Great service, priced a little high but great service

The licenses don’t match the manicurist!!! These are some of the most lying, cheating, unprofessional Asians ever. They perform services you don’t ask for, they over charge you for horrible work. The owner is rude, always late, and talks about the customers behind they back!!! Lastly, she is using hair bonding glue on eyelashes-yuck! Definitely not relaxing at all!!!

I went on the advice of a dear friend, I was with my best friend and her 2 sons 10, and 11, we were told it would be an hour and the wait area was full moms and kids, we stated we would be back and when we returned and told them what we wanted we were told to leave the kids in the car No Children were allowed., my friend stated she does not leave kids in the car and customers with children just left., while this going on 3 more people walked in behind us, one of the girls came up to take one of us when she was told to take one of the ladies behind us because we had kids and we wouldnt leave them in the car. Now mind you as we were going in the second time 3ladies with small children came out with all their nails done and they were the same ones that were in the waiting area. This place was RUDE, Dirty, and none of the employees wore masks. Do not give this place the time of day or your money

The customer service is pleasant. My nails are Beautiful!!!😍

Awesome place to get your done and phenomenal work is done to your nails

Best nail shop ever Mrs.Heather & Mr.David is my favorite

Be sure and ask HOW MUCH your nails are going to cost before sitting in that chair! I went in there today with my daughter to get an acrylic fill and fix a broken nail. When I asked how much it would be, I was told $45! I even brought my own regular OPI polish. I said, I dont need gel polish, just a regular fill with regular polish. They told me it didnt matter what kind of polish I chose, polish is an additional $15 dollars. SO...$25 for acrylic fill, $15 for polish, and $5 to fix my broken nail, or I could walk out of there with NO polish and save $15! Sorry, but that is B.S.! Save your $15.00 and just go elsewhere! Their work is not worth paying a pretty penny for! My daughter wanted a marble accent nail and she was not happy with the way it looked at all. Her nails were suppose to be coffin shaped but she rushed through it and some of her nails where thicker at the tip then others and uneven. My daughter has always tipped whoever did them 25%. They knew who she was, so you would think Kim would have spent a little more time on her nails to make them look good. The place is going downhill. They used to take more pride in their work and they used to not charge $15.00 for polish on an artificial nail service! Go somewhere else!

Nail tech got impatient helping choose colors

Love love love them!!! My girl Tammy is amazing and always smiling. Heather and David are amazing with the nail design.

I had a horrible experience getting false lashes here. They didn’t use the right glue to apply lashes. I had to pay more money to have someone else to take them off. They were basically super glued on. I’m honestly lucky they itched SO SO bad which prompted me to get them removed thinking they just weren’t for me. The person who removed the lashes said if I had left them on for a week all my real lashes would of came out. I’m getting married next week....could you imagine if that had happened. Whatever you do don’t get you lashes done here. I promise you’ll regret it.

Every technician was hands on and so charming. My nails are beyond perfect, they treated myself and my neice like we were princesses and same for another mother and daughter who came in. They listened to every detail, and perfected the look. Its very clean and quiet. I got both a pedicure and a full set and am in love with both.

I received a mani pedi there and the guy who did the pedi was great but the other guy who did my nails cut my fingers repeadtly with the electric buffer thing. I didnt realize how bad it was until i left. I dont think i should have open wounds on several nails after getting them done.I also question hygenic practices because even after i recieved the cuts my fingers were being repeatedly dipped into the the different powders, and had some kind of mineral polish (with a reusable brush) applied directly to the cuts.I asked several people and they said the cuts are NOT normal.The nails, hands and feet, color turned out good i just dont appereciate all the cuts left on my fingers.

This is my second time and I Love it.

This people are not professional I went there with my 2 boys that are 11 and 10 and they told me we don’t provide service with kids when I was coming in another lady came out of there with 5 kids don’t give your business to this people not professional at all.

Very nice people

I love this place. Professional and friendly

Love this they do awsome job

I love everything about the owner. She is so sweet and she takes her time with your nails . Everybody knows me in the salon ❤️❤️❤️ and ever one of them gives 100% in everything they do! One of the best salons in Pensacola, Fl!

