We used Taylor Equipment Rentals for our sons wedding. Couldnt have been happier with the service, the rentals, and the delivery. Chris & Brandon delivered everything on time and with a smile - they were a great help and very professional! I highly recommend Taylor Equipment & Event Rental for a great selection, reasonable prices, and on-time delivery!
Absolutely the worst experience I have endured in my life. Set up order 3 weeks prior to event. Chris set up his crew to arrive between the window of 8am and 11am. They never showed up. My wife and myself called every half hour. After the second time chris ignored our calls until 130pm where he stated hi driver called us at 10am . Which was a lie. Then he abruptly was rude to my wife and hung up on her. When we asked for our deposit back he just ignore us. We are still awaiting our refund. Sp buyer beware...thanks for ruining our wedding reception dinner party....thanks for reply only one I got today....still no refund and no remorse.
They were amazing and you cant beat their prices. The delivery team was helpful, friendly and courteous. Working in the delivery industry the only thing missing would have been to be given a time frame for delivery. I called multiple times and couldnt get anyone to answer the phones. With that said I would definitely use them again
So helpful and accommodating from the very first phone call! I didn’t have to stress a wink. The planning and delivery were spot on. Great experience. Highly recommend these guys. Thank you so much for making our wedding even easier and stunning!
Great company to work with! From the first call to get a quote, to the day after the event when the equipment was picked up, Chris took care of every detail! We even added heat lamps a few days before, and all was taken care of. The only glitch was a 3 legged table, but they promptly delivered another one. I highly recommend Taylor Rentals!
This place is the best! They are friendly, responsive, and have great prices! Any time I have sent an email with questions they respond with in the hour. I have used them for holidays and even my wedding. My brother in law uses this company every year for Thanksgiving and we have all now started using them for all of our large parties. I would highly recommend Taylor Equipment and Event Rental every single day of the week.
Now it is time to address some of the major challenges that came w/ our special day: Taylor Equipment & Event Rentals. Rio Vista Park makes clear that chairs or anything else for the ceremony on the patio must be rented. Then they go on to make a recommendation as to who their patrons work the most with. I decided to go w/ their recommendation. I rented 230 chairs, 31 linens, 1 arch, 1 dance floor, 1 aisle runner, and agreed to pay the increased fee for set up and break down because it was outside of normal business hours - they shut down on a Saturday at like 1:00, knowing most of their business will be after that time, but whatever. This total was $1266. So, there were a lot of communications through both email and over the phone over the period of several months to cement details. Chris seemed totally professional and efficient during these interactions. The day of the wedding, I get a phone call in my hotel room notifying me that the equipment is not there and it is well after 2:00. The wedding is at 3:00. My decorating crew got there at 1:30 (because the park gives you only one half hour free outside of contractual paid time - another challenge). They needed the linens to set up the tables for the reception, so that created a problem for them. The wedding party gentlemen got there around the same time to complete the men only photos before the ceremony to cut down on photo time after the ceremony, in an effort to reduce the chance that some people would leave before we returned from photos. I tried calling Chris. As did some men at the park. No answer. I tried Chris again and left a voicemail. No response. I tried Chris on text simply by saying, Where are you??? He then replied, Who is this?I wrote, Stacie Rennie. Wedding Ceremony at 3:00. Rio Vista Park. He writes back, Ill call you in a moment. Its 2:40. He calls me and informs me that his guy said he was going to bust his a-- to set it up by 3:00. Everything is chaotic at the park and Bobby and I both expect things to run smoothly and do not behave well when they dont. The guy from TE&ER tells them that itll take 2 hours to set up the dance floor! So, the wedding party did not do photos before the ceremony because all of them had to set up the event and people did leave after the ceremony during photos because they were taking so long! I dont even know what it must have been like for everyone at the park before the ceremony, but I was hyperventilating at the hotel. They were supposed to pick up at 9...we left at 9:25 and hadnt seen them yet. The next couple days, he needs balance owed. Sends me two emails w/ no comments about this disastrous result whatsoever, no offer to make it right, NOTHING. I give permission for Bobby to handle it and you know what the guy does, he tells Bobby this is the first hes heard of any problems and he agrees to take off the set up fee and half of the pick up fee, saving us around $100. OMG! I still cant believe it. Moral of story: Do not use them.
