I am not computer guy, I put off updating my laptop and you might say put my head in the sand and prayed for my computer to get better. Well when i called John he put me at total ease and assured me that my problem was now his and as god is my witness my prayers were answered. John took care of my computer and me as a customer, professionally. economically and efficiently. In 24 hours i had a brand new computer. Without paying near the price a new computer would have cost me. John also upgraded my hard drive at no cost to me because it was needed. This man is a caring, seasoned computer guy who deserves your business. In my opinion we are truly lucky to have him here in Pearland.
I took my virus infected computer to John and was in tears because I was completely blocked out. I use my computer primarily for business. I am not a techie at all. John was super patient and explained things to me very well. He is very professional and very experienced. He managed to save my data and my computer. It was a challenge, but he was absolutely up to it and knew exactly what to do. I like the fact that he explains everything before he does anything with the computer. He gives realistic expectations and doesn’t make promises. I also like the fact that he teaches the customer how to avoid the problems that brought one there. I am grateful for the attention, education, patience, professionalism and care that he gave me. To top it off, he doesn’t rip people off. I find him to be honest and very fair with his prices. Well, I guess you can figure out that my experience was great. I drove there for Pasadena, and if I ever have computer problems again, I know where to go now. Thank you, John!
I originally took my laptop to a Tecky guy on Hwy 6 and was charging me $146 for a keyboard replacement. I had already paid him $120 a few weeks prior for a complete reset. (Then the keyboard issue started) My laptop is about 3 years old and pretty much cared for. Anyways, John put a new used (but looked newer than mine) keyboard for about $80. Same day drop off and pick up. Super responsive via text. I will be going back for anything else. Super appreciative 🙏💯💯 and highly recommend.
Saw the reviews for this place and decided to gave it a shot to see if our 10 year old desktop could be fixed from the blue screen of death and to see if we could save a bunch of pictures on the hard drive. He has a little place in a shopping center that is undergoing renovation. Don’t let that bother you as this business and owner is amazing.John looked at it quickly and gave me a diagnosis within 24 hours with an estimate. He was able to not only fix it, but added a faster SSD and we went from Windows 8 to 10. And he was able to back up all our data as well. Whole process took 2 days and half of that time was my wife deciding what we wanted to do.The computer is now super fast and it all cost barely half of what I would have paid for a new laptop we were looking at online.This is my new place for computer repairs in Pearland.
Mr. John is extremely knowledgeable about hardware, software and connectivity. I found a hidden gem, great service with low prices! Thanks, Mr. John!!
I would highly recommend! My laptop was fixed in one day and works perfect. I will be a returning customer.
Very efficient with repairs, helpful and informative. And very resourceful.Has Such a wide range of computer repair or technology that he even had a device for me to insert a floppy disk and transfer information and files from an old 90s style floppy disk onto a brand new USB disk. To clarify that’s something that every other place I checked out did not have any more. I was very impressed
Today I came into johns shop as a walk-in and he was able to help me immediately. He resolved my problem quickly and I recommend anyone to come here for pc needs
John has fixed several laptops and computers for me. I wouldn’t have taken them to anywhere else. His prices are reasonable and turnaround time is really quick. I highly recommend his business for repairs.
Took my laptop in because it was very slow. I had bought it over 10 years ago and didnt use it much but i was thinking about taking classes online and noticed it was very slow to load. I was thinking about buying a new one but a friend suggested that i take it to some one to check it. Looked on google for places that repair laptops close to me and i found this place with a lot of good reviews. I took it in and John looked at it and assured me that i didnt need a new laptop. After running test, he removed corrupted files, uptaded my laptop from windows 7 to windows 10 and uptdated the ssd . Now my laptop runs like new. I am very pleased and would recommend this place to anyone.
Came in for a quick question about an issue which I thought was with the PC. With a little bit of guidance we quickly figured that the issue was elsewhere. It was quick and easy, very helpful. Would recommend to others
1st Class service provided by a real pro who loves his calling. It doesn’t get any better than this!
Very good professional service. I took My lap top in after it was hacked.He had to rebuild everything. I didnt have to wait long to get it back. Love the service.