Got. Full set of nails, only issue is they dont have enough people working so we have to sit and wait for awhile..

This is my favorite nail shop

Lady was very rude at desk and the job was subpar and to top it off I went with my husband and they wouldn’t service him because they said ‘no men do men’s feet’ and said he had to wait until after two other women’s feet were done before they could do his despite us being there first.

So, as far as the nails looking... they looked awesome... didn’t last long though. After less than a week I had 3 pop off (whole nail). I also got my lashes done as well, I did the individual lashes. However, so much glue was applied to them that they were anchored on for 4 weeks and not a single one budged. Normally that would be great, but it started to rip my skin on my right eye, I couldn’t even touch my eyes by week 4 and when they finally started to come off, they took ALL of my natural lashes with me and removed like a strip of lashes. I will not return again.

Enjoyed the pedicure and manicure

I came out of town and needed nail repair. The nail tech was rude and didnt want to help because I hadnt gitten my nails done there. Wouldnt even let me see colors just kept saying they didnt have my color. Bellagio spa on bayou was so helpful and professional.Dont waste your time or money at nail envy.

The best nail place Ive been to so far. Their prices are a little high but let me tell you you get what you pay for. It is worth every penny, their attention to detail cannot be beat. My nails last easily the two weeks that they should if I do not mess with them. Heather, the owner, did things to my nails that no one else has ever done that made it so much better. She was also a pleasure to work with. She did exactly what I wanted, and I assure you that youre now my new nail salon and I will not be going anywhere else.

Love this place.... Clean, professional, polite. Kim does amazing nails!

Clean place, they practiced social distancing, face mask and they did a great job on my eyebrows and pedicure which together costs $55. Very pleasant experience.

I was really nervous to go here after seeing some reviews but I’m so glad I gave them a shot! I loved how many nails turned out and my tech (lewis/Luis?) was very friendly and did just an overall amazing job! I tried dip for the first time and they’ve lasted 3 weeks without a single chip. If you’re considering coming here, do it!!Also price was exactly what they initially said it would be!

Got a pedicure & gel polish today from Connor & he is AMAZING!!!! Very attentive to detail, & didnt make me feel bad for changing my mind about the color at the last minute!! =)

This is my absolute favorite nail shop. Friendly service they take their time and the nails and toes always look perfect my set last me up to 3weeks. Their worth the money.

I have known Ana for six years!!! She has always taken very good care me. She is like family and makes sure that she and her staff give you the best of services. She is the best eyebrow lady in all of Pensacola if not all of the south! As well as her facials and everything else that she is an Expert on! The best part is that she is affordable. Once you find her you never have to find another place!

They do great work. My acrylic nails don’t lift or have that ridge on the back. I have been to other places & after 2 days my nails get stuck in my hair! Not here. I am a very satisfied customer!

Ive only been here a few times and gotten my eyebrows waxed and they turned out great. My pedicure was done how I wanted. I was looking to do other things as well at this shop. The establishment is beautiful inside and clean.

This is my favorite nail shop it’s the best I’ve ever been to clean friendly service nails always beautiful and last I love heather and David 💛

This place it definitely the best in Pensacola

Charged me $40 for a gel fill!! When asked why it was so much she says because its ombre, mind you I have them cut very short and let Heather pick my colors so wouldnt you think she would say this would cost me a lot extra?? Ive been going to them faithfully but never again

I have been seeing Anna for 7 years and for all this time she has done an amazing job. I tried several other places for eyebrows waxing including the new places at the mall and nobody matches the excellent work that Anna performs. The salon that she owns is very clean and sanitize and more important is a professional and friendly atmosphere. I have taken several of my friends and they love it as well as me, I recommend to everyone.

They do great nails, but are very expensive. My advice is to get pricing upfront. The owner I guess (Heather) is fake and overzealous. She will pretend to be your best friend while adding sparkles and diamonds lol $5 up charge here, $10 up charge there and won’t even tell you. Before I knew it I was leaving with something I didn’t come for. I paid the $75 for a full set (which she says she gave me $10 off btw) and left and will never go back. I figure she thought I was a black lady getting nails with my tax money, when I get my nails done biweekly. Lost a good potential customer by stereotyping

This is the ONLY nail salon I will go to. I have followed Anna for 10 years and she is THE ONLY person I would let touch my eyebrows. She has such a passion for every client that enters her salon and it reflects in her staff and the overall vibe of the place. You will leave with shiny nails and pretty skin but your inner beauty will make you shine even brighter.So happy for you Anna and staff. Keep making people feel beautiful.

