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Meineke Car Care Center
13546 N 83rd Ave, Peoria, AZ 85381, United States
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Meineke Car Care Center

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ka
Review №1

Return Customer for over 2 years. They have done oil changes and mechanic work on our vehicles. Love them, fast, honest and friendly. I recommend this location to everyone I know.

Al
Review №2

Best experience I have ever had getting my cars oil changed. It was a woman at the desk, wish I would have got her name. Which as a women is refreshing not dealing with being over charged or feeling like the men are taking advantage of your money “because you know nothing about cars.” I was in and out in 20 minutes. Highly recommend. Was straight to the point in and out so I could get on with me day!

Em
Review №3

The service was really quick. They called to ask if I wanted my cabin filter replaced while they were changing my oil, which I appreciate them looking at. Ill definitely be using them again.

He
Review №4

I booked my appointment online and the ladies there were very personable and on time. They had my oil change done quickly and I will go back there again.

Ni
Review №5

An old car of mine had a few issues and I needed to get it running again. Everyone was very communicative, calling me with updates and letting me know where in the processes of repair they were. Very happy with how smoothly everything went and was taken care of.

Ne
Review №6

Adriana is the absolute best. I would highly recommend this Meineke. Great service every time.

Ro
Review №7

Great service! Travis was very friendly and helpful! I would recommend this Meineke location!

Lu
Review №8

Great service, knowledgeable technician and price was worth the quality work.

Sa
Review №9

Adriana was amazing. She was thorough, friendly, professional, and best of all honest. I would recommend their facility to anyone who appreciates quality over quantity. Thank you Adriana!

In
Review №10

Was quoted 30 for oil change but was really 41 but still good service

Mi
Review №11

Highest quality of service with the friendliest staff. My oil change was done quickly and they always answer my questions honestly! Highly recommend this location.

Sa
Review №12

Always great service at a fair price!

Ch
Review №13

I was politely greeted when I walked through the door. I was in and out within 25 to 40 mins (not exactly sure how long; lost track of time). I think my oil change was done in a timely manner for walking in on a Friday afternoon. Ill be back for sure!

Jo
Review №14

Went for oil change and radiator flush. Accommodated early drop off.

Je
Review №15

Great service and very friendly employees!

St
Review №16

Great place. In and out. The girls are always quick. They always do a check for other parts and noticed I was missing a brace which I had forgotten about 6 months earlier. Thanks 😁

Le
Review №17

These girls are rock stars when it comes to cars! Always professional and always on time! Been going here for years and would highly recommend this location.

Gi
Review №18

Dwight was VERY helpful and they got my oil changed in time for my trip for a family funeral.

Ki
Review №19

Needed a new Meineke location as the previous one I had been using was sold to someone else & the new owners were not working in my best interest. This location was unfortunately not much better. I will continue to look for a Meineke dealer that wants my business & won’t tell me things just to make a buck.

Ma
Review №20

I strolled in here last minute one day because my brakes were making a lot of noise suddenly. I had gotten them checked at least three times in the last year at my favorite place, who apparently didnt really check them. I also had a receipt from Nissan claiming they were good at 8 MM just a few months prior. My brake pads were like an uneven slice of cheese, literally metal grinding on a metal with chunks of metal missing. My rotors were pretty bad too. The lady there took me in right away, had a diagnosis within minutes and was straight to the point which I like. They seemed pretty knowledgeable. They may have been about 50 bucks more than places like Firestone even with coupon, but I think I got much better honesty, quality and service. Was in and out of there in under 2 hours.

GA
Review №21

Made appointment, Upon arrival they took car in immediately and went to work. Price was Better than shop a few blocks away that takes walk-ins. Work was professional and thorough !

Re
Review №22

Continued to try to upsale to me, as they assured me all work had to be done that day. Repeatedly told them, I would schedule work for next month. After bulling me into spending another $200+, under the premise of a deal, only available that day... When I went in to pay, the price went up even more, rediculas! I paid pretty much the original price. Wont get my business again! GO TO WILHELM, A+++ service! Great prices, you pay what they quote you over the phone, ALWAYS! Shouldve listen to my wife, its were she always takes my car!!!!!! Meineke = less than standard service and dealer prices (and we know how those are!!). Not worth it go elsewhere!!!

