The check in was quick and easy with very little wait time. All staff was very helpful and friendly.

Wow very friendly people Carlos was excellent people at the from desk was really nice happy person good service thank you Pedro

How can you give a senior citizen an appointment for 10 a.m. and then your office is closed and you dont advise that senior citizen! The appointment was for Wednesday July 29th, there was absolutely no notice on your doors as to why you were closed!

Obviously customer service is not the key here. A lot of people come here, after fasting for many hours. To come here and not have anyone say a word to you after you ask a question. But they do speak amongst themselves and have blast while people wait for long periods of time. Then when needle goes in, it’s doesn’t go in, in a nice manner. They poke you like a voodoo doll when they hate someone. This office needs to be revamped.employees should be changed. Since everyone is buddy, buddy and they talk about what they all gonna do Saturday. They don’t see anything wrong. Walked out of there with a bruised arm.

I am so glad I didn’t see these reviews before I went there for the first time. I am very pleased with the one I go to in Pines and Palm. Staff is very nice. Place is clean and the only time you wait a long time is when you don’t have an appointment.

One full hour delay with appointment! No need to say anything else...

Made an appointment online and they took me in about 15mins after the appointment time. The receptionist was very nice but the nurse who took my lab work hardly said two words. Usually I feel hardly any pain but this time it hurt quite a lot and left a really nasty bruise (5hrs later).

I had the best experience. Ms. Elizabeth was professional and showed great care in her work. Both ladies at the front desk was very helpful, patient, and professional. The overall professionalism of the staff was beyond exceptional. These ladies are unsung SHEROS who deserve more credit than their given. My wait time was approximately 27 minutes. I had arrived with no appointment at12:20p add was out at12:47p.I will return again.

The Lady in Red Scrubs was very rude. I didnt react, but kept it calm. The Lady in the back who did blood work, Mona, was AWESOME. After no food for 5 hrs and being treated poorly all day to end with her being super professional, very quick and precise at taking my blood was nice. I didnt feel a thing and was quite surprised. I just want to say Thank You. Give her a raise, she is a gem.

Made an appointment online 2 weeks ago. Got there 5 minutes early from appointment time. Yes the office was full of patients with no appointments. Was called up about 10 minutes later to give papers. Then waited a few more minutes to have lab work. Total time in and out was 20 minutes. Also, the receptionist and nurse on site were very courteous and polite.

This site is closed as of Dec 18th

I went to Labcorp located at Pines Blvd and Palm Ave for the first time last week. Only one person in the receptionist area. Although she was very professional its impossible to take care of two or more patients that come in at the same time. You need to have at least two people in the receptionist area to help patients (with or without appointments) with their paper work, questions, and other needs.

I arrived to this location and checked in. Then I brought in the physician lab order to the front desk person. She told me to take a seat and she would call me. After 1 hour and 20 minutes (with appointment) I decided to go to the window and asked her how longer I had to wait. She said: maybe I called you and you did not answer. Didnt I get your lab order yet? I answered no. Then she asked me for my name and said: youre not in my system. I showed her the confirmation email and text I had. Then she looked in the computer again and said: Oh, yes, I found you. It was a system issue. That happens. Im going to call you now. So I went in and had the bloodwork done. Now I have bruises on both arms because of an unexperienced phlebotomist that couldnt cannulate my vein, after I told her where to go and she ignored me and ended up digging in there on 3 different sites and several attempts. I am a nurse, was wearing my scrubs and tried to be a good patient there. I requested a butterfly and she said I dont need one. And I really needed to have my labs done and not request another morning to my boss to go to the lab. I left that place so frustrated, I will not be back there.

I have been waiting for blood work 2 hours now. The room is full, they have 2 techs to draw blood for a room of 42 people. The wait is ridiculous. More staff needs to be added and it needs to be more sanitary.

Quick, great service especially from Carlos.

Awesome experience great staff they were very friendly and professional. I did not have an appointment and I was accommodated in a timely manner. A special thank you to Tia and Tamika for making my experience seamless.

All staffs were nice. Its clean, they have a coffee station. I was in and out all within an hour. But try to get there well before theyre open. I got there at 6:30am, they open at 7am and I was the 5th person in line.

