I came in with two rugs that needed to be cleaned from vomit, and they were so helpful and friendly. They were very honest about what they could do to fix the rugs and what might happen to them in the cleaning process (shrink, color change). The rugs are clean now and I am so happy with their service.
Amazing experience getting my comforter cleaned, went back for the laundromat a couple of times after. Lovely owners. Would definitely come again!
Amazing experience with getting a bridesmaid dress hemmed and straps taken in! I’m bad at planning and waited until the last minute and She was able to get it done in a week!! Dress was perfectly hemmed for my height and the straps couldn’t have fit better!
Very good service, a plot washing service was carried out as promised.
THE EMPLOYEES AT THIS DRY CLEANER ARE MIRACLE WORKERS!!! I stained a red silk shirt with makeup and they got the stain out - the shirt looks brand new!!! I had no hope when I dropped it off and they completely fixed it! Cheap prices, great service! I highly recommend!
They are dirty !!!! They wash all your clothes together including whites my laundry smell nasty and looked dirty specially whites!!! They charge alot and dont use detergent or bleach they take they time to bring you your clothes then complain when they call you out of the blue and say they want to drop it off they are lazy dont want to come to your door if u live in a apartment they charge more and still dont want to do it this place is very dirty your clothes will be more dirty when u get them then they were also my clothes are missing and other people laundry including underwear were mix in my clothes that was not mine they are very dirty!!
We were in town for a vacation and didn’t want to pay hotel prices to get our clothes cleaned. This place was nearby and ended up being a great find. Lots of machines, a coin changer, and single serve laundry detergent, plus a couple of seats for waiting.
Great and fast service… very kind and friendly staff 👍🏼
Clean, easy to get to. Reasonable cost on machines
My friend have been coming here over a year now. The facility needs a little maintenance done on it. The staff are super nice. Nice enough to let me have my cat with me even though a customer complained. The washer and dryer are fast & they provide long folding tables . Plus plus ! Again, just needs maintenance work.
Superb Customer Service/ Great Service!!!I had THEE best experience with the pick-up and delivery service. It was super convenient, time and cost efficient. They also provided me with a quick turnaround as same day! Upon calling the women who I spoke with was kind and professional along with the carrier coming to retrieve and drop-off my clothes.It’s clean, perfectly folded and wrapped in plastic to stay clean, and the prices are reasonable. In all, it was a great experience and I will definitely be using their “Delivery” service again!Please support this business as they do aim to please and the customer service is A1!!! The COVID-19 has impacted the commercial laundry industry as many are closing its doors as the laundromats in my area so I’m so happy to have found U-DO-IT Laundry and will continue to use them! You won’t be disappointed! Give them a TRY!
I would give a 10 Star rating if I could. My wife is pregnant and the altered the perfect dress. It looks amazing. Thank you Anna!!!!!!
My clothes always come out the best
I have had an alteration and a couple of repairs done here and always drop my dry cleaning here too! Remember to have cash for anything under $10 I think ? ! good little place
Great quality tailoring at very low costs. Always polite, and punctual service. I’ve taken multiple pieces to get tailoring done and am always satisfied with the results.
The U-Do-It Laundromat at 1515 provides the CC community an excellent service provider for its laundry and dry cleaning needs. The venue is large and spacious which eliminates crowding thats often typical of other laundry outfits and it is furnished with ample washers (particularly single load) and dryers for customers even at its most busy times. Ive found the staff to be courteous, attentive, hardworking, witty and determined to provide their customers with a pleasurable experience and I am delighted they are there and highly recommend their business.
First, excellent customer service. Theres never a broken machine. Thats my neighborhood laundromat. The work thats done on your dry cleaning is remarkable. They follow directions thoroughly. Also, they have a great tailoring service. Considering I will never let anyone else touch my suits; men, I highly recommend.
Good place, everything works which is new to me. Good job whoever owns it.
The owners are amazing! I walked in needing my pants to be hemmed pretty much right then and there. She was so nice and helped me right away! I would definitely recommend for anyone in the area to try them! My pants look great! Thank you again!
