Very fast oil change which was great for my busy schedule. The crew was super friendly. Ill definitely be back.
I really can’t say enough about the great customer service these guys have! First off, I’m so excited that Pecos has CTG express, it’s so convenient and I don’t have to drive the one hour to Odessa or three hours to El Paso. I called over the phone to inquire on price, the person who answered was knowledgeable on cost and wait time. When I got there, my car was taken care of right away and they did an excellent job on my oil change and cabin air filter change too. Everyone was friendly and professional. They also have a nice comfortable and cool waiting area to keep out of the sun and heat. I will absolutely be going here again. Thank you for the awesome service.
Great prices, excellent service. No pushy sales tactics. In and out in 19 minutes on a Ram with a Cummins, including fuel filter change and air in the tires! I will be going back.
The guys there have always been very helpful and very friendly and an excellent job as well.
I mean the people who attend you are always in such a good mood and very kind. I only went to change the oil and the outside filter and one of the employees said the filter looked good and showed me, i was sure it looked good he went ahead and put it back in. I got to sign the invoice and left, you arent supposed to feel like having to double check an invoice I am well aware that you can get mixed up but I was the only one there getting service. I was charged to refill the wiper fluid, with outside and cabin filter replaced and overall like 60$ charged extra for services i did not get and I well told the assistant i only needed oil change and outside filter. Thankfully I did not pay the bill, it was a company truck and I could not come back since I was on working hours but I think its very unnecessary for them to be charging services they did not work for. I did not come to tell them for the fact that I was being rushed at work and for the fact that they need to know how and what to charge, truthfully I would not bring my truck to get service here at all.
Usually I can get in and out rather quickly. For whatever reason everyone was doing something other than working!!!! I ended up there over 2 hours!
AWSOME WRK THY DO. N THE GUYS THT WRK THR ARE VERY POLITE N VERY KIND. I GO THR ONLY GREAT SERVICE N CRIS IS A GD MAN.
Fast quick and easy. Good people and good prices. They have what you want and what you request.
Very fast and friendly service. I was very hapoy about the price as well. I fully expected to pay another $20+ for my full synthetic oil change. Great place for maintenance services!
They did a great job great communication
I love these guys, they saw my usaa card and gave me a veterans discount.
Stopped by for an early morning oil change driving across country. They had me done and on my way faster than almost any place Ive ever been.
LOVE THIS PLACE! The guys at CTG always go above and beyond to provide excellent customer service!! Fast and efficient!! I wouldnt go anywhere else!!
Friendly, fast service.
Great customer service.
Nice people, they get the job done & Ive had absolutely no issues
Friendly, Fast and Good Service
Best place in town to get your oil changed, friendly staff that go above and beyond for the customer!
Quick oil change and good price
Good fast service.. a little pricey though
Quick and excellent service! Top notch!
Great friendly place good & quick service...
Be careful when bringing your vehicles in for service. They had marked on our paper work that the air filter was checked and ok. 6k miles later we are looking at a new turbo due to the fact that it was not checked and not ok as service invoice states. There is no notes marked on any paperwork that customer declined, in which nothing was ever mentioned about it needing to be replaced. Just beware they do not stand behind their service.
Great place 👍 super friendly
This was my first time going there although my car always gets serviced there. (My husband takes it for me) I didn’t know anything the gentleman was asking me lol he asked for the service sticker on my windshield and told me not to worry that all the information was on that. They made it so easy for me. I also didn’t want to drive my car forward onto that are where the oil change actually takes place. I’m a horrible driver and they immediately offered to drive it forward for me. All the men working there were very respectful. I never felt uncomfortable being there alone. The man at that’s at the service desk was also super helpful and nice. There was 3 vehicles in front of me and I got onto the service area in less than 15 min and my car was serviced in under 10 min. Awesome service! I pray it always stays this way!!
Got me right in and very friendly knowledgeable staff!
Went in on Saturday, April 21. Young man gave me different services and prices while other man is cleaning my windshield. Very fast and all men were very nice. Nice to not have to drive a long way for an oil change. Past oil changes took 1 to 1 and 1-/2 hrs. I was in and out in less than 30 minutes. The shop was very clean.
Awesome I was in and out 15 min top.
Excellent service
I wanted to have my front and rear differential fluid checked, they said if they had to add oil it was $56.00 per pump Oops!!!! I thought he said 56$ per pump, but He said 50 cents per pump, so everyone please accept my apology for the misunderstanding, These are good guys n I’m an old half deaf Dummy, Big Tip for all next time I can make it by there,?Sorrrrrry, John T
Took my car in today, wonderful place. The young men were polite and respectful. Oil change was quick!! They check tire pressure, top off fluids.