I waited for four hours!!!! Every single chair had a waiting patient but the staff seems totally care-free and not in a rush to help anyone. They deserve ZERO stars but that is not an option. Just sad.

I had an appointment scheduled at 1:15 pm so I can run there during my lunch hour and I get a phone call at 11:52am saying that my appointment needs to be canceled because the office is closed. How does that work?

They should bring in more help to service the customer, 21 people walked out, on my first time there. I hate to go there, I have to because my Insurance owns labcorp, HELP NO STARS

The staff are always helpful and friendly, always giving the best service.

BE AWARE TO EXPEND 2 HOURS JUST WAITING AMONG 25 PEOPLE OR MORE. I was in Labcorp located 10081 pines blvd after waiting 45 minutes, we were told that it will take 2 to 3 hours MORE to be attended without an appointment since we were walk-in patients. VERY RUDE, bring your own snaks or coffee because they may have water but no cups remeber you will sit for over 2 hours... I hope and wish I never have to come back to this business.

Had an appointment and still had to checkin at a kiosk witch had a line to use. I would think its also against HIPPA law to check in with some one standing behind you. Two kiosks and only one working. We also had to wait for one hour before being seen. Staff where fine. Labcorp is a horrible lab.

They never keep the appointment times. It doesnt matter how early I arrive or that I check in thru my phone or that the Dr requests specifically state a timed draw.

Horrid. Rude. Even with an appointment waited 45 minutes. Lab corp sucks. Still hate this place. Back here again with an appointment. Its 30 minutes pass my appointment and still have not been seen. When I asked when I would be seen the lady said she was just entering it into the system. What was she doing for the last 30 minutes????

Im glad I didnt listen to these reviews. I think all of these people were just nervous. They were very friendly, Very quick and easy.

I visited the Pines location for the 1st time. I had made an appt online and still had to wait a bit past my appt time. However, the staff was nice and phlebotomist was very good (I have tiny veins and she only poked me once).

POOR MANAGEMENT & long waiting, plus walk IN patients will never be assist cause they call randomly, and front desk personal doesnt inform what is your waiting time on the list nor your place to on the list.... Why put a list then ? Sit and grab a number or make a line ?

Very unprofessional, unpleasant staff. People were waiting while front desk staff were just talking and obviously not working. The phlebotomist had a Latin radio station playing on a radio in the room and was practically dancing while she was reading my script and figuring out which tubes to use. Not that theres anything wrong with Latin music but it was loud and she should not have been dancing! Its a medical office hello!! It was obnoxious. On top of that she was rude, touched the biohazard disposal without gloves on and proceeded to wipe my arm with alcohol. THEN she put on gloves. The place is filthy, the bathroom disgusting and the hand sanitizer dispenser was empty. I felt like I was going to catch some disease there. The place should be shut down. I will not use this facility again. Guess Ill have to try another site but it doesnt sound like others are much better.

In Broward 4 yrs. Now... Ive visited others location Very Bad experience...in my surprise doors open 6:45 am. While coffee was in progress...an exactly at 7:15 was Out. Staffing are very coordinate and friendly.

I giving this place 2 stars just because of the receptionist and the phlebotomist, dress in blue were nice and professionals but the other phlebotomist with the white uniform, she was getto and rude. 02/12/18 @ 7:45 am

Malissa is amazing she could should go to the plantation location and teach them customer service.

The employees at this place are horrible. The woman taking my blood shoved the needle into my arm instead of taking her time. I can tell right away that she missed the vein. Weeks later i still have a bruised mark on my arm

The wait is unbelievable! Made an appointment and arrived 4 hours early and still had to wait for over two hours! I had to be seen urgently as I am a heart transplant patient and need to take my meds. They didnt care!

Dont bother making an appointment. Youll still wait so clear out your schedule! Unfriendly, grumpy staff. They give you one word answers and the lady at the front desk huffs and puffs alot. Terrible! Everyone in the waiting room is unhappy. Wish there was another way. Lol!

Disorganized, understaffed long waiting.A must to avoid!