I have used the coin-op laundry, dry cleaning, and sewing/alterations aspects of this business. They provide all overall good quality work, are reliable, and set fair prices for the area.I used the coin-op machines to do my laundry when my apartment building was down to one shared machine and occasionally to do larger items, like bed spreads. They have fair prices and convenient hours plus larger machines than most apartment buildings. The dry cleaning service offers quick return and better prices than several places around it. The alterations and sewing service has been very helpful. They have done some fast-turn around repairs for me. I had a hole in a pair of suit pants that I needed for a wedding. I had to travel for the wedding. I didnt discover the hole until the weekend before I had to travel. I dropped it off on a Saturday afternoon and had it back by Tuesday morning. They did a great job repairing it well, quickly and durably, at a very inexpensive price.
So ill say I’ve grown to love this place and put a lot of trust in them. I have a lot of delicate expensive clothes I take there and never had one issue.A lot of my garments are Japanese garments, which requires very special care and Kiko (the owner) who happens to be Japanese gets it. Her staff is amazing and it feels like that classic city neighborhood cleaners/laundry place. I would recommend taking your garments there to be serviced. They are never late and always gets the job done. 5 stars
Always quick, honest, friendly, and fairly-priced. One of the only places in Center City that will do same-day dry cleaning, which has been a life-saver for me sometimes! They will also deliver your dry cleaning as well. Very, very friendly family-run service. Ive used them for 5 years and give them my highest recommendation!
This place rocks! Came to hotel and picked up laundry for fluff and fold and dropped it off at hotel. Very affordable and Im very happy! If I lived here they would do all of my laundry.
We do not have to use public wash/dry facilities, so what we have to say is limited to the custom tailoring service offered by this location. In this respect, the Japanese co-owner (apparently a law graduate from an elite Japanese university) has performed excellent work for both myself and my wife (about ten jobs in all). Her work is reasonably priced, precise, careful, and detail oriented, a cut above other so-called tailoring services in our Center City area, where weve lived long enough to have tried many of them. For a couple of rather complicated waist adjustment jobs (pants and skirt), she seemed to really understand how to make the material conform to the body, while her general attitude remained friendly and communicative, making it a pleasure to deal with her. In light of this, we might suggest that customers of this business should bring any concerns to her attention, rather than to anyone else. Also, from what we could see, the place always looks super clean and efficiently managed.
My dry cleaning smelled so bad and they refused to refund me. Never again!Re: 1513 Spruce St. This is the right place and my mother dropped off our stuff and you were horrible to her. She is old! No more service from the community!!! No one will come. Horrible place!!!!!!
I needed my dress fixed a week before a wedding I was In. Ann had it done within a day and everything was perfect! Not one issue! I will definitely be returning!
I have been a customer of U-Do-It-Laundry for years and they are fantastic. A great family-run business that I trust with laundering all my suits and work clothes. Always a quick turnaround and top-notch cleaning. 5 stars.
Friendly, clean, affordable, efficientSelf-serve: the machines are new (within a year of this posting), the place is always clean, and no matter how busy they are, I can always find machines to do my laundry-- Ive never had to worry or call ahead. There is comfortable seating and wifi if you want to stay while you do your laundry.Full-service: I started doing drop-off because the price is so cheap, its worth it as a time saver. When you factor in the cost of detergent and softener, its really only about $10-15 dollars more for them to do it for you. And then you have your whole day free, and it comes back neatly sorted and folded. Laundry dropped off before 10am will be finished by 5pm same day! They also have a pick-up and delivery service, which I think is free-- all you have to do is call them. I used it once when I was sick, but I usually like to drop off because they are so friendly, I genuinely enjoy stopping in to say hello.Tailoring: Yukiko is an excellent seamstress. Ive had favorite t-shirts with holes in them fixed up like new. And they do amazing work with alterations, too.I cannot recommend this place enough. Im glad to have the service in my neighborhood, and they are so friendly and down to earth. Youre treated like a person, not a customer. This is what community is all about.
I ripped my Canada goose jacket on my desk chair at the office brought it here and they fixed it in 2 day and looks brand new again. you cant even tell i ripped it, they did an amazing job on the repair.
I have used U Do It for years, personally and for my clients. Dry cleaning is always right on schedule, they help with tough jobs & always with a smile. I’ve had jeans mended, bride’s maid dress (that was a disaster to begin with) altered beautifully! I take my throw pillows seasonally, they smell so clean! Very happy with U Do It & I always recommend them!
Best place!! Great customer service!!
