Beau did a great job and was super friendly! Really impressed with how fast and clean everything was. I thought my rugs were pretty clean still, but as you can see, as he started cleaning, I was wrong! Pretty expensive, but I guess you cant put a price on fewer allergens and breathing cleaner air and knowing your home is free of all that dust and dander. Great job, yall, and we will use again.

Aaron was the technician that came out to complete my service. From scheduling to the actual service itself, I recommend this company. The young man was professional and showed up ready to work with great energy. Not to mention, in general I’ am a very, very picky individual and considering that I can proudly say I am extremely satisfied with the results!

Jose was on time and very professional. He went over everything before he started, and cleaned a small area to show me exactly what it would look like when finished. Fast and friendly. I highly recommend using them for carpet cleaning (he also cleaned my kitchen tile floor)

Very happy with how well my carpets got cleaned. Tech was very nice & did a great job. Wish their tile cleaning wasnt so expensive, but very happy with the service I got

The rugs (white polyester & colored wool) each had several pet stains from our adopted pets, and the treatment got them looking like new. The technician was punctual, and courteous and knowledgeable. He was also patient while I weighed various options for stain/UV protection. I would use them again & recommend them.

The technician, Kyle, was very friendly and did a good job. I was a little skeptical about using this company for the first time but I am pretty impressed with the results. He also cleaned my tile in the entryway, bathroom, and kitchen. He moved things off the floor in order to clean the most carpet possible. The price they quoted me on the phone was what I paid after the service. I recommend this company To others and I will use this company in the future.

The entire process was super easy from the moment I was called until the technician left my house. I was called 30 mins out as promised, the technician explained everything and answered all my questions, and he did a phenomenal job. Not my first time using ZeroRez, and definitely not my last.

This was not the first time that we used Zerorez but it was the BEST time thanks to Marlo! He was knowledgeable, helpful, strong (helped my son move the sofa), and with great attention to detail. Even though our carpet is older than the last time they were here, Marlo made it look even better! He is a treasure and we will definitely request him next time.

I have a special needs son who is not potty trained and constantly strips. I called on Friday with urgent request for an appointment as my son was out of town for the weekend to clean carpet and sanitation. They were able to fit me in and we’re very understanding. The tech was friendly, non judge mental and very polite. Carpet looks great and the sanitation and neutralizer has helped tremendously.

2 polite, courteous & friendly gentlemen arrived on time & cleaned 3 rooms of carpet, a 5x8 area rug & 100+ sf of tile/grout. We added an extra pet clean/protect to a few of the carpet rooms. It’s been about an hour since they left so we’re still waiting for things to dry more, but I’m pleased with what I see so far.

They quoted me 129$ for 3 rooms only to show up and say that since I had a cat in the house it’s going to be 180$ extra meaning 309$ for 3 rooms.Could have mentioned that over the phone and save me the trouble .

Had a super awesome experience with this company as well as the gentleman that provided the cleaning services in my apartment. Everything was very quick and thorough. He even asked for me to check the areas that were finished in case there was any spots missed so he can resume for better quality cleaning. Very friendly and professional as well. HIGHLY recommend there services. I would say for anyone that is interested, make sure to check where they can park their vans in the residential parking lots. They cannot park on red zones or reserved spots and would need a place that is easier to run the lines to the home.

Zerorez is the only company I use for my carpet. No soapy residue and the high powered suction helps is dry quicker.

The service was fantastic and Stephan was courteous and very knowledgeable. Would recommend him and the company 👌

Zerorez is awesome…. I like that they are on time, friendly, answer all questions and get the job done in timely manner….Beau was great… he got the stain out that was right at my front door…. I couldn’t stand looking at it…thank you Zerorez….you have a customer from now on for all my cleaning needs….

What a professional and friendly technician. He was quick and waited until we checked all the work he did, just in case we saw any remaining issues.The job was well done. Our carpet looks and smells amazing. We will definitely use this company again!

I hired them to clean my carpets because with 3 pets, an old roommate with pets & children the carpet looked terrible. Not only did they get me in the very next morning from when I called, the price was comparable to other places I called. My carpets look amazing and they were so quick! I definitely would recommend to my friends & family.

Rodriguez was early and called to let me know he was on his way. He quoted and cleaned both of my rugs within 30 minutes. They turned out fantastic!

It was easy to book Zerorez for the appointment. On the service day, Barlett called when he was 25 minutes away. He arrived at our door on time and walked through the areas. He was able to get out stains in my daughters room from art projects that I didnt think would come out. In addition, the price was very reasonable for the work.Im very satisfied with the work that was done and will definitely use them again!

