My experience was wonderful! Javon did a great job finding exactly what I was looking for. He made the process of getting a new car very smooth. If you are looking to purchase a vehicle, ask for him. I highly recommend him.
My experience was easy, stress free and informative I did not feel pressured and I believe that I received a great deal on my new vehicle. From service to sales everyone was very helpful. Wilmenia is the best.
I am more than satisfied with Hessert Chevy! From the receptionist Nancy Abouakil to the service members. I went to a Buick dealer in Jersey who were unprofessional, to get a key made they told me to come here and Im glad I did. Everyone was helpful, professional and gave me many options just for a key. I will be going back there professionalism, smiling faces and quick service were more than five stars.
Art was great. Car repaired on time. works great. had a very informative conversation about leasing.
I recently bought a car at Hessert Chevrolet. My experience as new buyer was great! Steven and Jamere helped me understand everything and guide me through all the process. Their service is outstanding and made the process look very easy. They made me feel comfortable and secure of what I was doing. I got an excellent deal and I am very happy with my choice.I recommend this place and with no hesitation I would purchase another car here!
Javon provided excellent service and was very knowledgeable. I would recommend repeatedly!
Jameer was so professional and so pleasant. My husband and I appreciate all of his help. He was also very knowledgeable. Nancy was also very helpful as well. I would recommend Hessert to my family and friends. Thanks for such a great experience
Just getting a key cut ..some nice new and used Chevrolets over here!
Very smooth transaction! Eric made me feel very comfortable and did everything he could to help. He was very efficient and had me in and out without making me feel rushed. Everyone I had an interaction with was very pleasant and helpful. Great place!!
My experience here at Hessert Chevrolet was great! Previous car broke down and I needed something new quick. The Car salesman who goes by the name of Robert Hines was beyond excellent in assisting me with getting my new car. He was knowledgeable and provided many options for me to choose from. A nice clean silver 2017 VW Passat! I love this car and even kids love this car!
Robert Hines really made this car buying experience easy and smooth. Went out of his way to help me through the process.
Mark Kay and the service team were exceptional. Problem solved immediately. Thank You.
Everyone from the service manager down to the gentleman opening up the garage door were extremely polite, professional, well spoken and helpful. Im a business owner and employ over 70-people, and when I see employees like this, I need to inform the business owners that they have a very good staff.Rick Palman
My experience coming in my sales person was Jon and he made sure I was okay the whole time offering water and and snacks! Jon was very straight forward and helpful. I came in with some what of an open mind but kind of knew exactly what I wanted! Jon worked hard to make sure I got the best deal! Jon and his General manager made sure everything they did it would benefit me. They got me traded out my old car into a 2021 Malibu, the exact car I wanted. I appreciate Jon and his team... come here if you want some great results!
Short wait, excellent service, comfortable waiting area.
Had a great experience getting a new car. Welmenia was a great help. Definitely going back the next time I need a car.
I highly recommend speaking to Muhammad if you are in the market for a vehicle. He greeted me at the door with a smile, asked me what I needed in a car and went over all of my options new vs pre-owned. Once I made my decision, he had the paper work moving and I was out of there with my new car fairly quickly. He made the entire process hassle free.
I’m highly satisfied with the customer service I received. Staff was very professional and caring and willing to work out the best deal to make sure I was approved for a vehicle. I now have a brand new Chevy 2021 the best vehicle I ever had. Thanks to the staff. I highly recommend them if your looking for the best vehicle and services.
Ron and Daisy were fantastic taking care of my needs today! Def a 5 star experience!
I highly recommend this dealer.Professional, friendly, please asked for Terrell Sease He helped me find the right car for my family.Greatly appreciated it.