Ive only had clothes altered here but theyre great. Prices are fair and quick turnarounds.
U do it is great. Always helpful and courteous. Anna helped me repair a few pairs of pants, including a pair of jeans I thought was beyond repair. She knows what she is doing and takes pride in her work, always taking the time to talk through the job beforehand and explain what she did when I pick up. She always has a smile and is reliable in her time estimates. Very fair pricing.
Clean place, nice staff.
Thank god for this place! Super efficient, very nice, very helpful. Gave them 300 pounds of laundry and they got it back to me in 2 days clean and folded very nicely.
I brought two very old but special pieces that I love. They aren’t valuable enough for the expensive dry clean but I got them washed with special care. I am so happy!!!!I have my two great small rugs and my wallet in tact! Very appreciative and I’d recommend this place to everyone!
Best dry cleaner in the area, and only dry cleaner I’ve ever found open on Sundays
Seriously THE BEST. I won’t go anywhere else for my dry cleaning or tailoring needs. My dresses come our perfect, my boyfriends suits are perfectly fitted, and even my winter coat needed a quick fix, they had me sit and got it done right away so I didn’t have to go back out in the cold without it. Love them and will continue to come FOREVER!! HIGHLY RECOMMEND!!
I have been using their wash and fold service for years. Nice people, always helpful and have often turned things around quickly when Ive had to travel with short notice. I highly recommend them!
I came in needing my work uniform ironed with only 20 minutes to spare before getting to work and they did it in 10 minutes perfect! Great customer service and quality of work. Thank you.
Perfectly good laundromat and fine people except that they dont let you fold your clothes there.
Excellent drop off service. Friendly owners.
I turned around and went to a different dry cleaners.After reading the other negatives, I am glad I didnt do my cleaning here. I do not understand how a business is still open during COVID and is in risk to the communitys health. The city should pay a visit.
Been doing business for some years now, most consistent & friendly service!
The owner is trash.
The proprietors are very courteous and theres always a washer open anytime of the day. And the place is clean.
Great dry-cleaner, friendly staff, same day service is reliable, Ive never lost an item of clothing, they do a great job on alterations too. Highly recommend!
Anna is an amazing seamstress! I took a jumpsuit that needed to be hemmed and I also needed material added to the back of the neck area to elongate the halter top. She was able to pull off this tricky task and made it look amazing! I could tell she takes pride in her work and is a true professional. She did such a great job, I will definitely go back if I ever need anything dry cleaned or altered. Plus, shes so sweet and it was reasonably priced for the work she did!
Anna was absolutely kind and took my order on such a short notice. I came in to get my pants hemmed and needed it done within a few hours. She accepted my order and charged me a very good price just for two pairs of pants. She was very generous and you can definitely tell that shes very experienced. I would absolutely come again and would definitely recommend her services!
Best cleaning service in center City
Family run very clean polite and they do a great wash there never had a problem awesome people
I LOVE the customer service, quality of work, and accommodations of U-DO-IT Laundry. The staff goes above and beyond to make sure you are getting the best deal and really care for my clothes. I am always pleased with their consideration of my time, treatment of my items, and professionalism.
Horrible customer service. To be avoided at all costs. After reading good reviews I figured Id give this company a try for pick-up/drop-off laundry service. I scheduled an appointment for a Monday morning and specifically told the operator that I leave for work at 8 am and would need my laundry picked up before then. I said this because I would not be able to carry my work bags AND my laundry down the stairs once it was time to leave for work. Low and behold, on Monday morning the driver arrived a few minutes after 8:00 am (this is after I called to check in once it got around 7:30 am, so Im assuming they dispatched him last minute). So I had to cancel and reschedule for the next morning. The next morning the driver was a no-show, no-call. I called U Do-It inquiring about the no-show and they casually said that the driver was doing other pick-ups and wouldnt be coming. They acknowledged that I had a standing appointment and gave a half apology. Thats all. They didnt offer a concession, they didnt offer to pick it up another day and do my laundry at a discounted price. Nothing. They were just kind of like oops. Totally unprofessional and not worth the hassle of possibly going days without your expected clean clothes. For your own good, please use another laundry service!
U Do It laundry is the best. Yukiko and her team are friendly, communicative, and provide a clean environment. I use the wash and fold service regularly and am thankful to have found this neighborhood gem.