These guys are so amazing! Beau was awesome! If you need anything cleaned call him. I would give them a 12 out of 10!

The 2 professionals that cleaned our carpeting & modular sofa were very nice, explained the procedures well, & offered several quotes for their work.We would recommend Zerorez highly.Thank you!

Kyle was great! Did a fantastic job and I enjoyed his company! Professional and very courteous! Will definitely use your services again

Brad & crew was very professional, prompt & courteous. I love the results of my carpet & tile! No more stains on my tile, whoop whoop!! I also love the fact there was no residue or harmful chemicals, since I have a pet. I would definitely use Zerorez in the future.

It would be difficult to overpraise the Zerorez team and the service they provided. We spilled coffee on a nursery carpet (8 days after our first child was born), and were in a panic. Zerorez came immediately and were able to take out all the stains after a few treatments. We were amazed and so grateful that they were able to treat these stains — and so economically! They even treated the carpet with an all natural guard to prevent such mistakes from happening in the future — as well as keep our baby safe. We recommend Zerorez with no reservations!

Dont use this place if you value your time! I scheduled an appointment for 2pm-5pm. I get there at 2pm and wait for 3 hours...no phone call, nothing. I call them and they say Oh the technician is just finishing up another job hell be right over. Are you kidding? At least contact your customers and let them know youll be very late. Its frustrating when you take time off to wait at an empty home for carpet cleaning and they dont show up in the window at all.The cleaning itself was fine, but they still charged full price even after they were late. Wouldnt use again though, there are enough other cleaners out there who would do just as good.

Carpet looked brand new after service. They were efficient and hassle free. Will definitely be using them again in the future.

Kyle was fantastic!Very kind, professional, and thorough!This is the second time Zerorez has cleaned our carpets and this time I had them do tile also.Fantastic job and wouldn’t use anyone else!

Zerorez was PHENOMENAL! There was a mix up on the date of our service, but their friendly staff managed to get a service technician out to our home for carpet cleaning within a few hours (on a holiday weekend). Once the technician arrived he was extremely professional, polite and friendly. He didn’t make us feel like a bother, or a last-minute stop. The actual carpet cleaning job he did was also fantastic. We have 15-year-old carpet, and it was so refreshing to be able to walk in the room and have it smell so new and clean.

Kaylen and Kevin did an awesome job, they were very nice and personable, yet professional. I feel like I got a great deal on my cleaning services without the company charging me extra for additional services not needed. I highly recommend Kaylen and his team!

Stephan was excellent! Incredibly thorough and detailed, and a hard worker. He not only cleaned my area rugs, carpet, and all of my upholstery. He also cleaned my granite and tile bathroom floors and sealed all of it. It was also very professional and very personable. I will definitely be requesting him next year.

My favorite thing about Zerorez is the way the carpet feels after cleaning. I love not feeling any residue. Thanks for prompt and professional service!

Every Zerorez employee I have spoken to is well-mannered and very professional. I also appreciate honesty about the what can and can not be accomplished. Thanks guys youre the best!

Demarlo was awesome! He called ahead of his arrival and was actually running ahead of schedule which worked out great for us. He took inventory of our needs and let us know the cost ahead of starting his work. He also knew a lot about carpets in general and he was very mindful of our cats that we had in our bathroom during the service. Our carpets look almost brand new and we are thankful to find a chemical-free carpet cleaning service. Absolutely recommend using Zerorez!!

Wow! Zerorez did what others have not been able to. They were on time arrival and cleaned out carpets after 18 months of kids being at home through the pandemic. Plus we had a slime hard pink stain that they were able to get up! Seriously we’ve had other places clean and they didn’t even touch the stain. Didn’t scare Jose! He got it up and I didn’t even ask him. Will come back for sure.

Kyle with Zerorez was prompt courteous and did not try to upsell additional services. The service that he performed was cleaning tile floors and and upholstery. I would use Zerorez again.

We live in an apartment and have pets who have had little accidents over a couple of years. Although not bad, we really wanted to start fresh. Ive never used Zerores before & I was looking for a company who used pet safe solutions. Cameron was on-time, very professional and showed me problem areas before he worked on them. The invoice was as promised, very affordable and the carpets look so good I dont want to walk on them. Highly recommend using them!

Great company. Was very pleased with the results. Cam was very professional and passionate about doing an excellent job. Results exceeded my expectations.

