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PROFESSIONAL PC&MAC, VIRUS, IPHONE, IPAD REPAIR SINCE 1991
6831 Broadway St C, Pearland, TX 77581, United States
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PROFESSIONAL PC&MAC, VIRUS, IPHONE, IPAD REPAIR SINCE 1991

Comments
Si
Review №1

He is extremely knowledgeable. I upgraded the memory and RAM on my computer. Its running extremely fast. Im so happy I found Mr John. He is the absolute best at what he does!

Ho
Review №2

I have multiple computer repair contacts across houston, I like them all and they all do their best to solve what issues I put before them. I rarely ever take time to do these reviews but I feel obligated to give credit where it is due. John has been a computer repair solution and a place where Ive bought many refurbished computers with amazing pricing. In fact if you are seeking a near new laptop at a ridiculously cheap price. You should call him to see what he has to offer.

Jo
Review №3

Took my work laptop there to get fixed due to hard drive not found issue. Dropped it off at 12pm and by 130pm I was told what the issue was and got them to fix it by 5pm, SAME DAY. great price too. Definitely recommend them

He
Review №4

Called the phone # on google search. Same # on their website and it goes to some nice lady, not the business. Strange!

De
Review №5

Best computer shop I have been to. Owner was very knowledgeable and a really nice guy. He took care of everything I needed on my laptop. I recommend everyone here.

El
Review №6

The owner gave great customer service and helped to resolve my laptops issue within 10 minutes! I appreciate the quick and friendly service. I’ll be back if I have any other problems.

Ke
Review №7

The Owner of this company is Awesome I appreciate his work and knowledge...Thank You

va
Review №8

I appreciate the occasional holiday messages I receive from them. Their services was 10/10, they repaired my laptop within a couple days and I’ve never had an issue with it since! This was over a couple years ago

ѧя
Review №9

If you want your PC to be well taken care of by nice expert repairmen then this is the place for you; 5 stars no doubt ^_^

Da
Review №10

I will be a lifetime customer. Mr. John tried his very best to fix my gaming laptop but after several tries the motherboard actually failed. I appreciate all his hard work and even though my laptop wasnt able to be fixed he made it right. I will definitely return if I ever need anything. If you are trying to keep a computer going rather than throwing it out for a new one take it here. I will be telling all my family and friends to go here for their computer needs!!

Ja
Review №11

Excellent service! I took my laptop to John on a Sunday afternoon after spilling tea on the keyboard. He completed the work quickly and fixed it better than it was running before. Very reasonable prices and good quality work! Thanks again!

AN
Review №12

If, i had to describe my experience in one word, it would definitely have to be amazing. Mr John is very helpful, professional and knowledgeable. The quality of the workmanship and the quickness of the technician, makes me forget about every other service shop. I brought my PCs and Laptops here to get fix, and i could pick up after 2-3 hours (on time, even holidays around) or Mr John would text me when i should come and pick up after he checked. Specially, Mr John is an honest person i have met. Most shops i had went to, they charged and arm and a leg, but Mr John will tell you exactly what the problems. Even if you are not tech savvy, Mr John will take the time to explain it to you. And he will show you what to do to take care your computer after all. I recommend this place to all friends and family, and you.

Ma
Review №13

Mr. John did an incredible work on my all-in-one piece computer. Not only is he honest, but also he is the best computer technician Ive ever seen in my whole entire life. He will surely get the work done. His service is awesome and that I highly recommend anyone who has any problems with their computer or device, they must see Mr.John at Professional Computer Repair and Virus Repair. Lastly, his work and services is marvelous!

Ma
Review №14

Honesty computer repair store! Great staff! Excellent service! Price for repair is decent.But knowing they do a Great job and knowing they do it right.I dont mind the costs.The owner John is very helpful and very knowledgeable in computer technology.I would do business with them again feeling confident that they would be attentive to customer satisfaction.

