So very nice to have this travel oasis available at such a stressful airport. Staff was curtious and friendly. Check in was the standard procedure...login and show your ID. Food, drinks and peace and quiet were available. Thanks to all the volunteers.

Probably one of the best USOs Ive ever seen.Hot breakfast and a lot of food to go.A close race with Atlanta to see which one is the best

Great experience here while waiting for my connecting flight. Staff is very friendly and enjoyed my time here.

Very friendly staff that kept the USO very clean and welcoming. It was apparent that they take pride in the location and ensure every guest leaves happy and rested. I really liked the layout of this location, especially the quiet relaxing room with the super comfy chairs.

A great spot to get out of the crowd. Also friendly staff and good refreshments.

Very friendly and helpful. I had some issues with my flight to bct and they made some calls for me to make sure I would be taken care of when I arrived to the st. louis airport.

Super nice folks and tasty treats. Great selection of snacks and drinks.

Undergoing renovation due to multiple flooding incidents. Current facility is more expeditionary until renovations are completed on new facility in early 2018. The staff are great, and facilities are adequate. You can grab some food or catch a nap if youve got a long layover. Theyve even got a stash of personal hygiene supplies to freshen up. Should be back to 5 stars after renovations are complete.

Very welcoming staff! They have complimentary food and drinks to help you make your wait at the airport much more bearable. They also have complimentary WiFi and recreational activities for your enjoyment. Make sure to always leave a donation as their staff is made of volunteers!

Great staff and support for military travelers.

Incredible location, food, lounge chairs, super friendly. The people that volunteer here could not do a better job. Thank you!

Great place to comfortably relax while waiting to board your flight...

Very friendly and clean place thank you for serving my Family.

Nice quiet spot to hang out while waiting for a flight.

Great place to relax. Employees are truly the best. Plenty of food/drink options. Very clean and roomy!

Comfortable place to hangout while waiting for flight. Friendly staff. Snacks available

I consistently Travel across the country for the Marines and find myself staying here quite often. There is always a clean bed, showers with all amenities, food and smile to greet you. Everyone who works there is kind and friendly and willing to help. It’s such a welcoming feeling and knowing that you’re not on your own should you need anything. They truly are amazing.

This is one of the best USOs I have been. I live in Philadelphia and utilize these services every time I fly. The bathrooms are clean, and a much better option than the public restrooms. I can step away from my bag without worrying about it(with in reason). The complimentary snacks make the trip here worth it alone. If you are in the service, definistop here.

USO has done an outstanding job over the years for our veterans and their families.

Friendly staff & very good free hot food!

They have a sleeping room for males and one for females, showers, private bathrooms, a theater room and a very nice lounge area. The sleeping rooms are dark and quiet with twin bunk beds and at least the womens had a pack and play in it. They had hot foot and wawa coffee, as well as stocked coolers of drinks. Theres also a play area for kids. The people working were very friendly and helpful. This USO is very nice and open 24/7! Highly recommend it!

Nice and clean, the staff was very nice.

Should be open daily. Military travel Fridays and Saturdays to

So grateful for the USO and all of the amazing volunteers and hard working staff. I usually can get into any USO without any issues and enjoy the amenities. However at this USO I was informed the sleep rooms are only for active duty. I can totally understand why but find it semi rude that reservist are not given the same treatment. I was given a strange look at the front desk as if I had asked for something ridiculous. I spend the majority of my time on active orders and like most reservist and still deploy so.... what is the exact reason why? I found it odd since last time I was here that was not the policy. Thank you for your continued service to military members but I think that point should be changed.

I havent been here in awhile, but they have had a great makeover and are in a better location. Had breakfast there today and was very pleased with this locations services. If you have time in the airport spend it here and relax.

Philly USO has always been great, they improved on that. Now its almost like walking into heaven. If youre stressed and traveling youll enjoy all the great amenities they offer for FREE. relaxing lounge chairs. Beds, showers good food. And really great men and women there to assist and make you feel welcome.

Not a person in there. Turned away because its open only for USCG recruits today. Made no sense. At least kick me out if you reach capacity.

Without a doubt this is one of the most sophisticated upscale USOs Ive ever relaxed in. The staff is very attentive and make you feel like royalty. The childrens play room is a great bonus. 100x better than any remote hotel. So relaxed, I almost missed my flight! Thanks for freely serving those who Serve!!!

