I found this service to be a complete waste of taxpayer funding. My counselor (Lannette) was rude and talked as if she grew up in a ghetto. Whenever she was asked a difficult question she used sassy replies Instead of intelligent answers. I believe she thought instead of bathing she could simply baste herself in dime store perfume.I was told by the director that they answer to no one. They assist the state to bilk taxpayers from their income.Stay away from this place!