My
Review №15

Took our laptop into Mr.John to see what/why it was running slow. He gave us a free estimate. Didnt price gouge. Told us what parts to purchase at our place of choice. When I asked about buying a bigger /better part, he said if we wanted to but didnt need to waste money. He seemed to be very conscientious of my money, not wanting me to spend to much. He offered a $25 coupon/discount off the cost of the job. He said he could have it done in the same day. My brother is an I.T guy, I called to confirm with him if the diagnosis would help and he concurred. Reinstalling the operating system alone is worth several hundred dollars if you dont already own the license. Which I dont. So the price seems very fair. Ill update review once the new part is in and work is complete. So far, Im very pleased with my experience.Update**10/23/16So. Now Mr.John has had to fix 3 of my computers because of the windows 10 update. 😠🙄. The original laptop I brought to him was fixed to the best of his ability. I dont hold anything against him or his ability. It actually took a level 2 Microsoft technician 3 solid days with remote access to that laptop to get the issues worked out. That poor gal was from the Philippines and literally spent 3 days connected to my laptop to fix it. MR. John did all he knew to do to fix my laptop. It was working but the minor issues were still glitchy with a specific program I needed. But. I defiantly recommend taking your stuff to him. Hes a very good friend to have in the day of technology. He shoots it straight and doesnt try to swindle you.

Ri
Review №16

Very thorough, stuck with the job until my computer was fixed and didnt charge extra.

An
Review №17

John correctly diagnosed the problem with my Toshiba laptop, when Best Buy/Geek Squad did not! He repaired my computer quickly (1/2 day) and gave me pointers to keep it in good health. Very customer service oriented and knowledgeable. I recommend his services.

Tu
Review №18

Professional & extremely knowledgeable. Fixed my cell phones & hard drives here many times. I have been back several times. Very honest too--when John couldnt fix my hard drive even after spending several days on it, he didnt even charge me because he couldnt resolve the problem. Most recently, I went somewhere else for an emergency Sunday cell phone screen repair...and still came back here because the service is better.

Wi
Review №19

I recently took my crashed lap top to Mr. John in Pearland not knowing what to expect. I got fast and honest service at a VERY reasonable price. My lap top is now running like new after Mr. John worked his magic. He is very friendly and honest - his price estimate was the total cost - !Excellent service and an experienced honest repair shop Mr. John even helps after he fixes it Computer troubles should be taken here for a fix.

Ma
Review №20

Great service, extremely knowledgeable, customer focused. I mentioned that my laptop battery was not holding a charge and Mr. Lu went into the shop and found a battery for my laptop. He replaced the battery and did not charge me. When I mentioned that it was moving slowly, he looked and saw that I had a slot for more memory. He had what I needed, then installed it and because I was a first time customer, did not charge me for it. Because of his service and consideration, I will bring any device I have that needs repair or upgrading (that I cant do) to him. This is a good business.

Ca
Review №21

Mr.John is the best in town and very honest. He does not overcharge you. I had been there a couple of times and he took great care of my computers and fixed them on time. I tried many other places and professional services and I was very disappointed with the results and crazy prices. I highly recommend this place to take care of your computer needs.Thank you Mr. John for the great job you do!Carlos

Am
Review №22

My son dropped his laptop that we had bought him only one month earlier. He was going to throw it in the trash because the screen glass was busted and he thought it would never be good again. We took it to these guys and they fixed it to where a person cannot even tell that it had been busted at any time. The computer has now lasted 5 years and to think it was going to be trash, I appreciate the work that was done and in a most professional and polite way.

jo
Review №23

I will honestly say this was the only place that fixed my mini hp screen in literally one day. The services here are very reasonable and fast. Customer service is even better. John tries to make sure every customer is satisfied and is will to help in any way possible. I recommend this company to any and everyone.

Da
Review №24

I wanted to get a non expensive but reliable lap top for my dad who mainly just web surfs. They had and older model wasnt sure of but bought it any way. It worked just like they said it would. The follow up was great he emailed me several tymes just to make sure it was what I was looking for and that my dad was happy with it. I would recommend this store to friends and family.