Extremely happy with Taylor Rental in Peoria. On very short notice ... (2hours ) Taylor Rentals was able to provide tables for my weekend event. After another company who shall remain nameless .... called and told me they could complete my 1 week prior reservation.Thank you Taylor Rental so much for being there and making what I thought was going to be a disaster of of a situation into a wonderful stress free event. THANK YOU 😊
I have been a loyal customer for 20 years. The service has always been OUTSTANDING and AFFORDABLE. I recommend them to everyone I know.Give them a try and you won’t be sorry!
Carolina is the worst to work with,rude & annoying. We scheduled weeks in advance and we had no tents on the day of our event. They caused a lot of damage to our things as they were not covered. I would not recommend this company to anyone.
Wonderful and stress free service. Chris responded promptly to my emails and was very helpful. One of the tables was damaged but was replaced quickly with no hassle whatsoever. I will definitely use them in the future and refer them to friends.
It was nice to find a place that I could get the tables and chairs quickly. I didnt have to put a deposit down with my credit card he sent me an invoice right away. I just had to have the chairs and tables back the next day after Thanksgiving because they were already going out again for more stuff. The guys that unloaded and loaded are truck or awesome very polite very helpful. Will definitely rent from this company again. Thanks you guys
I highly recommend Taylor Equipment Rental. I needed tables and chairs on short notice and they took care of me the same day. Fast, friendly service at very reasonable rates. Its a little hard to find as they are in the far southwest corner of the complex. I will definitely go to them for all my equipment needs.
Taylor Equipment & Rental supplied all the equipment needed for a 2018 fundraising event at Scottsdale Civic Center Mall. They were AWESOME to work with! We have booked with them again for 2019.Their prices are very reasonable. Lots of changes in the order, etc., and they always were cheerful and accommodating. They were right on for delivery and pick-up. Great company!
Such a nice staff! It was quick and easy, only took a few minutes. Good selection of equipment to rent. I just needed chairs and tables for a baby shower and I called them and picked them up right away. Will be back again.
We have been using Taylor Equipment and Event Rentals for the pass two years twice each year for a event that we do at my store WSS. This May we will be using them aging. They reply right away to your request. There staff are friendly and professional. We always request a 20 x 40 tent and it’s always deliver on time. I as a store manager would recommend Taylor Equipment and Event Rental to any Business that would need a tent, tables, chairs for any events that they may need. You will not regret it. If we have any other events in any of our stores in Phoenix or Mesa they would be the first ones I would contact to rent any equipment.
Worked with Taylor 2 years now. Very satisfied overall. Very flexible with changes as our event needs change a lot. Only reasons that kept from 5 stars were they forgot our sandbags (they adjusted for that) and they were running a bit behind on delivery time (we did have an earlier than normal business day time). Thank you Taylor.
Very helpful. Easy to work with. Brought the chairs2 days before the wedding which was awesome they picked it up with no issues. I would certainly use this bussiness again!
The tables and chairs we rented were in great condition, and this service was flexible with us about pick-up logistics.However, the drop-off process was very unorganized and added stress which we have not seen with other rental services. This service did not call to schedule the drop-off time until the day prior, which wasn’t initially a big deal. Then we were told that the original date did not work and they needed us to choose a new date. Then the equipment was dropped off a mere hour before our event.All of these scenarios were workable and we were able to make it work, especially knowing that they were having technical difficulties of their own that weekend. The real problem was the uncertainty. I called they’re main office about six time within two days to finalize timing and when I was assured that I would get a call back I rarely did. We had another rental service on standby two hours prior to the event because we simply had no clue whether we would have the rental materials or not.Every phone call I had was pleasant, as the operator was polite and understanding. I just wish this process was much more transparent then it was because it added a lot of unnecessary stress.
Very convenient - they let us pick up the the chairs we rented the day before and return the day after the event with a one day charge. Staff on the phone and in person were pleasant to work with. I would definitely use them again for extra chairs!
Taylor Equipment rentals went above and beyond for my nephews wedding I hosted in my back yard. James took the time to help us with the lighting and it really made the event amazing. The ambiance of our event was perfect thanks to him! So we not only rented the tables and chairs, but at the last minute he did lighting and it literally made the event so memorable! I recommend his company and will use him for all of our events going forward!
One of the easiest companies I have had the pleasure of working with. Chris and his team were very professional and went above and beyond the call of customer service to be sure our event was done right. I would absolutely recommend Taylor Equipment and Event Rental! We will definitely use them again in the future.