Ry
Review №23

I generally buy and maintain older vehicles. I was looking for a shop I could trust to give my business to for many years to come and keep my vehicles in good working condition. This shop charged over$500 for front brakes and rotors ($60 in parts) and kept pushing to charge more to replace parts that were newly installed 4 months ago. They displayed a lack of knowledge and competence in their questions and suggestions. I will be sure to steer my employees and patients well clear of any Meineke Car Care Center.

fr
Review №24

Was not able to do alignment that what I had a appointment. Not good will not go back

Ma
Review №25

I called at the last minute they got me in and my air is blowing freezing air. Thank you

Mi
Review №26

AWESOME SHOP 2 PRETTY LADIES CHANGED MY OIL EXPLAIN EVERYTHING AND ANSWERED ALL MY QUESTIONS. PRICE WAS EXTREMELY REASONABLE. WONT GO ANYWHERE ELSE

Jo
Review №27

FRAUD ALERT! STAY AWAY!Brought my company vehicle in to this location to have 4 tires changed. After several hours of waiting in the lobby I was approached by Michaela (manager/owner?) who proceeded to tell me that the reason it was taking so long was because I was missing a tire pressure sensor. Im in the automotive industry and the vehicle was new and had never had the tires changed before. It was VERY clear they broke the sensor when removing the tire from the rim but instead of just owning up to it, they chose to lie to my face. They literally expected me to believe that a tire pressure sensor was just missing from when the car was built. I questioned her about it and she continued to lie to me telling me it just wasnt there and they refused to replace it. I left with a tire pressure light on due to the sensor they broke and had to file a claim with my company to have the vehicle fixed properly.Stuff happens, I get it, but when you lie to your customers in an industry like this, its a clear indication you dont care about your customers. If theyre willing to lie about a $70 sensor, think what theyll lie about in regards to your vehicles needs?! YOUVE BEEN WARNED!

Ke
Review №28

I’ve gone to them many times they do a great job and are fair and trustworthy!

El
Review №29

Prompt and professional service. The staff was knowledgeable and courteous. I was able to use a discount coupon and my car was ready in record time. I was extremely pleased. Elva Gallegos

Sa
Review №30

This Meineke location has awesome staff that repeatedly help me with all my car needs. A previous repair shop couldn’t figure out what was wrong with my car, but as soon as Ana saw my car, she gave me a thorough oil change and immediately recognized that my car a bad secondary air injection system and saved me a headache. Highly recommend!

Vi
Review №31

2021 is a much needed change and what a great way to start...literally super fast and very professional and they helped me with a coupon for the best price.. thank uuuu.. 🤓

De
Review №32

I receive email vouchers from meineke regularly since i have taken many of our cars there over the years. The voucher was for a $17.95 oil change. Says click here to book. I did that. Twice they have refused to honor the voucher. Something about because they topped off the fluids which the voucher says nothing about. I booked the oil change and no one ever asked about topping off anything! Anyway since they then charged over $40 for my $17.95 oil change, we wint be back! And we will make sure anyone we know knows about their new tactic. While they are never cordial or even just nice, she made sure she said have a nice day every so sarcastically when i left. Shes never even thanked for the business let alone said have a nice day! This is twice now just in the last month that they played this game! Never again!

sa
Review №33

Really good place and also very fast efficient

Da
Review №34

Awesome service as usual. In and out fast. Professional and friendly.

Cr
Review №35

I would like to give a 1 star review but I’m considering the actual work done to my car, which was an oil change. That was done fine. However, I wasn’t too happy about the scheduling of my appointment and pricing. Online, the option to schedule an oil change has misleading times and no prices listed. In addition, there were advertised coupons that I could not use or choose. When I called to confirm pricing I was told a basic oil change would be $24.99. When I walked out the door to pay, I paid a grand total of $46. Not too happy.

S
Review №36

Had my spark plugs and oil changed. John was very helpful when I called. The service was done quicker than expected. However, the two days later I had to go back because they didnt refill all of the fluids that is included with an oil change.