Ce
Review №25

My Lenovo W510 laptop recently had a mind of its own and would not allow any mouse/pointer/key usage. Since early 2011, I have used this laptop for everything; college, contract work, and various other projects. Needless to say, I now had TONS of files on the drive I could not access, some of which were fairly new and not backed up. After quick research, I called Professional Computer Repair and left a message. John called me back soon after and politely agreed to take a look at my laptop that same morning. As it turns out, Windows had been corrupted and I would now need to wipe out the drive. I was bit nervous, considering I had never had issues with my machine. John explained to me he would first back up my data, then clean up my drive, and reload Windows; He also assured me that my laptop would be good as new. In just a little over 24 hours I was picking up my laptop, with all my data backed up on my external drive, and it was working better than before. It took a little time on my end to get files and various programs reloaded, but after only 3 days I was totally operational again. I highly recommend Johns services; very professional and quick turnaround. If I ever need future repair work, I am going to see John..thanks again!

Ca
Review №26

John responded quickly and was very professional. His process is very thorough and he restored my iMac to a like new performance level. Thanks for running your business in an A+ fashion. Great job. I highly recommend Professional Computer Repair &the Virus Repair. I will never use big box geeks again.

al
Review №27

John has worked on many computers and done a good job and is very honest. He always tries to make sure the computer is working good after it goes home and checks up on it. I would trust him before best buy for a fraction of the cost.

Ji
Review №28

Mr. John is great to work with. He has repaired three of our family computers. He is quick and efficient. I have never felt the services were over priced.Thank you Mr John.

Sc
Review №29

I took my laptop in because search engine would not connect to the Internet. John did a diagnostic and called me back the same day. He completed the job and backed up my data for me. John is a super nice guy. He offers friendly and fast work along with low cost to the customer. I would recommend John to my friends and family.

RI
Review №30

I have been using a personal computer since 1982. Ive been to at least a dozen computer repair shops over the years. This is the best one by far, and the friendliest and the most knowledgeable one that I have encountered. Also the pricing is more then fair. You cannot go wrong here. Ask for Mr. John.

Vi
Review №31

The experience was awesome. I have brought my laptop here for service several times and I have been very satisfied. I would recommend this place to anyone. Very knowledgeable and professional.

ZE
Review №32

Purchased a used MacBook and it runs great! Had an issue installing the most recent OS X and John was prompt in addressing it and fixing it same day! Will definitely be back in the future.

ji
Review №33

The service is super fast, super nice, and super warm. He fixed the problem very soon. Highly recommended!!! This is the first place you should consider when you have computer issues!

To
Review №34

INCREDIBLE SERVICE !!!! This type of service and technical ability is not heard of these days. Mr. John did an honest and fair diagnosis (free) of my computer, told me the cost up front and promised to have it ready on Monday, this was Saturday afternoon. To my amazement, He text me Sunday afternoon to say it was complete and I can pick it up.I definitely RECOMMEND this outstanding company.Tom

Ma
Review №35

John is very knowledgeable and professional. I have used his services with different computers and iPad repair and have always been 100% satisfied. Plus he is a nice guy so easy to do business with him!

an
Review №36

I took my apple laptop here because it had pretty bad water damage. In only about a day it was up and working again. John is super nice and amazing at what he does! I am very happy with the results and the price was great too. I highly recommend him and his buisness to anyone needing computer repair.

Ja
Review №37

I bought my dead Dell laptop to the place due to a power lightning strike. They were very professional and pointed out the issue before I even pay them. I got my laptop back in working condition very fast. I would definitely recommend this place to anyone with computer issues.James09-15-2016

Be
Review №38

Needed an Ipad screen replaced. They did a great job at a reasonable price and time.

