I have cheap on my windshield. Went there and I’m surprised after they done with it. To me seems the job not done. The open bussines for long time they should know better how take care the customers.so i went back inside and spoke with the guy on front desk… thats the best we can do.. they can’t do 100% job done but they will charge customers 100% must pay. Hope the owner can see it. And address their worker how to handle well customers services.

This repair shop save me a ton of money for windshield replacement. Other shops gave me quotes for $485, Jacks did it 185+tax. Installation was fast and clean!! Took 45 min. In and out!! You have my business Jack’s!!

I brought both of my cars (A 2020 Acura ILX & 2018 Nissan Rouge) for Window tinting and they did GREAT work! I scheduled my cars to be dropped off and they completed at the time they said they would! And I am thrilled at how both of my cars turned out!

They always do a good job either with the parts availability or windshield change, professional people and the prices are on point! You wont overpay.

They had the glass I needed and at 30 to 50 dollars cheaper then the other places I called.i will definitely use them again.

Probably wouldn’t go back to this establishment or recommend anyone to go. I waited 4 hours for my windshield to get replaced. I asked how long it would take twice and they said they were working on it. It wasn’t until I was the last person in there that I went outside to look in the garage myself to not see my car. I then walk to the lot with all the other cars and long and behold my car was sitting there, finished! I walked back in and the man in the front says you’re all done like I couldn’t see that for myself. Took wayyyy too long and unprofessional for letting me sit there if my car was done.

I have been going to this place for years and had no problems until today. Some guy could not be bothered to hear my request. He mumbles something, while I was in mid-sentence, and hangs up on me. I will not be going back. I guess customer loyalty means nothing.

I took the car back and they reinstalled the sensor and sensor cover. All good now.thanks for responding- can you contact me directly, I live in Delaware and I dont want to make the trip to the shop if nothing further can be done regarding the piece that was damaged.They were available and had the glass i needed but the cover to the sensor on the windshield was broken. Need to take it back but not sure if they can replace it. 🤔

Nice Park large trees play areas for children park benches for relaxing Quiet Surroundings.

Replaced my window quickly and at a good price. Got in my car and noticed they even vacuumed out the remaining glass shards. Would definitely come here again!

I was able to make an appointment online and get it confirmed instantly! I got constant reminders of about my appointment. Jacks sent me an update letting me know the car was ready! The window looks great and the service was immaculate not to mention the price was unbeatable!! Definitely will be using in the future and referring my future customers there!

I took my best friend suv there and the windshield leaked into the wiring and totaled her truck

Talk to Chuck, Al or Adam. They know their stuff!

They have good prices on car windows glass + installation. I Payd $135 all.

Even before owning my own vehicle Ive coming to Jacks. Bringing Friends and Neighbors vehicles. Great Service and Prices. Im about to have a broken door handle replaced there today!!

Had a windshield replaced and it was done perfectly. The customer service was excellent. It especially helps when you know what your driving. Oh and Goodyear is not a tire size. As a customer I had a good laugh at the front door circus. Great work guys. Way to stay level headed.

Reached out to get vent window that was broken into fixed and they were able to assist next day. Ordered my parts same day and helped me with appointment time that worked for me to get into work by 2 next day. Were straight forward and consistent with price they quoted. Vent window was 125 plus taxes and Safe Lite was over 300. Finally didn’t feel like I was getting screwed by an auto repair place.

Best auto glass prices

Have a little patience and Jack’s will satisfy! I’m really happy with the service! Ed is a wealth of knowledge. They are non stop busy. But for the price I’ll recommend Jack’s!!!!

Took car to get windshield replaced and bad install.....due to bad install water damage occurred and now car is a total loss......Im out of money I paid to replace windshield and a car

I needed to get a window replaced on my Jeep Cherokee. Jacks were able to replace the window that day. It was even tinted like my others.Their price was VERY GOOD. 200 bucks cheaper then all the other places. They even vacumed the broken glass up.I highly recommend Jacks Auto and will ONLY be using them from now on.Next Im going for front tint after they told me the price.Jim M. 7-29-2020

I had a good experience at Jacks. I called a day in advanced and needed my windshield replaced. They told me they could have the windshield replaced the same day but I wanted to come in first thing in the morning. The price was reasonable and it took roughly 2 hours to remove my old windshield, clean up the area and apply the new windshield. Im happy with the service and the quality. The kept me in the loop every step. Its a bit old and dirty waiting area wise but the techs know what theyre doing and thats what matters to me. Wouldnt hesitate to recommend anyone to come here.