I get blood drawn every six months, first time at Labcore in Pembroke Pines was mess, i had a appointment and sat for2 hours. Staff had no problems with the amount of people there. Still very slow moving people. After waiting for that long I got my paper work back and left. The staff told me they dont usually do my insurance, blue cross blue shield, just a dont care attitude, Stay with Quest if youre looking for professional people

Labcorp at 10081 Pines Blvd, Pembroke Pines, FL was the absolute worst. The lady at the front desk, her name is Amy. I asked for her last name from the phlebotomist but she said she didnt know 🤔..I also asked the phlebotomist where is the SUPERVISOR and she stated AMY WAS IN CHARGE.I went a week prior to give some blood. Later on after getting results from some tests, my doc office stated that Labcorp needed to do a recollection on the other tests that were left, after they took 6 viles of blood!! How much blood did they need? So I go back to do a recollection, I was told I didnt have to wait in line just ask for Amy. So Amy is preparing the paperwork, I waited for about 5 minutes. Then as I get inside I am handed my paperwork to make sure everything is correct. I am limping by the way I have a sprain. I get up to hand her the paper and stated my name is wrong. Then as she is ready to hand it to me, she calls me to come and get it. I am on the same side of her desk not in the waiting area. Seated not too far from her desk where she doesnt have to walk around it and could easily walk right to me. I stated to her could you please just bring to me I am limping and I just got up again to give her papers that were handed to me. She slams the papers on a filing cabinet by her printer behind her desk and tells me Im busy I cant walk over there right now. I stated to her Not only did I have to drive back here because you guys didnt take enough blood, but you clearly see that I am limping and you made the mistake of my name and you have me getting up back and forth to hand you papers which you have done incorrectly, and I ask you to simply hand me the paper and you slam it down for me to come and get it. You are very rude and unprofessional. She kept saying Thank you thank you. I explained to her just stop saying thank you and do not say another word to me. She was just adding fuel to the fire being argumentative. A scene was made where Im pretty sure the people in the waiting room heard. The phlebotomist, I forgot her name, was very apologetic which I appreciated. But the lady at the front if she is management she is a bad face for your company and will be a downfall. VERY NASTY AND NEEDS PROFESSIONAL ETIQUETTE. 0 STARS!!

Good staff and it was very fast.

The person at the desk sounded as it they were from Russia, She was rude and terrible. The could not find the faxed reports that were set TWICE by my doctors 4 days in advance.But this lab corm has all Medic are accounts and is guaranteed a profit no matter how bade their service is.Do you think Pelosi, McCain or any other politicians goes there with their Cadillac health care plan?They are run by the company after acquisition in early 200s. Hoffmann-La Roche AG is a Swiss multinational healthcare company that operates ... That year Hoffmann–La Roche then merged it with all of its laboratories, and incorporated the merged company as Roche Biomedical Laboratories, Inc. inWikipedia has nothing on this company if you look them up--it is privileged information it is privateThey have much the Medicare testing in US- (Dade Schools dropped them through UTD as complaints were massive)

Absolutely poor customer service

***Be sure to make an appointment! The website wasnt clear that one was needed. Even if your employer instructions say otherwise, make an appointment! Else they will send you to the other Labcorp location in Miramar.***Service here was great!!! Receptionist was nice. The technicians were friendly and courteous. I was in and out within 25 mins. I would come here again for my labwork!

Worst place ever. this is the second time i’ve made an appointment and haven’t been seen until an hour after my appointment time. the front desk personnel are very rude and aren’t helpful at all. i will never get labs done with labcorp again

This is the worst staff America has on hands no sense what’s so ever why would you skip everyone that comes first and attend the ones that come in last how about you guys get it together and take everyone in first come first serve order maybe you would not have patience sitting around when they have a life to attend to but we can’t say a lot but hey where trying to make America great again 😂😂 what a joke the person in charge of here should be ashamed of there selfs staff not doing nothing but on there phones and walking around unbelievable.....

Had 1pm appointment, arrived 15mins. prior.. waiting room overcrowded with almost everyone complaining about the wait.. finally after asking about my appointment I was told 15-30mins. typical wait.. 1:35pm. was called in to draw blood took less than 2mins.. I only saw 1 technician working.. Quest Diagnostics is 1st. Class compared to this dump Labcorp...

