Kind, professional, expert advice are three simple words that describe Robert Lance Jewelers. My wife and I were beyond happy with the service we received, refitting an engagement ring and being remarkably sincere. The expert detail provided to us was absolutely second to none. I would recommend Robert Lance Jewelers to anyone and everyone who expects only the very best....because that is what they are!!!
I had an excellent experience with my engagement ring resizing at at Robert Lance Jewelers! They were able to resize my ring same day, and the final product turned out fantastic. Everyone there was very friendly, and they took the time to make sure everything was perfect. I would highly recommend to anyone!
So professional,friendly store.I highly recommend. They made for us wedding rings and I love them,exactly what We need for. And also good price 🤩
I would give this place 10 stars if I could because that’s how I was treated here! I came in with an eternity band that my husband purchased online and was half a size too big. Not only did the owner give me several options with extremely fair prices, he was able to do it in a matter of a couple hours, when I expected a week or more. Clearly they have been in business for a long time and it’s evident why. He even took the time to polish all my rings for me and I’d never seen them shine like that before. Keep up the phenomenal customer service!
Incredibly fast, and incredibly well priced. My wifes wedding ring and band had to be cut off after pregnancy led to swollen fingers. Where the place I bought the ring from quoted me about $400 for the repair (albeit sight unseen, but described), Robert Lance Jewelers was able to do the repair for a fraction of the cost, and all under two hours.Should I ever have to get the ring repaired or resized or polished again (hopefully not repaired, but still) this will be the place I go to.
Rob created my dream ring with my now fiancée! I am incredibly grateful to him and his staff. He is professional and the most kind. Can’t wait to recommend him to everyone! Thank you Rob!
Great customer service, friendly staff, willing to help customers out!
Emailed them to get my engagement ring resized, and they got back to me almost immediately saying they would be happy to. The price was great so I went in, and was told that the sapphire I thought was in my ring might not be a sapphire 😬 ....they said they would figure it out, resize it and give me a call in an hour. It was ready to be picked up an hour later and I was told that the ring was not what our original jewelry said it was...it was glass/fake/synthetic! He showed me why it wasnt real, explained everything and showed me what it should look like. Super grateful for their help, time, and honesty, and I will definitely be back for a REAL Sapphire soon!I wanted to follow up with the happy ending! When we were ready to get a new ring Rob sourced us a bunch of real sapphires and we were able to design a perfect engagement ring. We had the ring only a few days later. Amazing service, super grateful to have found them! Highly recommended!
I have taken jewelry to Robert Lance Jewelers to be repaired twice and both times I was very pleased by how friendly, knowledgeable, and reasonably priced they are! On both visits, Robert offered to clean the other jewelry I was wearing for free and now my rings sparkle! In addition, he was very helpful in suggesting jewelry insurance and even did a free appraisal! These guys are great.
This was my first visit to Robert Lance Jewelers and it was great. He was able to do all the work same day and for an amazing price. Very friendly and helpful, definitely going back again. Thank you for a great experience.
My co worker recommended me here and I am so Happy she did!! I was looking to up grade my center stone in my engagement ring after 10 years of marriage. Robert is an amazing communicator and he made sure I had plenty of options to choose from. We narrowed it down to 2 diamonds. I couldnt make up my mind. He and his wife were so patient when I seemed to be stuck with a decision. I loved the size of one but sparkle in the other. Knowing that I was fixated on size and color he did the unthinkable. Brought out another stone. It had the sparkle and size I was wanting. Then I find out this diamond was not the color I wanted. But it was Beautiful, had fire and $2000 Under my budget. Dont get hung up on size and color. Robert knew what I was looking for and delivered. What jeweler does that, shows you something thousands under your budget so that You the customer are Happy. I was even lucky enough that he mounted it the same day.I am one HAPPY girl!! Finally found an Amazing jeweler I can trust.Fyi..They do Beautiful inscriptions on the band too.
One of the best jewelers ever!!! Robert is amazing! His staff is wonderful! I love my necklace. And I had some items repaired! They made me feel so comfortable. Definitely going to be my jeweler for life! Thank you so much!