Fr
Review №39

As always, my experience over the years with Mr. John is always very commendable. Mr. John takes time to educate his clients about their devices, and is alway willing to help in anyway possible. He recommendsaid the best possible solutions in fixing the device or replacement should that becomes necessary. He is an awesome individual, and business man. Great having him in our city. Always willing to help.

Mi
Review №40

Brought an old laptop and was reset to factory spec by John. Great service and promptness. Have been using and recommending this company to friends and neighbors, knowing that they will be satisfied. John is knowledgeable and im pleased with the fair pricing.

na
Review №41

The experience was so spectacular, my screen was broken and Mr. John was so helpful and super amazing. I am a law student and need my computer and went a whole semester without it, and in one day Mr. John had it fixed for a great price. Thanks again.Natasha E.

Al
Review №42

John did a great job upgrading our hard drive on our mac book pro and was very nice. He explained everything to me so I could understand and problem solved over the phone with things I needed. Would highly recommend

Ju
Review №43

John has gone above and beyond every time that weve needed help with our computers. I highly recommend him to anyone looking for an expert who they can trust! He recently helped my mom when her system needed restoration. Later her computer was hacked when she was tricked by scammers. John was very gracious to work with her and provide an affordable trade-in. He gives us a fair price with every issue so we will always take our computers to him! Thanks John!

Ol
Review №44

Excellent service! Fixed my iPad and replaced my laptop with a quick turn around time and followed up with me the next day to see how my devices were working. Great customer service, definitely recommend!

Ja
Review №45

John has worked on all of our desktops, laptops, and iPads for the last few years. He always exceeds our expectations and works very quickly to get our items back to us. I strongly recommend him for all of your electronic needs. Thank you John!

Mi
Review №46

I had an eight year old MacBook that had gotten to the point of being unusable because it was so slow. John diagnosed the system and was able to get it running as good if not better than new by replacing the hard drive. He delivered everything he promised in a very timely manner (two days). I would recommend using him for any PC/Mac related needs.

El
Review №47

John, the manager and specialist, did excellent work on my laptop computer. John also fixed my mouse pointer, and now it works really well with my laptop. Everything is now synchronized, and works smoothly. Irecommend that if anyone has difficulty with their computer or device, they need to go and see John at Professional PC&MAC, Virus Repair in Pearland.

Ji
Review №48

My girlfriend brought her laptop in for repair and he was able to quickly diagnose the issue with the loud fan and was able to order a new fan and get it repaired within a couple of days. Very fair pricing. Highly recommended

Es
Review №49

I took in my Asus laptop to get it repaired and Mr.John fixed it quick & now my laptop is running fast and amazing. He also downloaded all Microsoft products on my laptop for school work, I recommend you to come here if you need anything on your device fixed, I guarantee you that you will be highly satisfied!

Da
Review №50

John is a very knowledgeable computer tech. guy. Zeroed in on my issues right away and fixed it in a professional manner. Will definitely seek his service out in the future.

Mo
Review №51

Great service! Mr.Lu is wonderful. I have known him for years. He can fix anything. This is a person and business you can trust.

bi
Review №52

John took time with his free estimate when evaluating my laptop for over heating... He clean all the parts and didnt tell me to replace any parts... All done in the same day... Now working much better

Be
Review №53

For my generation, the world ends when your computer breaks down. I suffered from a cracked screen for a really long time since I was too cheap to pay for it but after the damage started to spread, I thought about getting it fixed.I went to the Apple store, but they wanted $575. I looked on Yelp and saw Computer Repair Long Beach they had a few good reviews so I went to check it out. Danny is a pretty nice guy and I felt like his price was more than fair.Great service and my computer was fixed the same day. Id go back again if my computer had any more problems.

Wa
Review №54

I moved to the Pearland area about six years ago and needed a computer repair shop to maintain my computers. I found Professional Computer Repair online, read the reviews, went by, spoke to John and the rest is history. John has been maintaining my computers every since. John does great work, his rates are reasonable and he is prompt.