Aaron was amazing. He was professional and friendly, and did a fantastic job getting out my pet stains. Prices were great too. I definitely recommend them for your carpets.

We’ve used Zerorez several times and love the quality of work they do. The most recent tech was professional, friendly and timely too! Thanks, Zerorez!

Very happy with this service. We had our carpets professionally cleaned when we moved in 5 years ago and saw almost no difference. We’ve also been shampooing them ourselves with a bissell, so I wasn’t expecting a huge difference. Not only did it get out the let stain I had called them for, but big difference in overall color. One reason we chose them is because of the non-chemical approach, which I assumed wouldn’t clean quite as well but was wrong. It looks great! Desmond was very nice and professional. The only small critique is that there was a bit of puddling on the laminate next to the areas cleaned. It’s hard to see it on our flooring so that may have been part of it. Overall would definitely recommend

We had an absolutely amazing experience with Zerorez. I was out of hope for our carpet stains and with a little pet treatment we were able to get all the stains out! My couch, carpet, and area rug all look brand new. Paul was very professional and knew exactly what he was doing. I highly recommend Zerorez for any needs!

They showed up on time. Gave a call when they were on their way over. They started off by showing me how dirty my stuff was, which I appreciated. Went over pricing which was reasonable for what I wanted done. Started cleaning right away and was done within about an hour. House smells better already, couches and rug look better. No harsh chemical smell or any concerns about my pets being in the house. 10/10 would call again.

Kyle was very professional. He kept me informed as to when he would arrive, arrived within the window and began work. Talked me through the process, showed me the amount of dirt and dog hair he got up with the deep clean and then proceeded to clean all three rooms. Carpets look fantastic. Would use again.

Jose R. was on time, very professional, explained everything before starting carpet and tile cleaning. We highly recommend this company. Our carpets look and smell amazing.

Great experience. Will use again and recommend to friends.Tech was very professional, polite and explained what was being done. Left spaces clean and neat. Thank you!

I had them come out to clean my couch that smelled like wet dog and my mattress my cat recently peed on. It was more money than I wanted to spend but my couch looks brand new... the hardest part will be keeping the cats and dogs off everything while it dries!Jose was great, nice, professional, and explained everything really well.

I was able to receive same-day service which was exceptional. We had an incident overnight with one of our dogs who was passing away and created a mess on the carpet. When I explained I really needed some help cleaning up the pet stain, they managed to fit me in. The gentleman who came out to clean our carpets was named Marlo and he did an excellent job. He took extra attention and care to make sure that not only the carpet, but the padding in that area was clean and had no smell. I feel like this company went out of their way for me when we were having a difficult time.

Beau did a terrific job! He was prompt, courteous, worked efficiently and left our home tidy when finished. He cleaned upstairs and the carpets look brand new. Highly recommend this company; good rates, prompt service and great customer satisfaction.

My first time using ZeroRez and I will be using them exclusively going forward. The cleaning tech, Desmond, was very professional and knowledgeable. Great customer service, efficient and gave good tips on caring for the carpet. My carpet is noticeably cleaned and looks great!

My carpets were transformed from very dirty to almost new looking. I was truly amazed and grateful to José for a great job.

Stefan was the tech who came out. He worked very efficiently. He explained the process to me and didn’t try too hard to upsell. He made recommendations based my needs as a homeowner with 5 dogs. My carpet and sectional literally look and smell brand new.

The men that came to my home to clean our carpet were very professional, friendly, prompt, and did a wonderful job. They were in and out very quickly. We love Zerorez and will continue to use them any time needed. Highly recommend.

Kyle (technician) came in and asked me about the areas to be cleaned. Took time to consider what I said and then came up with the best plan to clean and protect the areas from further damage. He went above and beyond in getting my home thoroughly cleaned. Very respectful and kind as well! As far as the cleaning service goes, I’d absolutely recommend Zerorez! Kyle restored my carpet to almost new condition. It smells so fresh and clean now!

Beau provided exceptional quality service. I am very satisfied with my carpet cleaning. I can see the difference in the cleaning as compared to the last cleaning service. Thank you Beau for the wealth of knowledge you shared and how to take better care in the future of our carpeting. See you again in November.Thanks Zerorez

We have used them a few times before and we are always pleased with the results! The reps are always very helpful and great to work with! We highly recommend them!

Aaron, our Service Technician, was very personable and professional. He explained what he would do and the cost. My carpets are still a bit damp, but they look really clean. I like the fact they do not use detergents. I will use this company again.

