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Acceptance Insurance
3753 Hwy 431 N, Ste B, Phenix City, AL 36867, United States
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Acceptance Insurance

Comments
Ol
Review №1

They are a good company for a good cheap price

Re
Review №2

Fast friendly service.

wr
Review №3

My experience today regarding a misunderstanding to my policy was taken care of by Alisha. She not only had compassion she went above & beyond to make sure I ended the phone call not only w/insurance but satisfied and understood. Thank you so much for your Service. *HIGHLY RECOMMENDED*

Ke
Review №4

Keep up the good work staff.

Je
Review №5

Great rates and friendly staff.

Ch
Review №6

A complete waste of time and money really let down with them and there lack of knowledge and communication on all levels.

Jo
Review №7

Was able to do everything over the phone. Had my policy set up in no time and I also saved about $30/month from my previous policy.

Sh
Review №8

I called to get a quote and spoke to Alisha, she had such a good and friendly attitude. She gave me some good prices so I decided to get the insurance. I would highly recommend this agency.

ma
Review №9

I called to get a quote and spoke to Alisha she was very friendly and knowledgeable. I shopped around a little but at the end went to Alisha great prices and GREAT customer service. I would highly recommend this agency.

sh
Review №10

I have been with Accptance Insurance for 4 years. The customer service is always great. I love my road side assistance benefit. I would definitely recommend them to family and friends.

Th
Review №11

Quick and easy way to get cheap insurance! Ms. Alisha was so helpful and informative. I would highly recommend this insurance company to anyone that owns/rent anything from a vehicle to a home.

Ri
Review №12

I just want to say that my experience today was wonderful Alisha Causey has definitely took the time to explain things for me go through different things answer my questions matter fact Im trying to figure out how come they aint got a 10 star on here cuz thats exactly what she deserves

Sh
Review №13

Awesome place, great customer service. Staff greeted me as soon as I walked in the door. Alisha took care of me fast service ...i highly recommend

Ra
Review №14

I enjoyed the friendly service Alicia gave me.It was quick and she made my visit simple.Thanks for your service Alicia and thanks for your service Acceptance.

De
Review №15

Wonderful service..Ive been dealing with Acceptance 12 plus years and the experience that Ive received has been exceptional. I highlyrecommend anybody to see Alisha and her staff.

Ap
Review №16

I have been with them for a year now, no issues at all!! Acceptance makes having car insurance easy and convenient for you. Prices arent bad at all either. I highly recommend them

Ar
Review №17

Very happy to have acceptance insurance no matter what Im got going on personally or financially they are always there accepting me and helping me with my auto insurance.

Ru
Review №18

Will is a joke. Go elsewhere. Boy, you still owe me my money. It wont be long now.

Sy
Review №19

They are some really good people they make sure you understand everything step by step I recommend them

Ma
Review №20

They are very courteous and they are the best car insurance company I have ever dealt with please come in and get your car and house signed up with them just asked for Alicia she will be glad to assist you. everybody have a blessed day 😉

Te
Review №21

The employees were super nice and welcomed me in. I was in and out quickly. Even though I had issues they didnt disregard me they actually helped.

Sh
Review №22

I love this insurance company. I’m known by first name bases; the customer service is remarkable, efficient, expedient and very knowledgeable. Both Customer Representatives are awesome, but Ms Aleshia is the best; curtesy calls and multitasking at its best, as well as, bill pay.

Iz
Review №23

Wow their service is on point. If you have some issues with your insurance the company got you with no problems and they have a lot of passions to handle what it needs to be handle. Totally worth it. I been with the company for 2 years but hey Im content.

St
Review №24

I have been with acceptance since 2016 and they have always had the best price for me and I havent ever had a problem with any of the agents that have worked their they r always professional, polite and in a good mood and friendly. I would definitely recall them to anyone and everyone.

Ba
Review №25

I’ve been with acceptance for nine months.. They have really good prices and they are friendly... Thanks 280 by pass Alisha and the other employees that makes acceptance as a whole.... If you don’t won’t the hassle and confusion save your time and deal with acceptance insurance....

Ba
Review №26

Very helpful very nice always smiling. The best experience Ive had

Re
Review №27

Every time I call their very kind and fast at getting my pill paid and done with!! I love having acceptance insurance!!

Co
Review №28

I’m always bad about forgetting to pay my insurance but they have never failed to give me a call a day or two before the payment it due to remind me they are great and provide great roadside assistance that has been helpful before!

K.
Review №29

Friendly always help me everytime I call

sa
Review №30

Very professional, great experience Alisha helped me tremendously. Recommended!

Te
Review №31

Very good costumers service very friendly helped me out and didn’t keep me long way to go

Za
Review №32

Real nice environment nice friendly ppl welcomes anyone in with open arms really make you feel apart of the acceptance family

Ta
Review №33

Very quick, friendly and always professional! Best coverage for the prices around town!!!

Br
Review №34

Love acceptance. My insurance is really low they saved me more money.

Am
Review №35

Very nice staff. Im very happy to be a customer!

Bi
Review №36

Some caring ppls that will help you get the plan you need...

Rj
Review №37

Alisha is the greatest! Shes very professional and she actually cares about helping me..

Me
Review №38

Theyre always so friendly an quick when you go into the office.

Ch
Review №39

Great rates!

Ou
Review №40

Alisha Causey. Good customer service

Je
Review №41

The customer service there is excellent ❤️ .

mA
Review №42

Do not waste your money, this company employs terrible,unprofessional customer service reps.They will take your money even after you cancel and you will not get it back! Worst experience I have ever had with an insurance company. They are very expensive versus other carriers and youd fare better with another carrier for the simple fact that you will have a customer service rep that is on your side instead of just rushing you out the door. Disgusted by this awful company!

Do
Review №43

I should give no stars.... very disappointed in how theyve handle business with us! I strongly dislike this company!

Di
Review №44

Alisha causes is the best!! She always helps me❤️❤️

To
Review №45

Never can talk to someone without being put on hold forever

CR
Review №46

Great customer service from Alisha Griffin

MR
Review №47

AWESOME AND VERY PROFESSIONAL!

Co
Review №48

Customer service is excellent very helpful

Ri
Review №49

Roadside assistance Is a joke! Really looking to swap insurance companies its always something with them and the lady kanesha that works there is really ratchet

Y
Review №50

The Chick-fil-a of insurance companies here!

Pr
Review №51

Great customer service.

Qu
Review №52

Friendly and very helpful.

Od
Review №53

Great customer service

Ap
Review №54

Five stars

My
Review №55

Awesome 👍🏾👍🏾

La
Review №56

Great service!!

Ch
Review №57

Been with you since 2016 that should tell you everything

ce
Review №58

Great people

Ja
Review №59

Exceptional services!!!!!!!! Highly recommend

Ja
Review №60

There the number 1 insurance

Al
Review №61

Awesome

Information
15 Photos
61 Comments
4.8 Rating
  • Address:3753 Hwy 431 N, Ste B, Phenix City, AL 36867, United States
  • Site:https://locations.acceptanceinsurance.com/al/phenix-city/3753-hwy-431-n
  • Phone:+1 334-298-0303
Categories
  • Auto insurance agency
  • Insurance agency
  • Motorcycle insurance agency
  • Renter's insurance agency
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