John did a great job repairing my laptop screen. He is very knowledgeable and friendly.
Very professional and knowledgeable. He fixed my broken laptop, and made it faster and like brand new!!!
Mr. John is extremely professional, knowledgeable, and personable. I have used his services multiple times, and will continue to do so. He is an excellent example of a great businessman with an overall great business.
My laptop was broken and I took it to John he was very kind. He greets you every time you go inside his business he makes you feel welcome and is very patient he answered all of my questions if you need a computer/ laptop repair John is the guy. Thank you so much John. Also the price is very affordable.
Stroke of luck for me. Excellent service here. An issue that had been plaguing me for a few days was resolved in a very short amount of time. This will be my spot from now on.Derrick C.
Mr John has been working on my computer for 10 plus years now and I cant imagine taking it to anybody else, geek squad Best buy. His customer service is professional and his knowledge of computers is excellent. I recommend Mr John for all your computers ect.
Great service and great time frame. Had my problem fixed in one day. Would recommend.
Thank you John for your precision and expertise! Always thorough and ensuring your customer is clear on the plan of action for all work needed!
Absolutely incredible! He goes out of the way to stay during after hours to help you out. Hes very kind and generous with his expertise
My laptop was NOT working properly and could NOT load to Windows. I took it to John, my computer tech for over 20 years.He took care of my laptop and got it to work expeditiously knowing that I need my laptop to work from home.My laptop is now running efficiently and so much FASTER than before!Thank you Mr. John for fixing my laptop in a timely manner at a reasonable rate! 🙌🏻
I have been going to John since 2014. Always informative, professional and work is done in a respectable timeframe!I won’t go anywhere else and would “and do” highly recommend to everyone!!
If you want quality and timely work done on your computer John is the one to call! Very communicative and friendly with great customer service. I have already referred a friend.
Extremely great and speedy service. Hes great and actually cares about the services he provides. A++ I took both of my laptops to him and he was able to fix both. Highly recommend!
I purchased a Dell desktop computer several years ago. It is still working great with no problems at all.
John fixed my two computers one for assembly screen other it broken.my computers now working very good . I am very happy with his service. Thank you M. John for fixing my computers in timely manner and reasonable rate. Cathi Lu.
I was very impressed with the service I received. I was informed upfront with what I could expect. They fixed my computer in a timely manner and it was very affordable. My laptop is brand new again!
I was referred to John by a friend that had been very satisfied with his experience when dealing with this business. My MacBook Pro was not coming on at all due to a liquid spill. Not only did John agree to order the parts to repair it, he made it known that there was no risk to me if the repair effort failed. John was more concerned with satisfied customers than just taking your money. That is RARE in today’s climate but much appreciated. You cannot go wrong taking your laptops/electronics here!
John quickly assessed the issues with my laptop and fixed them. I would highly recommend his company.
Mr John, made me feel like I was his only customer. He handled every part of my computers issues immediately. I would recommend his computer repair services to any one that wants to save their computer.
Mr. John did a fantastic job repairing my laptop screen at a faction of the cost if I would of taken it somewhere else. Will definitely use him again.
I got my desk top repaired today and I am completely satisfied with the service I received. The service was efficient, prompt and professional, therefore if I am in need of more repairs I will surely return, thanks for your great service.
Mr. John was extremely professional from the moment I reached out about my laptop. When he looked at my laptop, he gave an explanation about why my hinges broke and then gave me a visual of what he needed to do to repair it. I am so happy with the repair and price!
It was all I was hoping for. The owner is knowledgeable and reasonable. He genuinely wants to help without breaking the bank! I will be going back in future!Store is clean and he was wearing mask as well as a mask being required to enter. Not crowded at all, we were only customers for about 20mins.
I’ve been a customer for almost 10 years!Quality and profesional work guaranteed !Reasonable prices I promise you will not regret it
John help me rescue my dear MacBook! Very professional, responsive and knowledgeable!! I’m so glad I followed my gut and took my laptop to him. Definitely will be a repeat customer!!