I had such a wonderful experience. Everyone was so generous and helpful. I was running around sad with a broken foot and I was being helped out the whole entire time. There was plenty of food and everything was so clean. My sad frown was turned upside down. Thank you!!

The best USO Ive been to by far. The staff is extremely accommodating, and provide an array of amenities. They have laundry services, showers with all toiletries, beds, movie room, and warm meal . There is nothing I needed, they dont provide.

Outstanding service and great selection of food.Comfortable spaces with amazing people, who want to make you feel a home!Highly recommended, enjoy!

This facility is a great lounge for military personnel. Not only active duties, but also reserved, retired and military related civilian are welcomed!! This one is opened about one years ago so it’s still clean and smells new! You can find easily because the USO logo is on the entrance door! They have great free refreshments and WAWA drinks and coffees! You can take them and have a seat and relax! There are comfy sofas, chairs and bed!! There are sleeping room so you can stay here! 24hrs open! I’m sure you can have a great time before boarding! Thank you for your service and safe flight!

Great place for service members and veterans who are traveling. Free food and drink. A place to sleep while waiting for your flight. A good place to hide from the airport.

Love the new location and the new set up. The people are very friendly and the food was delicious. I wish they would have saved all the patches from the old elevator that were from all over the world and made some kind of display with it. They have no armed forces decorations up at all.

A fantastic USO where the worst thing I can say is that its a bit of a hike if youre flying out of the A/B gates even though given the layout of the Philly Airport theres no place that would be perfect for everyone. Theyve got all the amenities to expect plus a great quiet room with very comfortable recliners, two bunk rooms, and a nice shower. The volunteer staff has always been wonderful.

Incredible, was stuck for 20 hours at this airport and USO saved me. I had a bed, meals, drinks, snacks, even a shower! The bathrooms are large and clean. Theres so much to do and the people who *VOLUNTEER* 24hours a day are all friendly and happy to be there and help. It was better than staying at a hotel.

Uso is great. Awesome service and amenities. Wish they would allow dogs like the Dallas USO does.

I’ve been to USO’s at airports across the country and this is by far the best one I’ve visited; by a long shot. Clean, friendly, plenty of food and amenities make this a winning combo.

Best USO ever!

Always been a safe place for my kids and I when travelling from Texas to NJ. Thank you for the R.O.I. of giving via CFC doing my US Army Airborne SOF career. Capt. Rick in Central Texas.

This Uso is my favorite. I love the fact that if our flight is cancelled, we can spend the evening there. Amazing breakfast as well. Thank you so

Top rate USO, super family/child friendly with a place to rack out, shower and some pretty good food to eat.

If you are a retiree and flying on Tuesdays you are not allowed to use this USO because the Coast Guard brings its recruits in that day. In the 31 years of military duty, 7 years of retirement and as a USO volunteer I have never seen any eligible person not allowed into a USO facility with proper identification. Had I known this I would have connected through Charlotte NC and spend my 4 hour lay over there. I noticed other comments concerning retiree limits like you cant stay over night even though its a 24 hour facility with bunking available. Im curious what other restrictions does this facility place on military retirees ?

It is small but the best USO. They serve hot food, even though they don’t taste good. For poor military who cannot afford or stingy to buy food, it is good.

Wonderful resource for military personnel with daily snacks, breakfast and lunch provided at no charge. Relaxing chairs, showers, and sleeping rooms also available. Staffed by friendly and knowledgeable volunteers. Located near gate E2.

Thannks USO. Put my West Point cadet up for the night when her flight got cancelled until the next day. She said the accommodations were top notch.

Great experience

Always a fan of the USO. Fantastic volunteers and very attentive to service member and family needs

Nice spot to relax for retired Vets prior to your flight. Wawa (big supporters) donates the coffee and food.

Clean and well stocked with great amenities. Makes me want to go out of my way to have layovers in Philadelphia.

The best USO I’ve ever been to. Plenty of options for food, movie theater, bunks to take a nap, plenty of space, and friendly staff. Highly recommend

I like staying here while I am waiting on my connecting flight. Great volunteers and snacks/foods.

This location is one of the best I have visited . Clean, friendly and comfortable space with food, bunks, showers and friendly staff. Thanks so much for the hospitality

Hands down best USO Ive ever experienced. Equally important, theyve been extremely accommodating of my family during times when I couldnt be there. I am so very grateful for all they do!