Great Service! I needed alterations to a uniform suit jacket...took it to the best who told mevery difficult, $80, ready in a week. went to pick it up 10 days later...oh we are very busy, havent gotten to it yet...so I took it to a neighborhood guy who literally rendered the garment unwearable. Finally took it to U-Do-It...better than new at 1/3 the price...so pleased, really nice people.
Best laundromat in the city! Staff there is the best too!
Anna the seamstress was able to repair the torn sleeves on my jacket while I waited. She even put in extra double stitching as a preventative measure. Service was quick. Price was very reasonable. In fact, I needed to pay in cash because the charge was under $10.
Always quick and excellent servicevery friendly staff😎also recommend for first class alterations!!!
I had the pleasure of finding this place at the last minute and Anna was very very helpful. She is the best she took care of me immediately even tho she was very busy. I would extremely recommended this place to everyone, and I would come back here any time thank you!
Ive been coming here for the past 3 years and have always had excellent, friendly and efficient service.The opening hours are great and allow you to drop off at a time that suits your schedule.In addition to cleaning, Ive also had many clothes tailored with excellent results - Everything from coats, trousers, shirts and jeans. The cashmere sweater repairs are also excellent.Use this store as youll have great results - Im a tough customer and I cant fault this place - they deliver quality, friendly service every time I visit.
We rely on the amazing services of U-DO-IT quite often. The Kimmel Center is thankful to have them next door. They are always ready to help out when in need. Special thanks to Anna! See you soon.
I dont even think i was in there 10 minutes. Needed my son pants for graduation altered. She did it so fast and everyone is so nice in there. I recommend this place to anyone looking for excellent service.
Amazing customer service experience!! I went to get a last minute alteration and Anna was kind enough to suggest the best method for a very reasonable price. I will definitely be coming back in the near future.
Highly recommended- they are great with drop-off/pick-up laundry service, dry cleaning and alterations. I have dropped off a couple tricky projects for alterations and they have been perfect every time! Friendly and finishes very timely. I have been using them for 4 years and they are amazing!
Talk about great amazing service. Its seems to be the same lady all the time and I just love her! Very professional and just has to be the sweetest person in the world. No matter how many times I came with last minute needed alterations you does them and have awesome prices. Her location is pretty far for me due to where I live but for this level of service I gladly take the commute. Great service ... Great people!
After getting turned down at two other tailors, I brought a gown here on a Thursday at 5pm. I desperately needed it taken up before a wedding that Saturday. The staff at U-Do-It we’re SO nice and helpful. They fixed the dress (perfectly) and steamed it in less than 24 hrs. They called me to pick it up that Friday afternoon. All for only $35. Needless to say I’ll be going here for all my dry cleaning/ dress altering needs!!
This place used to be our go-to spot for laundry. The staff was friendly and we could pop in and out to do our laundry while we had dinner at the bar next door. We went there every Monday night for over five years. Since management changed last year weve experienced nothing but problems. Their pricing is almost double. They close up shop a solid 10-15 minutes before 10. They need to have some sort of warning sign for their customers if theyre not going to keep strict hours. Or maybe- they should just be there when they say theyre going to be there, you know like every other business in America... My husband and I have both gotten attitude from the new staff as well. Theres never a good reason to treat any customer, let alone long standing loyal customers like we are with the dismissive snark weve heard. Tonight will be our last time going here, its not worth the grief. Any newbies to the area should be warned...
I get things dry cleaned here regularly for my work and they always do a wonderful job! They always have my things ready when I need them and they are so nice and courteous :)
I get the wash and leave dry and leave.but these people take it to the extreme.now you cant even fold.Then that should go for the ones who work there.put up a sign..we will wash and dry but NOT fold.All the other places dont have an issue.so sad.
(I go here to wash/dry bigger items that will not fit inside my apartment unit washer/dryer.) The washing machines are clean and efficient with exceptionally hot dryers that significantly reduce the drying time. The two ladies that are always at the location are friendly and helpful with any questions that you might have.
They are very professional and organized here and they do a great job with tailoring and patching
Yes U Do It Laundry is the best around philly and they make sure theyre customers are satisfied no matter what and they have great deals ask for Anna she is so helpful everyone loves her because she do her job so well
All of the employees are so helpful and friendly!!