Great quality items, clean, and great service!!I rented items for mothers day brunch and forgot to return them on time (days late). Instead of charging me a fortune in late fees, they were so understanding and even came and picked the items up for free. Now that is amazing customer service!!! The entire process was easy! I ordered online and the people were so friendly!
We had to get rentals with a very quick turn around. They got us the quote within a couple hours in the evening and dropped off the tables and chairs exactly when they said they would. They were very professional and accommodating. I would strongly recommend them!
If 10 stars were available, thats my rating. Great price ( wouldnt have even bothered to shop price if I had spoken to them first.) Chris was professional and very helpful on phone. Easy to work with, scheduling delivery and pickup. Stressful for us, as small time window between access to wedding venue & ceremony. No worries, right on time. Last minute issue (typical wedding), needing 3 more tables, specific sizes, easily added on. (Thanks, James!) My Grandaughters Wedding Day was perfect & your contribution will always be appreciated.
These guys were awesome! I rented tables, chairs, tents, a dance floor, and a bar for my wedding reception. They called and asked if they could set everything up early. You never get your setup done early. But these guys made it happen. They even came back a second time to put up the drapes on our tent because they were worried about dust collecting. Not only were they extremely friendly, but they were also informative about how to care for their equipment and make everything look the best it possibly could. Im not the first person to leave them a 5 star review and I definitely wont be the last. Theres a reason theyve been in business here in the Valley for years.
I want to thank you for allowing myself and my family to enjoy wonderful event using your equipment!I want to make a special note that we were greeted with excellent customer service from beginning to end and want to highlight Josh for his professional service and care during drop off!Thank you again, we look to share our experience with others!
Super fast at responding. Was able to accommodate any questions I had. Worked with us on our schedule of pick up and drop off. Super friendly. Now I know who to call when I need to set up a party again!
I have used Taylor renal for over 20 years. They always have what I need with good prices. Their equipment is well maintained and easy to use. I highly recommend Taylor for all your rental needs.
Taylor Equipment made our baby shower a breeze! They were easy to work with, communicative, and delivery/pickup was exactly as promised. I will use them again for events requiring tables and linens... great experience!
Attended a wedding that was supposed to start at 3:00 pm. The Crew with the tables and Chairs told the Groomsman that contract says they get 2 hours to set up. They showed up close to 2:30. Very Unfortunate for Guest, Wedding Party and those guest and wedding party that assisted in set up. Witnessing the Chaos, I wouldnt recommend or hire this company to provide any type of service.
Great service! Very helpful. Delivery was on time and did a great job. Made sure everything was set up correctly. Was going to get the biggest outside cooler but they told me to get the medium one to save me money. 3rd time using their services and will continue to use them.
Ive been using them for years for chair rental and they have never let me down. Great service all around!
Quoting process was easy, and getting everything scheduled was also easy! Best part was how communicative they were around delivery! I received texts from their driver with details and how far they were out forBoth delivery and pickup! I will definitely use them again for other rental needs!
Great service and price. Easy pick up and easyto put together. Will definitely use these guys again for my future needs.
Excellent experience, use Heat Lamps for our Christmas Party, Delivered on time and pick up when they state. Staff very friendly and professional, they genuinely cared that we were going to have a successful party. Thanks to every one at Taylor Equipment, Great Job!!!
Taylor rentals was super flexible and super easy to work with! I compared them to several other rental companiest too and they were by far the most cost effective. Would 100% recommend then and will definitely use them again .
A fantastic company to work with! Anytime we need some extra equipment it s the main company we work with. Great prices, great customer service.
Great service overall! The only thing that was strange was arranging the payment. I’ve used this company twice and both times I feel like I’m having to track down the person who provided me the quote to pay for the rental. And he would answer the phone only to tell me he was “at the dentist” or “at a dinner with his family” and I just wondered why he would answer at those times. A bit unprofessional, but other than that delivery is great and the equipment is just what we needed!
We have rented chairs for the past 2 Thanksgivings for a large family gathering. Price is great, staff is quick and friendly. Prices is simple and efficient and so is return. Would recommend then to anyone. Will continue to use them for our rentals.
We had to rent some chairs and tables at the last minute. They were very helpful and accommodating to our situation. The service was outstanding and we appreciated the efficiency.We will definitely use them.