I can’t begin to tell you how much Mr. Robert has done for me my son-in-law went to him to have a Charm made for my daughter for Christmas with a picture of my mom an the work was so impeccable that I wanted One for myself for Mother’s Day It was not only that the Charm was beautiful and once again impeccably made it was also Mr. Robert and his son really took care of me they talk to me Like I’ve been a friend forever they are very warm and friendly and inviting it wasn’t not just about business it was also about you as a person and I love it he will be my jeweler for life
Was in there and in 5 mins I knew I was with the right guy(Bob) was awesome he figured out what I needed and I end up making an extra purchase on the first visit.... In future if I need jewelry I am definitely going there first because if he cant help you Im sure he know someone close who can😎😎😎😎 Bought 3 pieces and loved them all
My wife and I were visiting from out of town, when I then decided to buy her a diamond ring. I was led to Roberts store where I not ONLY found her a beautiful ring but I also found another piece of jewelry (Diamond Stud earrings) that looked AMAZING! It looked better (for the price), than ALL of the earrings that I perused in the other jewelry stores, that were way more EXPENSIVE! He treated us like family and he is VERY KNOWLEDGEABLE!!!! He also took care of ALL of the other jewelry that we had.(10 pieces). If its GOOD AND HONEST service that you want, go to none other than Robert Lance Jewelers. He will MOST DEFINITELY take VERY GOOD care of you!!!!!!! Love you Robert and family!
Had an excellent experience with Robert while picking out wedding rings 8 years ago with my husband. He was attentive, friendly, and very knowledgeable, and made my rings look beautiful. I will be visiting again soon since my rings had to be cut off. :(
I been going to Robert lance jewelers for over a decade I love his professionalism he treats u like family I had needed my watch band switch from a leather band to a metal band didnt quite fit but Robert lance jewelers made the right adjustments to make the watch perfect I recommend him to anyone thank you again for your expertise and your excellence in making me a Satisfy customer
Great store. Great service and price. Couldnt be happier with my experience
Warm, hospitable people who quickly fixed and cleaned my fiancée’s engagement ring when the setting had come loose. We’ll definitely be back!
Our whole family now knows who Rob the Jeweler is and everyone in the Philadelphia area should too! Not only did Rob create a beautiful work of art for my engagement ring, which was custom made, but he also saved our wedding day! We had a wedding emergency where we needed to find a priest to marry us the week before our wedding, and Rob connected us to a great priest who married us. Robs jewelry is top-quality, his prices are fair and competitive, and his service is better than I could have expected! He remembers us personally every time we walk into his store. Rob treats us like a friend more than just a customer and we value him greatly! We would never consider purchasing jewelry from anyone other than Rob! He has our loyalty and we are so thankful for him! -Jeremy & Amanda Lenhart
Ordered a necklace for my mother the money got taken out of my account and ordered it almost 2 weeks ago and haven’t gotten it by far the worst jeweler website there is would not recommend this company
In a day & age where huge billboard signs advertise the ‘bigger’ jewelry stores, ur doing yourself a disservice if u overlook the lil ‘mom & pop’ stores that have been on Jeweler’s Row for nearly 50 years. They’ve lasted this long for a reason. Robert Lance Jewelers is an AMAZING father/son family business that’s been in business forever. Robert knows every customer’s name when they come in the door (he EARNS their repeat business for a reason.) The storefront itself may not have all the ‘glitz and glam’ that the bigger mass production stores have but don’t judge a book by it’s cover. Robert is an expert jeweler who is often consulted as the aficionado in the industry. All of the celebs go to him too. And anyone who TRULY values the essence of customer service goes to him for sales and repairs. I trust Robert implicitly & appreciate how good he is to his people. He goes above & beyond always. Forget the big billboards that led u to Jeweler’s Row & instead go seek out this lil gem where someone will remember who u are & what u like every time u come back. Trust me, u wont be disappointed! Robert is the best on the street!!
Shopped with Rob for almost 20 years. Very knowledgeable, honest, and fair prices. Beautiful custom work and inventory!
Exceptional Customer Service & Shopping experience.. I made several purchases & always pleased with the quality & prices.
Robert and his lovely wife are incredible people. Nice, honest, and reliable.
Very pleased. ..