Plate reader never works and they have to manually enter it in which usually gives me the wrong wash. This is supposed to be quick, convenient and automatic but it is anything but. Nice people but nice doesn’t mean effective.
Staff is always super helpful. I got a new car and needed to update my plate for the membership, the guys took care of it no problem with zero hassle. AJ was happy to talk off-roaring with me while I waited and discussed my new truck. Great place. Great staff. Great prices. Absolutely recommend!
First time using Super Star, it was great! Reminded me of the car wash back home... Vacuum worked easily, got all the dog hair out of my mats! All the accessories they offer make it less of a PITA to clean your car thoroughly & in half the time, presumably!
I was having problems with the card reader and Rudy came to help me with it, he was very informative and polite, I would definitely come here again
Clean, friendly, reasonably priced, free vacuums. Easy to follow drive through. Great wash.
I LOVE THIS PLACE With a manager spencers quality leader ship and outstanding customer service as well as the lot attendants John and Zax This is the only car wash to go to in town well done gentlemen thank you so much I hope you guys have a great day you guys just made my day so much better and my car so much cleaner thank you for reliable service an excellent customer care
This car wash tunnel does an awesome job and is very quick. After youre through the tunnel, free vacuuming and free wipe down towels are provided under shaded areas. My favorite part is the compressed air that is also free. It gets even the dirt from the smallest of spaces!
Jon at xbt was super helpful, and super friendly. He has super fresh shoes
GREAT CUSTOMER SERVICE is hard to come by these days…but the people working at this car wash are always smiling, friendly, professional and attentive. You can tell that this isn’t “just a job” to them. They take pride in their work and it shows. The car wash does a wonderful job each time I’ve gone through the wash, the vacuum pressures and air always works great and the place is always stocked with courtesy towels and very clean. The music selection is great, they play a variety to cater to everyone’s liking and they go above and beyond here. The customers are always courteous of others and don’t blast their own music and everyone just gets along well here. I’ve watched how management treats the employees and all I can say is “excellence”. Their prices are reasonable. Yeah sure u may be able to find cheaper but like the old saying goes “you get what you pay for”.If you’re looking to find a car wash that will not just meet but exceed your expectations, this is the place for you!
This car wash is the best car wash and is definitely my go to. I will not go to any other place. I always have the best experience here. The staff is friendly, there is free vacuums, and free car mat cleaner. It leaves your car looking spotless.
I had problems with my tag, and Paiman helped me very good. Personally I would recommend you guys Thank you Paiman and Super Star Car Wash:)
Just wanna post on my last experience here a super star car wash it was too good not too my man AJ put a smile on my face had me laughing and feeling good. Great guy super friendly and that absolutely best customer service I’ve ever received. Give that man a raise aha.
This place is the vast car wash around. John is great and super helpful, great service (:
Hands down the greatest car wash Ive gone to since moving out here. They tried getting me to go to a different location because the package I got is their premium package and includes them doing all the work for me. I still prefer this place though.
Great customer service! Staff is super friendly and helpful. Manager Alex answered all my questions about memberships. Definitely will be coming back here!!!
I just took my truck here over the weekend and I must say I am very impressed. I always passed by this car wash on my way to Stabucks and this weekend I decided to give it a try. I got the top tier buy 1 get one special at the drive through self service kiosk and pulled up to the entrance. Immediately I was greeted by a friendly employee that gave Mr an air freshener and sanitizing cloth to wipe down surfaces. He sprayed my truck with bug spray and sent me on my way. The wash itself was pretty comprehensive, its one of the longer washes Ive been on but it included a ton of stuff like tire wax. They also have vacuums available as you exit left which I didnt use but they looked really clean. I will be coming back for sure!
💣 Bomb Car wash spot. Cars come out Gleaming. We fired our old spot quick. Highly recommend Super 🌟 Star
John at the wash machine was awesome make my day going better and make me laugh thanks guys.
One of the best car washes I’ve ever been too! They helped me out when my app wasn’t working love this place would totally recommend!!!
AJ has great customer service.very helpful. Loves the Navajo Nation…#Navajo nation….😄😄😄😄😄 he will def make your day
Love the car wash it looks the best, better then anyone I’ve been to in the valley, great friendly service definitely bringing all the trucks here
Super Star is the absolute best car wash ever! Ive had a membership for at least 3 years and love the service.
I didn’t have my debit card with me and i forgot and a kind sir named Spencer, who runs the location helped me today and was able to provide me service! Very kind worker! :)
AJ at the gate always has good customer service, I work at enterprise so I see him everyday outside in the heat, still with a good attitude and always in a positive mood. It’s always good seeing him at the gate!
Spencer on 83rd and Thunderbird is one of the nicest and caring employees I’ve met at any business. Really feels like he loves his job and helping other people. He’s helped a lot and I see him working 9/10 times when I go wash my car. He goes the lord extra mile. This store knows how to handle customers very well and they honor any word they say.