Poor Customer Service Over The Phone. My dad called this location yesterday to inquire about a windshield for my car. He mentioned that they stated they would have to order the glass, but told me to call to make sure. I called today and the customer service over the phone was very rude about my asking for information that would pertain to me spending money at this establishment today. I wanted to be clear that what my dad said was actually still the case. Instead of understanding and providing quality customer service, he told me to come and pay a deposit and they would order the glass. I asked how much the deposit would be, because my dad only told me what I thought was a total cost of $185, not a deposit. I told the guy that my dad mentioned the $185 and before I could ask anymore questions, he says with disdain, “well, that’s what it is.” I said ok & told him that was rude, then got off the phone. I’m not spending hundreds of dollars where only the money is appreciated. I appreciate all-around quality. This establishment will not get my money nor any recommendations from me.

I love my new glass

They know glass... excellent and good prices with....install

Cheap, quick, done right.

Same day work and fast service. Price qouted was what I paid. Will use again if ever needed

They were great - straight forward about pricing and got my window in right away and did a great job putting it on my vehicle. Stay away from Safelite!

A bunch of her over artist.

Took me same day I called, in and out in a jiffy. Super reasonable prices. Cute cats too!

Theyre great and they have great prices and it pretty accurate with the waiting time!

Looked up info for a family member..was pleased with the price.Thank you for your quick service.

Jack’s always has the best prices and gets me in and out quickly. Any air glass work that needs to get done I will always only go to Jack’s

Ernie is a good genuine and cool guy. The prices are comparable to most shops and frankly if your car has issues, you just have to pay. Go in early, as they only had one guy and it took a bit of time to get my car windshield done. I spent a grand total of 3 hours there, yikes. Also, if youre a cat lover this is the place for you. The cats reign supreme! Unfortunately, I am not. The smell of the 2 cats I saw is STRONG in that place and they lay any, and everywhere. Nonetheless, I went for windshield repair and got that done on a sunday, so all is good in my book.

They dont do good business. I went there on a Monday, July 27th. They had to order the part My vehicle needed. I was told that it would be there the next day. So I paid in full. Long story short, I just got the part on August 12th. The only communication we had during this time was me calling them several times and going there twice. I didnt receive any compensation for the inconvenience or even an apology.

I would rate them with no stars if possible. I called and asked for a quote for a 1995 Audi S6 Avant rear hatch glass, and the guy tells me the car doesnt exist and insists there is no 1995 Audi S6 Avant. I explain that its a rare car and does not come up in some systems butthat the glass is the same as 1996 A6 Avant rear glass. He refuses to listen or look up a 1996 A6 glass and insists that I am confused about the year of my car and ask if its a quattro. I tell him that they are all quattros (which all S6s are). He then tells me they are not all quattros without knowing anything about the model and hangs up the phone.

Great job but you have to be there by 9 a.m. to be out by 5 p.m. lol

I called they said come over they have a few windows . For my make year and model. I went they had it come in the next day and installed in and hour. All went well no issues or worries. Smooooth operations

Quality work, done in timely manner. Excellent prices. (Very professional, and personable, there. f theres any prob, they will address it promptly. ) Highly recommend.

Good price Good Guys quality work just takes a really long time

If you get an appointment its the same as just showing up, waited 4 1/2 hours for a door window installation for a scheduled appointment.. price quoted over phone and price given after final installation were different. Door still has the old glass jiggling around inside door. I will give caution when recommending jacks auto glass...

Profesional and promtly service. No problems it all

They always have whaT you need and in stock great place

Asked for 5% tint for the back winfows due to the nature of my retail business and was given 15% so now passer bys can see inside my work car more!

Racist people, please see how they response to their customers. Lairs and the biggest ripe off ever. I dont advice any one to get service from this horrible place.

I called to ask if they could get parts or if they have parts for 2016 chrysler 200 but b4 I could finish a sentence I was told no even b4 I could ask a question... so i will not spend my here nor would I want to with service like this.... no thank u I was goinv to inquire abt the tinting but no thank u now

They fixed my rear windshield like it was never broken. They fixed it beautifully and promptly. They even vacuumed the glass. Highly recommend.

Great, great customer service. solid quick work on convertible roof tops, windows and mirrors.

I woke up to go to work on a Monday morning my driver side window has this hole in it and Cracked. I called Jacks they gave me a good price. I was done in less than hour. Good service, good price a really great shop.

Got the best service at Jacks Auto Glass each time we needed their services! The wait can be long, but perfection takes time! Quality workmanship, very fair prices, funny and courteous staff!

Great service

New wind shield no Issues.

They had me in and out within 2 hrs. I didnt have to wait to have my glass orderd. I loved the same day service

My Cruze was broken into and the passenger window was smashed while I was visiting Philly. I needed it repaired that day and they were the only place around that was able to do it. Did a great job, and they tried to vacuum a lot of the glass out of the car as well. Trip got back on track in a timely manner thanks to them. It was also much cheaper than the estimate. Thanks so much.