Al
Review №37

Replaced front rotors and brake pads. Called me back and said how much the cost would be plus tax. I agreed to have the work done. On the receipt, there was a $30.00 fee for shop supplies. It would have been courteous if this extra $30.00 was brought to my attention when they called me back. Don’t think I’ll be bringing my vehicle back here again.

Ka
Review №38

This is a progressive and professional car care business. The women that serviced my car made me feel welcomed, and that my car was in good, honest hands. I got a fair price and left assured that they went above and beyond in their service. I will be returning and recommending my friends to support this business.

De
Review №39

Meineke Care Care have always been professional, courteous & try to answer any questions concerning my car that I may asked. There service rates are reasonable & they would try to work with you in making payments. They are very transparent of explaining problems & whats needed for my car. Thus far I get excellent service.

Be
Review №40

Im always on time and I respect an establishment that does the sameI loved that women were upfront, incharge and knowledgeable. I recommend other women used this center for your car needs. I was so impressed that I set up a future appointmemt to have some additional work done. This will be my new car care location.

An
Review №41

Amazing Service, quick and great price.

Ma
Review №42

I like that it is a woman run operation. They do a great job. The waiting room needs some updating though.

Su
Review №43

Me and my mother know very little about cars... we got my moms oil changed and they told us our brakes were looking bad and we would need new ones... she gave us a paper with prices if we got our brakes done it came out to 700 bucks so me and my mom went to another mechanic just to be told they were fine... don’t let them take advantage of you here would not recommend at all

Ba
Review №44

I dont come to this Meineke (83rd & TBird) just because its run by women. I come here because they are ALWAYS straight with me & I am never pressured into services I cant afford. They make recommendations, make sure that I know what needs to be done sooner rather than later. I first used this Meineke in 04 for transmission repair & wouldnt hesitate to recommend this store to anyone looking for reliable car repair

Tr
Review №45

They got me in the next day for an oil change and I was out quickly!!! Price was what I was quoted on the phone!! Great ladies!!!

Es
Review №46

Great spot for oil changes and quick service. Prices are pretty fair. The girls here are great. They know what they’re doing, and still sweet. Thank you!

fe
Review №47

On time, very efficient, THANKS !

C
Review №48

It has a couple female mechanics which I found refreshing. I got an honest assessment of my vehicle unlike Larry Miller Hyundai. I appreciated the mechanic letting me know other issues that the dealership clearly ignored. She then offered to inspect the issue I wasnt even bringing my car in for initially. It appears to be an establishment of integrity and honestly. I would definitely return!

Sh
Review №49

Love the fact that this place seems to be run by all women! But most importantly, they were super quick, friendly and seemed to be very honest. I have already recommended them to a few of my friends!

gr
Review №50

Great place this is where I will take all my cars from now on.

Ja
Review №51

Good Service

Ch
Review №52

Went to this location this morning on 83rd Ave and after getting a brake inspection they told me all 4 pads needed to be changed which I already knew. But I also knew it needed rotors and hardware but they didn’t mention rotors until I pressed them. They then quoted me $100 more than what another shop did who was more thorough and transparent. So I declined the service over the phone and went to pick up my car and that’s when it got worse.When I arrived my car was sitting in the parking lot with all 4 windows rolled down. My car like most people’s cars contain valuables inside. When I made my concerns known to the lady in front she blew me off saying that it’s hot and it’s normal practice to leave the windows rolled down and there are cameras in the parking lot! Well what does being hot have to do with leaving the windows down on a parked car? Further more, cameras don’t stop people from stealing things in plain view and given easy opportunity. I own and operate a security company, but that should be common sense! After getting a attitude with the woman who at the counter I talked to the manager and she had the same attitude and lack of concern. I would NOT RECOMMEND this establishment. This is the closest shop to my house but I will never go back there for any reason!

Ch
Review №53

Went here for a quick brake check and for quote. Thought it was the back brake but ended up being the front! They explained how and why. Then asked if I had the brakes to bring the prices lower to help me out. Super thoughtful of them that I went right ahead with a brake flush as well. Within a hour and half they had it all changed out. Paid about 210 for everything. Wasnt bad, was hella fast, they did EVERYTHING they said they were going to do. I left happy and I know you will too.