These guys were amazing! As soon as I pulled up they all got right to it! They cleaned my windshield and offered me a seat inside where they had free drinks and wifi. Then vacuumed the front seats, checked all my tires, along with all other fluids under the hood and added windshield fluid. Supper professional with great attitudes all the way through, not to mention quick! I was there not even 15 minuets before I hit the road again!
Very fast and friendly staff....have filters in stock to replace. I was in and out in less than 15 minutes
Expensive but convenient and relatively quick. Thanks guys!
Fast place to take ur vechile
I took a work truck here, they were friendly and helpful and the work was done right. Clean and pleasant waiting area with WiFi.
They we’re super fast and very polite, the manager there went far above what I would expected to help me out, my car hasn’t ran right for the longest time now and he told me exactly what was the cause turns out I had a vacuum leak and he fixed it in like 3 mins and didn’t even charge me for it and I’ve been to 2 other mechanics and they couldn’t find the problem, thanks you sir I believe his name was J.T. my car runs great again thanks to you. Quality customer service!
Fast and friendly, very efficient
Actually a negative 5 star, workers set laughing amongst themselves until i picked a bay, then motioned me to the other one, gave up and pulled away. If they show that little attention to you trying to get in, cant say how much you trust the service you pay for, I wont return.
Great service, you dont even have to come out of your car, busy place though. I went there for oil change.
Quick service, friendly and helpful staff. Great prices!
Clean. Fast. Great customer service
Fast oil change. Great service.
Awesome friendly staff and fast oil change would definitely recommend
Went last week and a man told me and my husband he will drain our oil quick when he done he changed my filter and cleaned my windshield and put air on my tires too. Good fast oil change didnt get his name but thank u to the man wit the kool oiley hair comb back will be coming back
Great service. Would recommend any that does a oil change to go here.
Fast and friendly. Best business in Pecos.
Easy in & out, fast service even with fleet. Very friendly and professional.
Awesome place to get your oil change. Professional and courteous staff.
Fast, friendly service,, fair prices.
Waiting in line guy comes out gets trucks info walks back into shop ignores me another truck pulls in guy comes out gets his info walks back into shop ignores me so I wait a few more minutes for him to come back he dosent so I get down and he informs me they dont work on VW cars!! Well thanks for being rude ignoring a customer and being rude! Wont be returning there! Although I know this wont change the fact that they will stay busy it was still rude of them to ignore someone!
Fast little high on price and didnt grease my truck front end like I asked them to
By far the best and cleanest oil change shop Ive ever visited
You will not find a better quick service lube that better with honest and fair pricing.
Wonderful and fast service. They clean your windshield and vacume the front seats.thats what a full service oil change should be. Very fast and knowlageable staff as well.
They are slow and 25% higher priced than about any other oil change place in the state. But I guess you can get away with that when youre the only place in town.
Ithey get u In and out great, Customer service
Excellent service and very fast
There expensive but only place in town stripped air breather bolts and didnt tighten hose clamp left me along side the road
Good,fast service.. Reasonably priced..
Super fast and courteous staff, and very professional in there trade!
Best service in town and very friendly
Very prompt service here in and out in 9 min
The guys are so nice
Awesome Service, very professional, got me in and out!
Awesome service, polite and courtesy staff
Good service
Fast cheap done
Very fast and excellent customer service
Fastest oil change ever, will return
Always to busy. Build another one
Closest youll come to a NASCAR pit stop!
Too expensive for a service you can get for less at any other place
Always fast friendly service.
Very helpful people.
Fast service!
Fast service
I called before I headed over and was told yes to come on over, but when I get their we are told no. From my point of view business wise if the employees have personal problems with a customer dont bring it to work.
Fast and reasonable prices
Friendly and fast.
Its a bit pricey, but worth it to me for the very fast and friendly service.
They were a bit pricey and didnt even check my air filter to lazy to remove 2 screws
Fast! Very FAST!
Pretty fast!
Nice and quick
Thay were very friendly
Quick
Quick
Great service
Fast service
Efficient yet quick service. My suburban is happy after an oil change. They r friendly and will explain if i dont understand something. Im loyal to return here.
Great service
Your work is very good but you should pay more attention to the sequence of the line today I was for a long time because there was only one lane and when it was the next one for my shift the workers gave El Paso to the other lane just opened to the truck that was Behind me and that truck and a truck left before me from the premises I am super upset about that because I had much more time than they waiting in line and they did not even apologize to me when I mentioned my discomfort.
Very friendly and professional staff excellent