I do laundry all over the world and it can be a chore. never in this place thoughVery clean and well maintained.Lots of washers and dryers at a reasonable price and the lady who runs the place is always helpful and smiling
Took a dress shirt in to have it “dry cleaned”. When I go to pick it up they washed and pressed it and then proceeded to argue with me “that’s what you wanted“. Avoid this place at all cost! They are incapable of listening to what their customers request. Never going back! Horrible!
I love Ming and Ukiko ❤
The owner was rude when I asked her was they able to deliver on Sunday’s s because it was my only day off she was rude and abrupt! After I spend a couple hundred here I will Not be coming back to her service!!
Great place, friendly staff and service!!
Anna the steamstress is straight up fire. She got my pants fixed in 2 hours and made sure I was able to make it to a wedding with time to spare. I’d highly recommend her and the place.
They have a Very clean business. The service is fast and the staff members are very pleasant. You will not be disappointed.
Cheap, good service, gets the job done.
The staff here are very friendly and professional, facilities clean. I needed some tailoring done within about a day and the staff ensured they got my tailoring measured perfectly and completed quickly. I would definitely recommend this place, and Ill be back.
Amazing experience... they were able to press a jacket for me in only 4 hours.... best dry cleaning in Philadelphia
I have been going to this place for years. They have altered my uniform pieces several times, and as for the comment on the dryers set to the lowest temp, what are you smoking! Youre suppose to have the option of setting you dryer temp which theirs do. I cant imagine going someplace and tossing my stuff into the dryers with only a HIGH or HOT only option. You must not have delicates. Three different types of washer, and plenty of dryers. Ive never had a problem here.As for the guy who commented that he spent extra money on dryers that didnt work...you may want to do one of two things...select HIGH to dry your clothes...or open your mouth and tell the woman behind the counter. Anytime there is a problem they will reimburse you on any defective machine issue.
My suit ripped before a funeral, and I could not find a tailor open on Sunday. After finally finding this place, the proprietor fixed my suit immediately and refused to take any money. This place is run by great people. Thanks!
WORST CUSTOMER SERVICE. gave them a brand new CK shirt that I wore once which had a foundation stain, ruined my shirt and it came back with black stains and they were not ready to fix it and deliver it for free. I dont live in this city and had to spend more on Uber and buy a new shirt. Highly recommend you give your clothes to another place.
Loved it
They were amazing and they are wonderful owners! Definitely recommend! They let us have a photoshoot which turned out amazing :)
The pick up and delivery service is a little pricey - expect to pay around $50 for two loads. The customer service was great though, and worth it if you dont want to spend 2 hours in some laundromat.
I dropped off more than a season of dry cleaning and a whole bunch of post-Black Friday alterations, all at once. The service, including the fittings, were accommodating and quick. Everything was done to my exact(ing) specifications on time and for a very reasonable cost. I have tried a number of other dry cleaners in the Dupont/Adams Morgan area and U-Do-It Laundry & Dry Cleaning is by far the best.
Used the self service laundry here. And found it to be good value and machines in good order.
The owner there is quite rude. But the machines work fine. A bit expensive though!
Way cheaper than other places, especially when bringing in bulk laundry and alterations are spot on.
Gave us great help when we visited to wash out holiday laundry. Very friendly service and clothes laundered and dried well by their machines.
Great
Really good machines und friendly staff!
Came here for many years; almost seven years.. well before I met my wife. We did our laundry EVERY Monday for almost 6 of those years - ask the owner of Jose Pistolas nearby. Spent hundreds of dollars in dry cleaning and tailoring... and I will NEVER be coming back. The first time they did it to me years ago, the lovely Korean owner told me with enthusiasm that she was sorry and it wouldnt happen again. Fool me twice.. this time a crabby old korean man that now closes weeknights (whom I watched degrade an old black man who needed assistance with the driers), CLOSED THE LAUNDROMAT 15 MINUTES EARLY. I have THREE LOADS OF LAUNDRY sitting there right now. He closed at 9:45, which means I now have to wake up an hour early to get here when they open tomorrow so no one steals my clothes, and he cost his employer a 7-year customer.
Cool spot to do your laundry, the man that was there when I was washing my clothes was really cool, its a good laundry spot support small businesses
Did a great job getting a dried paint stain out of my favorite shirt