Getting my truck serviced at Hessert Chevrolet could not have been a worse experience.Throughout my first appointment, none of my concerns were addressed. I n addition to routine maintenance, I requested several service points including a safety recall airbag repair, an AC servicing, and an ignition diagnostic.I made sure the tech knew This vehicle can stay all week for service if it needs to, I just need it all done. This is a Suburban used for fleet work at my company with several major issues to address - you would think this would be a cash cow to a dealership.Instead of even addressing and quoting any work, I got a call the same day Your vehicle is done! - surprised, I inquired about the other issues, the person on the phone knew nothing. They agreed to keep it overnight to check out more things in the morning.The next day I get another call, and we go to pick up the vehicle - only to find a $190 bill for an oil change and a headlight bulb. No issues addressed. No safety recall repair. Nothing.Im given a business card by a concerned service manager - Arthur Wharton - to hopefully resolve these issues next time. I try for several weeks to get in touch and schedule a fix, and never once get in touch or get a callback.Between all this and incredibly rude phone staff (those I WAS able to reach, pretending the call would drop while they talked to other people in the room) Ive given up on Hessert.Beware.
Robert Hines did a wonderful job on helping have knowledge about the trailblazer i was obtaining in gave great customer service from beginning to end !! Thank you for all your help in support Robert and GM Steven to get through the process and drive off with brand chevy trailblazer !! Hessert Chevrolet is where its at yall speak with Robert he will help you find and grab your choice of vehicle !!
My experience was great, everyone was a wonderful help! Especially Igor, he helped me with my process and explained everything pertaining to my purchase. I’m very satisfied!
The people at dealership treat you like a real member of family. They are courteous, help and always available to answer a questions. Paul was extremely helpful and made sure I was totally taken care of!!!! I have gotten multiple services and bought a new car all here. I will not go anywhere else. consider this my dealership for life!!!!
Regin was very helpful answered all my questions and efficient within purchasing my car. Amazing customer service!!! Well deserved all 5 stars!
Greattt company and workers, came in and Terrell immediately attended to me. Been on a budget so wasn’t sure what price range I was willing to go but he helped me find the best deal and honestly my perfect fit. 10-10
Paul Martin is a AMAZING & incredible salesperson. I truly recommend when visiting Hessert Chevrolet, you see him. He helped me get into a beautiful 2018 Nissan Sentra with EXTREMELY low miles. Thanks Paul!
Jon at Hessert Chevy was awesome! We had been looking for a specific Blazer in our price range for months and Jon came through. We came from NJ just to work with him. He made the process effortless and we will definitely be working with him again in the near future. Make sure to ask for Jon if you want the best car buying experience!Thanks again Jon!
Wonderful service saved me money too.everyone so nice.would recommend to everyone.
Hessert Chevrolet, Hands down the best car dealer and service in Philly. I took my car in today because the check engine light came on, and it was cutting of on me. Ron Santiago was awesome squeezing my car in on a super busy day. I didn’t think, I was gonna get my car back for a few days. But Art and Ron made sure that wasn’t the case. Thank you Art, Thank You Ron. For your cars Needs Hesser Chevrolet.
Wilmelfi was the dealership representative that I had the opportunity to work with. She made the process of buying a car the easiest I’ve ever experienced. There was zero pressure, complete understanding, and the highest professionalism that was also down to earth. I would definitely recommend anyone looking for a car to come here and ask for Wilmelfi directly.
I highly recommend asking for Paul at Hessert Chevy. He is outstanding, friendly, and has excellent customer service. He provided detailed information and we ended up getting a great Nissan Sentra and are quite satisfied.
Staff was very helpful courteous would return with my car to have Service done on it if it needed it
Great place to get a car, staff members were nice. My sales person was professional and helpful and got me exactly what I wanted . Thank you Igor for making my first car buying experience a good one :)
The service was fast,clean everyone was very nice, I highly recommend Hessert Chevrolet.
Terrell was very professional and I would definitely purchase again in the future
Its always satisfying to have your vehicle service by real professionals. They did a brilliant job on replacing my front brake pads and, I feel a lot safer on the roads again. I recommend Hessert Chevrolet service if you need your vehicle service professionally.👌
The dealership is unorganized and the practices are not ideal at all. I booked an appointment because something is wrong with my vehicle. I spent an hour and half there paid $205 for a diagnosis and I knew what was going on with my car?? My car is still now working and now I have to paid another couple hundred to get my car fixed??? I will not be returning to this location. That appointment was a waste of my time and money. I’ve gone to other chevy dealerships and had my car serviced for my issue this was the closest to my home but I would much rather take a further travel and be inconvenienced that way then leaving with my car in the same condition as I brought it in.