Excellent service. On time, quick, efficient, results were excellent. 100% recommend.

Jose R. did an amazing job cleaning our carpets and the carpet on the stairs. The carpet looks brand new. He also cleaned our tile, which looks wonderful. He was prompt, professional and very personable. This is the second time we have hired Zerorez to clean our carpets. We are very satisfied with their service. I highly recommend them.

I was contacted within 10 minutes of submitting my online inquiry. Scheduled an in person estimate and the technician, Cameron arrived promptly at the scheduled time. Cameron was very knowledgeable and detailed with explaining to me the different services. So glad that I was able to get the service completed at the time of estimate. No waiting! My carpets and tile look amazing and I highly recommend!

We had our carpets and tile cleaned today and they greatly exceeded our expectations! Our technician, Desmond, was amazing! He explained everything he was doing and was very friendly. We will definitely use them again.

Phenomenal job. Had great conversation with Desmond. He made the 2.5 year old carpet look new. Highly recommend!

Jose was very professional, quick and clean. Very careful of the floors and walls that were impacted with the hoses that had to come through the house. I will ask for him again next time I need cleaning.

Zerorez was amazingly thorough and responsive to our last minute requests. The gentleman that came out explained and walked us through the whole process. We will definitely be using them again in the future.

Aaron called me and let me know he could come earlier than planned which was awesome! He was polite and efficient. Our carpets smell and look great!

Kaylen and his brother were kind, funny and informative. They did a great job. Would definitely have them come and help me again. I will refer them to my friends.ThanksEH

It was wonderful! Stephan not only did our carpets, but cleaned and sealed our tile/grout. Our floors and shower stalls looked like new. Having him back in 2 weeks to finish out the rest of the house.

The technicians are very helpful and friendly, and they put on a clean set of shoes when entering my home. I was informed of a new service, to protect my rugs even better after the service! I was so happy to be able to get the same very fair price as I did last time! I look forward to getting my cleaned area rugs back, nice and clean!

Jose was great- professional, kind and knowledgable. Definitely would recommend him and Zerorez to friends!

Our carpet is very clean and the technician did a very thorough job. He had me check everything and redid a couple of little spots that still seemed to be there. He was very courteous and willing to do what we needed. I would highly recommend

Stephan was amazing! We has kind, pleasant and very informative. He was definitely passionate about making sure I got the best results. He was so quick and efficient, I was blown away. I’ll be using these services again strictly because of the wonderful customer service I experienced with him! Get that man a raise!

The company was professional and friendly over the phone as well as in person. After, the carpets looked great except for paint stains that they warned me probably wouldnt come out.

I’ve never had my carpets cleaned before and was a bit skeptical of the results. After hearing the adds on the radio about “no residue” I decided to give it a shot. It was a bit more than the original estimate of $215 but we have a large house. However, after seeing the end results I can’t tell you how impressed I am!!! My carpets look brand new!! Truly shocking!! Smell amazing and look great!! I’m not sure why people with carpet don’t do this yearly for allergies, pets and dirt.Well worth it!!!!!!!!!!!!!!!

Desmond did a fabulous job cleaning my carpet & rug. He went over the stubborn spots! To top it off he was such a delight to talk to!Thanks Desmond!

K-wan did a great job explaining and assessing what needed to get done. We had carpets, tile and an area rug cleaned. I am very sensitive to cleaning chemicals and I walked on the carpet and tile after cleaned barefoot and did not have any reaction to the cleaning. Being in real estate sales I have used several different cleaning companies and I will definitely be adding Zero Rez to my preferred vendor list for my clients

The guy, was very nice and very professional, even explained the cleaning process that was being used and showed it as well. All around great service and absolutely great attitude. If needed again, will definitely be using this service. (Moneys worth👍)

I called to have my air ducts cleaned. Spent day at home waiting for 3-6 pm time slot. I received call from Brad (owner at 5;30pm cant make it.So I rescheduled 2 weeks later for cleaning, they sent an estimator overto count air registers and he informed me he wouldnt be cleaning them. I asked, why did they send you over ? He told me he had no idea since they are supposed to give an estimate than perform the work. So againI made a third appt. Tech shows up and said my ducts are too dirty, call someone else...ARE YOU KIDDING ME ??? This company and town SUCKS !Nobody wants to work, no service industry in Austin, all IT. Austin turnedinto an overpriced trashy town like CA big cities. Cant wait to get out of this town !

They were able to address my concerns and were very professional and courteous. Carpets and tile look good as new! This was my 2nd time using this company and will definitely use again in the future!