Told me what to do to fix my wi fi and answered questions when I ran into problems. I have been using this service for a few years on 3 different computers. Always very satisfied!
I could not have been more pleased with John and his service. He was prompt, professional and the work was superior. I am a repeat customer and will continue to use his business for all my computer repair needs. I recommend his repair shop to anyone.
John is an excellent Computer repairman. Really appreciate his assistance and friendliness!.
Mr. John always goes above and beyond, servicing his customers. I’ve taken laptops, desktops and iPads to Mr. John over the years and always get great service at a very reasonable cost!
Has done a great job with both laptops, serviced at different times. Thus, I will use Mr. John a third time.
Excellent service and very informative!
Very good service. Would highly recommend.
Very thorough and professional. He was able to resolve an issue with my dead laptop and it’s working like new.
Mr. John was amazing! He was able to fit me in same day with same day results! My laptop would not hard reset or allow me to download any new apps, turns out I needed my hard drive wiped. He made sure to restore my laptop to its original setting and upgrade my Windows. He also was able to provide a new mouse due to my psd no longer working. He offered sound advice, fast and friendly advice, and he even had flexible payments. After my repair he has checked in to see how the laptop has been working and offers a 30 day guarantee! I would recommend and return to this location! Thank you I Repair Broken Laptops!
I have been taking all my computers to john because of his honesty value expertise. I will continue to do so. Mr Philip
I have used John for years on several different computers and laptops. He provides excellent service at a reasonable price.
Always bring my pcs here, good guy, great work, good prices, Always get my problems fixed.
I was having sound issues with my laptop and John was able to fix the issue in 2 days! He tried every internal fix in the book for my 11 year old HP Pavilion that still runs Windows Vista and came up with an external solution that was inexpensive: External speakers and the sound works fine again!! He is quick, kind, informative, professional, and affordable!!! I will definitely come back if I have any more computer problems and will recommend him to anyone I know that has computer problems!!!! I HIGHLY RECOMMEND JOHN!!!!!
Took my laptop in because it was running slow, not only did he fix the problem, but he took the time to teach me about my computer! Will definitely go to him for all my computer needs!
My laptop was missing 2 screws. I called, and John said he would replace the screws for free. I was in and out in under 5 min. I even tried to tip him, but he told me to keep my money. Very nice guy.
Amazing service! I went in to drop off in the afternoon and it was ready for pick up the next day! He explained what was wrong with my laptop and how to avoid having the same problem. Will definitely go back!
Great quality and easy to work with. Awesome customer service.
John did a superb job in correcting our business laptop and updating software to enable faster response online. John was very cooperative and very responsive even after he performed the work and we had used the laptop for a few days. He checked up to contact us by text to see if laptop was working satisfactorily. We will be using John’s services again.
Mr John does an excellent job. Ive been going there for the last nine years and it is super. I never had a bad job done by his computer repair people.He has built me two computers that are still running great, 3 years later with no problem. I would recommend him very highly.
I have used Mr. Johns computer repair for over 15 years and NEVER had a bad experience. Mr. John is one of the most knowledgeable service engineer that i have ever been associated with. I highly recommend Mr. John for any personal or business computer needs.Phenomenal experience!!!!!!!!!
Great experience working with John. My laptop is 10years old and running super slow. He tried changing the hard drive which unfortunately didn’t solve the problem. He informed me I’d do best to get a replacement rather than invest in this one. He didn’t even charge me for the work (would even accept payment!). He believes in 💯 satisfaction and stands by his work or doesn’t charge. You can’t find good people like this! Highly recommend and will definitely be back!
John does a really great job! He has fixed my computer twice ( due to me messing it up) and I have had no complaints. Computer works brand new every time! Great customer service! He works with you and makes sure your left satisfied with your item before you leave. No fees given.
John is an amazing technician. I’ve been a customer for several years for repairs and each time he’s provided great and efficient service. Not to mention he is affordable. Out of all the places I’ve been to, he is the best. He goes above and beyond to make sure the customer is satisfied.
Communication was great. Fixed it, explained the issue, and told me how to keep it from happening again!