Thank you for the great service. I want to personally thank Wilmenia Disla Rosario for her excellent professionalism. She took time out to make sure all my needs were met and was very patient and understanding.
Rob Hines was Great from beginning to end. Thanks for working with me.
I have been a customer since 2014. Listen,I cannot emphasize, how I love servicing my vehicle there. Whether its a dire emergency or my regular vehicle servicing,Rep,Keenan goes above and beyond.Satisfaction delivered each time.My mechanic, Bob,(I think hes the shorter of the 2 Bobs) I hold in high esteem.In him,I have the utmost confidence. Customer,Shái(Evelyn), from 2014 to Present.Gordon now Hessert Chevrolet,Thank you.You should go. Guaranteed, your vehicle will be fixed or done properly.
Art my service advisor was very helpful I appreciate the patience they had finding the issue with my car I highly recommend them and I will return for future service on my vehicle
To start the sales person i was in contact with said she would get back to me with pricing on a car the next day. She never did, so I had to follow up. She was off the next day?? When I went in to test drive she was having trouble getting the car started. I was waiting inside. She came back in and told me she had trouble finding the car on the lot. I dont do business with people that are dishonest. A few day after that I let her know that I found a car at another dealer (Twin Pine Auto Lancaster PA) and to please take me off her mailing list. I just received another email from her today about a sale. Dealing with dishonest sales people that dont do what they say they are going to do is not for me. avoid this dealership.
Just wanted to leave my sales guy Igor a good review.
Best dealership in the northeast! Paul M was my salesman and his customer service is outstanding. He is honest and patient made sure I got exactly what I was looking for. Thank you Paul M for changing my usual terrible car dealership experience and turning it into a great one!
Just purchased new silverado 1500 i dealt with wilmelfi sales person what a great experience thank u for the smooth transaction
Eric and the rest of the employees were very nice and helpful. They didn’t wast time. I had a good experience.
Hessert Chevrolet Car Dealership, very professional. Our sales rep Wilmenia sold my husband and I three cars total, shes so eager to do what ever its take to satisfy the customer along with keeping the cost down. So ask for her, she does whatever it takes!
Muhammed was a pleasure to work with. He made the experience fast and easy. He took the time to explain everything to us and even helped us set up the Chevy App and Onstar. I would definitely return and recommend working with Muhammed at Hessert Chevy!
I always enjoy working with the customer service rep in the service department
Very Professional Team and great service They went above and beyond to make sure I was satisfied.
I love my new car. Zia was my sales person he helped me to find the right car for me. I love my new Chevy trail blazer. I will recommend this dealership to family
As I was waiting for my car to be fixed I met this young lady in the service department named Nancy she is so nice and helpful even reminded me how to auto start my car ...Thank you Ms. Nancy
My wife and I enjoyed our recent Hessert experience. Wilmelfi was very helpful in getting us all the info we needed, explained our different options and facilitated a dealer trade for the right vehicle, and got us all available discounts. She and the Hessert team made the process painless, and they will be our first call when it’s time for another Chevy!
I would love to give a big shoutout to the service department handled everything really well and were extremely nice thanks guys !
I took a friend here and shes didnt get a car. She got approved for a car, but they did even have a car at the price they approved her for!
I couldn’t find my registration guy was very nice to print it out and take care my inspection
Took my yukon to checked out again after taking to midas. They found leaks and motor mount cracked. Did a complete inspection went in at 8am was out by noon.
Keenen and service manager Mark are always professional and courtesy and take there time to explain about any questions you may have.