Ma
Review №55

He wanted to charge me over $100 to reset the computer, install windows, and partition the memory. He also claimed I had viruses. When I took it to Frys, they told me I had a software (Windows 10) issue and my computer needed to be reset. Instead of charging me, they told me what to do and also told me I didnt need to partition the memory or re-install windows. This place obviously is a scam and is simply telling everyone who walks in they have viruses. What a joke, I fixed my laptop after a brief talk to someone at Frys for free. I hope this saves someone money, dont trust anything this guy says.

Lo
Review №56

I take my laptops to John when I need repairs. He has always been so helpful and fixed the problems. He gets the repairs done very quickly and it is very affordable.

ke
Review №57

We are very pleased with the prices and service of this company. We have bought 2 laptops and have had our older desktops fixed. Good local company.

Ra
Review №58

My desktop had a loose power cord and was randomly shutting down. After ordering a new one from the manufacturer that didnt work, I was told by other places that the power supply would have to be replaced and it would cost over $100 ($200 if by the manufacturer). I took it to this store and John found out all it needed was a different power cord and I ended up only spending $10. I would definitely recommend this service.

Ph
Review №59

How blessed I am to have found John. My career relies heavily on my computer. So when my computer went down I searched the internet and tried John. John was able to diagnose,repair and get me back on line. The turnaround was overwhelming,the price was reasonable and the service was outstanding. If you need any kind of computer service do yourself a favor and go see my friend John.

Sh
Review №60

The repairman is really really really nice and patient! Quote his words that he can fix any laptop problems! This place is highly recommended for you if you are caught with any laptop problems!

Ke
Review №61

Did not get the problem fixed properly, he seemed lost with it. He did not follow up with me or offer a discount.

Ma
Review №62

John Luu is a great guy - reasonable prices, quick repairs, and a nice person. 5 stars!

Li
Review №63

Mr. John was very professional and fixed my laptop within a week!I will definitely go back if I ever have computer issues!!Thanks so much !

Ra
Review №64

This a great place, I was able to get 100% data recovery on my broken USB flash drive. They were very nice and accommodating.

Sc
Review №65

Purchase used computer for first time. Never been more happy with product or service.If you are looking for fair and reliable, Mr John is your guy.

Ju
Review №66

My MacBook Pro was repaired at this shop, it was the best experience I have ever had it was quick and easy. My Mac had water damage was not working at all, he had the computer for 2 days and fixed it perfect. I will always go here for any computer repair, Thanks John

Ch
Review №67

Mr John is very nice. He would diagnose the problems for free. I will come to him if my computers have problems from now on.

Ba
Review №68

John repaired two laptops and a desktop for me. He is very professional, knowledgeable and helpful. I am very pleased with both his service and prices.Barbara Foster

Ci
Review №69

Very good experience. Have taken many computers there and hes veryhonest and fixes them very quickly. I use him for work and my personal computers.

Ca
Review №70

Good service, reasonable price. And I trust this guy, he has worked on my computers for years. and it is good to help out local shops stay in buisness.keep it in pearland, keep it in Texas.::)

Je
Review №71

Excellent Service! Changed a new keyboard for my laptop there. Very friendly and helpful!

Pe
Review №72

John always goes beyond the call duty and always does an exemplary job on any computer repair issue I have. I can give him my highest recommendation.

De
Review №73

Excellent experience all the time. Honest and precise on analyzing the problem, in which they finds the most inexpensive solution for the consumers.

Sh
Review №74

Mr.John was very pleasant and very honest and explained my computer issue very well.i will definitely return to his store in the event of computer or any electronic problems and i would highly recommend him to my friends and family

Ko
Review №75

Good experience. no complaints other than it took a little longer than expected but that was probably because he had a lot of work.

sa
Review №76

Ive been taking my computers/laptops for repairs to John for more than 3 years, and John has never disappointed me - always the best quality, the best price, and always on time.