An amazing local business within the pearland area. I brought in a custom built gaming PC with damages unknown. The owner, Mr. Luu took the repair request with great confidence. He walked me step by step on the process and informed me every step of the way. I’m not tech savvy but he managed to explained it and demonstrate the issues with the system. After repairs, he checks up on the performance of the system. He’s open to feedback and is willing to help. Highly recommend.
I drove all the way from Galveston to show my laptop to John when I read the reviews here and my experience with him:He is honest, Knowledgeable, professional.No doubt I will go back to his store if I had any issue.He truly deserves 5 stars.
This is the best computer repair and care. Business in Texas. He’s honest, caring, fast, efficient and professional! You get kind service and he will inform you of the true condition of your computer, while giving you good advice to meet your needs. I’d recommend this service to everyone who needs computer repair.
John did an incredible job of keeping me up to date on my repair. The day after the work was complete he checked to make sure everything was fine.
Mr. John was able to diagnose my MacBook issue quickly. Pricing was great and he was able to return my computer the same day... great service - I will be bringing all my computer needs to Mr. John!
Very honest about situation, didnt give a run around. Would go back!
John was so nice and helpful. Both my grandmother and I took our computers to him and he called us back within 48 hours. He was very knowledgeable and made sure we understood the problem. Definitely coming back if I ever need help again.
John was professional and kind throughout the process of repairing my laptop. Ive had this laptop for almost 10 years and a lot of important files are on it. My computer stopped booting up and I took it to him and he fixed the issue! A week later it started acting up again he took it back and fixed it again with no charge and this time my laptop hasnt died since!
Mr. John was absolutely wonderful her restored my computer to working. I appreciate his responsiveness and quick turnaround time. He provided me with feedback on what to do moving forward to prevent potential reoccurrences. Great experience! I’ll definitely consider him for any of our computer needs in the future.
Very good service. Excellent work. The worker is very knowledgeable and knows computer software and hardware very well. The environment is clean and well kept. I have very good experiences as a customer at Silver Lake Computers, Inc. I recommend to anyone who wants good service and knowledgeable worker to take their devices to Silver Lake Computers. You will never regret it.
Mr. John was great and very professional! He kept in contact with me the entire time he had my computer. I highly recommend him for your computer needs. Thank you so much Mr. John!!
Mr. John is Very reliable, honest, trustworthy. I was referred to him by a friend and I’ve used him twice he’s very clear on what he’ll be doing to your device and I appreciate him for repairing and making my devices go faster than they were even when I bought them. I had a ssd installed by him and I don’t regret it. Computer is lightening fast!!
Great customer service. John is knowledgeable and professional. Been in business for years. Im always a satisfied customer.
I was traveling cross country and on a Sat afternoon lost internet services. Johns business was the closest to me. I called and he said hed take a quick look at my laptop. After taking that quick look he said hed have to do a scan and it would take 2-3 hours. (He was closing in 2 hrs). He agreed to give it a try. I went back at closing time and he told me to give him 15 more minutes. Bottom line, he fixed the computer, staying late do do so, and charged a very reasonable price. I understand why his review rating is so high.
John is always responsive! He has always provided satisfactory work and keeps my computers in top shape! Thanks John for your service!
John was excellent! He was able to fix my IMac when no one else could. He was also able to turn around my repair in less than a day. I consider myself very patient so I tend to give most people the benefit of the doubt. John is a diamond in the rough... Very courteous and professional. Don’t go anywhere else.
I have been getting my hardware here for over 10 yr. Same location, same repairman. Excellent work-never required repeat visit! Reasonable prices
I brought in an older laptop that I thought had experienced fan damage. John took the machine apart, revealed that the issue was just dust buildup over time, and cleaned it out - quickly and for an extremely reasonable price. I will absolutely go to John in the future, and I can not recommend him enough.
Great computer repair shop!! John is very professional and personable - I’ve taken many different electronics to him for repair. Honest consultation, quick service and very affordable.*** I would recommend to anyone needing help with anything from phones, computers, laptops...... this is the place to go.