3 stuff only not clean not organize .I had an appointment today for my 1 year old baby at 11:30 They called her name at 12:50 andWhen the nurse with the white uniforms came to take the blood she was holding my daughter hand i noticed her gloves were full of blood from the previous patients.I had to ask her to change the gloves on top of that she was giving me a bad attitude

I dont know why there are such nasty bad reviews about labcorp. We went to the one in pembroke pines fl yesterday. And it was smooth as silk. The receptionist was friendly and helpful as were the techs that took the blood. My mother had a 9:30 am appt. She was called in at 9 35 and was out at 9 40. No problems what so ever! Ty labcorp pp fl.

I have to say this Labcorps office @ 10081 Pines Blvd in Pembroke Pines AVOID GOING THERE! I must say the worst place. Poor management 1 nurse technician for an entire full room. If you make an appointment expect to wait anywhere from 40 minute to One hour and a half. Those who are going to walk in or going to wait at least 2 1/2 hours.This is a real business they try to pack as many people as they can in one day without any respect or consideration making them wait so long to draw blood that takes only one minute.I suggest management step up and hire more technicians because this is unacceptable having to wait that long so you can rake in as much money as you can in one day.I also Im going to complain to LabCorps corporate office this is in no way acceptable.

I went to LabCorp this morning for a routing analysis. It took 2hrs. 10 min. for my call. I realized there was only one nurse taking the blood while 40 people waiting for service. Bad business.

Wait is too long, it is very annoying and the experience was terrible. I wouldnt recommend this to anyone. I would give zero stars if I could.

Very slow

This is the absolute WORST Lab Corp office! There should be a zero star rating as this specific Lab Corp office does not even qualify for a one star rating!!! Arrived and checked-in at 12:40 p.m. today for my 12:45 p.m. appointment. Have been waiting for 85 minutes already, and ten people have already walked out because they also had appointments, and had been waiting well over an hour! This office is obviously mismanaged due to extremely bad management, poor employee customer service, poor employee work habits, and absolutely no sense of ethics, morals, values, dignity, and respect toward customers, clients, and guests! The blonde Latin woman with the glasses that was working at the front desk also angrily, rudely, and blatantly verbally blamed me for her inability, incoherence, and extreme lack of knowledge with the processing of my primary health insurance, and my secondary health insurance!!! Avoid going to this specific Lab Corp office like the PLAGUE!!! Lab Corp is by far and away the absolute WORST company for doing blood tests, draws, work, and any and all other services that they advertise!!!

Took a employment drug test there a week ago and they have not sent over the results to the employer. This is impacting whether or not I am able to start working.

Had an appointment this morning and they did not mark it in the computer making me wait for over a hour. Poor management skills

Made an appointment and there was still a long wait with hardly anyone in the waiting room. It is extremely under staffed. Ridiculous!

I think they should attend kids first, they kept my 2 years old waiting while he was hungry...

Horrible. My appointment was for 12:00 and finally 12:40.One person was drawing blood! The office was packed. Unacceptable! Never again.

Very bad no more come here

I waited 4 hours to be seen... I watched prior with appointments wait for over 2 hours. How can you run a doctors office with only 3 people on staff? This place is a joke

Rude employees. They dont care about the customer.

Poor very poor customer service

Terrible service two and half hours and I have to get out with out to take my lab test never see something like that

Good place

Too bad 👎🏻

Long wait, four hours to draw blood

Terrible experience, under staffed, incompetent and lack of professionalism and customer service

One nurse for more than 50 people waiting! 0 stars

Waiting time is a pain

I can say with all Confiaza that my experience was only good treatment, almost no waiting and Carlos super professional.

This place is closed and your page continues to give appoitment, an irresponsible waste of time with people.

The service is lousy, the wait is too long, only one or two people to serve so many people, it is not acceptable.They should provide a more agile and efficient service. Lack of staff.

Bad 🤮 Ive been waiting for more than two hours, poor quality and poor service 🤐🤐🤐

The waiting time is terrible, there are no agreements with anyone, everything by the book, I arrived with a urinalysis of my mother, they told me that it had to be with blood test the same day, I had to go back to look for it, at the time of signing up I could not do it the first time, my mother had a severe cold and there was no concession

At the beginning I got good attention but my two-year-old girl crying pk would not inject and when she was inside they took her out pk they had not put on paper how much the birth date weighed. I mean wasted time and she crying. They are combing a lot ...

Already 2 hours waiting ...