldn’t go anywhere else.

Mi
Review №27

Banny is a straight shooter. Answered all questions for first time owner and first service need. Explained differences between mandatory repairs and optional-for now. Also since not a dealer-but having worked for one- he can discern what Mercedes will automatically say should be done vs what is practical

Tr
Review №28

I’ve been going here for a year and Danny is always super helpful, makes sure my car is running smoothly, and at an affordable price. I wouldn’t take my car anywhere else.

Ru
Review №29

Banny is amazing. He completed the repairs and service my car needed at a significantly lower price than the Mercedes dealership charges for the same service. He took the time to explain all of the repairs he completed and also provided me with a summary of future repairs that will be needed and the cost of those repairs.Most importantly, he is honest! He did not try to scare me into getting work done that doesnt need to be done at this time. I had to wait at his shop while the repairs were being made. He has a great customer waiting room setup and I enjoyed watching movies on Netflix while I waited.I highly recommend The Benz Shop to anyone with a MB. Thank you Banny!

fr
Review №30

Banny is such an honest, humble, and extremely helpful person! He’s very knowledgeable and detailed. You can tell he genuinely has a passion for what he does and enjoys helping his customers as opposed to just burning holes in their pockets like most dealerships. Very accommodating and reasonable. Extremely happy I came across him and not be forced to go to dealership. I definitely recommend for all your Mercedes needs!!! You won’t regret it. If I could give him 10 stars I would.....

Iv
Review №31

Great service, very honest and excellent customer service.they know what they are doing

Au
Review №32

I’ll only take my Benz to Banny! Banny owns The Benz Shop and he is a fantastic honest unpretentious guy. I’d be friends with this guy. Was able to get me in for a full service, Friday, so I could be out on the road for the weekend. Through conversations you can see he loves what he does and he KNOWS it! It’s a small shop that looks like it handles a lot Benz’s and after meeting Banny I can see why he may have a long list of clientele. Great shop, great prices and you’re getting a shop that cares about the car itself. Pretty cool.

Ta
Review №33

Great service with great pricing

Ro
Review №34

Fantastic would not take my Mercedes anywhere else

mo
Review №35

Great and very reliable service. Banny is honest, highly professional and knows what he is doing.He also takes the time to explain to you know exactly what your car needs, and why/when it needs it, without trying to sell you service that isnt necessary.I appreciated his honesty as he informed me about a repair being still under warranty by the dealership, many other shops will not go out of their way to find out if thats even a possibility, like he did, and will instead try to sell you the service by all means.He is trustworthy and would try his best to get the parts for your car at the best price without compromising quality. If you or anyone you know has a Mercedes, I definitely recommend The Benz Shop for all your service needs.

Jo
Review №36

I was fortunate to find Banny and The Benz Shop by way of a referral from members of a Mercedes Facebook group. Even though I am in Mesa and The Benz Shop is in NW Phoenix it was worth the drive to find someone who is so professional and responsive. I had just purchased a used Mercedes (my first) and was told that they are extremely expensive to maintain. I needed someone honest to do a check up to see what needed to be fixed. Banny gave me a complete rundown of the items that he would be concerned with in order of importance. I was SO impressed that I told him to take care of everything on the list. It was very reasonable compared to what a dealer had quoted and the entire experience was delightful. I have been back again and I will never take my car to anyone else! If I could give The Benz Shop 10 stars I would gladly do it!🤗

Th
Review №37

Benny is great, love to bring my cars here! He is always willing to accommodate to ones schedule and very honest which we know that is something we dont see anymore. Been taking my cars to him for couple years now and wont take them anywhere else. Loyal customer for life!! Definitely would recommend him!

Po
Review №38

Benny managed to fit me in on a same day appointment which was great. I had my rear brake pads replaced, very professional job. The price was very reasonable and I didn’t wait for hours at the shop.

sa
Review №39

My experience with Banny was Incredible, Im very impressed with his service. he went a step beyond and help me with things I needed for my vehicle that we did not discuss and the price is super affordable Im really happy I found him.

Er
Review №40

I always get my car repaired here, and Banny is fantastic! He is 100% honest, ethical, and he never cuts any corners. If you need your Mercedes repaired correctly at a very reasonable rate, this is the shop for you!

Br
Review №41

Great quality service!

FI
Review №42

Benny is the best mercedes Benz mechanic I met. He is very honest and straightforward person. His charges are very reasonable and will recommend him to my friends.

Ro
Review №43

Professional and great communication skills. Thank you Banny for helping with my problem and taking the time to ensure I understand. I will be back for sure.

Ra
Review №44

I recently had an oil change at The Benz Shop and Banny (owner) provides world class service. Banny provides a thorough inspection and he treated my car like it was his very own. I highly recommend taking your Mercedes Benz to The Benz Shop.

Ra
Review №45

Expert knowledge on Mercedes products, fast, reliable and friendly.

Sa
Review №46

Great shop! Accountable and always keeping my car in tip top shape.

La
Review №47

Very competitive pricing (half the price the dealership gave me), went in for a crank/no start with my 06 e320 cdi, very helpful and informative on what needed to be done and informed me every step of the way. Definitely knows what hes doing!

Lo
Review №48

I was delighted by Banny’s Instagram page as well as our initial phone conversation. I believe my vehicle was properly serviced by a highly-knowledgeable professional. The other reviews of The Benz Shop that I have read certainly echo my impression. Congratulations to Banny for bringing this level of car care at a great value to those who are fortunate enough to visit The Benz Shop!

ro
Review №49

Wow!If you need service on your Mercedes please don’t take it anywhere else!ProfessionalDetailedPoliteExpertFriendlyReasonableTook amazing care of the wife’s slkCustomers for life!

Au
Review №50

Excellent customer service, great knowledge, extremely recommended

Tu
Review №51

Thank you for taking care of my sons car. You saved him a ton of $$ and fixed his issue. We’ll be using your shop for all our Mercedes repair and maintenance needs. Thank you!!

An
Review №52

The Benz Shops expertise in Mercedes in unmatched, more importantly the level of honest and integrity they operate with is hard to come by in the auto industry. I run an auto repair shop myself and when I have Benz problems I cant figure out, I refer them to the Benz Shop and every time they have the answer.

Xa
Review №53

Banny best foreign mechanic out in Phoenix very knowledgeable and professional

Je
Review №54

Banny is a Great Mechanic!

Tr
Review №55

Benning and his team did a great job fixing my car. Would definitely use them again.

Se
Review №56

Very good shop the mechanic is excellent explains everything perfect and tells you to occupy and not really thank you very much 🇺🇸👍🏎

Information
89 Photos
56 Comments
5 Rating
  • Address:2602 W Townley Ave Suite 1, Phoenix, AZ 85021, United States
  • Site:https://thebenzshopaz.com/
  • Phone:+1 480-923-6228
Categories
  • Auto electrical service
  • Auto air conditioning service
  • Auto repair shop
  • Auto radiator repair service
  • Auto tune up service
  • Brake shop
  • Car repair and maintenance
  • Mechanic
  • Oil change service
  • Transmission shop
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:8am–5pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:8am–5pm
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ-friendly:Yes
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