I brought my mower into this store a few months back and had a great Experience. I saw they rent chairs and tables as well, I planned a baby shower last month and rented Tables and chairs. I was very impressed about their service all around. Very Friendly, Equipment was perfect for our event and was on time. Good Job Taylor Rental !!! Thanks to James and Justin for your great service in both departments A++++
Equipment was available, reasonably priced, and more importantly, the customer service was fantastic. They went out of their way to ensure our needs were met, everyone was friendly and attentive. We plan on using them for future rental needs.
Chris and the guys at Taylor Rental always provide prompt, reliable, and affordable service. Weve used them for several events. They never disappoint!
Super easy experience. Prompt replies via email, and everything was perfect for my daughters shower. So glad I paid for drop off and pickup. Couldnt have been easier.
These guys are amazing. Not your ordinary cookie cutter fix it shop. Attention to detail, quality work, and honesty. I have been doing tree work here in the Valley over 20 years and have tried may local shops for small engine repair. I been through them all, A to Z. Some get it right, some dont, They ALL charge an arm and a leg. James and his crew got on my repairs the same week I brought them in. Everything was in perfect order and has been running like a top every since. My business will go to Taylor from now on. Thanks a million guys!
The best rental placeWe needed rentals for an unfortunate event - passing of a relative.... After dialing few numbers and getting quotes, I finally got in touch with Taylor Rentals - and what a difference! This is a company that cares! From the first minutes of conversation, through the entire process of coordinating delivery and pick up, Taylor Rentals were the best! I have rented in the past from few different companies and thats why I appreciate the way they handle their business! True professionals that I will always recommend and will always be grateful for all the care that our family received during the hard time. Thank you!
They get the needs met.
I have been working with Taylor Rentals for my events for years. Their service is always quick, professional and friendly. Their rates are great, but their customer service cant be beat. Havent had a single issue and would highly recommend to anyone.
The gentleman that I worked with was very pleasant and pick up and drop off were very confident and easy. Will definitely use them in the future and I highly recommend them!
Easy rentals, staff was really helpful. They had exactly what I was looking for on short notice and their hours were convenient for pickup and drop off. Prices were reasonable.
Taylor Equipment went above and beyond getting the tent set up and making sure our event was successful.Even supplied additional equipment at the last moment to create a comfortable environment. Thank you for all of the extra effort !
Rented a margarita machine for one of our events and they we are very flexible on pick up and drop off time. It made it very convenient for us to do business with them. Thank you for the great service.
Prompt, courteous delivery and setup of equipment.Equipment in good condition. Prompt, courteous pickup. Will certainly use again if the need arises.
Did a beautiful job bringing the tables and all of the linens. Several days before picking-up. We will definitely use them again!
Taylor Equipment was great for our simple and small wedding! They were on time and super easy to work with, would recommend them 100%
Easy reservations, with quick in and out pick-up and drop off. There is a nice team of people at this facility.
Rented a skid steer Bobcat for 24 hours. Quick pick up and drop off. Quoted price was exact charge on my card. Ill rent from them again for any heavy equipment I need.
Fantastic rates and even better customer service. Definitely will be using them any time we need to rent event equipment.
Used Taylor Rentals for years. Super reliable. On time, friendly and helpful. Highly recommend for any event.
I had placed a last minute online quote late on a Thursday evening for chairs I needed on Saturday afternoon. By 7am the next day a quote was ready and they said it was no problem getting me what I needed delivered by Saturday. The quote was much cheaper than what the very resort we were staying at had given me. When I cancelled the order at the resort they then offered to match the price. My experience with all the people at Taylor was so pleasant that I let the b.s. quet manager know that I preferred to keep my business with Taylor as their price had been fair to begin with. Taylor delivered and picked up as promised and as many people as I have shared this story with will now use Taylor if they ever need table or chair rentals. Brandon was extremely pleasant and even though it wasnt a huge purchase I felt as though my business was as important to them as a larger customers would have been. Highly recommend them to anyone. Thanks again guys.
I have rented from Taylor for about 15 years now. I like their prices on chairs, tables and bob cats/tractors. The customer service is great! They load and unload quickly and take care of everything.
I am extremely happy with the service I received from Taylor Rentals. Carolyn, Chris and Chris were very professional, friendly and easy to work with. I will defiantly use them again for all my future rentals.
