Nancy is amazing, she made me feel so comfortable, shes lovely! and the service was excellent. Im so happy, I love this location.
My wax lady was the bomb...it was my first wax so it hurt but she was very attentive & quick! Loved my experience will be back of course. Not to mention I was a few minutes late and they still took care of me quickly!!! That’s what I call great service!
My first time at this location. Nancy was absolutely incredible! She was very kind and sweet and did a fantastic job. I was very pleased, will return to her anytime I’m in the area! The young woman at the front was also very kind and professional!
Paula did my waxing today and she was very good and pleasant.
Alicea is awesome! Thank you!
Clean center, quick and friendly service and virtually painless. Easy to find and get to, affordable pricing after your first visit. Highly recommend this facility!
Great service!
Professional, friendly and very clean. Thank you!!!
I went to this location and I absolutely loved the experience I had. The front desk was super nice and the wax specialist I had was amazing, I am really happy and I will definitely be back.
Very unprofessional place, I made an appointment the day before and came in 10 minutes before my appointment and since the website stated first timers receive a free area I told them what area I wanted and Hanna told me that she has another appointment and won’t be able to do my extra area, and I asked would I be able to come back another time to claim my extra, I was told no I needed to the same day. If I schedule an appointment, my appointment is my appointment, i should be able to do whatever i want/need during that appointment. I will never step foot in this unprofessional environment. What a terrible experience for a first timer.
What an awesome location. I use to go to other locations and none compare. I definitely recommend Marisila!
I went to this store for my first back hair removal, and I have been really satisfied. The service was great from the front desk and the technicians, I didnt feel any pain - contrary to my expectations, it was actually really smooth - and everyone was really friendly but still professional.Highly recommend, will come back!
Tal was AMAZING. Will be coming back to her every time. Made me feel comfortable.
My experience in this location was amazing. I am so glad that I was able to find this location. I have tried out a few waxers and they are all amazing. I am definitely going to continue coming here.
This location is bar none awesome! They got me in earlier than my appointment, they were down to earth and conversational and request Ludmila!!!...she was quick and amazing! Hands down the best location I have ever been to.
If I could give it zero stars I would! I’ve been a long-time customer of this location even drove almost 40 minutes once I moved to see one of their excellent waxers Tal!! I attempted to change my appointment through the app and noticed Tal was not on the list to book an appointment. I called the store to ask what was going on. The woman who answered the phone quickly blurted out that Tal was no longer an employee but left a recommendation for her clients. I asked if she knew where Tal had gone she respond with “I’m not even sure she is doing this anymore.” I canceled my appointment. I am extremely loyal to Tal due to her amazing skills and customer service. I have since found out that Tal has started to work in the Delray Beach location which the Pembroke Pines location is well aware of and could have given me the information. Today I received a phone call reminding me of my appointment, the one I canceled 3 days ago. I spoke with a representative who again denied knowing where Tal was working and attempted to book me with another waxer. I declined. I hate being lied to, especially by someone who is supposed to be providing me with excellent customer service. I purchase multiple services and always stock up on the products. I assumed that I would be treated with more respect than this. I will be booking with Tal no matter where she is working. She is that good!!
Awesome service always friendly and quick..Tal is the best wax specialistIf you are thinking of booking a wax appointmentShe is definitely the one you want to book with.
Tal is the best!!! No only she is great on what she does she always goes the extra miles for her customers. She is also kind, funny, very patience and always on point.Thank you Tal for your amazing service!!!
Omggggg!!! Kenia is amazing!!! It was my first Brazilian wax in years and I was super nervous...but she had special methods to help me relax which made the process super smooth and painless
I just left this place and they are so friendly and sweet front desk people are so nice and my technician Erica was awesome I definitely recommend her. The waxing is decent prices and they have great saving programs you can take advantage of!
The receptionist girl is VERY pushy for sales, it really is a turnoff for this place. If i dont want anything dont ask 8 more times and then get upset. She needs to find a better sales tactic! The one she has is HORRI LE
Friendly customer service. Always prompt.
Amazing service, damn near painless !!! ask for Monique had the best time with her.
Nice and clean. Go see Sheila!
I usually go to another location and this one really impressed me with the smell of the store and how clean it was. It was basically painless compare to what I usually experience and i am super happy with this store.
Expensive but honestly, for me it’s worth it as long as I get to see Sheila. She made me. A believer after a traumatic, painful experience with a bikini wax
Very professional and skilled
I usually go to other location and satisfied but here is where I got burnt and my Brazilian took forever like over 30+ minutes of pain !!! Terrible the girl was totally clueless in waxing, slow and went over the same area 4 times resulting in raw skin . Had pain walking for a week!!! Terrible
It was ok the lady was rushed and a bit rough... clean environment and efficient just not that special ... I got a Brazilian and leg wax...
Nice
Always a gorgeous day
My favorite place
Go to Tal, she is the best!
Sheila is amazing!!
Service was great.