I went to Hessert Chevrolet couple of days ago to buy a car. My overall experience with the dealership was very good because my sales person ZIA was very professional and good in his job. He gave me exceptional service and helped throughout the process.
Seems like the type of people to just collect a paycheck. No greeting arriving to the dealership, not addressed when standing around forever waiting to be checked in. No estimate on how long my wife’s car would take. Just seems likes complete lack of care on the service side of things. She bought the car there would like to service it there. Bryner, Chapman or mall chevy would be out of the way but get treated better and more promptly.
Muhammad took really good care of us. He is a great guy and a great salesperson.
Being in the industry once myself I cant complain for the long wait due to covid lack of staff etc
Great experience working with Jonathan B. He was professional and answered all my questions. Highly recommend Hessert and make sure to ask for Jon! Thank you
I’ve had my fair share of rough experiences when it comes to buying a car but Paul made buying an exciting and informative one. Paul was very knowledgeable and extremely helpful on getting me into the truck of my dreams. I couldn’t be any more pleased with the pleasantness of all of the staff members and the patience and determination Paul showed To make sure I was happy when I left. I will definitely be putting his name out there to friends and family in search and in need of a new car
I had the best experience at Chevrolet. The environment made you feel at home. Customer service was great, Regin was a very good salesman was relatable and helped me find the perfect car.
Had a great experience at Hessert. Special thanks to Jonathan B. for helping to answer all of my questions. Superior customer service!
I just want to personally thank Regin! I went in to get my car serviced and ended up needing very expensive repairs. I figured I’d check out the sales room and I was referred to Regin. He was so patient with me and took the time to explain every thing I had to do to trade my car in as I was new to this. He showed me what I was interested in and didn’t try to persuade me into something I didn’t want. He explained the whole process before we went through it. He was very caring and understanding. I ended up getting a beautiful 2021 trailblazer!! I’m so happy with my purchase and I can’t thank Regin enough for getting me out of a bad loan on my other car. I will only be using him for now on for any future purchases!! Thank you Hessert Chevrolet for having great salesman that treat you like a human being and are honest with you!!
Everyone was very nice and professional.
Jamere B. is an excellent sales representative. He helped me pick out the perfect car. Hes an amazing asset to your team.
I bought the car from Muhammad. I love my new Chevy Trax. He made my process smooth.
Muhammad Zia Abbas help me very profesional with my sale i will recommend him any time great service.
I went up there to buy a car with my mother and i worked with jamere barker. he was very understanding when it came to what i was looking for. He was able to explaining everything when it came down to picking a car. i was very happy to even work with him. i would make sure to let my family and friends know to go work with jamere barker. GREAT WORK!!!!!!!
Paul, from Hessert Chevrolet was very helpful and patient as we check their car inventory and meet our financial goal. He even work with our car insurance who was not easy to get in contact. Thank you Paul
Awful. Waited 10-15 minutes for someone to even acknowledge me at the desk. Employees seemed miserable. Had a leaking brake line. Pretty simple job.They tried to tell me it was going to be $3500 to fix. It’s AT MOST a $300-$400 job. Also tried to tell me all my calipers were bad. I laughed at them and walked out. Took my car to a mom and pop shop and they did it for $320. They also told me nothing was wrong with any of my calipers. This place is a scam. Save yourself the time and money and RUN.
Muhammad was sales person. I bought the Chevy Cruze. I love my car. I will recommend this place to my family.
I had received a letter in the mail and decided to reach out to them. I thought why not? I had been wanting to trade in my vehicle anyway so I figured Id give them a try. I was nervous because I didnt know what to expect. They did a great job with everything!I was able to trade in my vehicle and walk out with a new 2020. I am very happy with my decision. Thanks to Zia (Muhammad) for helping me through the process. He was very friendly, he made sure I was still in my price range and made the process go smoothly. Thanks again!
Robert really helped me through each step and was really kind and answered all of my questions.
This dealership has amazing customer service, from the moment you walk in someone is there to greet you. I was helped by Dominic and he was extremely polite and helpful, easy to communicate with and definitely made the experience amazing ! I would recommend this sales men to everyone ! Thank you Dominic !