Are car was broken into when visiting Philly. My husband and me were a bit hesitant at first because of the reviews but they were very nice and even repaired the window in a timely manner. It was even cheaper than what any other place was offering. Thank you so much.

When youre looking for auto parts or you had a problem with you cars windshield or windows Jacks Auto Glass will fix a broken window or windshield for half the price of your car dealer. Tough economic times call for creative measures. Check out Jacks before you throw away your doe.

I am very happy with my experience... someone burglarized my truck smashed the tailgate window! I spoke with Adam he quoted a reasonable price & assured me that it would be no problem to restore. When I arrived at the shop the gentlemen @ the front was very friendly & funny :) they told me my wait time and they finished before. My truck was vacuumed cleaned and the window looked wonderful! Thank you!

Family owned, 50 years in the business and clearly shows their expertise!! Not only my rear window was a perfect match and extremely priced well, they installed in a timely manner. I even recommended a friend that was selling one of his cars in good running condition and he received top dollar from Jacks. I shopped around to 4 other places in the area and landed here with confidence. These guys by far are the best around!!

Although Ive been here for glass repair in the past! The service has declined a bit... The work was good, but my vehicle was a mess when done! (Had to vacuum myself) and they would not be straight with me about an estimated time!! I literally lost Over Half my day! Which was critical to me today! Sounded like they guy beside me had the same issue!! They took sp long but wouldnt be straight with either of us! Disappointed Jacks...!

Get your windows fixed

Jacks was able to replace my rear glass even though my car has a cloth top, which numerous other glass places could not. Very skilled work as well

Had my windshield and sunroof fixed at Jacks. Prices are very reasonable! Staff is friendly especially the one guy who works at the front, I think his name is Al. Good guy. I have also ordered car parts here and again, great prices!! Jack’s is def my go to spot!

The worst experience ever. They did not do what they said they would do.i have a 2019 Honda Civic and I went to replace one of my broken side mirror. My side mirror has a camera attached, and told me I would need to go to my dealership to buy the mirror myself. They said they would install the mirror for me, for 30$. While I was at the dealership, I called them to double check and let them know they would need to run the camera through a computer in order to fix the camera. The guy who answer the phone was so sure about this, he kept telling me that bring the mirror in we do it for you for $50, I asked him are you sure? He was like what did you mean I am sure? Bring it. After they done with my car, the mirror is on but the camera doesn’t work at all, I went back there and ask someone go check see if can help, but no one helps me, all they said is the mirror is moving upside down, left and right, so they said they are done their work. If you just putting the mirror and doesn’t help with the camera for me why are you charged me $50 dollars instead $30. If you wouldn’t promise that you can do it, I will just got my mirror done in the Honda dealership, instead going back and forth.

Great place got my windshield fix at a wonderful price and the people were great thank you.

Jacks helped me in a jam. They replaced my drivers side window in < 1 hour for a very, very reasonable price. Plus, everyone was nice there. 10/10 would recommend.

They will have what you want 99%of the time and at a very good price.

Great service and great prices. I was a little salty that they didnt have my glass in stock, but it only took 1 business day to get it and install it. I highly recommend this spot.

I live in the northeast and took the drive to get my window installed. They offered the best price and same day installment. Very nice staff.

Fast service low prices fast reply to quotes online.

The best! The king of auto parts! Priced reasonable. Very warm and friendly staff.

Very bad experience. I went there to replace my car battery. The repair man was unexperienced probably. While he was replacing the battery something short circuit happened and smoke came out from the car. The broke the electricity circuit and blaming me that my car was not good. I will not recommend anyone to go there.

My primary issue is that they broke my door handle. I was having my drivers side window repaired. It needed a new regulator. They did the job at a fair price and prior to receiving the part they even propped the window up to eliminate further break-ins which was appreciated. The problem, however, occurred when I went to collect my vehicle. They said to me that the handle was broken on the drivers side door inside and would not open the vehicle and that it was like that when it was received. That claim was absolutely garbage. I exited out of that door less than two hours prior when I brought it in and had never once had any issue. Then they proceeded to work on it and just tell me oh it was like that. if that were the case why would they not address it before doing anything so I would acknowledge the issue and remove liability? The fact is they worked on that door/window and after the fact the interior handle no longer functioned. They broke it. I wouldnt even be the type to make a fuss or anything if they simply took responsibility and told me to bring it back another day for them to fix. But they completely neglected to take any responsibility for their carelessness. No wonder they had such a low rating. If they spent less time pissing and moaning and throwing temper tantrums at one another like toddlers they could probably accomplish much more satisfactory work, or perhaps not work while angry and break off handle mechanisms in their frustration.

Took my SUV to get a new windshield and they scratched up the paint removing old windshield .they covered it up with tape and told me not to remove it for a day or so. It was because they scratched the paint and covered it with tape and didnt want me to see it until I got home 50 miles away. Make sure that you check your car completely before you leave.

