Owner has passed away customers are not properly informed as to where to go to get transactions done. Many people have insurance through them and no one from the family has even cares enough to open the property to service long time customers. When you call the number that is left in the answering service they are only able to help people with homeowners insurance, for auto you should contact your company directly which is bull because they cannot help us since Martin Insurance Agency is still showing as an active company with Good 2 Go. Next step will be fox 29 news!!