Hey I just want to say Regin Mema was the best I got awesome communication and got exactly what I wanted I would refer anyone to him the best customer service I every got thank you Regin!!!!!!!!!!
Great experience. Jamere was my salesperson and he made the whole experience easy and ensured I was comfortable during the entire experience. Jamere was very knowledgeable and answered all my questions. If you are looking for a car and a Great Salesperson, make sure you ask for Jamere, he will take care of you.
I just want to first start off by saying thank you so much to Paul M. He was amazing with the whole process of looking for a vehicle. My intentions when I arrived were to look into getting into a used car. But God and Paul had other plans for me. He was so patient and friendly. I couldnt have asked for a better sales rep. At the end of my visit I walked out of here with a brand new SUV. Thank you Hessert Chevy I will be sending referrals your way.
Highly recommend this dealership! Jon was great to work with and incredibly helpful.
The sale man Muhammad Zia was very helpful with my purchase experience I wasn’t rush he help me very good. I recommend to any one.
These guys are a Joke! I attempted to negotiate a price with one of their salesman and was told they cant negotiate and the price is 29500. I reached back out a few days later and asked to reconsider going down to 28100 because I found a comparable vehicle elsewhere for that price, but I preferred the color Hessert Chevrolet had. The sales rep told me he would discuss with the floor manager over the weekend, and get back to me. I had to reach out to him because I never heard back, and he informed me that not only were they not able to meet my price, THEY WENT UP $2500 over the weekend because THE MARKET FOR PRE-OWNED VEHICLES HAS CHANGED ALOT. Not sure how in 3 days the market drastically changed. Either way do yourself a favor and look elsewhere to purchase a car.
Muhammad was sales person. I love my new blazer
The car leasing experience I had at this location was by far the best I’ve had. Mike T provided exceptional customer service that had zero pressure and sincerely made me and my needs feel like his top priority. I have recommended and will continue to recommend people to this location and ask for Mike T.
Muhammad is a very honest person and he was very nice and helped.
Went in to get my car fixed and left purchasing a brand new 2021 car I’m happy with my experience
Thank you to Paul for such outstanding service! Ask for Paul M. he is extremely knowledgeable and will take awesome care of you.
Came today to look at a car and get financing. This was my first time doing so. Paul was extremely inviting from the moment I walked in. I had gone to another dealership earlier in the day, and as bad as that experience was, is how good my experience at Hessert with Paul was. Definitely recommend!
Never again will I ever call this place. Called and had my name placed on the call list just to not get a call yesterday. Called today and was ping ponged so much between departments I now know the hold commercial. If your service is supposedly fast as a corvette when answering my call, man you guys representing that car poorly. Call was never answered and I was transfered multiple times. Total time 15 mins, I hope the car can go faster than that when going from 0 to 60. Essington got me in with one call and straight to the point service.
Very friendly and helpful with everything.
Keenen is always a good help when I bring my car to service. He has great customer service skills and is very helpful.
Wilmelfi rosario helped me get my dream car and now I’m riding around in my 2021 Chevrolet trax brand new. she was so helpful & I really appreciate it a lot ! 🙏 😊 fully recommend getting your car from here & ask for her she the best !
Great experience at Hessert Chevy purchasing my car with Paul M! He was so patient and answered all my questions thoroughly and made sure I walked out of there nothing short of 100% satisfied.
Horrible. I told them it was the cat converter when I made the appointment, couldnt get an appointment for a week.Then they had to order the part- that i told them I needed a week earlier-said theyd call on Monday. Never did. When I called I was put on hold for 20mins for them to look. The part was there (guess they just forgot to call me) but they couldnt get me BACK in for another week! I asked for the manager& was told that no one was available! What kind of place doesnt have a manager available? A place that doesnt care about their customers.
I came in looking for something used but I was able to get a brand new one! Igor helped me out by even getting me cheaper insurance. Everything worked out better than I planned
Outstanding client service.