Nice & clear...friendly staff

I used to love going to this place when it was under the old owner. Ever since the business was sold to a new owner I’ve had nothing but problems. First off it is extremely unprofessional and most of the nail techs truly don’t care about the customers. Not only have I experienced it first hand, i’ve also heard other people experience the same thing. Would not recommend even wasting your money!

Horrible experience my nail set was 40 dollars they look so ugly Im very disappointed with the service I DONT RECOMMEND THIS NAIL SALON 😡😡😡

Done with this place!!

The staff are friendly and always do a top notch job of my nails

By far the best nail salon. Amazing nails and toes every time I go

Great atmosphere. Wonderful pedicure! Excellent staff! Clean

I love this place, nail technicians are on point. Every time Ive had my pedicure with them they all treat you like family and thats what I love so much about nail envy. Everyone are very professional 👍🏼👍🏼👍🏼👍🏼😍😍😍😍

Love it

Where do I begin, Ive frequent this location enough times to provide an honest review...Customer service is poor, manager strong arming customers into services they neither asked for or wanted..overpriced services for a fraction on the quality...my nails were disgustingly shaped. When I mentioned my concerns they were totally ignored. Now knowing that my business isnt valued Im NEVER to return . Do NOT Recommend

I love JoAnn she has been doing my nails for years. Nice and clean and very relaxing. If your tired of waiting all day to get your nails done try this shop out

I came here to get a basic pedicure! & They messed up my toes so badly!!! I asked them to change it &they charged me an extra $15! My two big toes werent filed properly & were crooked. My other 3 friends came and all of our toes were messed up. They were rushing didnt take their time. My baby cousin toe was clipped so far down you can see her meat!! Do not go here!!!!

Ive had my nails done here a couple of times and never had a problem, but my recent experience here was horrible. I spent $65 on my nails for gel and design. I had to end up getting my design redone at another nail salon for another $15. Then one of my nails already popped off 4 days after getting them done and I had to glue it back on. I still tipped $10 even if I wasnt completely satisfied with my nails but now I know not to do that.

AMAZING . Ask for Davis. He made my nails everything I wanted ❗

I go to this place because it is close to my house...but if there were more options I would probably go there. It depends on the tech you get on how your nails will come out, often times my nails are different shapes and lopsided. Also when I get a pedicure they dont do a very good job trimming around the nail, and like the manicure the toe nails are often different shapes. When it comes time to pay the total is never what you think its going to be...always more! I feel like they tac on mystery costs that they dont inform you about. The owner is very nice and so are some of the techs but they need to get all the techs the same training so they are consistant.

Had a new guy do my nails, he filed at the very end which made my acrylic rough all over. He asked if I wanted gel I said how much is it he tells me $20, was a decent price because it was just a fill not a full. Slide my card and Im charged $41 for a FILL! He said sorry for the misunderstanding and didnt offer to take any off even though he admitted he told me $20! Hope they enjoy that money because they will get NO MORE from me!

Nice

Both times I been here its been very fast, great work, very friendly ppl. Love the dip nails I dont lose the color, nails are stronger.

Anna is the amazing new owner and she has hired a team of very professional people. Ive been seeing Anna for about 10 years. Love her!

Went in today for a mani and shellac with pedicure. I usually pick perfect match product for both of my nails. Both manicurist did okay even though both had asked few times if I want to upgrade for deluxe pedicure & design. I get it, more sales for them. After my toes are done, they look nice and love the color but after my nails were done my colors doesnt match at all. Ive said something but they insisted that they do and pulled out the box with two bottles and talks in their language a lot little English only when theyre talking to me, only words I hear are they matchOkay, I get it its in the box but theyre not the same color. Its either the bottle was mistakenly put in a wrong box or they dont want to deal of redoing my nails. How can you say the color Orange and Pink are the same. If only I can attach a picture, I would. I couldnt get a copy of receipt either because the guy who checked me out pressed no for merchants copy.