Va
Review №77

John is very nice and knowledgeable, and he actually shows you what the problem is and how he fixed it unlike other companies who just fix and want the money. I would recommend him to anyone and he has very professional down to earth service.

Me
Review №78

I was really pleased with the repair I really recommend this location. My computer was fixed perfectly he really makes sure his customer are satisfied.

Da
Review №79

Reasonably priced and called me with an estimate before doing any work. Good work!

ch
Review №80

The best computer repair shop ever so many discount and affordable prices that you would be able to pay so that your computer will be good as new.

Pe
Review №81

Great work for a fair price and he completed the work quickly, he is a true professional and I recommend his services to all.

St
Review №82

John helped me fix both of my computers and they both came out like new for a good price.

Cl
Review №83

John is an awesome guy and very honest. He told me repairing my laptop would be a waste of money.... and he repairs laptops!!

Ad
Review №84

John did an excellent job, and even taught me some tips of the trade. Excellent service!!

re
Review №85

Had a MacBook Pro with water spill, explained John the issue, texted me a reasonable estimate to replace part, couldn be happier he fixed and mac is back on track thanks to john . I recommend anybody to needs an apple repair 👍👍👍

ju
Review №86

Took my MacBook for repair and a new battery. Paid $270 and all he did was install a used hard drive which failed a week after and lost all my pictures, videos, data, files and software,I wonder recommend this place to anyone!

Ga
Review №87

One of the best!!! I live in the Rice University / Texas Medical Center area and I drive all the way to Pearland to have John work on my computer!

De
Review №88

Fast service. Mr. John texted me when my computer was ready. He also showed me how to properly shut it down and tips to keep it running longer.

Pa
Review №89

I had this company repair my iPad 2 about a year ago and they performed with stellar results! The screen was cracked all over and every time I went to open an app, it would send me back to the home screen within a matter of seconds.. it didnt matter what app I tried to load. I was so upset and worried that I would have to call it a loss, but I decided to check these guys out since I was referred to them by a close friend. I am SOO glad I did because I dropped it off in the morning and by the end of the day, they had it back to looking and performing brand new again! I couldnt have been happier with their service. Most importantly, they are extremely friendly and helpful. I would highly recommend them again for any tablet or computer repairs!

Da
Review №90

The guy has no shame whatsoever - charged a computer illiterate friend of mine $190 for a cooling fan replacement and a windows reinstall on a cheap little PC laptop. Total BS. Stay the hell away.

le
Review №91

My usb flash drive was sadly broken and luckly called right before closing. My entire data was all saved. I definitely recommend this computer specialist great service!

St
Review №92

Provided excellent work on my laptops & iPad repairs, as well as very fast service.

Ju
Review №93

I went to this place with some doubt, I should not have worried. Mr. John is very professional and helpful. He fixed my broken I- pad and at the quoted price. He will be my to fix it guy!

sh
Review №94

Fast & Excellent work! Would recommend his work to anyone with PC problem, Thank you John!

Sh
Review №95

Excellent committment to customer service and technical expertise. Dont go anywhere else!

Za
Review №96

Very nice service, the repair was done absolutely right the first time.

Ch
Review №97

I rrecenly had my computer repaired by John .Would recommend his work to anyone with PC problem Atthis location and am very pleased with the service I received.

Ka
Review №98

Quick response great job and service.

Le
Review №99

Awsome place great prices.. this guy is a magician with anything he touches.

So
Review №100

Mr. John is an expert in this field.There is no Problem he cannot fix. So glad I found him.

Information
6 Photos
100 Comments
4.8 Rating
  • Address:6831 Broadway St C, Pearland, TX 77581, United States
  • Site:http://computerrepairservicehouston.com/
  • Phone:+1 832-736-9099
Categories
  • Computer repair service
Working hours
  • Monday:9am–7pm
  • Tuesday:9am–7pm
  • Wednesday:9am–7pm
  • Thursday:9am–6pm
  • Friday:Closed
  • Saturday:9am–7pm
  • Sunday:9am–7pm
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