They were very professional. They were on time and went right to work. They asked if I had any spots that might need extra help. And they did a wonderful job without all the excessive water that other carpet cleaners leave. We will use them again.

We had a great experience with this company coming to clean our running room and living room carpets and our couch. We got an appointment within a week, and they were very communicative about when they would show up. Recieved a text the night before confirming arrival between 8-10 a.m.. The representative, Damarlo, arrived around 8:30 and helped us decide which services we wanted to complete today, and gave us pricing. We had two rooms of carpet and our oversized sectional cleaned and pet treated Beecher we have 7 month old puppies who are FINALLY potty trained and I couldnt stand the yucky dog odor from them having accidents. He also sealed the upholstery on the couch which should last for years to prevent stains and grimy build up. He was friendly, efficient and professional. Everything was complete in about 2 hours. My house smells amazing now. The carpet looks cleaner than it did when we moved in! Im very pleased with our service and look forward to having them come back and do the rest of the rooms in the future. Five start service for sure!!!

Mr. Jose did a wonderful job in the carpets. I can feel the difference in my home. The carpets look great!The only issue is the odor from my sibs cat. The smell in the bedroom started to surface again. I’m not sure if that’s an odor that can be lifted from the carpet in that bedroom.Other than that, everything is amazing!Mr. Jose explained everything so detail and answered all my questions. He was very kind.

We had our sofas steam cleaned and the price was very reasonable and Jose was very polite and efficient! I will definitely be using them in the future for our carpets and tile. Our sofas look brand new!

My technician called to say he could come early, so I was thrilled! He came in & went to work immediately, was friendly, professional snd masked. He explained everything & he was finished hours before we were scheduled! He left out carpet looking new, and smelling better than new!! No strong chemical odors, & pet friendly?! I’ll definitely schedule them again!

Always very dependable and knowledgeable reps. Would highly recommend. Have used for many years.

Kyle did an excellent job. Knowledgeable, offered advice and got right to the job. I have been using this company for over a year. I have had my upholstery and tile floors cleaned as well and carpets scotch guarded . All worth the money!

We have used them before. Both times we have had excellent service. The pricing is also reasonable and the staff that come to my home are professional. Overall Im very pleased with the excellent service received!

Very impressed with the work - the technician was polite and knowledgeable, arrived on time, and walked me through the estimate before starting the work. Will definitely do business with them again!

Excellent job! Kyle takes a lot of pride in making sure the job is done right. He explained the process and what needs to follow the cleaning clearly and concise. He even offered some advice about if/when the carpet is replaced. Highly recommend!!

Jose was very personable and did a fantastic job on my carpet. He worked quickly and was very thorough.

Great service, removed many spots and stains. Carpet looks almost brand new. Tech did a great job & had a great attitude.

We are extremely happy clients 🤗🤗🤗👏🏼👏🏼👏🏼 Cam did a wonderful job!!! He was very thorough in his explanation of the services and honest as to whether or not stains would come out. The zerorez product/process is amazing. Then with employees like Cam it’s awesome. Why would you use any other company?

The young men who came to clean our carpets were polite and professional. I highly recommend this company.

They did a great job removing pet stains that I couldn’t get out. My boss loves them and so do i

I’ve used these guys a few times now and they always do a great job. Kyle was also really friendly and worked quickly :)

Kyle, our technician was great. He took his time to give us fabulous results. Carpet and upholstery came out great!

Technician Mr Rodrequez was friendly and efficient and explained everything he was going to do and the results that could be expected. I am very pleased with his work.

Excellent work. We are so happy with the job that was done on our carpet and tile. The technician was so courteous and professional. Will definitely use them again!

Impressed again and again! They also cleaned my car seats and I’m amazed at the stains they’ve been able to remove. Super professional and kind. Big fan. The only recommendation I have is the option to leave a tip for their employees as we would love to be able to show our appreciation.

The service provided was.. well, disappointing. I expected more since they had some many great reviews. Although, guy who came to our house was very nice and informative. I was told they couldn’t make “high traffic areas look brand new”, but I didn’t think that meant previous stains from the former tenants would remain. For 300+ dollars I don’t think I got what I paid for.

Wonderful job! Carpet is almost 20 years old & has been thru a lot. Looks & smells clean & stains are gone.

Beau with Zerorez literally saved our upstairs carpet that was nearly destroyed after our dog got sick all over it! He cleaned our area rugs too. Everything is so fresh and clean. We will definitely use them again!