I had a appointment for 11 on Saturday. They were prompt and professional. At 1pm they told me the replacement window had a chip so they ordered another window, no fault of there own. They bought pizza and fed the entire waiting room at lunch time. Price was excellent

Went in looking for a part they didnt have it so he ordered it came in 2days nice price

Good prices, most of the time they got the parts, long waiting to get service

Professional, quick, respectful and the prices reasonable...

5 star business because the wind shield was put in on Sunday almost impossible. (But!!!!!) They promise it wont leak but the dont promise that it will be installed correctly does that make sense my wind shield sits higher then the seal that goes around it took 6 hours to get finished If i could do 6 more hours i would of to it back hard to write a review when they wonder people to deal with

Not the best place in philly at all. Try als automotive in langhorne, the best place he can get anything

Great people highly recommend for all auto parts, glass and repair needs

These Guys were Great

Had great experience at Jacks my window would not close or open, i thought it was going to be great expense. Took it to Jacks without appointment car was seen within 20 minutes, the mechanic came and got me show me the problem a broken bolt demonstrate the window going up and down and put door back together. I was soo surprised because they could have told me anything and i would have paid the cost. They were honest cheerful friendly and fast. I will tell my family friends about Jacks and will use in future.

The person at the front desk quickly searching what I was looking for on the database. I was the third in line, as there were already two customers in front of me. Nevertheless, in less than 15 minutes the rep. found they did not have the parts I was looking for, and suggested /recommended several businesses around the block, which I then went to and got the spare parts I wanted.

Excellent work, only drawback was the wait time. Try to avoid Saturdays if you cant get there before 10am. Its kinda a testiment to how good and reliable they are, due to being so busy. Customers had to come back another day.

Fast service and great prices... had me in and out under 2 hours ...

Told me to come the next day for my car, just for them not to have the item I was looking for

Great service. I was told that it may take a few hours due to other customer before me. But it was done in a reasonable time.

Probably the single most hassle-free windshield replacement Ive experienced (and Ive experienced a lot). By far the best price and was in and out. Very friendly, would highly recommend.

Great price, really nice guys, fast service and there’s a bunch of cats in the waiting room. What could be better?

Theyre good at customer service skills but their work on auto windshield is not done neatly. Their workers dont take their time to finish the fixing smoothly. They did my windshield but couldnt glue it as necessary.

Keep up on the quality service 👀...⭐⭐⭐⭐⭐

Down side from our visit today was time there was little over 4 hrs even though we were third in line that checked in at 8am(smh, I know)...BUT the upside was the price was cheaper than anywhere we called. Work and windshield was good quality. So for the time headache its worth it. 5 stars if we didnt have to wait so long.

Breakdown:Pros - Quick service, Nice People at front deskCons - Mediocre work, untrustworthyI had my car broken into one morning before heading back to Virginia. I needed quick service but no one could do the work on the same day. Jacks was nice enough to offer an alternative solution by putting a plastic over the window. The front desk people were nice.I had 3 doughnuts in the back seat to eat on the car ride back with my girlfriend. When I got back to my car 2 of them were missing and I know they were taken once I gave them the car. Now doughnuts arent a big deal but their lack of concern of taking anything without asking is unacceptable (I would have let them have it if they had asked). I came to them in a time of need right after getting my car broken into and they took advantage of that. Makes me wonder what else they wouldnt mind taking.Now as for their work, it was quick but on the way back home it started to rip apart. I had to pull over twice to duck tape it back together.All in all, if you need work done fast you can come here but make sure to hide anything valuable (and invaluable as well I guess) just in case. The work should hold up until you can get it done better.

I purchased a new windshield with this company the installment is secure and satisfactory however they failed to put my stickers on the new windshield. My stickers were still taped to a piece of the broken glass that was left in my car. I brought this to their attention before leaving the establishment. One of the guys stated that stickers are not reapplied to a new windshield according to PA law; & I must get the car reinspected or go to the dealership where I purchased my vehicle to retrieve new stickers..Well I called Harrisburg and they stated that my stickers should have been reapplied to the windshield as long as they were not expired or fake. In which they are non of the following. So in retrospect; this company did not complete the job at all and caused me just as much inconvenience as replacing the windshield in the first place.

They took forever but the service and work is top notch

Absolutely fabulous staff! Helped me quickly and efficiently! I would definitely recommend Jacks for all of your auto glass needs!

Great service! Totally satisfied

The worst ever. Was told it takes two hours to replace the window and it has now been almost four hours and what did they tell me, it’s going to be another 30 minutes at least. Yes I’m still here! I will never use them nor refer them to anyone EVER! By the way they are closed for the day and just about everyone but the mechanic and the cashier is here. A disappointment!

Efficient service, not really friendly service. Repair was completed on time.

Quick and professional would recommend to all my friends