Very friendly and nice. Good amenities for a long layover great people

Philadelphia USO is the best Ive come across in my many travels along the east coast. The Volunteer staff is very friendly and helpful, and the facility is nice and clean, if a little out of the way. They have hot food, lots of drinks and snacks.

Absolutely the best USO Ive visited! Great staff! They make you proud to have served in the Military!

Great. Best USO Ive been to. Spacious lounge, modernized, hot food and good selection of snacks and drinks. In USO bathrooms.

Very attentive personnel, great service. We really appreciate what they do for us service members and veterans.

As everyone else said, best USO Ive seen. I wish they all had bunks to sleep in! I also like that its not in some dark corner of the airport like most others so theres windows in there.

I love this USO. I have stopped here many times over the years and they always make me seem like family. It reminds me of coming home. Thanks philly USO!

Stuck on a 12 hour delay for my connecting flight, I got about 5 hours of sleep, some oatmeal, a hot breakfast sandwich, and coffee as well as a shower this morning. Certainly the best USO Ive been to

Very relaxing - lots of comfort choices. A cook to order breakfast in a well lit, new facility now over in Terminal E. Where you need to relax and grab a bite to eat, need some WiFi to catch up on e-mail/work/streaming, or want to sleep in a cozy secure environment, this place has it all. Probably one of the best USOs Ive visited in all my travels. Staff was constantly going out of their way to make sure we were comfortable and had what we wanted.

The USO in philly was nice. It was a little smaller than other USOs that I have been to. With that being said, the staff made up for the space. They were friendly and helpful throughout my stay. They also had fresh food provided as well as snacks to take with you. If your active duty or able to access this USO, I highly recommend it.

Recently built a new one in the E terminal. You can sleep here male and female dorms and as many amenities as your used too in travel for the military.

I am prior Air Force, currently working with the Department of the Army...I was not allowed inside because I didnt Retire from the military. My VA disability ID was not an acceptable form of ID to show I served in the military. I have never been turned away from a USO any where in the country. Very sad that the USO at the Philadelphia airport doesnt recognize ALL prior service veterans. Word of advice to veterans seeking to relax in the Philadelphia USO...they will embarass and disrespect you if you are not retired. Very disappointed to say the least !

The USO is always an awesome place to crash for a bit. Being a servicemember who travels a lot with itineraries being a SNAFU, I love that they are always available when I need them.The staff were very friendly. Atmosphere was very comfortable and inviting. Finger food and drinks available with plenty of coffee. Internet access and TV. Computers with printing capability. I didnt even need all of it but it was there and available if I needed.Highly-recommended if you are an SM. You will need a military ID to get in.There are signs to lead you to the USO and it is past security, so youll have to go through the TSA gamut. It is located upstairs right at the intersection.

Super nice staff, great food, quiet comfortable place to chill between flights...

What else can you say except thank you to all the men and women who donate their time to support our service members. This USO has all the comforts of home and even better hospitality.

Great place to wait for your flight. Extremely friendly staff!

This is probably the best USO Ive ever been to (and they are all great!) the staff is friendly, it runs 24 hours and offers beds and great food. I really cant say enough about the staff and the organization.

The USO is an incredible organization that supports US Servicemembers and their families. This location Has a variety of meals, snacks, drinks, coffee, computers, wifi, beds, showers, toiletries, travel kits, TVs, video games, and awesome friendly and helpful volunteers!

The staff was wonderful and very helpful. The food and snacks are always great. Plenty of recliners to relax in.

I recently had a long layover and spent the entire time hanging out here. The volunteer staff is very friendly and genuinely enjoy helping the Servicemembers who stop in. The place is spacious, clean, and accommodating with a kitchen (free food and drinks), common area, movie theater with awesome leather recliners, sleeping room, showers, and nice bathrooms. Also, the free WiFi is very fast. Any veteran who has some time to kill at the Philadelphia Airport should stop by this USO. Its one of the best Ive been to.

Super nice and welcoming! Unfortunately their primary facility was flooded and they are in a temp spot that isnt great. But theyre making the best of it!

Good food, they also have rooms to take a nap in, good Wifi

When I was active duty, I was treated great. I guess retired military dont qualify for the same treatment. To make it worse, I am 100% disabled . They only escort active duty military.

Members assisted me with locking my luggage up for an overnight stay, and also escorted me to their new location in Terminal E.Very nice place, bunks are available if you need them.

Best USO Ive seen. Great services. Best food. Brand new!

Nice quiet clean what more could a soldier ask for...