Sl
Review №54

Staff was friendly but my car started leaking oil after an oil change. They were nice enough to inspect the car after and found that one of the seals was missing and asked me to bring my car back in if I had any problems. First experience with an oil leak like that. Figured I would try meineke since it was closer to where I live, but going to stick with the dealership instead.

A.
Review №55

Great and fast service. Easy to make an appointment on-line. Service began at the appointed time. In and out in ten minutes!

Jo
Review №56

They were very professional, very friendly and fast.

Fr
Review №57

Great value, time waiting very minimal, they let you know what needs to be done on the car, they don’t pressure you into any repairs, told them to please check my brake pads, and they said they were great😬shape, that’s trust and I love that I don’t have to worry about being taken advantage of! Thanks guys👍

Ca
Review №58

After waiting around for 3.5 hours for a place down the street to do my oil change, I called Meineke and they were incredibly sweet, patient, and efficient! We were in and out in 20 minutes. This place saved my butt! I was having an absolutely terrible morning and waiting around with a toddler is never a stress free task. Their prices were cheaper then anywhere else Ive gone, they never tried/pushed any additional car maintenance/repair sales on me, and they work on BMWs (which is difficult to find someone who does as it is). I cant thank you guys enough for putting an end to a miserable/stressful morning! Thank you!

La
Review №59

Great and fast service! Professional crew and they had me on my way in no time. Will definitely go back again!

A
Review №60

I was hurrying and hustling to get here for oil change. But they are already closed earlier. They were not supposed to be closed by 5:15 PM after my arrival. What a waste of my time for driving for nothing!

Je
Review №61

Had an amazing experience with Lyn and the people at this Meineke. They were very up front and honest with me and ended up having me hundreds of dollars. I cant say enough about the integrity of this place and its employees. They will continue to get my business.

Jo
Review №62

I have used this location for many years and only used them for my last 2 trucks, the employees are so fast and friendly, all work performed is quickly but accurate, have never had to return because of something not done or done correctly.I highly recommend this business, especially the 83rd ave location.

Ti
Review №63

They place is an awesome auto shop! Looks like they are very informative car work, and provide quality work, which is hard to find nowadays. I always get my oil changes with Meineke and got my drivers door repaired. Looks like brand new! THANK YOU SO MUCH!

Li
Review №64

Always friendly and helpful here! Lightning quick too! I go here for my maintenance car needs!

Ja
Review №65

These people are amazing! I used to go to a location near my house. Its always been about an hour wait... I started bringing my laptop! Went to this location and was out the door in under 15 minutes! To the two women running this location, I was too surprised at the efficiency to get youre names but you two are awesome and youve got a customer for life!

cr
Review №66

They are fast and always good. The only place that I go for my oil changes.

Al
Review №67

They got me in and out fast and they always do a great job . I trust them to do their best every time I need work done on my car.

Ke
Review №68

Best place in town. Love the staff and the way they treat my vehicle each time I go in. In and out in no time. Only place I trust with my vehicles. Thanks for all my car services you all have provided. Yall are very much appreciated.

Ma
Review №69

I went in for an oil change and during the inspection was told that my back brakes were almost metal on metal and that I needed to get them done right away. Sceptical (as I was not hearing any squeaking or feeling as if my brakes were off) I decided to wait and get another opinion. I went to a second shop and had them do a brake inspection and the second shop had told me that I still had 6mm left on my brake pads. Im glad I trusted my instincts and didnt let them take advantage of me.

Ja
Review №70

I just recently moved from Illnois to Arizona. I was going to get oil change done for my Kia Soul. The service took forever i left because of how the owner John was yelling and cursing at his techs. I felt that was very inappropriate and need to be addressed. You should never curse at your tech when there are customers present. I was shocked; i got my keys and left went to kia around the block to get my oil change.

Er
Review №71

Fast and reliable service. Friendly staff.