This location is the best one. !!! The day manager on Saturday was awesome... He helped me get my situation handled and was professional all the way through ... Very cool guy !!! I come everyday so thanks for being the best car wash service around... Seanna Devereaux
I loves this car wash! my car was so clean! Lorraine helped me so much thanks!
By far best car was experienced I’ve ever had! I’ve been a customer for the past year and hands down the best
Great car wash. Really gets the car clean. Good employees that are respectful and friendly. So far, weve experienced good blow hoses and vacuums. Weve been there a lot. We only got a vacuum with bad suction once.
I always ALWAYS come here, almost everyday since I have the monthly pass😅😭 every worker is literally the nicest person, especially Spencer! He is always there and he always has a smile on his face and is so helpful!! The wash itself is great and I love the free vacuums and towels to wipe down inside.😇
Gab I believe was his name but nice guy made me smile great service 😄. Thank you.
Excellent customer service! Ali was very nice and helpfull, the car wash was very clean! I will come again!
I love this car wash. Can’t beat the quality of the wash to my truck.
AJ is the coolest car wash guy, i usually bring my Mitsubishi in to clean and vacuum. But as was needed a vacuum of a rental car, AJ came through Ill keep going to this location its the best
This five star review is based on Spencers service alone. He always greets everyone with a smile goes above and beyond. Ive been to over eight Superstar car Wash locations and he is by far the kindest and most assertive. You have a valuable asset in Spencer please treat him accordingly.
This super Star Car Wash Express just opened on March 2nd. They are offering free car washes is introductory value. And for $5 you can get any unlimited wash for 2 months. This is a great deal so I took him up on that. The friendliest of the staff its first rate. Everything from the check in to check out is high tech! By the way i have never seen so many vacuums?
AJ helped me! Very personable yet professional. Upbeat and happy cheered me up and made my day!
The Super Star car wash does an above average wash with a subpar dry at some of the locations. I will also be glad when the license plate readers are available at all locations. I dont enjoy having to wait on an employee to receive a car wash on my monthly pass.
The whole staff was nice and John is an amazing worker he made me smile
Literally the worst possible place to wash your car unless you love listening to other customer’s loud music. The management couldn’t care less about keeping the peace. Other companies like this have signs all around about keeping music low, but not this place. Thanks for being a detriment to the neighborhood.
AJ and the crew always keep my coming back with the awesome customer service. My favorite location with the best staff!!
AJ IS THE MANNNN COOLEST DUDE THERE AND KNOWS HOW TO COMMUNICATE WITH HIS CUSTOMERS
Great car wash, close to home, super friendly employees, AJ is very helpful and has helped me several times now with going through the wash because I don’t have a barcode sticker on my truck.
AJ at the gate made me smile!Had a great conversation with him today before getting my car wash, definitely improved my morning!
No freaking scratches. Thank goodness. For real. Brand new facility.
Wasnt sure if my express pass was valid so AJ at the gate was super helpful getting me squared away. Great interactions and customer service makes all the difference for a business!
This carwash is amazing! The people are friendly and the environment is clean!! Come 3times a week!!
Great car wash! Outstanding customer service! Danny and Spencer were very helpful!
Love the service ! AJ at the gate made me smile, Ill keep coming back !
Thank you the manager was very helpfulwith selecting the right service for my BMW
Great service at this location . rudy and Jimmie was awesome . this car wash was clean and professional .
Aj has great enthusiasm! Love is attitude every time . If I’m having a bad day I’ll get my car washed and some comedy from AJ. This place is truly lucky to have that guy employed there. I’ve never met someone so upbeat in the sun haha. I’ll gladly drive out of my way to get a wash from this place just to bs with AJ.
Went for a car wash and was really satisfied with my experience and the employees are awesome
Be sure to ask for, Corey! The Manager is legit. Hooked this Navy Sailor up and then some. Very good to the military and its vehicles.This place is fantastic service and they have everything needed and more, for a reasonable price, to make your car look gorgeous. Inside and out!.. unlike my body and soul which has been ravaged by a life of health issues, fueled by self-pity, Starbucks, and lack of exercise. See photos for more details! 🤓😉
I havent used a self serve car wash, always going to full serve. Super Star, of course. Since I moved to Phoenix in 2000. But because of Covid, I didnt want anyone in my car. I kinda washed/vacuumed it in the garage a lot and it stayed nice. Then I moved to a place with no garage and no good hose access. My poor car turned disgusting but I am still not ready for full serve. I went to this location and had no clue about what to do. Luckily I met Tone who came right over to help me. I had a great experience! Everything I needed was supplied as people mention in the other reviews. I am about to go back - my car will thank me. And I thank Tone!