I love the girls at nail envy. Very attentive. Love their pedicure chairs.

Been getting eyebrows done for years by Anna. She the only person I trust. 😉 I have very thin eyebrow hair but she works magic. Plus her shop only one I visited through out years feel comfortable. Thanks

Thank you for a great experience Im so happy with the service that we received today ❣ awesome people they are so nice I love my nails...

Loved it! They did great on my nails.

I have gone here for a month now. Experience was good up until a week ago. Got a eyebrow wax, and the tech had the wax too hot and burned my eyes. Anna had me coming every other day to see my eyes heal and then just offered to give my money back. Had to go to the doctor due to burns.

They are always nice. And they do a very good job. I will definitely go back

Wonderful experience. Very clean and very friendly staff. Will definitely be returning. Recommend this place for sure!!

Great service!! I had no choice but to bring my two children and every worker enjoyed taking turns playing with my two sons!!

I would never go back to this place or recommend anyone to go there. I went for a 10 manicure and they charged me 30, She would not back down on it and said they did not understand what I wanted. Ok...that is not my problem,, When I got there I spoke with two ladies explaining my need. I had a nail (my own nails) that was ripped very deep into the finger. I asked if they could fix it because if I cut it down to the rip I would have had raw skin exposed. I was looking for a way to fix the rip and allow the nail to grow out. They said they could do an Acrylic nail on that finger. I said no, I have good nails and do not want acrylic. The lady then said she could do glue on the nail and then put gel over it. I said ok, fix THAT nail like that THEN do a regular manicure on the other nails. After all was done..which was not a good manicure and the polish was on two of my fingers. I went to pay and she said 30. I questioned this price because it was to be a 10 manicure. She said it is because they did a gel manicure. I explained over and over even to the manager that I did not ask for a gel manicure. I asked them to fix that one finger and then a regular manicure All she would say was you will like this...it will last longer... we did not understand you. I finally paid it and explained there would be no tip and I would never return to this place. Now I am hearing of others that had their prices jacked up at the end. Live and learn ... but they will not do it to me again. So super glue cost me 30. They had no problem understanding me once they charged me 3 times as much for a sloppy job... I would not even give this place a ONE but it will not let you submit review without rating it...SO YOU REALLY SHOULD GET A ZERO.

By far the worst experience Ive had. I use to come here months ago and never once had a problem, I got today, I ask for long narrow nails..... she cuts them short....My pedicure was crappy, then she takes my card for payment without stating a price and comes back with a receipt with about $30 of extra charges ONE OF them beingFor long nails..... which again she cut mine short, ohhhh and she charged me for cutting down my toe nails (which I asked her notTo and she did anyway) WHICH SHOULD BE INCLUDED IN THE PEDICUREI will never set foot in there again.

Great service as usual. Thanks again!

My wife was apparently disrespected upon asking pricing. Assumptions were made by the employees regarding my wifes nail and coincidently the price was higher than it ought have been...typical right? Its a shame the nature of the people that come with these services and try to take advantage of the people who WOULD be loyal customers. It was my wifes BIRTHDAY and it made the day sour in a way it should have never been. Due to poor customer service and greed. Thanks nail envy!!! I dont recommend.

Manis and Pedis! This place is great. Friendly staff. Quality service. Clean facility. Ask for Koony!

When I got they interact and talk to you. I been going for a year almost and it is amazing. My nails dont pop off til after a few months with refills.

I dont recommend this place. For many reasons:1.) probably the worst nail place Ive been too.2.) when they massaged my feet and legs I couldnt even tell what was happening because they must not know how to massage.3.) when they turned my water on for my pedicure is was extremely hot and when I asked them to turn it down they just ignored me.4.) they are extremely expensive, which the funny thing is; is that when I go to the nail lounge on Bayou, they are about the same price but do a better job and DO MORE FOR YOUR MONEY.I do not recommend this place. Go to Nail Lounge. 🤘🏼

Love this place. reasonable prices. super friendly!!!