St
Review №72

Brought my car here to fix a damaged door, they did an absolutely outstanding job!!! It looks as good as new. They really make sure to take care of you, and make you feel comfortable and give you constant updates on your vehicle. I appreciate these guys! I use them for all of my car needs little or big. Special thanks to al for all his hard work!! I would recommend this location to anyone

Li
Review №73

I never do reviews, mostly due to my busy lifestyle. However, when you make my mother uncomfortable and cry, I feel something needs to be addressed! My mother is 62 years old, and tends to be a very trusting individual. She decided to try your place for a simple oil change. During the process your company attempted to sell her a bunch of items. My mother described the man as an older man, bald head, and raspy voice. Unfortunately, she did not remember his name. She felt like she was being pressured to buy, and this man was very angry towards the end as well.Last week, we had a second opinion done, and according to the guys at Larry Miller Toyota everything looks great!I am sad to hear this, as all my friends have told me to stay away from dealers over the years. However, maybe we all have

to
Review №74

The office person was not wearing a mask during a pandemic

Ja
Review №75

Always friendly willing to work with you and straight forward about your car. Weve been going here for years. Great people great place.

Br
Review №76

Really kind two girls when I was there. Theyre straight to the point and did not take advantage of me with services I dont need. Greatly priced. Was in and out for an oil change in 10 minutes. Im coming here for my services from now on.

Da
Review №77

Fast and efficient is what you want was in and out in 20 minutes let me know about my air filter being dirty told her I would take care of it myself and on my way a great experience when you win a simple oil change appreciate Meineke for all they do thank you

Da
Review №78

I went a oil change the staff very nice and quick but was disappointed that they did not check any other fluids tires all they want to do is to tell me that my air filters need to be replaced and what was wrong with my car

Na
Review №79

Been using this place for years! Always get coupons in the mail which is great because they offer many great specials and deals. I can always count on this team to be honest and I always trust them with my car needs

Jo
Review №80

Service was fast, and staff on site was friendly and helpful! Would recommend this location!

E
Review №81

THEY ARE AWSOME, TOLD HER MY SITUATION AND GOT IT DONE RIGHT AWAY.THANKS LADIES😀👍

Th
Review №82

Good price for a oil change fast service good customer service

St
Review №83

I always have nothing but good experiences at this meineke! I come here for all my car needs whether theyre big or little and they always accommodate to my needs. Awesome staff! Very hard working and reliable.

Bo
Review №84

Great Mom & Pop Service center. If you hate Dealerships and enjoy Honest estimates; Quality work; Reasonable time away from your vehicle and A flexible timeframe working around Your schedule THEN ask my 2 Engine Lights On Girls ‘Adrianna & McKenzie’ for their help. And tell them A GUST A recommended you. Finally save $$ around 15-20% less than those #%>€%#~ Dealerships

Do
Review №85

I have taken my cars, plural, several times. Each time I was told I had an internal oil filter and charged me $30.00 more. They wanted to charge me $600 for a tune-up, told me I needed new brakes for $300. I took my car for a second opinion, and there was absolutely nothing wrong with my car. This time, I took it to a different place for an oil change, I was told I was missing 3 screws, the oil filter was put in incorrectly, and was missing a gasket, I was lucky it didnt spew oil everywhere. Never again will I go here.

Bu
Review №86

Quick friendly and efficient. Great customer service!

la
Review №87

Very fast service and friendly staff..nice sized area to wait for my car to be finished..I will continue to come back

Sa
Review №88

This place is cool! Super friendly and honest staff. I was about to purchase something for my car, but they told me I do not need it. Got my bumper fixed and looks like brand new now! He even did some paint on my car, which I was not expecting.

ri
Review №89

Went in to this Meineke thinking that I could get an oil change on a pre-paid card. The young woman behind the counter was absolutely the rudest person I have confronted since my last bar room squabble. Her last words were, you need to leave, Ive already been too nice to you.Good luck with the outcome if you get service here.

Do
Review №90

So amazed at the the fantastic service. I will definitely be back!!