Staff and team are always a pleasure to deal with. The quality of work is professional and above industry standard.
We have used them for years for our company Christmas party and have had nothing but good experiences - they are very accommodating with scheduling of drop off and pickup times, are friendly and the cost is great.
The communication prior to arrival was great and the guys who set up the dance floor we rented were very nice and professional and got the job done right. The price was also very reasonable!
Wedding planning can be time tedious and expensive. Taylors made it simple an under budget! Friendly and knows how to make the customers happy. My go to for every event and strongly recomend!
I have been working with Taylor Rentals for years. I always have a GREAT experience, everything is always ready for me to pick up when I arrive, customer service is incredible. I go there for all my party needs because this is a place I truly trust.
Taylor fulfilled my last minute need for tables and chairs. Easy pick up and return. Thank you!
In one word! AWESOME! From the people on the phone, helping me with my order, to the set up guys. On time, friendly, and easy to work with. I will be using Taylor Event Rentals again!
We had a lot of changing up to and on our wedding day but Chris and his team were great to work with in getting everything we needed.
Within a few minutes of my call they had all I needed ready to go. They loaded my truck and I was gone. The return of product was just as easy. Perfect.
Super friendly people (Chris & James) & great prices. Highly recommend!!!
We ordered two tables for 10 and 30 chairs for the tables and 10 extra. The furniture depicted as clean and white was not. The beat up tables worked only because they were covered with the linens which were very nice. The “white” chairs were so beat up, scratched, and marred that they looked dirty — though they weren’t. When the truck pulled up to unload I told the driver our party was in the back yard. His response was “we don’t install”
Used them for our business event and they were prompt on time and super friendly. Loved their prices and enjoyed all our communication together.
Overall great experience!! Great prices, quality of rental product was exactly as describe ( had a bad experience with ANOTHER company). The delivery seemless, friendly and they went out of their way to meet our availability!
Excellent customer service and pricing!! I would highly recommend and will definitely use again!!
I rented a Bobcat from Taylor. The machine was dirty and poorly maintained. But that was the least of my problems... The representative told be that he would charge me for 4 hours, but charged my wife, who picked up the trailer with the Bobcat, for a full day. I called every day for a week and got the run around. I finally gave up.I will NEVER rent anything from this location again.Update:I finally reached the manager and he was able to fix the issue. I have changed my review from 1 star to 3 stars.
They always have what I need on hand. Great prices
Quick, helpful, and got me what I needed for my friend’s bridal shower. Thanks so much!
I ordered table linens thru Taylor online. I had a few questions about pick up. They were happy to answer my questions in a professional manner. I would choose them for my next party .
Great customer service, delivery and pick up guys were an amazing help. Will definitely use this company again in the future.
Best party rental experience ever James was fantastic on time and went way above and beyond for this party and setup he transformed our backyard into the most beautiful wedding setup that went flawlessly
Great staff. Made you feel appreciated as their customer.
Great service. Reliable and affordable. Thank you.
We brought in a lawn mower for a simple repair that we didnt have the time to do at home. The owner said that we would get the repairs done within a week. 4 weeks later and we havent received word every time we call they say they will call us back but they have yet to do so.*Edit:Got the mower back, and it broke during mowing. We returned it and received a loaner and it will be in the shop for longer.
I used Taylors Equipment and Rentals for my wedding and they were very accommodating and friendly to work with.
This is the 2nd time we rented from Taylor Equipment and we have been very pleased with our rental needs .
Pretty smooth overall, although its a good thing I called to confirm on delivery day. The sales guy said they were super busy and just running late, but the delivery guy admitted that they had forgotten about my reservation.
The service and quality of Taylor Equipment and Event Rentals unmatched! It is the only place I will rent from! Great people, Great service!
We’ve been using Taylor rental in our family for many many years. They’re always very helpful and accommodating and wonderful to work with.
Very courteous,, & helpful with all that I was looking for & more. Thank you!
Taylor Rentals honored everything we had requested, it was on time and everything was perfect for our wedding!
Excellent price and great customer Service.
Always have the equipment iv needed. Easy check out process
Up and down Interactions, some good, some bad, polite people, rude people, not consistent. mostly unorganized.
Used Taylor Equipment for a family reunion. Highly recommend this company.
They have everything you can ever think of and priced right for rentals.
Easy to work with, after hour service was critical for me, responsive and courteous