I just had the worst pedicure experience of my life. Using the buffer on my feet after using it on someone elses WITHOUT changing the head on it, scratching up the back of my calves with the sponge whilst scrubbing the heels of my feet with no care given, RUDE at the front counter, smh. I will never come to Nail Envy again.I do not envy the poor soul who walks into this place expecting good service. They better be lucky this french manicure is cute, toes are already beautiful so God did half the work for them. That is the ONLY reason they got two stars and not one.

This is the only nail shop I visit😋👧🏽, I bring my mother👵🏼, sister👩🏼‍🎓 and even my husband👨🏾 to this awesome spot. 😍🙄 The prices are very reasonable😎🤓 and the pedicure service is exquisite!!😇 They have a full selection of colors and type of polish!💅🏽 From nail👌 to eyelashes 👑the Nail Envy On Fairfield and Mobile Hwy is the Place to Go!!💎 THANKS TO THE STAFF

I love the way they do my nails and the fact that you can relax and have chit chat with the ladies without feeling uncomfortable

This place is awesome! The service is great and the owners and staff are fantastic ¡

Tried this place out a few times now. First time I got a set of acrylics done and they were so uneven I had to file them down when I got home. Went back to get basic pedicure and woman ripped a bunch of my nail off and said I had ingrown nails. When I went to remove polish month later my nail was completely black and now I have a serious nail fungus which I have to have surgery on next week. It was my last and final experience there. Highly dont recommend.

Best pedicure Ive had in a long time with great attention to detail...

Anna is the owner and she is extremely nice. However, when she is away her staff is terrible. Theyre rude, disrespectful and completely drop all standards when she is not around. I will NEVER go back to this salon and Ive been following her for 7 years.

Had nails on my had grew almost as long they soaked them and used gel polish now mine are longer than acrylic nails luv the great job 🌞🌞🌞

I just recently went back after 1 year got feet and nails done I never tried acrylic powder ombré and I love it all together paid 90$ with classic pedicureAnd let me tell you I haven’t been there in 1 year my feet need it

Loved this place! My nails are so pretty.

Constantly changing prices new customers getting treated better than customers that have been coming for years will never go back!!

My mother took me here to get a manicure and acrylics done and they basically tricked me into getting dip gel and blowing my whole budget. Ill probably never come back and this was my first time and her favorite place 😕

This guys do such a fantastic job, I love the way they do my nails ❤️💅🏼

The first time I came here I was absolutely satisfied! BUT the girl who had did my nails that day did not work at the shop permanently so when I came back again a guy did my nails instead. Literally one of the worst manicures I ever received. Not only was he rough with filing down my nail (which was quite painful and I informed him of it yet he persisted) but he also shaped my nails HORRIBLY. The tips were all crooked and some were even slanted and when I asked him if he was going to fix the tips he looked at me like nothing was wrong. I had to point out nail by nail what was wrong with the mani. I mean, I honestly for a second thought he had a vision impairment but he saw the flaws and simply chose to ignore them. I wont be going to this shop anymore and if you dare to go here AVOID THE MAN.

Heather was awesome she did a great job love my nails thank u except my nails fell off within the first week of having them an i paid way to much for them to fall off

I look forward to going back with my sister! It is a very relaxing and quiet time.

Great place, with great people. Outstanding service.

Way better than the other places around town.Prices are a little high when you do designs, shellac, deluxe add ins, etc., but they do a good job!

Love the staff, they are all so friendly and they do a really nice job

Worst place ever to get your eyelashes done at. My eyelashes were very thin and started to come off the next day

Always so friendly

Always awesome

I walked in and got out. Great service .

Worst place Ive EvEr been to.. Almost every nail has bubbles, at least 4 are crooked as hell, theres excess powder on the underside, which is clearly visible.. I told her EXACTLY what I wanted and when she didnt get what she wanted to give me, she was extremely rude and short with me.. Not to mention when I pointed these things out.. All she said was.. Its ok!! are you freakin kidding! And. NO.. Its not.. AND you charged me for damn gel, when I CLEARLY said acrylic.. WTH.. And.. Just an FYI.. Yall had better be careful... NOT supposed to work on a diabetics feet.. I WANT MY DAMN $40 back 😡

Love them. Wont go anywhere else.