Would give 5 stars if it wasnt so cold

Nice Quiet Place for Relax and Eat something between Flights..

Its a bit far from terminal D but its well worth the trip. It is a charter USO and it is only open to active duty, their family and retired(20+) and possibly disabled (I dont know). But it has a giant TV, hot free food, showers, even beds worth clean sheets. Defyingly with the trip!

As a military retiree, they let me in Space A, I was very appreciative since I had a very long lay over. My only minor complaint (probably because Im an old curmudgeon) was the AC did not work real well. But I did find a seat with a fan.

Great uso. Always a friendly staff member there.

Best USO I have ever been too. Friendly staff, great food, and fantastic facilities. Worth the trek if you have the time.

New location is fabulous! People are still helpful & friendly as always! Thank you USO volunteers

Fantastic place for active duty military members and dependents to relax while at the Philadelphia International Airport

Best USO in the Universe like John said. The volunteers are awesome and the food is great. Thanks John.

Ive been to other USOs since getting out. Apparently this one isnt for veterans, active duty and retirees only. All I needed was a place to crash for the night since the airline wouldnt help me out. Never had an issue like this before. Pretty disgusted with this one since other USOs said it didnt matter if I was out or not.

Great place, friendly people. Great snacks you can take on the plane for your next flight.

Philadelphia PA USO best I have ever visited in my 19 years of service. Its the little things that let you know they truly care.

The staff member at this USO was very rude and disrespectful. Landing in Philadelphia after a rough plane ride, I collected my bags and looked for the USO in order to get some hours of rest before I headed to my duty station. Not realizing that the USO was past security, I was instructed to find the information desk further down the concourse. When I found it, the lady at the desk asked a few questions and picked up the phone. Immediately after someone answered, she forced the phone into my hand. Trying to figure out what was going on, I spoke with a staff member from the USO who was very aggressive and not understanding. She informed me of how much of an inconvenience it was for her to keep escorting service members to the USO and told me to wait for more people to show up before she would get me. After I hung up the phone, I went to look for a seat against the wall. 10 minutes later, she shows up and rushes me to put my luggage into a locker. As we started to walk towards security, she tells me some excuse of why she is so frustrated. As we are going through security, they shut down the X-ray that she had her boxes on. Immediately, she jumps on to the TSA members case and starts shouting at him. Finally, we are through security and make it to the USO. As I’m checking in to the USO she tells me that I am their prisoner and that I can’t go anywhere. In addition to all this, she was giving out food, that was donated to the USO, to airport employees. In my opinion, this lady was a very bad representation of the USO and what it stands for.

Nice and cozy, great staff.

This is the best USO I have ever experienced. It was recently removed to this new location in the airport. It has a plethora of plug-ins (USB and classic) for your phone, laptop, tablet, etc. Theres two tvs that can play different things, theres an area for kids, the kitchen is connected to the common area - water, food (sandwiches, hot dogs, cookies, spaghetti/chilli), juice, candy. Theres a small game room area, the bathroom has small toiletry packs. They also have bunks you can sleep in and get a wake-up call. Only issue that arises is if you cant check your luggage for your flight, then you have to travel with everything to terminal E, go through security and then lock your items up in terminal E in the USOs gear locker.In summary, this USO is pretty much amazing.

Always good to be around other Vets!

Omg best USO !!!! Clean room and great food....

First time at the Philly USO was WONDERFUL! staff was super helpful and so inviting. The place is so spacious with so many amenities (lounge chairs, couches, Xbox tv, sleeping bunks, and more)My second time was at the end of a long trip and I had to wait for my ride and I was with my partner and they would NOT let him in even with my military ID (he didnt have one). We were literally just there a week ago and everything was fine.I asked for the gentleman (older, red hair) to show me where that rule was and he just stuttered around and kept saying sorry thats our rule when I know it is not. If you claim the person with you then they are allowed in with you.Im tired of the power trips and bullsh*t for what is supposed to be a relaxing and stress free stay in the lounge.Since Im not petty I am giving it 4 stars but just be aware that they can be frustrating and RUDE.

Great place very nice to military thank you

On our way out treatment was great. We dropped mom in Okc and took the 545 am out of OKC. All i wanted was a place to feed my 4 allergy son but his id expired last year so they wouldnt let us in. Mom did 26 years USAF Ret, and somehow subway was more willing to let my son sit so he could pull out his breakfast out of his backpack. So a minor child of a 26 year vet was turned away. I think you missed the mission today.