Sh
Review №91

Great location always reliable an very fast service, clean and nice looking waiting area too. They also are located in a very good spot. Best Meineke in AZ

Ma
Review №92

Always fast friendly service! Been taking care of my vehicles for years

Du
Review №93

Brought my everyday work van here that I have put lot of moneys into. They did a great job and made sure it was done in one day, they are quick and work very hard to make sure u are happy and satisfied. Recommend this location to everyone

Me
Review №94

The two women that attend me where fast & great customer service.

Em
Review №95

BEWARE!! This location is a joke. I took my car in for an uber inspection and oil change. They look for anything to be wrong with your car. They told me I needed a new air filter, so I had them do it right then, then they said I needed $1200 of work done. So I took my car into the dealership to get a second opinion and they said nothing was wrong with it. I appreciate your associate, Adrianna, wasting my time and proving all the car shop stereotypes. Taking advantage of a female who brings a car in and trying to get the most money out of them. Seems like a normal business practice at this location. This was completely unnecessary! Maybe Meineke should teach their associates the difference between oil and armor all. This was my first and last time to Meineke. I suggest you go somewhere else to save time and money!

No
Review №96

I am very happy with the work. They are very professional. And can do there work on a timely matter. I will definitely refer.

Ca
Review №97

This is my usual location for regular oil changes and other services and has been for my last two cars. The service has always been fast, friendly and reliable and there are two women who are always there and give great service every time!

ri
Review №98

Your original message (6/25/2019 8:54:22 PM Central ST)I went to Meineke on Thunderbird Rd. in Peoria, AZ. for a oil change on my 2014 Mustang. They advertised a $19.95 basic oil change which brought me in. Upon arriving I decided to get the synthetic blend in which I was quoted a price of $34.95 plus more if the car needed additional oil. While waiting for the car to be done I was approached by a employee that told me my car calls for fully synthetic oil which would be a $69.95 charge. I reluctantly agreed as I did not want to put in the wrong oil. When the car was finished they handed me a bill for for $137 which they did reduce to $119 after being stunned and complaining how ridiculous that price was for a oil change. I went to the Ford dealer in Glendale Az. afterwards and found out the car does not require fully synthetic oil and that they use semi-synthetic oil for the oil changes on my car. On top of that I could of had a complete oil and filter change done at the dealership for $49.95 which is less than 1/2 the price that Meineke charged me. I felt very deceived that Meineke was not up front with the total pricing. I went to Meineke to save money on a oil change as dealers are usually higher in price than most other independent car shops. Was I ever wrong. Needless to say I will never return to Meineke for any services or recommend them to anyone. I have never dealt with any shop that does not give you a upfront price for a simple oil change in my 50 years of automobile ownership. Sincerely, MitchCompany reply (6/29/2019 6:24:03 PM Central ST)Dear MitchThank you for contacting us at Meineke where our goal is to provide our customers with friendly, reliable and trustworthy service. We do sincerely apologize that your experience at our center did not meet these expectations and thank you for taking the time to alert us of your concerns. We take feedback of this nature very seriously and will be addressing this with the location that you visited. It is our hope that you will give us another opportunity to provide you with fantastic service in the future.Sincerely,Meineke Corporate

Jo
Review №99

Got my oil changed fine, but they didnt look to see or tell me my battery cables went to hell.

St
Review №100

Went in not knowing what was going on with my car. Did a diagnostic and explained everything to me; the manager even showed me on my car exactly what was wrong. Great customer service! Ill be referring this place to everyone I know. Thanks for all your help.

Information
15 Photos
100 Comments
4 Rating
  • Address:13546 N 83rd Ave, Peoria, AZ 85381, United States
  • Site:https://meineke.com/locations/az/peoria-1593/
  • Phone:+1 623-432-9460
Categories
  • Auto repair shop
  • Auto radiator repair service
  • Auto tune up service
  • Brake shop
  • Car battery store
  • Car repair and maintenance
  • Mechanic
  • Muffler shop
  • Oil change service
  • Tire shop
Working hours
  • Monday:7:30am–6pm
  • Tuesday:7:30am–6pm
  • Wednesday:7:30am–6pm
  • Thursday:7:30am–6pm
  • Friday:7:30am–4pm
  • Saturday:Closed
  • Sunday:7:30am–6pm
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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