I won several valuable items in an auction and they were of various shapes, sizes, and weights and i was a bit worried about having them shipped via FedEx/UPS/USPS (especially since i wasnt the one packing them). The Handle with Care Packing Store came through in a big way. Not only did they hand deliver the items to me (in NY), they also superbly packed everything, which was a bit of an overkill. AJ was a professional and a gentleman through and through. Communication with them was quick, easy, and they were highly responsive. I highly recommend! You will get what you pay for and then some. Simply superb service.
I had two paintings picked up from an auction house in Philadelphia, packed and shipped to me in Michigan. They arrived quickly and in perfect condition in the best packing I’ve ever seen - and I have a lot of items shipped. These are real professionals and I highly recommend them.
We had a very fragile item that needed to be shipped. They did an excellent job wrapping it securely and then double boxed it. Highly recommended.
The packaging store fully lives up to its name. It had been recommended by an art auction house and justifiably so. My query about packaging and shipping a precious oil painting was professionally answered, with necessary details, costs, and courtesy. The five stars are well deserved!
I contacted the Handle With Care Packaging Store about an antique Navajo rug I had purchased at a local auction house. From the information provided in the auction-lot description, AJ quickly responded with a rough estimate for handling my item. The ball-park figure provided was far better than those given by others I had contacted. Upon accepting the estimate and giving him the go-ahead, AJ had the rug picked up, professionally packaged and sent all within days of my original query.I will certainly use Handle With Care for any future items/purchases I need to have shipped from Philadelphia, and would recommend them to anyone in need of similar services.
Havent used your service, but I hope you read this. I called 06/17/2021 hoping you could pick up my lot of small monitor speakers which I won on auction from Community college of Philadelphia. The lady I spoke to said you only pick up from auction houses. I dont know what an auction house is, but I imagine youre basically doing the same when picking up an auction item packing and shipping them. Or do you only pick high end and expensive items? Just an honest question
I had a very fragile and complicated glass piece to ship. It arrived in perfect condition and the packaging job was beyond my expectations! I dont even know how they thought to secure the item the way they did, but it was ingenious! I cannot recommend this store enough. THANK YOU for such a wonderful job!!
I had over 60 pieces of small, fragile Christmas ornaments that needed to be carefully packed and shipped to Southern California. AJ and his staff packaged them perfectly and the ornaments arrived in perfect condition. They definitely deserve five stars and I will use them in the future.
Package has a arrived and it was a masterpiece of design to cushion and protect my piece of art...I have never seen such care and time taken. Not to mention such creativity. I buy a lot of auction antiques and quite offers I buy a piece because it didnt attract many buyers and I was able to get it affordablly. Only to learn that, why no one else wanted it, was you have to get it home in one piece!!!you are the best!!! Thanks again, they get um home in one piece!
Great service and an unbelievably good job of packing and shipping a fragile piece of original art. Arrived exactly when we expected it in perfect condition. Would recommend and would use again! Thanks
The Packaging Store packed and shipped a 2,000 year old clay figure which is very fragile. It arrived in California in perfect condition. I would use their services again and recommend them to anyone who needs expertise in packing.
I wish there were more stars! The Packaging Store (TPS) team did a terrific job with the two items I had recently won in an auction in Philadelphia. The extremely delicate documents were picked up quickly from the auction house, packed very well and shipped flawlessly by UPS. The items arrived one day after they were shipped, from PA to northeastern New Jersey! I have total confidence in TPS and would use them again for a local auction pickup and delivery.Thank you Laura and AJ!!!
I have purchased paintings from Auctions across the Country, but I was very impressed with the preparation and wrap that was done by the Packaging Store in Philadelphia . Their preparation for shipping was outstanding. It was a pleasure just to unwrap the painting to see the care that was put into the preparation for shipping.
Incredible service from start to finish ! Quick response when I asked for a price quote. The Packaging Store picked up, packed my painting perfectly, and it arrived via UPS today in perfect condition at a fraction of the cost I received from other shippers. Thank you AJ and all the staff at The Packaging Store.
The Packaging Store in Philadelphia run by AJ is quite simply the very best I have had the pleasure of dealing with. Absolutely NOTHING is too much trouble and they always keep you updated. In a word - PERFECT!
Great service! Skillful packing! Very fairly priced..Great Job!
AJ from The Packaging Store responded promptly to my inquiry and handled all the arrangements to pick up, package, insure, and transport eight Stickley dining chairs. Start to finish was just over two weeks. The chairs arrived in perfect condition, the local delivery service they partnered with unpacked the chairs from the pallets and removed all the packing materials, leaving us with only the beautiful chairs. Thank you!
Asked for a specific quote. Was given a completely different one. Only option was the highest shipping cost. Poor communication. Terrible service. Claimed they do not quote more than one package together. Ridiculous.AJ is argumentative and difficult to deal with and would not quote what I asked for.
I cannot say enough about how helpful and professional AJ was. Not only was he patient with me, he was also so knowledgeable, a great communicator, and a joy to work with. Thanks, AJ!
Best packaging job ever. Very satisfied and will gladly use them again.
Super, careful packaging and speedy help on multiple occasions -- highly recommend their service!
Perhaps the best packing job in my many years of receiving antique material. They are great!
Fantastic packing job of a very fragile piece.Will definitely use them in the future
Superb packing and speedy, efficient shipping of two recent auction purchases. Recommend very highly!!
Excellent communication and sevices - packing, sending and retrieving goods from auction houses -are superb, reliable, professional and incredibly fast. This is an excellent source for packing and sending.
All my queries were answered promptly, the goods were picked up (in the USA), packed and despatched in a reasonable time, and I received them in Australia in good condition in a reasonable time, despite covid. Happy with the service, and much better than the last shipper I used that waited over 3 weeks before even picking up the goods.
My thanks to AJ and the crew for expert packaging and communications regarding my purchase!
AJ is a nightmare to deal with. Extremely argumentative and lacks the basic understanding of good customer service. I will never use them
Terrible customer service. I do not recommend at all. AJ is rude and will not package items the way you request. He tries to push a more expensive service on you and when you decline he refuses to help any longer. Stay away!
Stay away!!! There are better choices and more professional companies
Excellent, quick and professional service.
Do not use this company!! They are rude and try to overcharge you for unnecessary services