An older bald guy at the entrance of the wash yelled at my mom and I saying we needed to have the car in neutral because it wasn’t letting us go forward in the wash. We double checked and it WAS in neutral, we said we did and he responded rudely with “no you don’t” in which I repeated for the 3rd time yes we did and he said well you must have your emergency brake on (her car does not have an emergency brake nor would we put an emergency brake on in the car wash) and he responded rudely with “oh, wow”. So unprofessional and rude. This was our first experience their and definitely our last.
AJ the new guy is seriously a sweetheart and friendly ! I love getting my truck and Jeep washed here.
This location is always quick and professional every time I visit. Spencer helped me out on my last visit and was super helpful and professional. Due to Spencer offering amazing customer service, I recommend this location to everyone!
AJ was very friendly super nice made my experience way better made my day
Fantastic!The Manager was Very helpful and Nice they are very clean and neat I recommend them!!!
Best quality of the wash and all the employees were nice and hard working. Ali helped me a lot with my car to get better deals and wash. Thank you Super Star Car Wash
This location is amazing and spencer is the best! Honestly this is the best wash place and they have air to help blow out your car and towels! I have had other car wash memberships and this place is by far the best! 10/10
AJ was awesome to work with and Spencer is always very helpful. Btw aj likes tacos.
AJ at the gate made me smile and he loves tortillas and so do I! Viva Mexico 🙌🏻
They have amazing customer service! A worker there named Ali was very professional and helpful when we had a few questions.
The employees are very professional, helpful, and they work with integrity. I will continue to remain a loyal customer.
Real friendly service right down the street from my home. Don helped me out with getting the unlimited package. Much appreciated
AJ loves Tamales, but honestly I dont 🤣
The guys here are so helpful and friendly. I like that I can go through more than once if needed, and the vacuums are clean and work well. I like the disposable rag for the dirtier jobs like tires and door jambs, and the microfiber towels for spot cleaning seats and the rest of the interior. Nonoverflowing lined trash cans are very tidy and helpful. Air gun blows water off the side mirrors and windshield. Also, theres a mat cleaner that works fairly well (sometimes I use it, sometimes I dont), and a sink to give your hands a quick rub & rinse at the end. Really everything you need for a decent price, and nice guys running it. Five stars!!
AJ at the drive thru was very helpful and took care of us with a smile
I love this location always so fast and friendly, Ive had a membership for a year with this location and the employees are always so nice and help full.Everytime I need anything they are right there to help me.Thank you to all the management and employs thank you
Danny was a BIG help, and Spencer is very kind and professional. Simply Awesome!
Low pressure vacuums make not a good suck job. The blue towels? Yeah...those were bone dry. There werent hardly any clean ones. But the hopper with the dirty towels were full to the top. Cmon SuperStar, dont turn into a CleanFreak. I expected better from yall.
AJ was the nicest! & he said he loved my car 🥰
Aj at the gate was very helpful and the car wash is fast and they do a good job
Louie provided excellent customer service to us. We were stuck on the kiosk, and Louie was prompt professional.
Started off w wash. Started to vacuum. Seen all bird do still on & not off. Spoke to mgr. Told me to go thru again. Unfortunately never came off-. Gave me another carwash to come thu. Hopefully next time for 3rd trip works....
The only car wash I use! Got a new car and Spencer helped me out getting it super clean! Definitely getting the monthly pass!
I like classic Nintendo and AJ does too. He is extremely professional with superior customer service skills
Super great and a wonderful staff
Don provided excellent customer service today! I truly appreciate all his help when I was having issues purchasing a car wash😊
I came to superstar car wash on Thunderbird by accident and let me tell you, it was the greatest accident that has ever happened. I will always go to this car wash because of the great customer service I received by Spenser and crew and the wash left my car immaculate! You can’t beat their deals and as everyone knows how much greater of an experience one can have by the people who work there. Great Place!!
Love my unlimited car Washes!
Aj at the gate has the best Customer service and The greatest attitude
Awesome. Use to live in Surprise so it was great when there is a supa star right up the street! Bryce was very helpful. Thank you
$10.00 Wash Didnt remove bugs from window and front of car as they claimed it would. Everything else was okay.
Cannot use my unlimited car was membership because I have temporary license plates.
Great wash on my car and friendly faces thank you Super Star Car Wash especially two mangers Named Spencer and Ali.
Really nice clean. They keep their equipment clean and running well. Best car wash in Phoenix. Get the monthly deal. Well worth it. I take my vehicle in at least 2 times a week.
(Young FM) I went there to vacuum my car Thursday, January 21st, 2021 around 5:30pm or so. I didn’t end up going through the car wash because my back window doesn’t go up. One of the workers (Gabriel) was very nice and respectful to me. I was all alone and we would come back and fourth to check to see if I was going okay.
AJ welcomed me like a Big shot 😁