Mr John have real good Knowledge of repair. He is very honest in terms of diagnosis of the issue. Based on the diagnosis, he will give you best rate to repair or replacement.I also tried other shops.he gave me lowest bottom price to replace the keyboard and touch pad. It is perfectly working as before. Great Work Thank you.
I was able to get my son’s laptop fixed quickly with courteous service.
5 stars across the board! Excellent place to do business with! Very professional and fast and he does work with you regarding his prices. If you have a broken computer and he repairs it, then I can guarantee you he’ll have it running as good as the day it was first built. I’m a student so I don’t have a lot of money to spend repairing my computer, and this guy was willing to work with me in order to ensure my computer gets fixed, things like that mean a lot to me. Spend your money here folks.
John is a fair and honest man. I have been going to him for years never been disappointed can fix anything knows his job and very professional. Thank you
Mr John was very responsive and professional. He answered questions, provided updates and pricing before doing the work. I was very confident and comfortable with his process. My laptop is now working and just in the mick of time for starting my new podcast called It’s Real Life!!!D. Bell
Mr.John was very helpful and professional. He kept me updated and was able to fix the issue with my laptop in a timely manner. Excellent service and quality repairs. I highly recommend this place for any of your tech needs!
The best computer repair in Pearland!
I’ve been coming here for the last 15 years or so and won’t go any other place. John, is trustworthy and honest about your laptop or TV. Even when I need to by a computer he tells me what to look for and it helps me since I don’t know what to look for. He always goes the extra mile for his customers and I greatly appreciate all his does for his community as well! I always make referrals to him! And they have been very 😃 happy! Good work John!
John was very good at explaining what needed to be done with my computer and did the job very well. His work and attitude is professional and rates are reasonable.
John, let me know step by what he was doing to try and fix the problem with my laptop. He also gave me suggestions to save money in the future, referencing laptops. He also was able to back up my files from a laptop that was on its last leg. I will return for future computer needs.
Mr. John was quick to repair my laptop on the spot. He did not even charge me. I would reccomend him highly. I will start coming here for any computer issues.
I would recommend I Repair Broken Laptops! The service that I have received from here has been excellent. Mr. John has worked on a couple of my family members’ computers and was recommended to me. He has worked on my laptop several times and I have always been satisfied with his service! He is thorough, and has fixed my computer quickly for me!
Best Service I have had in years! John is awesome. My 12 year old son asked to build a gaming computer this summer; we bought all the parts and he and his grandfather put it together. They plugged it in and it did not work. We called and John encouraged us to bring it to him. Once we were there, he complimented my son on what a great job he did and then he fixed the computer. All in about 15 - 20 minutes. My dad, his grandfather, was with us and ended up buying a computer at his store. Awesome experience.
Had a great experience here Mr.John was very helpful and professional. He kept me updated and was able to fix the issue with my laptop in a timely manner. I highly recommend this place for any of your tech needs!
My daughter school laptop screen broke.He was very responsive, fast and friendly.Very affordable.
I brought in my iMac for repair because it wouldn’t turn on. John is very friendly, customer service oriented, and knowledgeable. He completed the repairs and got my iMac to work quickly. I’m glad to have someone like him in the community. I’ll definitely be returning to see John for all my tech needs.
Looks like a hoarder junk store of anything related to computers. I took a laptop in for a simple repair, got a message in a day or two that the part was unavailable (10,000 sellers on eBay offer the part, but someone in the field cannot source it from their wholesalers?)Then the guy wouldnt respond and I had to get nasty to even come pick up my unrepaired laptop.My advice: skip the trouble and just buy a new whatever. You never know what these kinds of places are really doing anyway.
An exceptional place to get your laptop fix if there is any problem! I recently cracked my HP Spectre x360 screen to a point where I had to replace the whole screen. However, when I contacted HP they offered to repair it for around $900+, basically the cost of a new laptop. I decided to give John Lu a shot since my friend recommended to me. Wow was I amazed the screen was fully replaced looking brand new and stunning. It was fully operational with the touchscreen feature working as if it was brand new and way cheaper compared to HP. This is definitely my new go-to place to fix laptops and highly recommended.
John there is very knowledgeable & does amazing work. Been to him 3 times now & never disappoints.